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Hotel Napoleon, An Ascend Hotel Collection Member

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Traveller (73)
Room & Suite (39)
Dining (6)
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Overview
  • Excellent65%
  • Very good25%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (179)
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Traveller rating
111
45
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Time of year
LanguageEnglish
111
45
12
5
4
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All reviewsnewspaper buildingcoffee machine in the lobbyluna restaurantfoot ceilingswithin walking distancevery nice hotel locatedfront deskbeale streetboutique feelgrowing painsan easy minute walklovely boutiqueboutique hotelmodern roomsfree bottled waterbig bathroomvalet attendant
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1 - 5 of 177 reviews
Reviewed yesterday

We were on a road trip and stopped in Memphis for an overnight. HN was great-- close to Beal Street and an easy walk to the Civil Rights Museum (a MUST-SEE!). Memphis is still a little sketchy as compared to other 2nd tier cities like...More

Thank Peg B
Reviewed 3 days ago

We stayed one night at this hotel. It is well located and the staff is Professional the rooms are modern and there is plenty of space I recommend it ! *If you take paid parking in the back street of the hotel; watch out for...More

Thank steeve R
Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 2 days ago

Thanks so much for choosing our hotel for your time in downtown Memphis. We appreciate your compliments as well as comments. We look forward to seeing you again.

Reviewed 5 days ago via mobile

First, front desk staff was great at check in. Personable and efficient. Second, room was a good size and well laid out. Large windows provided lots of light. Location was next to the baseball stadium, within a few blocks of Bealle street, and maybe 20...More

Thank Kkoleary
Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 2 days ago

Thank you so much for sharing your experience with us. We appreciate you staying with us and look forward to seeing you again.

Reviewed 5 days ago via mobile

Stayed here fore two nights. Although they tried to check me out on the first day. Employees were friendly and helpful, particularly the valets. The hotel feels a bit new and that the staff are perhaps just getting used to things. And was fairly quiet....More

Thank GCarnaffan
Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 4 days ago

Thanks so much for staying with us. We appreciate your compliments as well as comments. Still being a new hotel, we do have small growing pains still. Our team strives daily to continue to achieve success in each and every area. We look forward to...More

Reviewed 6 days ago via mobile

We spent a weekend visiting Memphis. This was my first trip to Memphis so I had many questions. The hotel is located walking distance to many attractions. The hotel was clean- the room very comfortable. The staff was friendly, courteous and so helpful! I even...More

Thank Kbollman67
Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 4 days ago

Thank you so much for choosing our hotel for your 1st stay in downtown Memphis. There is so much to do here, we look forward to seeing you return soon to experience more. Glad you enjoyed that birthday goody. :-)

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$196 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$196 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Memphis
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (73)
Room & Suite (39)
Dining (6)
Business Centre & Event Rooms (2)
Questions & Answers
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AndyBernard1
8 June 2018|
Answer
Response from Laurie9030 | Reviewed this property |
I used the valet service and it costed approx $27. There is a parking lot a block from the hotel, so it's walkable. I don't know the cost. I just liked the convenience of valet parking and not having my rented car... More
1
Vote
Notfreud
19 January 2018|
AnswerShow all 4 answers
Response from Denise C | Property representative |
We do not have a laundry facility, but can send off to the cleaners.
1
Vote
Robyn D
14 August 2017|
AnswerShow all 9 answers
Response from futurenurse121 | Reviewed this property |
There was a mini fridge discreetly tucked away in a cabinet near the tv
1
Vote
Room Tips
"Our room was on a busy corner, but we didn't hear a sound from the city."
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"The traffic noises may be less on upper floors."
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"G004 is next to room housing ice/vending machines/access to workout room tho no noise, either from machines..."
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"Since this is a boutique hotel, I think all rooms will be pleasant"
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