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Discover downtown Knoxville from memorable and ideally located accommodations at Knoxville Marriott. You'll notice the difference in our downtown Knoxville, Tennessee hotel the moment you step into our doors, which are steps from top destinations including Knoxville Convention Center and University of Tennessee, Gatlinburg.
All reviews women's basketball hall of fame the concierge lounge civic center stayed at the marriott river view free trolley tennessee river omelet nice stay beds were very comfortable staff was friendly market square downtown lobby conference refrigerator garage
Employees of this hotel couldn't be nicer. Every one of them is counting the days until the renovation is complete. The bar is friendly, the food is fine, parking is a breeze and the rooms are comfortable - but - a thorough cleaning and dusting...More
Date of stay: October 2018
2 Thank lisa w
Response from TracyH3081, General Manager at Knoxville MarriottResponded 4 weeks ago
Thank you so much for your recent review. We agree with you so much - our renovation is far past its time, and we are thrilled that we have begun the multi-million dollar renovation. We are so glad that our staff was nice and they...More
For anyone thinking that booking a room at the Knoxville Marriott will get that great Marriott experience, guess again. This hotel is a worn out Executive Inn and even Marriott is ashamed to put their name on it. All of the exterior signage reads Hotel...More
Date of stay: October 2018
2 Thank Kenneth R
Response from TracyH3081, General Manager at Knoxville MarriottResponded 10 October 2018
Dear Kenneth R:
Thank you for your review. Please know that we understand how frustrating this can be for our valued guests. Please know that we are most certainly still a Marriott hotel, available on all booking channels including the Marriott reservations website, We made...More
Bar Closed at 11pm, advertised open til 2am.
Place is DIRTY!
Charged $20 per day for parking, we didn’t have a vehicle.
Ice machines on even floors only
Place is expensive for very poor quality
Checking in Tuesday September 18,2018. Got to room and toilet was dirty and there was mildew on the shower curtain. Requested another room and when we got to the second room the bathroom sink was nasty. The manager came to our room looked at the...More
Date of stay: September 2018
3 Thank Catjay123
Response from TracyH3081, Front Office Manager at Knoxville MarriottResponded 23 September 2018
Tim McCracken, Our Director of Operations, is the person you spoke with while here. You are exactly right, this just isn't acceptable in any hotel in the USA. We are so sorry this was your experience - and I want you to know...More
This Marriott is a formidable building in the heart of Knoxville. After a weary day of travel, I was happy to have a restaurant on site and a place to grab a beer before sacking out. The food was good, the service overall at the...More