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Knoxville Marriott

Traveller (130)
Room & Suite (46)
Traveller (130)
Room & Suite (46)
Dining (4)
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About
Location
Cleanliness
Service
Value
Discover downtown Knoxville from memorable and ideally located accommodations at Knoxville Marriott. You'll notice the difference in our downtown Knoxville, Tennessee hotel the moment you step into our doors, which are steps from top destinations including Knoxville Convention Center and University of Tennessee, Gatlinburg.
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Property amenities
Pool
Free Parking
Restaurant
Room Service
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
River View
Great View
HOTEL CLASS
Reviews (641)
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639 results
Traveller rating
144
196
167
76
56
Traveller type
Time of year
LanguageEnglish
144
196
167
76
56
Show reviews that mention
All reviews women's basketball hall of fame the concierge lounge civic center stayed at the marriott river view free trolley tennessee river omelet nice stay beds were very comfortable staff was friendly market square downtown lobby conference refrigerator garage
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1 - 5 of 639 reviews
Reviewed 6 November 2018

Employees of this hotel couldn't be nicer. Every one of them is counting the days until the renovation is complete. The bar is friendly, the food is fine, parking is a breeze and the rooms are comfortable - but - a thorough cleaning and dusting...More

Date of stay: October 2018
2  Thank lisa w
Response from TracyH3081, General Manager at Knoxville MarriottResponded 4 weeks ago

Thank you so much for your recent review. We agree with you so much - our renovation is far past its time, and we are thrilled that we have begun the multi-million dollar renovation. We are so glad that our staff was nice and they...More

Reviewed 10 October 2018

For anyone thinking that booking a room at the Knoxville Marriott will get that great Marriott experience, guess again. This hotel is a worn out Executive Inn and even Marriott is ashamed to put their name on it. All of the exterior signage reads Hotel...More

Date of stay: October 2018
2  Thank Kenneth R
Response from TracyH3081, General Manager at Knoxville MarriottResponded 10 October 2018

Dear Kenneth R: Thank you for your review. Please know that we understand how frustrating this can be for our valued guests. Please know that we are most certainly still a Marriott hotel, available on all booking channels including the Marriott reservations website, We made...More

Reviewed 23 September 2018 via mobile

Outdated Pour service Bar Closed at 11pm, advertised open til 2am. Place is DIRTY! Charged $20 per day for parking, we didn’t have a vehicle. Ice machines on even floors only Place is expensive for very poor quality

Date of stay: September 2018
5  Thank wtsup2002
Reviewed 20 September 2018

Checking in Tuesday September 18,2018. Got to room and toilet was dirty and there was mildew on the shower curtain. Requested another room and when we got to the second room the bathroom sink was nasty. The manager came to our room looked at the...More

Date of stay: September 2018
3  Thank Catjay123
Response from TracyH3081, Front Office Manager at Knoxville MarriottResponded 23 September 2018

Dear Catjay123: Tim McCracken, Our Director of Operations, is the person you spoke with while here. You are exactly right, this just isn't acceptable in any hotel in the USA. We are so sorry this was your experience - and I want you to know...More

Reviewed 16 September 2018

This Marriott is a formidable building in the heart of Knoxville. After a weary day of travel, I was happy to have a restaurant on site and a place to grab a beer before sacking out. The food was good, the service overall at the...More

Date of stay: February 2018
1  Thank JohannesSilentio
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Questions & Answers
Ask a question
marthamV138IR
5 January 2017|
Answer
Response from KMarriott | Property representative |
The pyramid structure was originally built as a bar in the 1970s. It has not been in use for some time and is currently used for storage. Thank you for staying with us!
1
Vote
momof32017
3 January 2017|
AnswerShow all 3 answers
Response from KMarriott | Property representative |
Yes, fridges are available upon request and are complimentary. They are available on a first come, first serve basis. Thank you for your question, and we hope to see you soon!
0
Votes
Amanda R
2 January 2017|
AnswerShow all 6 answers
Response from KMarriott | Property representative |
Yes, PioneerTW is correct. We hope to see you soon!
0
Votes
Room Tips
"Look for another hotel closer to the Convention Center."
kennethr444
9 Oct 2018
Read review
"Ask for a river view"
K3784ZLchristinew
8 Aug 2018
Read review
"Avoid at all costs"
Roadshowforbusiness
10 Jun 2018
Read review
"Stayed on 10th floor with very nice view of river."
stephenkO8236KW
18 Apr 2018
Read review
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PRICE RANGE
US$114 - US$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott knoxville hotel knoxvilleknoxville marriott
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
378
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