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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#2 of 5 hotels in St Saviour
Location
Cleanliness
Service
Value
Travellers' Choice
At The Merton Hotel, for over 90 years, guests have been delighted and entertained by our high level of hospitality and unbeatable range of facilities. Whether you are travelling as a couple, family or group, you'll find everything to suit your needs conveniently situated under one roof.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Water park
Entertainment staff
Babysitting
Parking
Wifi
Paid internet
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Special diet menus
Evening entertainment
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Interconnected rooms available
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, French
Hotel links
Location
72Somewhat walkable
Grade: 72 out of 100
78Restaurantswithin 1 km
21Attractionswithin 1 km
Belvedere Hill, JE4 9PG
E-mail hotel
Getting there
Car HireSee all St Saviour car hire
4254Reviews114Q+A100Room tips
Reviews
Traveller rating
- 2,742
- 1,110
- 301
- 70
- 31
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Most Recent
Have visited Jersey many times in the past 30 years and this trip was to celebrate our 60th wedding anniversary. On the last day of our visit I had an accident, caused by a glass bottle that was left on a flight of brick/concrete steps in the hotel grounds. It was very lucky that I managed to avoid falling back down the steps which, if I had, would have caused serious injuries. I sustained a couple of cuts to one hand and a badly bruised buttock. The hotel staff attended to my injuries in a professional manner but, when I claimed aganst the hotel, it was a different matter. They simply put me in touch with their insurance company, who declared that the hotel was in no way liable for my accident. I tried to pursue the matter and was able to get free advice from a Jersey based lawyer. He told me that, as Jeresy does not have a 'no-win-no-fee' option, the cost of proceeding with a legal claim would be a lot more than any likely compensation amount. So, be warned - if you visit Jersey and have an accident that isn't your fault, you're unlikely to be compensated for it!…
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Date of stay: June 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Expectations were exceeded! Booked mainly due to the pool and the rooms (we stayed in the suites). Got there and welcomed by a friendly receptionist (theme here). Room was clean and a decent size (we had the smallest one, ideally wanted bigger one but only one available on our dates). Space fro 4 cases to be tucked away and good wardrobe/drawer space. Beds comfy - the double seemed huge! Good size fridge that was nice and cold! Plenty to do here - pool is excellent, not cold, great outdoors and the indoors is good too - nice cafe for drinks, fast slide, and basically a mini centerparcs! Gym classes included too. Had a few hot days and outdoors could have been in Greece! Entertainment not ny thing but kids liked it and seemed very well done. Bar was good, again, friendly bar staff. The not so good - this is nit-picking! 1) It was 30c when we got there and room was very warm. No breeze and no air con. Needed to leave door open to make bearable. Not the fault of hotel but air-con would have sorted that and I guess these days I expect that. 2) No oven - they are in bigger suites but would have preferred small oven to dishwasher 3) Sports bar not open so was hard to get table to watch sport in evening in main bar. So if that's as bad as it gets you know you are in a good place. Mention for the staff - everyone from bar staff to cleaners was friendly, always smiled and would do anything to help. All interactions were top notch which I always believe is a sign of happy employees, rare to get that impression from everyone. Room service were brilliant too, Faultless so top marks to management there! Secure parking for cars and bikes too was nice. Good location, just out of town but near co-op and Waitrose and nice park. Overall (and I am fussy with hotels) this had a nice buzz, was busy, great pool, nice staff, good food, lots of things to do and nice rooms. Did I say the great staff too! If your thinking of staying here (and I can only speak for the suites) then I think this will be great for families - if I was to return I would defiantly come again!…
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Seymour Hotels, General Manager at Merton Hotel
Responded 22 Aug 2022
Dear 561simono, Thank you so much for your incredibly generous and comprehensive review, we're so pleased that you enjoyed your time with us at the Merton Suites and that you were well looked after by our team. We must agree with you, our entire team are our greatest asset, and they all do fantastic work, so we will ensure to pass on your kind comments. In regards to warm rooms - this is something we're looking to combat, and for the meantime we have included fans in all rooms. Air conditioning throughout the hotel may be too much of a challenge to achieve but this has been raised. Unfortunately, due to reasons beyond our control, the Commentary Box is closed for the 2022 season, but we hope this didn't affect your experience too much. We're delighted to read that you would return, so we look forward to welcoming you back one day soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at the merton for a nice break away together, and would throuly recommend the merton to anyone who visits jersey. The staff throughout the hotel are very friendly and efficient. The hotel is very clean and the rooms are comfortable and of a good size. The breakfast was very good and plenty on offer to set you up for a good start to the day. Loved all the fresh fruit there was. Jersey Joe's is definitely a place to visit good meals proper 1950s diner set up. The hotel has many facilities from the aqua dome which we didn't get chance to visit on this stay. To nightly entertainment and games rooms. We really enjoyed our stay at the merton and have already booked again for next year. To enjoy more of what this fabulous hotel has to offer.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Seymour Hotels, General Manager at Merton Hotel
Responded 3 weeks ago
Dear uktraveller40, Thank you for your incredibly kind and comprehensive review, we're delighted you had such an enjoyable stay and you found everything to your liking. We greatly appreciate your recommendation and look forward to seeing you again next year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our 4 night stay for the Northern Soul Weekend was superb, from check in to check out we were looked after and could not fault it. The staff were superb and helpful & friendly and so polite which made us feel special. The food over our stay was outstanding and so much choice and variety. On this occasion we didn’t use the leisure facilities. We will be back soon.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Seymour Hotels, General Manager at Merton Hotel
