My wife and I thought we found a good beachfront hotel for her birthday weekend and what we got was a terrible motel from the mid 80's at best, our reservation was made more then a week in advance and once I arrived for check-in the gentleman working the front desk didn't welcome me to the property, it was just me and him in the lobby at the time and I'm 5'10 and 250lbs, He couldn't miss me standing there saying hello to him, he finally told to me at 2;30pm that the room was still waiting to be cleaned and he call me on my cell when the room was ready, I never received that call, so I showed up again at 3;30pm, he left for the day and was able to go to my room almost at 4pm, the room was still dirty when my wife and I had a chance to settle down for the day, so we decided to buy cleaning products and clean the room ourselves, after requesting to speak with management that was Friday September 17,2021, then on Saturday the 18th the housekeeper showed up and sweep the floor in the bathroom and the living area, but the problem with the housekeeper never finished cleaning and left her supplies in room and my wife took the items back to the front desk and then my wife had a heated conversation with this gentlemen at the front desk and he even had the nerve to threaten to have us leave the property if we kept complaining about our stay and from that point on we never saw housekeeping again, a person calling them self Jennifer E./management for this property responded to my review viva 3rd party review site as if I was the problem and not to try to find a solution for the problems that exist at this hotel/motel with the beachfront view!!!…
There were cockroaches inside and outside of the room. Upon getting to my room, I discovered that a lampshade was broken and the blankets were covered in stains. When I went to checkout, the hotel charged me $50 for the already existent conditions of the room. It’s a TRAP!!! If you do stay, document the quality of the room upon arriving. In addition to this, I paid for an ocean view balcony, and the “balcony” I got was the one that all the guests use to walk around the building in order to get to their rooms. There is no staff to clean the room daily either, so you can expect to run out of towels and toilet paper!
The check in process was easy & staff was friendly! The rooms are okay, you get what you pay for. I would try to get an ocean facing room with patio otherwise people can see in your room if your curtain is not closed just by walking by. Building is older. Parking is provided. Just a few steps to the beach!
We booked a 2 room "suite" here on August 27th 2021 with priceline. Well my reservation got canceled on the drive up there. I called 4 times and kept getting put on hold for half a hour at a time. I finally gave up and continued to drive there. When I arrived I realized I was catfished by the pictures online, that's okay. What's not okay is the bed bugs! As soon as I laid in the bed I felt something crawling on my arm. Me and my wife go down stairs to inform them and was met with we can either stay there or leave can't get another room or a refund.
We reserved for July 2021, and after paying the room was disgusting, with roaches, roof leaking, air conditioner broken, trash under bed, a complete dirty mess. We immediately asked for our money back and they refused. We email manager and no response . Please do not go to this hotel, its is false advertising and very very dirty. We will open an investigation with the Health Department, This hotel should be closed.