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Holiday Inn Express & Suites White Haven - Poconos

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547 Pa-940, White Haven, PA 18661
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (40)
Room & Suite (19)
Dining (18)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites White Haven - Poconos
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 hotels in White Haven
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Holiday Inn Express Hotel and Suites Pocono Mountain, a completely 100% tobacco free hotel, the best place to Stay Smart in White Haven with easy access to the Interstate 80, Interstate 476 and Route 940 intersection. Our hotel is centrally located to take advantage of all the Northeastern Pennsylvania area has to offer. Area attractions include Split Rock Resort Indoor Water Park, Pocono Raceway, Jack Frost Mountain, Bushkill Falls, The Crossings Premium Outlets, Whitewater Rafting, Big Boulder Ski Area, Lake Harmony, Jim Thorpe, Mohegan Sun Casino and many others.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Concierge
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
225Reviews6Q+A56Room tips
Traveller rating
  • 66
  • 97
  • 37
  • 14
  • 11
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Popular mentions
BrissieTraveller83 wrote a review 15 Feb
Australia131 contributions62 helpful votes
Well, its at the intersection of I-80 and 476. So there's that. But seriously, this hotel is just average. Checkin was pretty easy, and our room was straightforward. I wish we had asked for a room on the car park side. The highway noise was defiantly noticeable. The pool and hot tub were good, the pool a little cool. Breakfast was included and was pretty disappointing. Go in with low expectations and you will probably still be disappointed. Go to McDonalds or Wawa. Was very noisy on the Saturday night, I had to ask people to go to their rooms, and after a while they did. As there is no in-room housekeeping, the hallways are lined with trash bags awaiting to be collected. I would have thought this be an easy fix by getting a staff member to patrol for trash each hour (its only 3 floors!) The trash really annoyed us. Overall, great spot for the ski resorts, but the highway noise, trash and breakfast were a let down.
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Date of stay: February 2021
Location
Cleanliness
Service
Room Tip: Ask for a car park side room
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1 Helpful vote
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Natasha W wrote a review Dec 2020
3 contributions1 helpful vote
I do not write many reviews. The place either has to be really good or really bad for me to take time and write. I felt obligated to share my experience with Holiday Inn in Poconos. The hotel we normally stay in the area was all booked, so I decided to give Holiday Inn a try. First, we walked into room 106 and I went to turn on the heat and saw that heater was covered in mold. I called the front desk and they gave us another room. Next room was 229. We walked into the room and went to wash our hands and saw that there were no towels. Tissue box was left empty also. So I called the front desk and told them that they must have forgotten to give us towels and tissues. Then I look at the floor and it clearly was not even vacuumed at all with trash laying around. I have never seen anything like that. I understand it is a 2 start hotel, but to be this dirty? Carpets in hallways do not look like they have been vacuumed in a long time as well. And if they didn't even bother to clean the visible stuff, what kind of disinfecting and extra cleaning do you think they are doing to prevent spread of Covid? None! They gave us another room, I tried not to look anywhere and just go to sleep. Upon waking up I saw a bug bite on my neck. I am so hoping it is not bed bugs. I could not wait to get out of that place fast enough.
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Date of stay: December 2020
Cleanliness
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Sleep Quality
Room Tip: There are none
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Response from IHG Service, Owner at Holiday Inn Express & Suites White Haven - Poconos
Responded 14 Jan 2021
Hi karibova, Thank you for choosing our hotel for your most recent stay. We ensure that we deliver fresh, practical, and efficient accommodations for a smart traveler like you. What you described is not a reflection of this, and we're sorry for the letdowns. I have sent you a private message to discuss this further and get more information to assist you better. Hoping for your prompt response. Regards, Virgil N. Case Manager IHGService
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Amy wrote a review Sep 2020
12 contributions4 helpful votes
My stay was good. Room was ready when I got there in the evening. Clean, spacious room. Hand sanitizer around the common areas. I was nervous due to the proximity to the NE Ext of the Turnpike and 80 but I did not hear a sound. I was an odd number room which was on the lobby/parking lot side. Even numbers are closed to the highways. The only complaint I had was the people across the hall had two rooms next to each other and were in and out of the doors. Their doors squeaked every time they were opened. I let the front desk know upon check out that they needed a little WD40 and she thanked me for letting me know and that they can’t fix it if they don’t know about it (which is the only reason I mentioned it). Not too far to Jim Thorpe, Hickory Run SP and Lehigh Gorge SP. I would stay there again.
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Date of stay: September 2020Trip type: Travelled solo
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Response from Lauren Paisley, Owner at Holiday Inn Express & Suites White Haven - Poconos
Responded 14 Dec 2020
Thank you So much for your review. We are happy to see you enjoyed your stay with us!
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Archie wrote a review Sep 2020
Glenmoore, Pennsylvania4,410 contributions459 helpful votes
We stayed here on a week day it was still very busy. The rooms were comfortable and the breakfast was nicely done in brown paper bags with breakfast sandwiches and goodies. The only issue was that they were backed up with laundry and we did not get towels until the next morning. The room was not completely made up so we had couple of trips from houses keeping. The front desk was not well informed about the state parks and had nothing to share.
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Date of stay: September 2020Trip type: Travelled with family
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites White Haven - Poconos
Responded 20 Sep 2020
Hello archlav, Thanks for staying with us and for leaving a review. While I am happy that you found the rooms comfortable and that you enjoyed breakfast, I am sorry to hear about housekeeping service. I have taken note of your comments and shared them with management for review to take necessary actions to address these concerns. I hope you give us a chance to host you again in the future. Best Regards, John O Case Manager IHGService
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Nia G wrote a review Feb 2020
New Windsor, New York110 contributions7 helpful votes
The stay here was pleasant and relaxing, the rooms was clean and comfortable! Breakfast was pleasant! Check in was ok and the hotel itself was modern and clean. The hotel location was convenient! The hotel was 20 minutes from the shopping outlet, the Crossings! Also horseback riding was five minutes away!
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from Holidayinn18661, Manager at Holiday Inn Express & Suites White Haven - Poconos
Responded 17 Feb 2020
Thank you for your review, We are pleased to see you enjoyed your stay with us.
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PRICE RANGE
US$83 - US$179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites white haven - lake harmony
LOCATION
United StatesPennsylvaniaPocono Mountains RegionLuzerne CountyWhite Haven
NUMBER OF ROOMS
75
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Frequently Asked Questions about Holiday Inn Express & Suites White Haven - Poconos
Which popular attractions are close to Holiday Inn Express & Suites White Haven - Poconos?
Nearby attractions include Hickory Run State Park (5.4 km), Hawks Falls (7.4 km), and Boulder Field (5.5 km).
What are some of the property amenities at Holiday Inn Express & Suites White Haven - Poconos?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites White Haven - Poconos?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites White Haven - Poconos?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites White Haven - Poconos?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites White Haven - Poconos?
Conveniently located restaurants include Powerhouse Eatery, White Haven Family Diner, and Charlie Weaver's Bar & Restaurant.
Are there opportunities to exercise at Holiday Inn Express & Suites White Haven - Poconos?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites White Haven - Poconos offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites White Haven - Poconos?
Many travellers enjoy visiting Lehigh Tannery Historic Site (7.2 km).
Is Holiday Inn Express & Suites White Haven - Poconos accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.