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Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel

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504 N Mountain Rd, Harrisburg, PA 17112-2368
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Traveller (30)
Room & Suite (41)
Pool & Beach (3)

About

#13 of 52 hotels in Harrisburg
Location
Cleanliness
Service
Value
Welcome to the Candlewood Suites Harrisburg, where comfort and guest satisfaction are our primary goals. We are conveniently located off Interstate 81 just minutes from Hershey Park and Hershey's Chocolate World as well as the Hollywood Casino at Penn National Race Track. A short drive to the south is downtown Harrisburg and our quiet suburban property is within 2 miles of multiple restaurants and shopping centers, and is an easy drive to PA Dutch country. Our all suite extended stay hotel is built for comfort. Our rooms are the ultimate suites for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your extra large executive desk with high-speed Internet and speaker phone. Relax in the overstuffed recliner while you enjoy the CD and DVD Player. Borrow your favorite movie or CD from our lending library. Work off some stress in our 24 hour fitness center, relax in our indoor heated pool & spa and take advantage of the complimentary laundry facility. You can purchase meals, snacks and sundry items at value prices at the Candlewood Cupboard.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Snack bar
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Business Centre with Internet Access
Salon
BBQ facilities
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English
383Reviews6Q+A58Room tips
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Michele R wrote a review Dec 2022
Wildwood, New Jersey60 contributions12 helpful votes
Hotel was under some renovations. I got the sense that a lot of the people there lived there...but can't be sure. Check in girl was super friendly and helpful. Pool was clean and fun. Was fairly clean. I did bring my laptop but wifi didn't work. Overall, was ok for the price.
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Date of stay: December 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from sharese miller, Sales at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel
Responded 7 Dec 2022
Dear Micheler260, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sharese M Director of Sales
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
roachcoachtravel wrote a review Oct 2022
Randolph, New Jersey28 contributions44 helpful votes
We stayed here for two nights during Hersheypark dark nights weekends. Chose the hotel for its indoor pool, proximity to the park, kitchen setup but also closer to the comforts of home like Costco and Target right down the road. $149 a night with a Costco travel site and it was very well priced for what you get. The hotel itself is less than a minute from I 81 only one traffic light and a left turn from the highway is very convenient. There is not much else in the immediate area to walk to and despite being so close the highway was very quiet at night. Check in was quick and the room was ready right at check-in time. The kitchen was well stocked with pots pans utensils kitchen gadgets. The stove top is a two burner electric coil cooking surface. The kitchen sink has a garbage disposal included. Fridge had an ice machine inside. There is a small dining table in the kitchen area as well with chairs. Living room had a pretty small TV by comparable standards, a leather recliner and sofa bed. I had a hard time figuring out the air conditioning and the heater. There is a central air unit on the wall but I controlled all of the temperature and settings on the unit in the window. It worked fine once I got understood what to do which was basically ignore the central air unit. The bedroom has a vent that you can control to draw in the air from the living room. The bathroom is simple & clean with bathtub shower combo and dove soap bottles on the wall. The king size mattress was great another relatively small TV but decent closet and dresser spaces. We stayed in room 215 which is a one bedroom king bed with separate living area sofa bed. It feels a lot bigger than the studio suite rooms in this hotel and with two small kids was the right room for us. The indoor pool area has a hot tub and pool. Although the room was warm the pool was a bit chilly. We found ourselves hanging out in the hot tub more. Also for a pool area there was not a single chair in the entire room and we had to just lay our stuff on the floor Connected to the pool is a outdoor seating area with a nice gazebo and grill we didn’t use it but certainly you could have a nice meal outside on warmer nights. The hotel also has a little convenience area with necessities for purchase. We will definitely come back here again as we loved having the kitchen over any kind of breakfast specials to make our own meals in the large rooms made it feel very comfortable for two nights.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from sharese miller, Sales at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel
Responded 28 Oct 2022
Dear Roachcoachtravel, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. it's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ekin wrote a review Jul 2022
New York City, New York24 contributions50 helpful votes
