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24/12/2017 25/12/2017
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    Hotel Napoleon, An Ascend Hotel Collection Member

    179 Madison Avenue, Memphis, TN 38103-2709
    +1 855-637-2743
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    24/12/2017 25/12/2017
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    US$144
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    Traveller (65)
    Room & Suite (31)
    Dining (6)
    Overview
    • Excellent64%
    • Very good27%
    • Average4%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Offers from Hotel Napoleon, An Ascend Hotel Collection Member
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (122)
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    1 - 5 of 120 reviews

    Reviewed 1 week ago

    The hotel was fresh and unique, and we enjoyed staying here. The room was clean and modern. We enjoyed the location of the hotel, right in the heart of downtown, near the restaurants and venues we were in Memphis to visit. The staff was extremely...More

    1  Thank Nick W
    Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 1 week ago

    HI Nick, Thanks so much for your great compliments. We appreciate you choosing our hotel while staying in downtown Memphis. We look forward to seeing you again. Happy Holidays.

    Hotel's Favourite
    Reviewed 3 weeks ago

    After staying in Nashville at ridiculous room rates, we arrived at The Napolean and were greeted by a friendly valet parking attendant and an even friendlier front desk person. Check in was easy and fast, and the hotel - along with the rooms - were...More

    1  Thank Mary Jo M
    Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 3 weeks ago

    Thanks so much Mary Jo. We love hearing our guests share their experiences. We are so pleased that you enjoyed your stay with us and your visit to the great city of Memphis. Each and every team member we have is truly one of a...More

    Reviewed 2 weeks ago via mobile

    Hotel Napoleon is one of the best, if not the best hotel I've ever stayed at. Friendly service and within walking distance to the historic Beale Street. Speaking of the friendly service, Rocky recognized us from our first trip here months ago and immediately greeted...More

    1  Thank Korey O
    Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 1 week ago

    Thank you so much for coming back to stay with us Korey. We appreciate you taking time to share your experience. Have a great holiday season.

    Reviewed 2 weeks ago via mobile

    Needing to spend a night in Memphis, we stayed at the Hotel Napoleon and were pleasantly surprised. The staff was über warm and friendly, the room was spacious and clean, and the bathroom was huge-exactly what the two of us need. The hallways were quiet...More

    1  Thank jennaandanthonyc
    Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 2 weeks ago

    Thank you so much for your compliments. We are pleased that you found us and chose our hotel for your stay in Memphis. We look forward to seeing you again. Happy Holidays.

    Reviewed 3 weeks ago

    My husband and I stayed here during a business trip. The staff is friendly but the Hotel lacks professional management. The cookies were burnt, noisy air conditioner, maids on personal phone calls and eating in elevator, peeling wallpaper. These can all be ignored but not...More

    1  Thank Roseann M
    Response from Denise C, Director of Sales at Hotel Napoleon, An Ascend Hotel Collection MemberResponded 3 weeks ago

    I spoke with your husband in person & by phone. My head of housekeeping, concierge, laundry attendant and I all looked for the stain that you complained about and found none. I do wish that you had voiced your dissatisfaction regarding the other matters during...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Laundry Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$173 - US$330 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Memphis
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 58
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia and Booking.com so you can book your Hotel Napoleon, An Ascend Hotel Collection Member reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Memphis
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    Traveller (65)
    Room & Suite (31)
    Dining (6)
    Hotel & Grounds (69)
    Bathroom (6)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Robyn D
    14 August 2017|
    AnswerShow all 9 answers
    Response from futurenurse121 | Reviewed this property |
    There was a mini fridge discreetly tucked away in a cabinet near the tv
    1
    Vote
    gtuck04
    13 July 2017|
    AnswerShow all 8 answers
    Response from futurenurse121 | Reviewed this property |
    The valet was reasonable and your car is parked secured
    0
    Votes
    princessd21
    26 March 2017|
    AnswerShow all 6 answers
    Response from jakefarrell | Reviewed this property |
    Walking distance to everything downtown. 10 minute cab/Uber to Graceland
    2
    Votes
    Room Tips
    "Read reviews and select a different hotel"
    Read review
    "Five floors -- we were on the 4th and it was very quiet."
    Read review
    "get a room away from the ice machine"
    Read review
    "no advice here... it doesnt really have a view or anything exciting about the location."
    Read review
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