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Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel

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1265 Commerce Blvd, Dickson City, PA 18508
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (19)
Room & Suite (31)
Dining (8)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 hotels in Dickson City
Location
Cleanliness
Service
Value
Winner of the 2016 IHG Torchbearer Award. Stay Smart® when you visit the Holiday Inn Express® and Suites in Dickson City, PA. Consistently ranked in the top 2% of hotels in the brand in North America and winner of the prestigious Torchbearer Award, given to Elite hotels who provide exceptional quality and service. Our award winning hotel has a sleek and modern design with many amenities. We are conveniently located in the heart of the restaurant and shopping district with over 50+ restaurants and shopping stores within ½ mile. Enjoy our many amenities including our Free Deluxe Hot Breakfast Buffet, Large Indoor Pool and Spa, 24Hour Fitness and Business Center, Free High Speed Internet, Gated Patio with Fire Pits and Gas/Charcoal Grill for guest use, and Airport Shuttle. Our hotel is close to all the major attractions such as Elk & Montage Mountains, Steamtown National Historic Site, Lackawanna Coal Mine Tour, The Pavilion at Montage, Mohegan Sun Arena, & Mohegan Sun Casino Our Dickson City hotel is located just 2 miles north of Downtown Scranton and close to all of the major Universities and Hospitals such as University of Scranton, Marywood University, Geisinger CMC, and Regional Hospital of Scranton. Business travelers love our location for easy on and off the highway without dealing with the congestion of the city. We welcome numerous business clients both large and small from Bank of America, TMG Health, Wegmans, Walmart, Gentex, Kiewit, and Invenergy. Having a reception at a venue near Dickson City or Scranton? Our hotel offers superb room accommodations and offers shuttle service to local venues such as Fiorelli’s, Gennetti Manor, Montdale and Scranton Country Clubs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Airport transportation
Shuttle bus service
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English, Spanish, Italian
272Reviews6Q+A57Room tips
Traveller rating
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Popular mentions
lorenbc wrote a review Nov 2021
West Yarmouth, Massachusetts94 contributions40 helpful votes
Hotel location is very good;lots of restaurants and shopping very close. Room was typical HIE, Wifi was terrible; signal so weak we couldn't connect on our phones or computers; wifi is very important to us. Hotel staff was totally unhelpful. Lots of other choices in the area, so we'll be trying somewhere else next time.
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Date of stay: November 2021
Rooms
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Response from IHG Service, Owner at Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel
Responded 27 Nov 2021
Hello lorenbc, Thank you for your stay and for taking the time to leave us feedback. We're determined to make all aspects of your stay pleasant, and I am sorry to learn about the Wi-Fi connectivity issues encountered during your visit. I have alerted the hotel management regarding your comments, and I am positive that the measures that will be taken will avoid similar issues from reoccurring in the future. I hope you choose us again! Best regards, Clayton G. Case Manager IHGService
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Auntie1949 wrote a review Aug 2021
Florida204 contributions90 helpful votes
It can be a challenge to find a good hotel on traveling through Pennsylvania by car. This is, by far, the nicest hotel in the Scranton area. Spotlessly clean everywhere, beautifully maintained, very comfortable bed and pillows, abundant hot water, great shower, delicious hot breakfast, and best of all, excellent front desk staff and customer service!
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Date of stay: August 2021Trip type: Travelled solo
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TheRealClarkGriswald wrote a review Jul 2021
Ohio14 contributions6 helpful votes
It was just a Saturday night in July, not a holiday, just a regular weekend. The fee for one night at this HIE was well over $200! It's in Scranton, PA. Not Manhatten or Chicago, rather the mountains of Central Pennsylvania. I'm not sure why, it's no different than the HIE places I've stayed in many times prior to the pandemic. For some reason, the price has nearly doubled. Are the beds twice as comfortable? Are the cinnamon rolls twice as delicious? How about the towels, are they twice as fluffy? Sorry, the simple answer is no. Nothing has changed except for the jacked-up price.
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Date of stay: July 2021
Value
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Room Tip: Ask for a room that is not near the elevator.
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Lou W wrote a review Mar 2020
2 contributions
I left my shaving kit with my medicine inside. I called the very next day which was a Thursday. I ask nicely if they could mail out as soon as possible because it had my medicine in it. They said they would see what they could do but I would have to give them my credit card information. So I did. I called that Monday to see if they mailed it out . The lady Aylissa (I Believe) said it may be getting shipped that morning and was very defensive when I questioned what took so long to get it in the mail to me. They overnighted through UPS and charged my credit card 81.00 dollars. There was multiple other ways they could have mailed it and cost less than 15 dollars. Since they procrastinated and finally decided to mail it they did it overnight next morning . Unbelievable!!!!!! I am a Spore Elite customer and now I am going to switch because of them. Have been a loyal customer for a long time to IHG properties. Time to shop the competition.
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Date of stay: March 2020Trip type: Travelled on business
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Response from IHGService, General Manager at Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel
Responded 30 Mar 2020
Hello louw883, It's great to hear from one of our IHG Reward Club Spire Elite members and thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience. I regret to hear your frustration with the service that was provided in helping you resolve your concern. We appreciate that you brought this to our attention. We take feedback seriously and will directly speak to the General Manager regarding this. It is our commitment to provide transparent, efficient and friction less experiences for guests and making the necessary changes would help us provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. In addition to this, we have sent you a Private Message for further details. I hope to hear from you soon. Hector P Case Manager IHGService
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Deborah D wrote a review Mar 2020
17 contributions1 helpful vote
We always have a great time at the Holiday Inn Express & Suites. The accommodations are great, continental breakfast is wonderful and the service and staff are always very friendly. We have fun relaxing on the patio in the evenings too.
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Date of stay: May 2019
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PRICE RANGE
US$113 - US$206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites dickson city-scranton hotel dickson city, holiday inn express and suites dickson city-scranton
LOCATION
United StatesPennsylvaniaDickson City
NUMBER OF ROOMS
102
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Frequently Asked Questions about Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel?
Nearby attractions include Regal Cinemas (0.2 km), Parker Hill Church (0.9 km), and Clam Digger's Nite Club (1.0 km).
What are some of the property amenities at Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel?
Conveniently located restaurants include Texas Roadhouse, Colarusso's Coal Fired Pizza, and Royal Buffet.
Are there opportunities to exercise at Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel have airport transportation?
Yes, Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Dickson City.
Are any cleaning services offered at Holiday Inn Express & Suites Dickson City - Scranton, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.