Overall, this hotel is ok in terms of value compared with other hotels in the area. Staff was friendly and helpful. The only downside was that the floors on my room were sticky. While, I can see how the kitchen cabinets being sticky as normal with these types of places... Even the bathroom was pretty gross. Luckily I was able to get by by placing towels on the floor. For a one night stay this place is ok anything longer I'd consider elsewhere.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Get extra towels to cover the floors and wipe everything down.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel
Responded 31 Jul 2022
Dear ekinstory, I appreciate you for sharing your review about your recent stay. Thank you for choosing our hotel for your visit in Harrisburg. I am very sorry that you did not experience an exemplary stay due to the cleanliness of our room. This is certainly below our usual high standard of service. Please be assured that I have noted and forwarded your comments for the management to improve. In the midst of the inconvenience, I am glad to know that the service of our staff was still appreciated. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carolyn F wrote a review Jun 2022
Philadelphia, Pennsylvania49 contributions10 helpful votes
I booked here because of previous positive experiences with Candlewood Properties. I was disappointed upon entry to the property. The lobby and public areas are so outdated. The fitness center is so below basic. Once I entered my room, I was unimpressed. The furniture in the room was not conducive to conducting business. The box spring was busted and needs to be replaced. I later saw how dirty the bathroom was. The tvs are small and aren't mounted to the wall. They sit on the dresser! The entire property needs an OVERHAUL. Never again!
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Melissa Cooper, Other at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel
Responded 30 Jun 2022
Dear Carolyn F, We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly during our upcoming renovation. We hope you will visit us again so you can see the wonderful improvements we've made to our hotel here in Harrisburg! With Hospitality, Melissa C. Area Regional Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Boo F wrote a review Jun 2022
1 contribution1 helpful vote
Horrible service at the front desk and poor management. Room smelled like curry when we walked in... Of course the bathrooms had mold.... not worth the money. If my family wasnt with me it would have been better. You can clearly see the lack of investment.
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Date of stay: June 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Melissa Cooper, Other at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel
Responded 30 Jun 2022
Dear Boof955, Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had with the odor and cleanliness of the guest room and guest service staff. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated again. Within the coming months we will be taking steps to upgrade our guest rooms and public facilities, and also implementing utmost care in our preventative maintenance. We’d like to invite you again at our hotel and experience the improved stay when we are all completed. Thank you again and hope to see you back in Harrisburg. Melissa C. Area Regional Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lacey m wrote a review Jun 2022
1 contribution
I had called a few times prior to my stay and everyone was so polite and had an upbeat attitude. On the day of my arrival, Brandon was wonderful at check in. Super upbeat and positive! Very informative of amenities! He was definitely the best front desk associate that I have seen. Rooms were very clean even though the hotel was a little outdated. I work at a candlewood so it was interesting to see a different one. Kudos also to housekeeping for cleanliness. I found a few things that could have been better but the sheets were clean and bathroom was super clean!
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ron R wrote a review May 2022
Spring, Texas924 contributions290 helpful votes
The place is clean. It could use an upgrade. Carpet needs at least stretching. Several small things were missing such as hand soap. The location is pretty good. I did have a nice sleep. I am not sure I would stay here again. The price is pretty good by today’s standards.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel
Responded 20 Jun 2022
Hi RonORon63, Thank you for staying at Candlewood Suites Harrisburg. Our hotel is the best option for a quality stay in a space you can make your own. I saw you're review and I am sorry that our stay was not to our satisfaction. I understand this is not what you come to expect from a quality chain like ours. I documented your comments and shared them with our local area managers. We reviewed it and took action to prevent this from happening again. I invited you to visit us on your next trip. We will provide you with the excellent service that is characteristic of us. Regards, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FamilyFun wrote a review Apr 2022
Harrisburg, Pennsylvania1 contribution
What a great hotel! Rooms were clean. Check in was a breeze. Very clean and nice pool area. We will stay again this summer because of the service. Candlewood Hershey park here we come. Thank you to a great staff to make our stay nice.
