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La Quinta Inn & Suites Memphis Downtown

140 reviews
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Traveller (29)
Room & Suite (35)
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Overview
  • Excellent73%
  • Very good17%
  • Average2%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
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Reviews (140)Write a Review
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Show reviews that mention
All reviewsbeale streetleigh anncustomer service at this hotelgreat shuttle servicesafe feelingauto zoneeggs and sausageprior to arrivalindoor poolsun recordsbaseball parkhotel is in a great locationfew minutes walkhot breakfastwalk in showergreat staylocal attractions
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1 - 5 of 130 reviews
Reviewed yesterday

This hotel is brand new so obviously it's clean. It is obvious that the appointments are not high end. The toilet roll holder and soap holder in the shower were both installed crooked! There are other, more troubling signs that the rooms are not being...More

Thank JoyMcN
Innkeeper's Favourite Review
Reviewed 17 November 2017

This hotel is in a great location in the heart of Memphis. It is about a five minute walk from Beale Street and right up the street from the Peabody Hotel. This is a brand new hotel, it only recently opened in May. They have...More

Review collected in partnership with La Quinta
Thank David W
Response from Director of Sal... L, Director of Sales at La Quinta Inn & Suites Memphis DowntownResponded 20 November 2017

Wow what a fantastic review! Thank you so much for staying with us and we look forward to your return. Thank you, Director of Sales

Reviewed 6 days ago

I will definitely be coming back to this hotel. Just wish a few things were a bit better as it pertained to staff and check in. Perfect location and decor. Amazing breakfast choices and variety. Convenient to Downtown Memphis.

Review collected in partnership with La Quinta
Thank latonjae
Reviewed 6 days ago

We stayed at this hotel because of its location, high ratings, free free parking and free breakfast. But, we value cleanliness above all. It did not disappoint! Staff was super friendly and helpful We travel a lot and consider this hotel exceptional. Might be helpful...More

Review collected in partnership with La Quinta
Thank Linda F
Reviewed 1 week ago

I only stayed for a night but the location was great for what I needed and the room was lovely. Check in and out was easy and the free breakfast and parking for additional perks. Would definitely stay here again.

Review collected in partnership with La Quinta
Thank malloriec899
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$136 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$136 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (29)
Room & Suite (35)
Pool & Beach (2)
Hotel & Grounds (47)
Bathroom (3)
Business Centre & Event Rooms (2)
Questions & Answers
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BHughesJr
My son was a guest of your hotel November 10 and 11. He parked his vehicle in your guest parking and bumper was caught on a sharp piece of rebar protruding from the ground 6 inches behind the curb, more than 7 inches. The metal tore through his bumper cover. The hotel refused to provide the insurance information, blaming the city that owns the adjacent lot. We will repair the vehicle and file a small claims court lawsuit to recover the rental expenses and repair cost. Very disappointed that they would try and take advantage of a college student and guest of your hotel. You're very lucky that no one has tripped over this, or been impaled. Photos show that it's been there a long time. General manager name is Neal Patel. We received an e-mail from Kathreen Coleman stating "I did report your car incident to the owners. They stated that they are not responsible for vehicles in the parking lot or the grass. I am sorry that happened to your car. Hopefully your insurance company will pay for it - signature of Jill Coleman"
14 November 2017|
AnswerShow all 2 answers
Response from Director of Sal... L | Property representative |
I am very sorry for your sons accident but we have not had any incidents at 310 Union Ave the New La Quinta hotel. We have only been open a few months. You have mistaken this property for another hotel. Thank you, J Coleman
0
Votes
Tellingitlikeitis4u
10 November 2017|
AnswerShow all 2 answers
Response from Director of Sal... L | Property representative |
Yes. We have a five mile radius all day until 6pm and we do make a daily airport and Graceland run. Please let us know ahead of your arrival and we will be happy to accommodate you. Thank you for the question and we do hope... More
1
Vote
lc1977
12 June 2017|
Answer
Response from Director of Sal... L | Property representative |
Thank you for such a great question. You have to have a military ID to receive a discount. Thank you
0
Votes
Room Tips
"Ask for a view of downtown because the other side of the hotel overlooks a vacant lot. Unfortunately those..."
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"Pet friendly 1st floor rooms are perfect to take the 'pooch' out for an early morning or later..."
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"we stayed outside the elevator and not once were we disturbed by it.made it easy on, easy off, the elevator"
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"Ours was on first floor since we had pets. No excessive noice their."
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