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Traveller (364)
360
Panoramas (41)
Room & Suite (260)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 28/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pomme d'Or Hotel
Updated 28/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 26 hotels in St. Helier
Location
Cleanliness
Service
Value
Travellers' Choice
Superbly located in the centre of St. Helier, overlooking Liberation Square and the yacht marina, the Pomme d'Or has been a centre for business and pleasure for more than 175 years. Today the hotel combines its strong tradition of guest hospitality and care with a contemporary, metropolitan design which is perfect for both the leisure and business traveller.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
24-hour security
Baggage storage
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Snack bar
Special diet menus
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Concierge
Gift shop
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Flatscreen TV
Hair dryer
Bottled water
Iron
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, French, Spanish, German and 3 more
Hotel links
Special Offer:Semi-Flex Saver Rate
2814Reviews28Q+A100Room tips
Traveller rating
  • 1,805
  • 750
  • 187
  • 46
  • 28
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Popular mentions
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Most Recent
Explorer67741 wrote a review Yesterday
2 contributions
Another review of the Pomme. Just to mention the housekeeping staff did a first class job. Many thanks to lovely Eunice in the Harbour room and to Duncan who always entertains us. Many thanks to all. Joseph helped us with checkout and luggage. Thank you all.
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Date of stay: August 2022
Location
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Room Tip: rooms with view are best
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chrisrobbo2013 wrote a review Yesterday
Chorley, United Kingdom49 contributions21 helpful votes
Fourth visit to the Pomme. Would recommend the Premier rooms with a fantastic view and mini fridge. The hotel is ideally situated for shops and travel by bus .various sightseeing trips can be booked from kiosks in the square.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Seymour Hotels, General Manager at Pomme d'Or Hotel
Responded yesterday
Dear Chrisrobbo2013, We really appreciate the time you have taken to leave your feedback. We share all comments with our team and will look forward to welcoming you back many more times in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
admin549 wrote a review Yesterday
1 contribution
Birthday treat for wife, change of scenery whilst staying at another hotel on island. The location and her requirement for air conditioning was met by the hotel. The staff were excellent especially breakfast Manager- Duncan Clarke.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Seymour Hotels, General Manager at Pomme d'Or Hotel
Responded yesterday
Dear admin549, Many thanks for your very positive comments, we're delighted that you enjoyed your stay and will make sure we pass on your comments to Duncan - one of our many superstars. We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve wrote a review Yesterday
Brighton and Hove, United Kingdom1 contribution
We stayed for three nights in the Pomme. It’s central and convenient for the town, bus station and the ferry. The room was lovely. Well furnished and comfy bed . Wonderful air con and windows that open: much needed in hot weather. But above all, the staff were friendly, charming and helpful. The hotel aims to provide good service and it does. So much better than the Yacht where we’ve stayed before. Will certainly be staying at the Pomme again.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Seymour Hotels, General Manager at Pomme d'Or Hotel
Responded yesterday
Dear Stevelewiswsm, Many thanks for your very encouraging review of your recent stay. We agree that we are blessed with the best location in Jersey. We will make sure we share your comments with the wider team who will be delighted to read your comments. We also like to read comments that compare us with other hotels in the vicinity. Many thanks and we look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
joan l wrote a review 16 Aug
4 contributions7 helpful votes
Your hotel is faultless in every way...from the standard of food served to the friendliness and helpfulness of ALL the staff.....so unusual in this day and age. Thank you all so much T enjoyed, t he standard of cleanliness was the best we have ever Very impressive
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Seymour Hotels, General Manager at Pomme d'Or Hotel
Responded yesterday
Dear joan l, Thank you so much for taking the time to leave your review with us and for your very kind and generous comments. We must agree, our hotel team are our greatest asset and we're so pleased to read that you were well looked after by them. We will ensure to pass on your feedback. We do look forward to welcoming you back should you ever return.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RPUketi wrote a review 16 Aug
1 contribution
Walking distance from several sights and places to eat. Staff were friendly and helpful. Rooms was comfortable and well serviced. Only had breakfast which was buffet and had a good selection of options, though I have had more in other locations. Overall very good hotel.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Seymour Hotels, General Manager at Pomme d'Or Hotel
Responded yesterday
Dear RPUketi, Thank you for taking the time to review, we're pleased to read that you enjoyed your stay with us at the Pomme d'Or and that everything was to your liking. We do hope we can welcome you back one day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
grahamarscott425 wrote a review 15 Aug
1 contribution
Great staff ! Great food ! Great location ! could not have asked for more. Magic holiday the only thing that annoyed me was having to write two hundred characters before I could sign off so here we go have a great time if you should choose to stay there. We did !!!!!!!!!!
