We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Plus Wilkes Barre Center City

Save
Share
77 E Market St, Wilkes-Barre, PA 18701-3116
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
FindHotel
US$110
View deal
Agoda.com
US$107
View deal
ZenHotels.com
US$104
View deal
Hotels.comUS$107
ExpediaUS$107
Trip.comUS$107
View all 7 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (86)
Room & Suite (75)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Read more
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 21 hotels in Wilkes-Barre
Location
Cleanliness
Service
Value
Stay at this full-service Hotel, located next to the F.M. Kirby Center and few blocks from Wilkes University and King's College. Well appointed rooms with traditional decor feature flat screen TV's, free wireless high-speed internet access and spa-like pillow top mattresses. With 22,000 sqft of banquet space, this is the perfect place for your dream Wedding or next Business Meeting. A free hot breakfast buffet is served every morning to our guests in our own restaurant Oyster. Please note: Airport Shuttle is available only with 24 hr advanced notice against a $20.00 fee.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Fireplace
Housekeeping
Room service
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Refrigerator
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Languages Spoken
English
1073Reviews10Q+A83Room tips
Traveller rating
  • 675
  • 251
  • 79
  • 42
  • 26
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Jennifer B wrote a review 21 Nov
Corning4 contributions
Very nicely appointed. Nice historical pictures in the hallway. Helpful staff. Pleasant stay, awesome full breakfast. Quiet rooms. Very easy access to the hotel from the front to check in and then parking in the back with a very short walk. Centrally located right downtown next to the theater and nice restaurants AND Boscov's! Love that store - very nostalgic!
Read more
Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Pam Palmer, General Manager at Best Western Plus Wilkes Barre Center City
Responded 6 days ago
We appreciate your business and hope to see you again real soon.
Read more
Nanatravelsx9 wrote a review Jul 2021
Media, Pennsylvania19 contributions8 helpful votes
Hotel's Favourite
Our room was good sized, very clean, well lit with plenty of outlets. The bed and furnishing were very comfy. Close to many attractions, and restaurants, HOWEVER, you would miss a major taste event if you did not try the in-house restaurant with it's marvelous and tasty menu. Hats off to the chef. The lounge, a trip back in time beautifully decorated as well as the dining area. Since this is an event venue in a historical hotel ( Genetti;s Hotel ) , the decoration and furnishings were a welcome relief from the modern, steel, gray cold newer hotels and convention centers offered today. Be sure to stop by the lounge and see Amanda and Michael for a relaxing chat and drink. They both added such fun to our stay .Mr G (Genetti ) might be in house and will certainly make you feel at home You will not be disappointed.
Read more
Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: Third floor room with roll in shower was very quiet, large and bright.
See more room tips
Helpful
Share
Response from Pam Palmer, General Manager at Best Western Plus Wilkes Barre Center City
Responded 4 Sep 2021
Thank you for staying with us and being loyal to our brand. We look forward to seeing you again.
Read more
penguinsfan058 wrote a review 17 Nov
Blue Ridge Summit, Pennsylvania1 contribution
Stay at Best Western Wilkes-barre every time we go. Would not stay anywhere else. Close to the arena. People there treat you like royalty, aka. Family. Shay at the front desk is Awesome. The beer at the lounge is super cold. The food is very yummy!!
Read more
Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Pam Palmer, General Manager at Best Western Plus Wilkes Barre Center City
Responded 6 days ago
Thank you so much for reviewing our Hotel and all of your kind words. We are looking forward to your next stay with us.
Read more
Julie E wrote a review 7 Nov
2 contributions
The hotel is located in the heart of downtown Wilkes-Barre. The front desk staff was friendly and very helpful - they answered questions and made recommendations. The room was clean and had everything I needed. The bed and bedding were very comfortable. The on-site restaurant, Oyster, was eclectic and fun. The dinner service was impeccable with the attentive server making wonderful wine and meal recommendations.
Read more
Review collected in partnership with Best Western
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Pam Palmer, General Manager at Best Western Plus Wilkes Barre Center City
Responded 1 week ago
Thank you so much for your kind words. We appreciate your business and hope to see you again.
Read more
Stephen M wrote a review Oct 2021
1 contribution
As someone that has to travel ,walking in and being greeted by a smile is welcoming and reassuring in these uncertain times .I have been using this hotel for five years and the staff today are pretty much the people I met in the beginning, a testament to the owner and organisation . First time I felt like things were getting back to normal.Now this morning writing this I have enjoyed a full complimentary breakfast .That might not seem like much either but it's another first after moths of a grab and go bag .I spend 3-4 nights a week in hotels and if I'm required to be any close to the Wilkes Barre , Stanton area this is my home ....
Read more
Date of stay: October 2021Trip type: Travelled on business
Helpful
Share
Response from Pam Palmer, General Manager at Best Western Plus Wilkes Barre Center City
Responded 21 Oct 2021
Thank you so much to being a loyal guest. We try to make everyone feel at home, I am glad to hear our staff did just that. We look forward to seeing you again.
Read more
Previous
123456
PRICE RANGE
US$70 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western genetti hotel wilkes-barre, best western wilkes-barre, wilkes-barre best western
LOCATION
United StatesPennsylvaniaPocono Mountains RegionLuzerne CountyWilkes-Barre
NUMBER OF ROOMS
75
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Best Western Plus Wilkes Barre Center City
Which popular attractions are close to Best Western Plus Wilkes Barre Center City?
Nearby attractions include F. M. Kirby Center for the Performing Arts (0.10 km), R/C movie 14 (0.3 km), and Rodano's (0.2 km).
What are some of the property amenities at Best Western Plus Wilkes Barre Center City?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Plus Wilkes Barre Center City?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Wilkes Barre Center City?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western Plus Wilkes Barre Center City?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Wilkes Barre Center City?
Conveniently located restaurants include Cafe Toscana, Oyster, and Thai Thai.
Are there opportunities to exercise at Best Western Plus Wilkes Barre Center City?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Best Western Plus Wilkes Barre Center City have airport transportation?
Yes, Best Western Plus Wilkes Barre Center City offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Best Western Plus Wilkes Barre Center City located near the city centre?
Yes, it is 0.3 km away from the centre of Wilkes-Barre.
Are any cleaning services offered at Best Western Plus Wilkes Barre Center City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Wilkes Barre Center City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.