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Club Wyndham Shawnee Village

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5255 Buttermilk Falls Rd, East Stroudsburg, PA 18301
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (381)
Room & Suite (128)
Dining (15)

About

#6 of 11 Speciality lodging in East Stroudsburg
Location
Cleanliness
Service
Value
GreenLeaders Silver level
*Temporarily closed to check-ins dated 3/31/20 or prior.*
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Game room
Mini golf
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Paid wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Sauna
Skiing
Tennis court
Non-smoking hotel
Picnic area
24-hour front desk
Clothes dryer
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Telephone
Wake-up service / alarm clock
Kitchenette
Dishwasher
Flatscreen TV
Bath / shower
Microwave
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English, Spanish
518Reviews37Q+A100Room tips
Traveller rating
  • 98
  • 140
  • 116
  • 65
  • 99
Time of year
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Language
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Popular mentions
Cris wrote a review Yesterday
1 contribution
I honestly think a motel 6 would be cleaner than this. Came here as a timeshare and I am repulsed. Based off of previous comments it seems that they don’t care about cleaning (ironically enough when they robo comment back they say clean rooms are their top priority). Mold, dust at least an inch thick, DEAD BUGS all over my room, dirty sheets and stained mattresses, a carpet that hasn’t been vacuumed in years, the list goes on. I’ve been here a few hours and I’m ready to leave. You feel gross even just being in this room
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Date of stay: August 2021Trip type: Travelled with family
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Michael B wrote a review 3 Aug
3 contributions
Unacceptable. Nothing is updated and the unit is heavily used. The carpet is heavily stained throughout. Grime on baseboards in the kitchen, disgusting. Ceiling fan, at least 5 mm of dust. Happy we looked before turning on. Vents horribly dirty. This is where the air for the condo comes from!
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Date of stay: August 2021
Rooms
Cleanliness
Service
Room Tip: Do not come here.
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Response from Wyndham Destinations, Owner at Club Wyndham Shawnee Village
Responded yesterday
Thank you very much for bringing this to our attention, Michael. The cleanliness of our suites is a top priority but it appears that, in this case, we fell short. We’ll make sure to pass along your feedback to the proper teams. If we can provide any additional assistance, please contact us at 855-670-0758 and we’ll be happy to help.
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bogman wrote a review 1 Aug
new york36 contributions113 helpful votes
Stayed here a number of times. So long as neighbors respect quiet time, advantages outweigh cons. There's a lot of bang for the buck. Like the screened porch and parking right in front. The staff are nice, so be nice back. Big place and if the rooms not ready take a ride. I took a 2" memory foam top with me, knowing hotels and resorts are not replacing mattresses with inner spring type these days. Also brought folding rockers due to low density foam furniture in units. Thats everywhere. IMPORTANT: If booking through RCI less than 2 weeks prior to arrival, send a text with your name and check in date so they can get hold of your confirmation. Number easily found on web page. Also, I was able to check in at 2:00. Between 3:00 and 6:00 is going to be a busy time anywhere.
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Date of stay: July 2021
Value
Service
Sleep Quality
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laoreyes wrote a review Jun 2021
Cranberry Township, Pennsylvania147 contributions42 helpful votes
Good: Kitchen is decent size. Room had a washer and dryer. Okay overall layout which permits some kind of privacy. Lot of green areas nearby. Bad: Check in process very slow. Supposed to be at 4:00 and ended up getting the room after 6:00. Alec from Front desk forced us to go to a sales presentation claiming it is not. But is a sales presentation nonetheless. Carpet need heavy shampooing. White socks turned black after minutes. Living room furniture are outdated and uncomfortable. Master bathroom is petite size and terribly designed (they should put the toilet where the shower is and make a bigger shower). Noisy air conditioner. Poor resort activities (seen a lot better in other resorts we have been to). Room exterior was needing a power wash. It was done during out last day with bleach and the odor was so strong we had to leave the room and report it to the Service Manager. Location location location... even at the price we got it is not worth it. Employees do not greet guests or anything (even if they don't mean it), very impersonal. There was no grill nearby for barbeque.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: Request a switch if you get Room 167 at River Village II
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Response from Wyndham Destinations, Owner at Club Wyndham Shawnee Village
Responded 22 Jun 2021
We appreciate you taking the time to provide your feedback. We’re sad to hear that the suite did not meet your expectations. We want to ensure that all of our guests feel comfortable during their stay, so we will make sure to pass along your feedback to the appropriate team and resort management. Thank you.
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G L wrote a review Apr 2021
1 contribution1 helpful vote
I stayed from April 12th 2021 to the Friday. I had two units ( homes) this was my third time. The first time was blood on my sheets, the second time no heat, no hot water.... both time’s using time share. The third time I said let’s see, because they do have a pool for the kids. The first night all the power went out! My kids were scared so I only used one unit that night Ridgetop 117 and 119. I kept texting and were filled with inconsistent replies. Also spoke to people that night in the area, they said the place just went down hill, they witnessed fights an etc... The power finally came back the next day. That day on the 13th I spoke to Greg a manger, he assured me that I would receive a compensation refund for the two units for the first night. I have never received it! Everytime I text( you can text them) he’s busy or he never returns my calls. This was the last time, people pay too much money for inconvenience an inconsistent stays. I will get my compensation I was assured.
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote1 Repost
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Response from Wyndham Destinations, Owner at Club Wyndham Shawnee Village
Responded 29 Apr 2021
Hi C190HNkk, we strive to create the best possible experience for our guests, but it sounds like this time we fell short. we want to assure you that the safety and security of our guests is our number one priority, and we take this extremely seriously. We’re sorry to read that your suite wasn’t up to par, and would like to discuss this further. Can you please call us at 855-670-0758? Thank you.
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PRICE RANGE
US$112 - US$370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shawnee village hotel east stroudsburg
FORMERLY KNOWN AS
Fairfield Poconos at Shawnee Village
LOCATION
United StatesPennsylvaniaPocono Mountains RegionEast Stroudsburg
NUMBER OF ROOMS
14
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Frequently Asked Questions about Club Wyndham Shawnee Village
Which popular attractions are close to Club Wyndham Shawnee Village?
Nearby attractions include Lakota Wolf Preserve (5.9 km), Delaware Water Gap National Recreation Area (2.4 km), and Country Kettle (3.4 km).
What are some of the property amenities at Club Wyndham Shawnee Village?
Some of the more popular amenities offered include an indoor pool, a fitness centre, and free parking.
Which room amenities are available at Club Wyndham Shawnee Village?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
Is parking available at Club Wyndham Shawnee Village?
Yes, free parking is available to guests.
What are some restaurants close to Club Wyndham Shawnee Village?
Conveniently located restaurants include Sweet Creams Cafe, Thai Orchid, and Saen Thai Cuisine Limited.
Are there opportunities to exercise at Club Wyndham Shawnee Village?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Club Wyndham Shawnee Village?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Club Wyndham Shawnee Village?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Club Wyndham Shawnee Village?
Many travellers enjoy visiting The Historic Castle Inn (3.1 km).
Is Club Wyndham Shawnee Village accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.