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About
#3 of 26 hotels in St. Helier
Location
Cleanliness
Service
Value
Travellers' Choice
THE INN is an award winning friendly hotel, restaurant and bar, a 15/20 minute walk into St. Helier centre. The hotel has 36 beautifully decorated comfortable rooms including suites, to suit all budgets. Classic Rooms have hospitality tray, satellite TV, free Wi-Fi, snack basket and safe. Superior rooms and Suites also have bluetooth speakers, bathrobes and complimentary INN filtered water. Facilities within the hotel include an open plan bar, free WiFi, outside smoking terrace and free car parking. THE INN has a contemporary air-conditioned restaurant, very popular with locals as well as visitors, with an extensive menu including specials which take full advantage of local produce and great vegetarian/vegan options. THE INN is very proud to have retained a GOLD award from Visit Britain for the twelfth year running, which recognises outstanding levels of quality, comfort, customer care and food. Our friendly team will be on hand with attentive service, and we are proud of our many positive comments about our superb staff. Our customers are always our number one priority and we strive to offer everyone something very special at THE INN. Please note we are situated on the outskirts of St. Helier which is a busy town and some rooms may suffer from a little road noise at peak times. Our main car park is situated opposite the hotel and when full we ask guests to block in other cars and leave their keys at reception to enable us to move cars around, which we are insured for. We look forward to welcoming you to THE INN Jersey.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Car hire
Baggage storage
Newspaper
24-hour front desk
Dry cleaning
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Taxi service
Non-smoking hotel
Laundry service
Ironing service
Shoeshine
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Room features
Housekeeping
Room service
Safe
Bottled water
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, German, Latvian, Polish and 2 more
Hotel links
Location
Full view
62Somewhat walkable
Grade: 62 out of 100
60Restaurantswithin 1 km
5Attractionswithin 1 km
1137Reviews13Q+A100Room tips
Reviews
Traveller rating
- 647
- 365
- 90
- 26
- 9
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David Demaine wrote a review Jun 2022
Nottingham, England, United Kingdom49 contributions7 helpful votes
I had a pleasant stay for a week in May: I would thoroughly recommend one of the "supreme" suites; the air-con was very welcome, plenty of storage space (inc a safe) and walk-in showers are easier to use. Being a about a mile from the town centre, the surroundings are relatively quiet. The breakfasts were very generous; either a cooked breakfast, or choice of cereals and croissant. I ate nearly all my evening meals there, which were high quality. (Please note that that there are no evening meals served on a Tuesday, if you're planning to stay here) On the whole staff here were helpful and friendly-- Jason on Reception was a star. When I am next in Jersey, I will definitely stay at The Inn again.
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: Supreme suites for air-con
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Helpful
Response from Stephen Clipp, Owner at The Inn Jersey
Responded 3 days ago
Dear David D Thank you for your review and for choosing THE INN for your Jersey stay. I'm pleased you found the room suited your needs. We are proud of our award winning breakfasts which set you up for the day ahead, hot cooked breakfast or lots of choices from the buffet. Great to hear you also dined with us in the Restaurant many times during your stay - we really appreciate it. Our friendly team strive to ensure all our guests have a relaxing and memorable stay and I agree our Reception Manager Jason certainly is a star! Any of our team will always be happy to help. We hope to welcome you back again in the future. Stephen
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Hotel's Favourite
Another enjoyable stay at The Inn, St Helier. It was pleasing to see that the hotel’s high standards have been maintained. We encountered some new and familiar faces amongst the staff and they were all welcoming and friendly and put guests at their ease. I would give the daily housekeeping, and general cleanliness throughout the public areas of the hotel, top marks. The breakfast menu was very comprehensive and set us up for the day. We also dined at the hotel on a number of occasions and the food was well presented and of a good standard. We look forward to returning in the near future.
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Date of stay: April 2022
Rooms
Location
Service
Helpful
Response from Stephen Clipp, Owner at The Inn Jersey
Responded 4 May 2022
Dear Jay Z Thank you for choosing THE INN for your Jersey stay and for your review. I'm pleased you enjoyed your time with us and as you have obviously been before, I'm glad to hear our high standards still met your expectations and our team were able to assist you well. I will pass on your comments to the housekeeping team. Great to hear you dined with us in the Restaurant, as food is a very important part of the whole INN experience. We are proud of our choice of dishes, with something for everyone and our fabulous restaurant team. Hope to welcome you back in the future. Stephen
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Its a bit far off from the main town center but Jersey isn't that big and there are many buses etc if you are not driving . Tiny rooms. Lot of good restaurants and bars around. decent breakfast. Ok Ok bar. Nothing exceptional about it.
