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Crowne Plaza Memphis Downtown

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Traveller (171)
Room & Suite (92)
Dining (9)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“free shuttle”(110 reviews)
“shuttle service”(83 reviews)
“beale street”(253 reviews)
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What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
3 Star Hotel
Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook...
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Location and contact
300 N 2nd St, Memphis, TN 38105-2614
Hotel website
13.9 km to Memphis Intl Airport
12 restaurants are within a 0.5 km radius
1.5 km from Beale Street
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Reviews (1,472)
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1,424 results
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479
411
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133
90
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479
411
311
133
90
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All reviewsfree shuttleshuttle servicebeale streethotel shuttlenight managerconvention centerparking feefront desk staffmemphis downtownthe room was nicesun studiossouthern hospitalitysharoncleotrolleyvaletgraceland
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1 - 5 of 1,424 reviews
Reviewed 2 days ago

Stayed here for a wedding anniversary weekend. Pros: Room was clean and A/C worked well. That's about it. Cons: Like a few other reviewers, this place is run down, old looking and musty. Staff is terrible - not sure if its just poor management, understaffed...More

Thank Tim A
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded yesterday

Dear Tim A, Thank you for being our guest and for your valuable feedback and Happy Anniversary. We sincerely apologize for your disappointment with the appearance of our hotel, the price of parking and breakfast, the service you received and other issues you mentioned. We...More

Hotel's Favourite
Reviewed 20 April 2018

My sister and I had to come to town to deal with family death. We were not on vacation, and needed a hotel that we could call 'home' for 4 or so nights. Crowne Plaza was just that: From the front desk reception to housekeeping...More

Thank Juanita B
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 20 April 2018

Juanita, thank you for being our guest at Crowne Plaza Memphis Downtown and for taking the time to write about your positive experience with our staff. We take great pride in training our associates to handle your every need, and receiving compliments like yours is...More

Reviewed 4 days ago

We stayed three nights at the Crowne Plaza. The strongest point is the service of the folks at the front desk along with the bartenders. Really it was exceptional. Always friendly and willing to lend a hand as needed. The shuttle is great as well....More

Thank Adam G
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 4 days ago

Adam, We appreciate your valuable feedback. It’s our pleasure to know that you enjoyed your time with us and that our staff delivered good service to you. However, we are sorry that our Housekeeping team missed your room on the last day. Though, we can...More

Reviewed 6 days ago via mobile

Today I ate at notes and privision, and I was greeted by and waited on by a young lady that was just amazing. Her dimenor,and attentiveness was off the charts. Her name was Marquita, and her personality was very welcoming. Will be back very soon....More

Thank King C
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 5 days ago

King, thank you for being our guest at Crowne Plaza Memphis Downtown and for taking time to write about your positive experience with our staff, especially Marquita. There is regular training for our associates to handle your every need, and receiving compliments like yours is...More

Reviewed 6 days ago via mobile

Staff are terrific. Shuttle bus service and guide fabulous. Accomodation disgusting. Not the standard of Crowne Plaza group or IHG group. Bathroom needs total revamp. Paint falling off ceiling. Luke warm water. Vanity small no room to put extras. Room old and musky. Hotel needs...More

Thank Dianne B
Response from 00gc, General Manager at Crowne Plaza Memphis DowntownResponded 6 days ago

Dear Dianne, Thank you for staying at our hotel. Please be assured that we take the cleanliness and maintenance of our rooms seriously, and we would like to speak with you further to get the details of the issues you experienced. Please contact our hotel...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Room Service
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$130 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$130 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (171)
Room & Suite (92)
Dining (9)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Questions & Answers
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christy r
18 February 2018|
AnswerShow all 6 answers
Response from April C | Reviewed this property |
the fee was $10/day for us. The lot was secure and well lit
0
Votes
donald s
17 February 2018|
AnswerShow all 4 answers
Response from April C | Reviewed this property |
yes
1
Vote
MaBear17
10 February 2018|
AnswerShow all 2 answers
Response from Lindsay S | Reviewed this property |
It closed around 1am although it may stay open longer if few more people around.
1
Vote
Room Tips
"Stay somewhere else"
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"Another Hotel"
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"Rooms facing the highway has a little more noise."
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"Absolutely request the quiet side of Hotel (pool side), the other side has Interstate Hwy. vary close &..."
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