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This extensively remodeled older hotel would be OK, except for management policies. They charged me a fine because traffic on the Interstate was much easier than I had allowed for, causing me to arrive about 30 minutes ahead of schedule. So they fined me a...More
This hotel is in a great location downtown, close to Market Square and other great restaurant/shopping areas. The self parking is detached (unless I did that wrong), so a little tricky in the rain. I would stay here again.
Thank Ashley H
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 28 November 2017
Thank you for your professional and balanced review of our property. We are pleased that you took the time to share with us.
The staff was great. The lobby is nicely refreshed along with the rooms. Executive lounge was very nice. I actually came back for a repeat visit. Nice location. Good location downtown for easy access to many local areas.
I had a great experience staying for the Rhythm & Blooms music festival. The Hilton is a good location being both close to the festival, fabulous hotels, and local shops. I would highly recommend this location for attentive service, beautiful accommodations and a restful stay!
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I was in Knoxville recently, and I had the good fortune to stay at Hilton Knoxville.
Ryan was a big help at the check-in, navigating me through the tricks to parking in the site's free garage. When he asked me if I had a room...More