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Holiday Inn Express & Suites - Memphis Airport West

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Traveller (16)
Room & Suite (11)
Dining (1)
Overview
  • Excellent41%
  • Very good27%
  • Average5%
  • Poor0%
  • Terrible27%
2 weeks ago
“Close to Graceland”
3 weeks ago
“Comfortable”
AMENITIES
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Pets Allowed
Facilities for Disabled Guests
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express & Suites - Memphis Airport West
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Reviews (18)
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Traveller rating
7
5
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5
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LanguageEnglish
7
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5
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1 - 5 of 18 reviews
Reviewed 2 weeks ago via mobile

We stayed at this hotel June 2018. We payed two rooms via Hotels.Com and gave two credit cards that they can make that deposit if something happens. After leaving this hotel they made one room rate charge both of these cards. Try to contact but...More

Thank Jampuli
Response from Tina M, General Manager at Holiday Inn Express & Suites - Memphis Airport WestResponded 2 weeks ago

Hello Jampuli, As a hotel manager, I wasn't given the opportunity to research and correct your issue with the credit card situation. The information that you've provided to Trip Advisor is vague and doesn't give a clear reason for your statement to BE AWARE. Double...More

Hotel's Favourite
Reviewed 4 weeks ago

My wife and I spent two nights here and thoroughly enjoyed our stay. The front desk staff consisted of two young ladies who never stopped smiling. They registered us promptly and directed us to our room. A few minuted later we returned to the lobby...More

Thank Mike B
Response from Tina M, General Manager at Holiday Inn Express & Suites - Memphis Airport WestResponded 4 weeks ago

Thank you so much for taking the time to post comments. I'll make sure to post them in the employee break area. Should you and or your wife remember the agents that took care of you, please give me a call at 901.345.8800, so that...More

Reviewed 2 weeks ago

This is a very convenient location to Graceland. The hotel is only two months old so everything is very new. Surprisingly, there were still a few issues with marks ans cuffs that appeared to be left over from the construction phase. Paint or dirt spots...More

Thank GPaCalgary
Response from Tina M, General Manager at Holiday Inn Express & Suites - Memphis Airport WestResponded 2 weeks ago

Thank you for taking the time to send a review. We are a new property and are still finishing up on some construction after effects. I'm quite sure that by the next time you visit Memphis, all of the final touches will be complete. Please...More

Reviewed 3 weeks ago via mobile

This is a fairly new hotel. The suites were small and only had one TV that could not be seen from the sofa. The beds were comfortable, the bathrooms were clean and the staff was friendly, professional and helpful. I had to correct their rate...More

Thank ATexasMom
Response from Tina M, General Manager at Holiday Inn Express & Suites - Memphis Airport WestResponded 3 weeks ago

Thank you A Texas Mom for your review. Your comments will be shared with the team to ensure we exceed the expectations of our guest. I'm glad that you'd stay with us again.

Reviewed 4 weeks ago via mobile

New hotel near Graceland that is clean and spotless but in a terrible neighborhood. Staff was friendly and helpful, but you have to drive 15-20 minutes to find a decent restaurant. No grocery stores or fast food nearby.More

Thank Micki A
Response from Tina M, General Manager at Holiday Inn Express & Suites - Memphis Airport WestResponded 3 weeks ago

Hello Micki A, Thank you for your comments. I appreciate you taking the time to share. You are correct, we are about 20 minutes from some restaurants, however; we have several "none chain" locally owned restaurants right in our community. Maybe you'll consider a visit...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free Internet
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Breakfast Available
Things to do
Pool
Details
Price range
US$110 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$110 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (16)
Room & Suite (11)
Dining (1)
Questions & Answers
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Kody R
2 July 2018|
AnswerShow all 3 answers
Response from calexaki | Reviewed this property |
I don't know. I didn't see any taxis when I was there. I did see a Lyft car,though. Best to ask front desk staff. Or ask Tawanna Lee who works the AM breakfast. She knows a lot about the area.
1
Vote
Jocelyn J
26 May 2018|
Answer
Response from Expedito P |
About 15 minutes driving. This hotel is closet to Graceland (Whiteheaven) than Downtown Memphis.
0
Votes
Google Translation
K D
13 April 2018|
Answer
Response from vimal p |
Yes
0
Votes
Room Tips
"Airplanes from airport can be heard all night on fourth floor."
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