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Room & Suite (299)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 22/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel de France
Updated 22/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 26 in St. Helier
Location
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Value
The ideal holiday break destination that’s right on your doorstep. Situated on the breathtaking island of Jersey in the Channel Islands. Hotel de France offers an all round perfect venue for your next island escape. Holiday with family, a retreat to recharge or a weekend break away. Our luxurious spa and leisure facilities complement mouthwatering cuisine and comfortable surroundings. Jersey is only a short journey from most UK and European hubs. With clean beaches, rich heritage and beautiful countryside, Jersey has an unrivalled appeal.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Electric vehicle charging station
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Car hire
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
Telephone
Wardrobe / wardrobe
Flatscreen TV
Complimentary toiletries
Hair dryer
Private bathrooms
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Residential Neighbourhood
Languages Spoken
English
2399Reviews31Q+A100Room tips
Traveller rating
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Charlotte L wrote a review 24 Jun
Redhill, United Kingdom26 contributions2 helpful votes
The best thing was the spa. The staff on reception were friendly and helpful. Rooms on the fifth floor were unbearably hot, despite having a dyson fan running all the time. Shuttle bus only available at certain times and didn’t even run late enough to take us down to town for the evening.
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Date of stay: June 2022Trip type: Travelled
Room Tip: We should have booked a spa room as other reviewers said! Quite a long walk to town , steep on...
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Nigel wrote a review 21 Jun
Newtonmore, United Kingdom4 contributions
Nicely located about a 10 min walk out of town, exciting food and comfortable rooms. The spa rooms are modern and a restful place to be with a small balcony. Spa treatments are in high demand, best to book.
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Date of stay: June 2022
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Julie C wrote a review 19 Jun
1 contribution
Lovely hotel with excellent staff from housekeeping, through restaurant, reception to management. Nothing was any trouble for anyone. The help I received when my mother was taken ill, was exceptional. Food was good (yes agree not full English breakfast but I didn't starve: there was plenty to choose from and keep you going!!!) The only downside is the location - well out of town and a very steep incline to get up. It really isn't suitable for anyone with slight mobility issues and definitely should be hightlighted.
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Date of stay: May 2022
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TLD310 wrote a review 17 Jun
Fareham, United Kingdom69 contributions20 helpful votes
Just finished a fab 5 day stay at Hotel de France. Particular mention of two staff. Lauren (dining - waitress) who smiles the whole time, very friendly. Dean (barman) who works his socks off all day and still manages to have a sense of humour particularly around some of the older more fussy clientele. Reception checking in was quick and straightforward. Room on 2nd floor (spa side). Spacious and clean. Pool was lovely, towels supplied and then lying out in the garden after. Gym is free too and we had the whole place too ourselves (free weights and machines). Dinner and breakfast was great. Don't understand comments about breakfast which was plentiful and fine, catering for all. All in all a great stay.
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Date of stay: June 2022Trip type: Travelled
Room Tip: Parking plentiful and free for our hire car.
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Hannah J wrote a review 16 Jun
10 contributions
What really beautiful hotel the only reason why I think about five stars is that I asked for champagne and I'll room on arrival and it wasn't there and it kind of ruined experience as if someone's perfect close to me hopefully next time we get to visit never get it right but I would definitely go back
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Date of stay: April 2022Trip type: Travelled
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N1ckH wrote a review 7 Jun
London, United Kingdom66 contributions48 helpful votes
+1
We recently returned from a 3 night stay at Hotel de france and I must say, this is a beautiful hotel with loads of facilities. The grounds are well maintained and clean and the hotel entrance in grand but welcoming with a homely feel. We arrived a few hours before our check in time as we had planned to leave our luggage and return later. We had messaged earlier and asked if this was OK, which it was however they did say they would make every effort for our room to be available o our arrival, and it was. Check in should have been at 1500hrs however we was in out room at 0930hrs The rooms are not overly big but are big enough to enjoy your stay. Plenty of hanging space, trouser press, safe, tea/coffee making facilities. The bathroom was again not massive but had everything we needed bath and shower, hand basin, towels and good quality hygiene supplies (shampoo, conditioner, shower gel and soap) There was even a sewing kit, which for the first time ever we needed to use. The hotel pool is lovely and have a bubble pool, hot pool and cold dip pool as well. Throughout our stay the whole hotel was clean wherever we went and all of the time. We utilised the Bar and Restaurant throughout our stay and the food is some of the best I've had anywhere. Lastly, the whole stay was topped off with the immaculate service we received from every member of staff throughout our stay. They were on hand but not overpowering, they were friendly and professional. Nothing was too much for them..... a real asset to the Hotel... It was our first trip to Jersey and we will return again.... and this is the place we will choose to stay again. Thank you all
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Date of stay: June 2022Trip type: Travelled
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tara-louise1 wrote a review 6 Jun
Fareham, United Kingdom18 contributions1 helpful vote
+1
Stayed at the hotel while attending the Jersey International Motoring Festival. The location was central to town. The food wonderful. The staff very attentive. The swimming pools and spas were fabulous, just what you needed after a long day. Looking forward to our next visit. Thank you for looking after us (brits wearing Union Jack outfits)
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Date of stay: June 2022Trip type: Travelled
Room Tip: Hotel had its own parking garage so not an issue. Disabled parked outside the front entrance for...
