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La Quinta Inn & Suites Memphis Downtown

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Traveller (42)
Room & Suite (48)
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Overview
  • Excellent70%
  • Very good20%
  • Average3%
  • Poor4%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Reviews (184)
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122
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All reviewsbeale streetleigh anncustomer service at this hotelfree parking and breakfastgreat shuttle servicehotel is pet friendlysafe feelingfront deskauto zonesausage linksbaseball parkprior to arrivalsun recordsindoor poolmile radiusbiscuits gravywalk in shower
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1 - 5 of 174 reviews
Reviewed 2 days ago via mobile

I would have given this hotel 5 stars until my last night there. Let me say first the hotel was wonderful. The rooms were clean, the bed was SO comfortable, the shower had great pressure & we felt very safe here.Great breakfast spread in the...More

Thank Pamela S
Hotel's Favourite
Reviewed 19 November 2017

we really enjoyed this hotel for everything it offered; closeness to the downtown, a plentiful breakfast, cleanliness and friendly staff. only complaint was the door into our room was off center and would rub onto the frame loudly - we discussed with the staff. no...More

1  Thank rettup
Response from Director of Sal... L, Director of Sales at La Quinta Inn & Suites Memphis DowntownResponded 20 November 2017

Your words will help make us a better word. We really appreciate the feedback. Thank you for staying with us and we do hope you will join us again. Sincerely, Director of Sales

Reviewed 2 days ago

Lovely hotel situated downtown but easy, short walk to the main area in the city. Rooms are spacious and clean. Breakfast, although cold options only (used to it by now!) was suitable. Parking was free and felt safe to leave it in the lot at...More

Thank Jemkh
Reviewed 2 days ago

Hotel would have been perfect with one exception; last night there occupants in adjacent room checked in approx 10 pm playing music so loud we could hear the bass beat drumming through the walls. Called front desk; reported incident; someone came down & asked them...More

Review collected in partnership with La Quinta
Thank pstewart51
Reviewed 3 days ago via mobile

Great location. Very friendly staff. Very comfortable beds. Within walking distance to the Fed Ex arena and the Memphis Red Birds ballpark. Several restaurants close. Beale Street within walking distance.

Thank Sue T
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$163 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$163 - US$313 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (42)
Room & Suite (48)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Dawn L
16 April 2018|
AnswerShow all 3 answers
Response from Janet R | Reviewed this property |
I think it would be safe to walk...but it is a long walk to everything from that location...try the Doubletree or Comfort Inn downtown...much closer to everything!!!
1
Vote
BHughesJr
My son was a guest of your hotel November 10 and 11. He parked his vehicle in your guest parking and bumper was caught on a sharp piece of rebar protruding from the ground 6 inches behind the curb, more than 7 inches. The metal tore through his bumper cover. The hotel refused to provide the insurance information, blaming the city that owns the adjacent lot. We will repair the vehicle and file a small claims court lawsuit to recover the rental expenses and repair cost. Very disappointed that they would try and take advantage of a college student and guest of your hotel. You're very lucky that no one has tripped over this, or been impaled. Photos show that it's been there a long time. General manager name is Neal Patel. We received an e-mail from Kathreen Coleman stating "I did report your car incident to the owners. They stated that they are not responsible for vehicles in the parking lot or the grass. I am sorry that happened to your car. Hopefully your insurance company will pay for it - signature of Jill Coleman"
14 November 2017|
AnswerShow all 2 answers
Response from Director of Sal... L | Property representative |
I am very sorry for your sons accident but we have not had any incidents at 310 Union Ave the New La Quinta hotel. We have only been open a few months. You have mistaken this property for another hotel. Thank you, J Coleman
0
Votes
Tellingitlikeitis4u
10 November 2017|
AnswerShow all 2 answers
Response from Director of Sal... L | Property representative |
Yes. We have a five mile radius all day until 6pm and we do make a daily airport and Graceland run. Please let us know ahead of your arrival and we will be happy to accommodate you. Thank you for the question and we do hope... More
1
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Room Tips
"Go somewhere else"
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"our room overlooked a abandoned lot the rooms towards the street will have a slightly better view."
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"so many movie channels and other, so need to get instructions for new smart TVs. Small fridge but adequate..."
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"room 424 very quiet"
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