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GlobeTrotting795684 wrote a review Mar 2022
3 contributions1 helpful vote
From black mold -to no hot water to the rudest most incompetent staff and Heather the supervisor should be fired for the way she accuses you of lying instead of recognizing the rights of the consumer. The head of maintenance told me with the straightest of faces that the reason there is no hot water in the morning is because “ we have a lot of employees here who take showers and use up the hot water but if you try now you will have hot water”. WHAT???? I need to schedule my shower time around the employees schedule? And the supervisor Heather whose modis operandi is to blame you instead of recognizing how disgusting this place is chimed in by saying “ yes in my home we have to wait for each other”. I asked her if I was paying to stay in her home? I showed her the picture of the black mold and she said said oh I’m sorry ! I told her that I couldn’t shower I couldn’t sleep and that I had asked for another room and this disgusting person told me “well I will have to ask the employee if that’s true”. I can’t just refund you. She then turned around and continued to accuse me of trying to get a free night night but telling me people do this all of the time ! I booked a 4 night stay paying the rate that would allow me to cancel within 24 hours of arrival. They have another rate where you need to cancel a week in advance! I was to arrrive on a Wednesday and the Saturday before that I called to modify my reservation to arrive on Thursday. A seemingly responsible person took my change called me “my dear” a bunch of times gave me a number and told me she would send me a confirmation. I have stayed all over the world and never had to follow up on this. Sure enough they charged me on Wednesday for the ENTIRE incorrect amount. I called them on Wednesday told them the issue and sure enough they don’t have it recorded and that’s why they charged me and this gross supervisor and her team in the front eating potato chips while sitting waiting to greet guests tries to implicate me in a scam that I drove all the way from New York so I can avoid 100 dollars in cancellation. Does she even know the price of gas. it cost me more to come there than their stupid rate. She then accuses ME of being rude and walks away from me like I’m a friend of hers in the schoolyard. Where in the world do supervisors learn they can just walk away from you, yell at you and accuse you of scamming them. This place should be shut down by the board of health and “ Heather “ if that’s even her real should be shut down right along with this place.
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Date of stay: March 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel
Responded 10 Apr 2022
Hello GlobeTrotting795684, Thanks for choosing to stay with us and appreciate you sharing feedback. We want you to relax and experience joyful moments. It is saddening that this did not happen. I am sorry that you encountered some problems during your stay. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. Comments such as yours are valuable and relayed to the team to help point out areas needing additional attention. In line with this, do know that I sent a private message to further reach out to you. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James M wrote a review Mar 2022
1 contribution
I thought the customer service was great. Location is decent with easy highway access. The staff was helpful from beginning to end. I would definitely stay here for my trips to Harrisburg. The 24 hour coffee was great.
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Date of stay: March 2022
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$78 - US$140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites harrisburg hotel harrisburg
LOCATION
United StatesPennsylvaniaHarrisburg
NUMBER OF ROOMS
93
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CANDLEWOOD SUITES HARRISBURG I-81 - HERSHEY AREA, AN IHG HOTEL - Prices & Reviews (PA)

Frequently Asked Questions about Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel
Which popular attractions are close to Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel?
Nearby attractions include George N. Wade Memorial Bridge (0.6 km).
What are some of the property amenities at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel?
Guests can enjoy barbeque facilities and a snack bar during their stay.
Is parking available at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel?
Conveniently located restaurants include Vino Italian Restaurant, Sandwich Man, and Pho La Vie.
Are there opportunities to exercise at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel?
Many travellers enjoy visiting John Harris-Simon Cameron Mansion (10.8 km) and H. A. Hartman & Son Storage (13.5 km).
Is Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.