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Date of stay: August 2021
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from Stephen Clipp, Owner at The Inn Jersey
Responded 4 May 2022
Dear savvyrai Thankyou for your review, which we were a bit surprised to see with your stay being listed as August 2021. Sorry you felt there was nothing exceptional about us and your room was small. We have various sized rooms and hope we can match our guests' expectations for their stay. We are very proud of our exceptional, friendly staff and also the great food on offer in our Restaurant, which is loved by visitors and locals alike. Our Gold Star award, being the only three star hotel in Jersey to hold one, is testament to our high standards and aim to always go the extra mile. Stephen
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The hotel is not 10 minutes walk to St Helier, on Google maps it is 1 mile and 20 minutes. The reception was adamant is takes 10 minutes. it does not. it took us over 20 minutes. They should change this information of the website as it is misleading We wouldn't have booked this hotel if we had known it was this distance to centre of town At breakfast the tea and coffee were undrinkable both days Both were in jugs and were stewed. . When I asked for coffee from expresso machine instead they said they would charge me extra . Not good enough And for some reason the vegan breakfast comes with eggs ? Bizarre. They should look up what vegan means. Otherwise the hotel and rooms were clean and ok . Not sure I would call this a boutique hotel .
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Date of stay: May 2022
Location
Service
Sleep Quality
Helpful
Response from Stephen Clipp, Owner at The Inn Jersey
Responded 4 May 2022
Dear relolondon Thank you for choosing to stay at THE INN and for sharing your comments. I'm sorry you feel we 'could do better' but we are very proud of our hotel and our team who always strive to give guests a memorable experience. I must apologise if the new Receptionist you spoke to said 10 minutes for the walk into town (which it takes him) - we normally say 15/20 minutes and this is on our website. We certainly do not want to mislead anyone and if the exact distance is very important to a guest for their stay we would recommend double checking on this before booking. I'm sorry you weren't happy with the breakfast teas and coffees which normally suit our guests. We do charge for specialist coffees as most hotels would. And although the vegan breakfast lists eggs alongside, we are fully aware vegans do not eat eggs, but we do actually have many guests who choose a vegan breakfast for health reasons and wish to have eggs with them. We will revisit the menu so it is not confusing. Thanks for your comments, and hope you did enjoy your time with us overall. Stephen
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We stayed at the hotel this weekend and everything was so well organised by the hotel, including our flight bookings. On arrival at the hotel, we were met by some very friendly reception staff. Our rooms were immaculate and clean and the children loved having the penthouse suite to themselves! The breakfast was lovely and well organised and again all of the staff were so polite and helpful. The walk to the hotel is only 15/20 minutes from the town so easy to get to. We loved our stay and will definitely be back to visit and again. Couldn’t fault the hotel in any way.
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Date of stay: April 2022Trip type: Travelled with family
Helpful
Response from Stephen Clipp, Owner at The Inn Jersey
Responded 18 May 2022
Dear Tracey C Thanks for choosing THE INN and for posting your thoughts. I'm pleased you enjoyed your time with us and received a friendly welcome. Thanks for your comments on our rooms and service - so glad the children enjoyed the penthouse suite! We look forward to welcoming you back again in the future. Stephen
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The hotel is situated just 10 minutes walk to the centre of st Helier. Really good ambience in the bar and great food in the restaurant…..choice of breakfast options are amazing. Rooms are spotless and have everything you need….fluffy towels and great shower, tea & coffee making facilities….attention to detail is obvious. Really good value ….but best of all are the staff…faultless…..well done Martin& Alla!