Responded 3 weeks ago
Dear WebbyMrs, Thank you so much for your kind words regarding your recent stay. Our staff are wonderful so thank you for pointing that out. The Northern Soul Weekend is going from strength to strength and we are already looking forward to the next one. We very much look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jmurphypsa wrote a review Nov 2023
Newton Le Willows, United Kingdom111 contributions103 helpful votes
How the Merton is rated as 3* is beyond us, they need to to get someone from their PR team on the case, the hotel is absolutely fantastic, the bars and facilities are first class and the food is exceptional, I/we cannot find a single thing to complain about we are already booked for 2024, PS if you’re on Jersey and want to have a great meal at a reasonable cost you don’t need to be a guest of the hotel to eat or drink there.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Seymour Hotels, General Manager at Merton Hotel
Responded 3 weeks ago
Dear Jmurphypsa, Thank you so much for leaving such a lovely review of your stay. We are extremely happy to be an exceptional 3* hotel with 5* service. Our teams work extremely hard to ensure you have a fantastic stay and looks like we came up trumps this time. Thanks so much for the recommendation and we really look forward to welcoming you back again in 2024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place to stay. Friendly staff and great food. Good value for money. Loved the bar card system. Great idea as it saves you money. I would recommend this for a family holiday. The only thing I would change is the shower curtain for a shower screen.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Seymour Hotels, General Manager at Merton Hotel
Responded 3 weeks ago
Dear dianaruscillo, We're so pleased that you enjoyed your recent stay with us, thanks for taking the time to leave your feedback. We've noted your comments regarding the shower curtain. We very much look forward to welcoming you back again next year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
While Hotel amenities and room and aqua dome were all fine the noise in our room from the nightime entertainment was ridiculously high until well after midnight! For a family friendly hotel this is not acceptable'
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Review collected in partnership with this hotel
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Seymour Hotels, General Manager at Merton Hotel
Responded 3 weeks ago
Dear cx5002023 Thank you for your feedback. We're glad you generally enjoyed your stay but sorry to hear you were disturbed by the entertainment. This is surprising as we have a rule that entertainment is over by 11pm and there follows a silent disco. Unless of course you stayed with us recently for a private event (no families) where the live music went on much later. We do hope this won't stop you from returning again one day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent in every department Resturant first class, choice and quality, staff very helpful. location good, rooms very good. would not hesitate to recomend, and stay again.Bar choice excellent, staff very good, very little waiting.
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Seymour Hotels, General Manager at Merton Hotel
Responded 3 weeks ago
Dear 400graham, Thanks so much for taking the time to leave your feedback, we really appreciate it. We're delighted you enjoyed your stay with us and very much look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
just returned home from the merton after a five day stay, the hotel itself is very clean, the staff were absolutely brilliant, the food was also excellent, this is the second time we have been and will return next year.would highly recommend this hotel
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Seymour Hotels, General Manager at Merton Hotel
Responded 3 weeks ago
Dear michael c, Thank you for your kind comments, we're delighted you enjoyed your stay and very much look forward to welcoming you back next year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for the uk Motown and northern soul weekender that is held here every November. What a great venue for this event! The food was amazing ( help yourself buffet) the staff everywhere were so friendly, helpful and always a smile on their faces, lovely to see! The dance floor in the star room was great to dance on and we had extra rooms to dance as they moved the food trollers away in the restaurant and turned that into a dance floor. Anyone that was hesitant to stay here or attend this yearly event should not hesitate and just book it as you would have a great stay here at the Merton and a great event too. The rooms were lovely and clean. they also have a pool, sauna etc which we used during the day .
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Review collected in partnership with this hotel
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Seymour Hotels, General Manager at Merton Hotel
Responded 3 weeks ago
Dear Tywend, Thank you very much for taking the time to leave your comments. We are so pleased you enjoyed your stay during the Soul & Motwon weekend. We will pass you kind comments on to our team and look forward to welcoming you back again next year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$139 - US$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
merton hotel st saviour, merton jersey, merton hotel jersey, merton st saviour
LOCATION
United KingdomChannel IslandsJerseySt Saviour
NUMBER OF ROOMS
1
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Claim Your ListingMERTON HOTEL HK$1,016 (H̶K̶$̶1̶,̶2̶2̶7̶) - Updated 2023 Prices & Reviews - St Saviour, Jersey
Frequently Asked Questions about Merton Hotel
Which popular attractions are close to Merton Hotel?
Nearby attractions include 16 New Street Georgian House (1.1 km), Howard Davis Park (0.2 km), and Maritime Museum (1.2 km).
What are some of the property amenities at Merton Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Merton Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Merton Hotel?
Conveniently located restaurants include Indian Ocean, Moitas Bistro, and Longueville Manor Restaurant.
Are there opportunities to exercise at Merton Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Merton Hotel have airport transportation?
Yes, Merton Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Merton Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Merton Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Merton Hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Merton Hotel?
Many travellers enjoy visiting Mont Orgueil Castle (5.8 km), La Hougue Bie Museum (3.1 km), and Battery Lothringen (5.7 km).