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Seymour Hotels, General Manager at Pomme d'Or Hotel
Responded 2 days ago
Dear grahammarscott425, Thank you for taking the time to write your review, all 200 characters of it, it's greatly appreciated. We're so pleased you had such a good time with us at the Merton and everything was to your liking, we hope we can welcome you back again one day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mjsingleton wrote a review 15 Aug
Newton Abbot, United Kingdom1 contribution
Had a fantastic week at this hotel. Cannot fault it in any way, food was fantastic, staff very helpful at all times, Room very spacious, with aircon, was a very hot week when we stayed. Very central location in liberation square.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Seymour Hotels, General Manager at Pomme d'Or Hotel
Responded 2 days ago
Dear mjsingleton, Thank you for your incredibly kind and generous review, we're so pleased to read that your enjoyed your stay with us and that you were well looked after by our fantastic team. We hope to welcome you back on your next visit to Jersey.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
rosepetsusansusan505 wrote a review 15 Aug
Watchet, United Kingdom1 contribution
Ideally situated at the harbour front with easy access to town and bus service. Very comfortable and quiet. Quality staffing, always ready to help with whatever a guest may require. Access to town and Island extremely good.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Seymour Hotels, General Manager at Pomme d'Or Hotel
Responded 2 days ago
Dear rosepetsusansusan505, Thank you for your review, we're pleased to read that you enjoyed your time with us and that you were well looked after by our team. We hope to welcome you back again should you ever return to Jersey.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
734stevejones wrote a review 15 Aug
St Peter Port, United Kingdom1 contribution
Nice looking hotel. My room was a little dated and the glazing did not stop me listening to traffic and people out on the town for a Saturday and Sunday night. Wi-Fi was fine. Food was okay. Staff are friendly and helpful. Location is the hotels best feature.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Seymour Hotels, General Manager at Pomme d'Or Hotel
Responded 2 days ago
Dear 734stevejones, Thank you for taking the time to leave your comments. Obviously we were disappointed to read your feedback but have made sure we have passed your comments on to our senior team to review. With us being a central hotel, sometimes the noise can be unavoidable, but we do try to accommodate for this with triple glazing on the windows. Thanks again for your comments and we hope you'll give us a second chance in future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$126 - US$254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pomme d or hotel, pomme dor jersey, hotel pomme d or
LOCATION
United KingdomChannel IslandsJerseySt. Helier
NUMBER OF ROOMS
143
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Frequently Asked Questions about Pomme d'Or Hotel
Which popular attractions are close to Pomme d'Or Hotel?
Nearby attractions include 16 New Street Georgian House (0.3 km), Maritime Museum (0.2 km), and Jersey Museum & Art Gallery (0.1 km).
What are some of the property amenities at Pomme d'Or Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pomme d'Or Hotel?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Pomme d'Or Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Pomme d'Or Hotel?
Conveniently located restaurants include Bellagio, TGI Fridays - Jersey, and Bistro Rosa.
Are there opportunities to exercise at Pomme d'Or Hotel?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Pomme d'Or Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Pomme d'Or Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pomme d'Or Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Polish.
Are there any historical sites close to Pomme d'Or Hotel?
Many travellers enjoy visiting Mont Orgueil Castle (6.7 km), La Hougue Bie Museum (3.8 km), and Battery Lothringen (4.8 km).
Does Pomme d'Or Hotel have any great views?
Yes, guests often enjoy the harbour view available here.