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Date of stay: April 2022
Value
Cleanliness
Service
Room Tip: Double rooms are really good value……single room is small
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Helpful
Response from Stephen Clipp, Owner at The Inn Jersey
Responded 13 Apr 2022
Dear AnnM246 Thank you for choosing THE INN for your recent Jersey stay. I'm pleased to hear you enjoyed your time with us and found your room suited your needs. Thank you for your comments on our staff - we are very proud of our team who always go the extra mile to ensure guests have a relaxing and memorable stay. Hope to welcome you back for any future visits to our beautiful Island. Stephen
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Great value hotel, albeit on a busy road. Friendly reception, decent rooms and really good breakfast (even if a struggle to find any butter and tea/coffee is self-service). Only downside is the very small car park, made smaller by builders/tradesmen using it during the day, and very limited on-street parking nearby so watch out not to get caught by residents only spaces.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from Stephen Clipp, Owner at The Inn Jersey
Responded 13 Apr 2022
Dear timbocarter Thank you for staying with us at THE INN and for your comments. Glad you found us good value and our team friendly. We are lucky to have a free car park as a town hotel and our team is always on hand to assist guests with parking if required. We have had tradesmen using it in the day time recently for some specific works, but this was only temporary. We hope to be able to welcome you back on any future visits to Jersey. Stephen
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186534Shazza wrote a review Mar 2022
Dumfries and Galloway, United Kingdom160 contributions135 helpful votes
We stayed here for 3 nights recently and from the moment we checked in with Jason everyone of the staff were very friendly and helpful. The rooms were very clean, breakfast was excellent plenty of choice the waitress who served us the 3 days was great. We didn’t manage to book dinner as the Sunday was fully booked for Mother’s Day. We did have drinks a few times and the bar area always seemed busy. If we had any fault the room was on the small side but it did have everything you need. Would definitely use if back in Jersey.
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Date of stay: March 2022Trip type: Travelled as a couple
Helpful
Response from Stephen Clipp, Owner at The Inn Jersey
Responded 13 Apr 2022
Dear 186534Shazza Thank you for your review and I'm pleased you enjoyed your stay with us. Good to hear you found our staff friendly and helpful. Sorry you didn't manage to dine with us on Mother's Day, it's one of our busiest days of the year, but glad you enjoyed our Bar area. Hope to welcome you back again in the future. Stephen
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If you like cleanliness, comfort, good food, excellent array of gin and friendly staff then this is the place to be! The team at The Inn are just incredibly nice people who cannot do enough to help. I am leaving having made some friends and will always stay here when I come to Jersey. We arrived on my birthday, and there was a beautifully written birthday card in our suite; it felt personal rather than just a marketing ploy. The people here are genuine, and even if the building itself was rubbish I would come back just to be with the staff. The menu is lovely, the bar is atmospheric, the Jersey gin is excellent! We are delighted with our choice to stay here.
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Date of stay: March 2022Trip type: Travelled with family
Helpful
Response from Stephen Clipp, Owner at The Inn Jersey
Responded 18 May 2022
Dear ClaireF1508 Thank you for your review and I'm pleased to hear you enjoyed your birthday stay with us. Great to hear you found our staff friendly & welcoming - your comments are very kind and confirmation that what we strive to achieve with personal service for our guests is appreciated. We look forward to welcoming you back again on any future visits to Jersey - we'll get the gin ready! Stephen
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I stayed here this week and just wanted to thank all the staff for there warm friendly service. From arrival to departure the hotel is full of smiles and is a very chilled place to stay . My room ( 202 ) was very comfortable, lovely en suite and nice and quiet. Shout out to Martin and his crew. In the words of Arnie, ‘I’ll be back ‘
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Date of stay: March 2022Trip type: Travelled solo
1 Helpful vote
Helpful
Response from Stephen Clipp, Owner at The Inn Jersey
Responded 13 Apr 2022
Dear Gary B Thank you for your comments and I'm pleased you enjoyed your stay at THE INN. We are proud of our friendly team, who will always go the extra mile, and it's nice to hear it's appreciated by our guests. We look forward to welcoming you back. Stephen
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PRICE RANGE
US$120 - US$184 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the inn boutique hotel st. helier
FORMERLY KNOWN AS
Queens Hotel
LOCATION
United KingdomChannel IslandsJerseySt. Helier
NUMBER OF ROOMS
36
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Claim Your Listing Frequently Asked Questions about The Inn Jersey
Which popular attractions are close to The Inn Jersey?
Nearby attractions include 16 New Street Georgian House (1.0 km), St Helier Central Market (1.1 km), and The Chocolate Bar Jersey (1.2 km).
What are some of the property amenities at The Inn Jersey?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Inn Jersey?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Inn Jersey?
Conveniently located restaurants include Bollywood Bytes Restaurant, Aromas, and Bellagio.
Are any cleaning services offered at The Inn Jersey?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Inn Jersey?
The staff speaks multiple languages, including English, German, Portuguese, Polish, Romanian, and Latvian.
Are there any historical sites close to The Inn Jersey?
Many travellers enjoy visiting Mont Orgueil Castle (6.6 km), La Hougue Bie Museum (3.4 km), and Battery Lothringen (5.3 km).
Is The Inn Jersey accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.