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RotherhamTravelpanda wrote a review 6 Jun
rotherham38 contributions22 helpful votes
we have been to Jersey many times but never stopped here before, what a little gem we have missed. Just spent 3 wonderful days here- the hotel is lovely, very clean and rooms modern, although the grandeur of the older parts of the hotel are still there. We had a standard room but were not disappointed, it was very clean, modern and tastefully decorated The restaurant and bar area were great, food excellent, surroundings lovely and prices not too expensive. One of the major strengths of this hotel is their amazing staff, very helpful, friendly and efficient, nothing seemed too much trouble for anyone. Dont be put off by the access to the hotel, its hidden behind a medical centre, its a beautiful place
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Date of stay: June 2022
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Wendy F wrote a review 4 Jun
Accrington, United Kingdom27 contributions16 helpful votes
+1
We visited this hotel for our 25th wedding anniversary. We stayed in a spa room with a balcony which was lovely, very spacious with a king size comfy bed, little sofa and coffee table and nice furniture on the balcony. There was a huge bathroom with large bath and shower and complimentary toiletries. On arrival we were surprised to find a bottle of prosecco, a fruit basket and a card wishing us a happy anniversary and a lovely stay, thoughtful. The spa area is gorgeous, there is a pool, jacuzzi, ice cold plunge pool, warm pool,sauna and steam room, loungers, showers and pleasant changing rooms. We booked three different treatments over the course of the week and I would thoroughly recommend them, the staff were attentive and professional. We also used the gym taking part in a spinning class, it had state of the art equipment and knowledgeable staff too.The breakfast was delicious, we ate in the room with tables by the window offering a gorgeous view over St Helier. Previous reviews have mentioned paying extra for certain items which is true however scrambled eggs, sausage, bacon, mushrooms and tomatoes are all available at no extra cost, along with artisan breads, cereals, yoghurts, fruit, jams, marmalade,cheeses, meat and amazing pastries which were washed down with endless cups of coffee, yes from a machine but it produced a batista style coffee. Staff were attentive and made me a decaffeinated coffee on request. Maid service was excellent,quite often our room was serviced whilst we were at breakfast. We didn't eat in the restaurant as there are so many lovely places to dine in St Helier, which is a 15/20 minute walk away, although there is a bus stop right outside, then it's uphill from the road to the entrance! All in all a wonderful stay, I'm not sure anywhere is going to live up to it now, we will return. Make sure to book a spa room with a balcony,these are in the new/modern part of the hotel.
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Date of stay: March 2022Trip type: Travelled
Room Tip: A spa room with a balcony is a must, these are in the new/modern part of the hotel.
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Karen J wrote a review 1 Jun
13 contributions5 helpful votes
We thought the hotel was very smart. The room was spacious and comfortable with very sunny balcony. The bathroom was very modern with an excellent shower and decent toiletries. I cannot quite understand the moaning of previous guests regarding the breakfast offering and having to pay extra for a “full English”. The scrambled egg, sausage, bacon, tomatoes and toast is surely sufficient, plus all the pastries, etc. in addition? If the bowls of fruit are ‘too small” then take more than one! The restaurant evening meals offered a reasonable choice at prices similar to outside restaurants in Jersey. We had a nice afternoon tea also. The staff were very friendly and efficient but I feel the dining area seemed a bit understaffed as service was slow. Our dish of butter for the afternoon tea had completely melted in the sun by the time the food was bought., and for one evening meal the food was frozen solid in the middle. However, these niggles were remedied quickly. We didn’t use the spa area but it looked very good, with a large pool. There was also attractive outside seating areas.
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Date of stay: May 2022
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PRICE RANGE
US$158 - US$238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de france st helier, de france hotel jersey
LOCATION
United KingdomChannel IslandsJerseySt. Helier
NUMBER OF ROOMS
134
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Frequently Asked Questions about Hotel de France
Which popular attractions are close to Hotel de France?
Nearby attractions include 16 New Street Georgian House (1.0 km), St Helier Central Market (0.9 km), and Statue of The Toad (1.2 km).
What are some of the property amenities at Hotel de France?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel de France?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel de France?
Yes, free parking is available to guests.
What are some restaurants close to Hotel de France?
Conveniently located restaurants include Bellagio, Bistro Rosa, and Caffe Ristorante Italia.
Are there opportunities to exercise at Hotel de France?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel de France have an airport shuttle?
Yes, Hotel de France offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel de France?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel de France offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hotel de France?
Many travellers enjoy visiting Mont Orgueil Castle (5.6 km), La Hougue Bie Museum (2.5 km), and Battery Lothringen (6.0 km).
Is Hotel de France accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.