Residence Inn by Marriott Harrisburg Hershey
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn by Marriott Harrisburg Hershey
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Breakfast buffet
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Dining area
Fireplace
Kitchenette
Cable / satellite TV
Sofa bed
Hair dryer
Housekeeping
Sofa
Telephone
Iron
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Location
Full view
Contact
4480 Lewis Road, Harrisburg, PA 17111
Getting there
Car HireSee all Harrisburg car hire
394Reviews4Q+A100Room tips
Reviews
Traveller rating
- 160
- 142
- 45
- 28
- 20
Time of year
Traveller type
Language
Selected filters
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- English
Popular mentions
The hotel claimed that we had a pet. They charged 100.00 for the pet fee and stated that a manager 'saw' an animal. Untrue. Completely. They went as far as fighting my credit card company over my refund request. I am filing a lawsuit.
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Date of stay: August 2021
Value
Rooms
Service
Helpful
I’ve been to dozens of Marriotts, am a lifetime Platinum member, and have seen some embarrassing hotel moments, but really: 1. Foreign, DIRTY wet washcloth on the floor in the bathroom 2. Filthy, stained shower curtain liner 3. Dishwasher full of dishes (at least they were clean) 4. Pot holders were dirty and stained 5. Microwave fan will not shut off if door is closed 6. Cheerios on the floor by the tv. We packed up and exited without trying the breakfast, much less the pool. I can get this level of quality from Motel 6. Ick. Just….ick.
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Date of stay: March 2022Trip type: Travelled
Room Tip: Avoid, period. Industrial area, unclean room.
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1 Helpful vote
Helpful
Response from Christine Sczypta, Sales at Residence Inn by Marriott Harrisburg Hershey
Responded 4 Apr 2022
Thank you for your feedback! I am sorry that you had such a horrible experience with our hotel. I can only imagine how you felt checking into the hotel and founding the room less than desirable. I would have felt the same exact way had I walked in and found these items. We have talked to our entire housekeeping team and addressed these issues that you outlined in your review. (except the dishes in the dishwasher... this is still one of our COVID-19 protocols) Again, I apologize for the issues you experienced. Christine
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+1
My family and I checked into room 621 and discovered this. It is beyond unfit and incredibly disappointing to see that this is what guests and reward members are given. We decided to given this hotel a chance...and given what we found we are uncertain if the room was even cleaned. What cleaning measures are even taken if these mattresses are offered to families over and over again? Nicole who checked us in, upgraded us to a different room but even that mattress had a stain on it (room 1215). I felt trapped. I have a toddler, she's hungry, it was late and we've been driving for a while. Most importantly-I do not want to sleep on a stained mattress or have my toddler sleep on one. On a separate note, there are posted signs requiring masks in public areas, however, neither Nicole nor Tarryn who checked us out, were wearing one. Also of note Nicole was coughing frequently. Given that we are in a pandemic this was also very concerning for my family, especially my toddler daughter. Tarryn checked us out upon my request and assured us we will not be charged. This way we can get our funds returned. I honestly do not believe we will stay at another Marriott location, if this is what I have to contend with. You should not offer rooms with mattresses that look like this at all-it just is not acceptable. When we mentioned this to Tarryn, she said it is hard to come by mattresses and it is the general manager's responsibility-she is only responsible for the front desk. We were able to find another hotel room at a lower rate. And while we were exhausted and hungry, and it did not have a kitchen- neither of the two mattresses were stained. I have also shown the photos to the front desk staff and emailed to the front desk and corporate customer service. I have also let them know I will be sharing reviews on Yelp and Trip Advisor.…
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Date of stay: August 2021
Location
Cleanliness
Service
2 Helpful votes
Helpful
Pleasantly surprised with this hotel- booked last minute when our VRBO at the Suites at Hershey was canceled on us last minute. We have a family of 6 and were planning to spend time at Hersheypark so finding a place for all of us with a pool was a priority. This hotel is less than 15 minutes from Hershey and an easy drive. Kind of a weird location next to an industrial park but that didn’t bother us- and there is a Target and other shops/restaurants right up the road. Room was new, clean and spacious. We stayed in the 3 story hotel building which appeared to be newer than the townhouse-like rooms that they also had. Breakfast was great- it’s “grab and go” but lots of choices and you can take whatever you want back to your room. Front desk staff was super helpful with replacing toiletries that we had forgotten. Pool was kind of small and cold but the kids didn’t mind- only the outdoor pool is open right now but it was hot so we probably wouldn’t have used the indoor pool anyway. Highly recommend!…
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Date of stay: August 2021Trip type: Travelled
Helpful
Stayed here 1 night, very happy with our stay. It was 15 minutes from Hershey, and 1/2 the price of the Hershey Marriott hotels. We had 2 rooms and they upgraded both of our rooms to a 1 bedroom. Outdoor pool is nice but small. However, it's hard to find outdoor pools in this area, plus they have an indoor pool for Winter, so they have pools for all seasons. They also had a nice outdoor basketball court. They had a lot of food at their free grab-and-go breakfast. Would definitely stay here again when visiting Hershey or Harrisburg.
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Date of stay: August 2021
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
PRICE RANGE
US$143 - US$242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn harrisburg hershey hotel harrisburg, harrisburg residence inn
LOCATION
United StatesPennsylvaniaHarrisburg
NUMBER OF ROOMS
122
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Claim Your Listing Frequently Asked Questions about Residence Inn by Marriott Harrisburg Hershey
Which popular attractions are close to Residence Inn by Marriott Harrisburg Hershey?
Nearby attractions include The Lost Pint: Pub Crawl Through History (0.8 km).
What are some of the property amenities at Residence Inn by Marriott Harrisburg Hershey?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn by Marriott Harrisburg Hershey?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Harrisburg Hershey?
Guests can enjoy free breakfast during their stay.
Is parking available at Residence Inn by Marriott Harrisburg Hershey?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn by Marriott Harrisburg Hershey?
Conveniently located restaurants include Tomato Pie Cafe, Lancaster Brewing Company Harrisburg, and Fiesta Mexico.
Are there opportunities to exercise at Residence Inn by Marriott Harrisburg Hershey?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott Harrisburg Hershey?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Harrisburg Hershey?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Harrisburg Hershey offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Residence Inn by Marriott Harrisburg Hershey?
Many travellers enjoy visiting John Harris-Simon Cameron Mansion (6.1 km) and H. A. Hartman & Son Storage (5.1 km).