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Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel

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1441 NE 2nd Avenue, Portland, OR 97232
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Traveller (177)
Room & Suite (244)
Dining (36)

About

#54 of 160 hotels in Portland
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Imagine a luxury hotel that embodies the spirit of the Pacific Northwest's most progressive city. At the Crowne Plaza Portland Downtown, we're redefining the upscale hospitality experience with an unwavering commitment to sustainability, a unique range of amenities, and an innovative approach to delivering the highest standards of comfort. Located just off I-5, steps from the Oregon Convention Center and the Moda Center, within a world-class network of rapid transit, the Crowne Plaza Portland Downtown hotel is your home base for exploring the city. With a convenient location near Portland International Airport (PDX), we are the only downtown Portland hotel that offers airport and local area shuttle service within 3 miles of the Hotel (based on availability), and we do it free of charge! We also have a fleet of guest bicycles, so you won't have any trouble getting around.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Kids stay free
Free public parking nearby
Paid private parking on-site
Street parking
Wifi
Hot bath
Indoor pool
Heated pool
Saltwater pool
Restaurant
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Vending machine
Free airport transportation
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Microwave
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Spanish
819Reviews11Q+A100Room tips
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CNDTravel wrote a review May 2022
Canada1515 contributions337 helpful votes
Great stay from check in to check out. Located 2 min from the Moda Center it is a perfect hotel if you are going to a event at the arena. The room was good size, very clean, great bed and a good size desk. Hotel wireless worked very well. A good stay.
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Date of stay: April 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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TravelGodsworld wrote a review Apr 2022
Morganton, North Carolina23 contributions1 helpful vote
Very nice hotel, however I was not too happy that the housekeeping staff entered my room after they asked me in the hallway if I was checking out and I told them no, we were staying another night as planned, they still went into our room despite the Do not disturb sign, and reported our stuff was still in the room, we didn't check out. i got a call from the front desk... they sorted it out by the time we returned from our day trip. I would have given this hotel a 5 star rating but this is just not cool. The desk clerk was more than helpful with our daytime excursion.
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Date of stay: April 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel
Responded 28 May 2022
Hi TravelGodsworld, Thank you for choosing Crowne Plaza and for taking the time to leave us feedback. We are known for excellent service and comfort for every guest. I'm sorry to hear that you had problems with your stay. I've shared your suggestion to our hotel management about your feedback with the housekeeping team. On a positive note, we appreciate your compliments on our front desk. I hope you stay with us again! Carl J Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
clowndog wrote a review Mar 2022
UK190 contributions149 helpful votes
We stayed here for just one night. The staff were excellent and the hotel is extremely clean. There is good bar in the lobby with draft beer. Breakfast was the best we have had on our trip. The hotel has good facilities.
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Date of stay: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Paul P wrote a review Feb 2022
Charlotte, North Carolina29 contributions43 helpful votes
I had stayed at this hotel several years ago and thought it felt a little tired and drab, and it is not helped by the fact that the surrounding area is not particularly attractive. But, since it is an easy walk to the Oregon Convention Center, I thought I would try it again. This visit was great. The hotel was clean, service was excellent, front desk staff were accommodating and friendly, and the bar and restaurant were both a joy to visit. On departure day, my flight plans changed abruptly due to a cancellation, then a few hours later changed again. Tatiana, at the front desk, handled the reservation changes efficiently and graciously. The restaurant is exceptional, particularly for the price range. I ate several breakfasts and a dinner there. The food was properly prepared, nicely plated and again, the service was excellent.
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Date of stay: February 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zygmunt Lopuszynski, Owner at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel
Responded 7 Feb 2022
Dear Paul, Thank you for staying and taking the time to comment. I am thrilled that you mentioned how nice the remodel turned out. I will also make sure I compliment Tatiana for the service she provided. Thanks, Ziggy L.-General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sara Y wrote a review Sep 2021
Vancouver, Washington4 contributions1 helpful vote
On September 6th, I booked a night at Crown Plaza Hotel, 1441 NE 2n Avenue for Sunday 21st via Booking.com. Unfortunately, upon checking into the room, my husband and I were so disappointed to see how filthy the room was. Dirty stains on the bed, black stains on the curtain and a heavy long strains of human hair all over the shower. This was so irritating, and disgusting! We requested immediate check out from one of the hotel’ Supervisors. In his efforts to make amends, he offered us 2 passes to the bar and we declined because staying for the night in the hotel could make us sick. We instead booked another hotel for the night.
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Date of stay: September 2021
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Zygmunt Lopuszynski, Owner at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel
Responded 27 Sep 2021
Dear SaraY518, It is disappointing to know we did not meet your expectations in regard to cleanliness, we usually receive high cleanliness scores. I will be reviewing your comments with the housekeeping manager to see where we could be doing better and to ensure our cleanliness standards are being followed. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Be Kind T wrote a review Sep 2021
New Orleans, Louisiana66 contributions71 helpful votes
We found most of the front desk workers very helpful and pleasant. Some days, the shuttle was able to take and pick us up from several places around town. When we needed the shuttle for our flight to the airport, it could not be scheduled at a reasonable time [due to staffing shortage] and we had to lug our luggage onto public transportation. But it wasn't too bad: the bus stop is literally at the corner; the trolley was 2-3 blocks away; the red line was about 10 minutes away. Overall it was a nice stay, and we would recommend the hotel.
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Date of stay: September 2021
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Zygmunt Lopuszynski, Owner at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel
Responded 27 Sep 2021
Thank you for staying with us and for your insightful review. We are very happy that you enjoyed the hotel its great location, proximity to public transportation and friendly staff. My team I hope you tell many friends and return often. Thanks!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vacabound14 wrote a review Jul 2021
Marysville, Washington3 contributions5 helpful votes
Hotel charges $20 for parking and you have to park in the back of a unsecure lot. and can only access the hotel from the front of building. As a single woman I did not feel safe walking at night from my car to the hotel entrance. Also there was no shower curtain in our room. Did not receive until I called a 2nd time about it.
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Date of stay: July 2021
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Zygmunt Lopuszynski, Owner at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel
Responded 27 Jul 2021
Dear vacabound14, Thank you for staying and taking the time to write a review. I want to apologize that the lot was a little full when you returned late at night. Our parking is in high demand over the weekends. I would also like to let future guests know that we charge considerably less than our competition and that our parking lot is very well lit. Thanks for staying. I wish that all things considered you will give us another chance. Sincerely, Ziggy L.-General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juan C wrote a review Jul 2021
Las Vegas, Nevada388 contributions100 helpful votes
+1
The Crowne Plaza Portland-Downtown Convention Center Hotel is located practically on the border between downtown Portland and the Lloyd District. It has a very good location: a very safe area with restaurants, supermarkets, and shopping nearby. A light rail stop is within walking distance, from which you can go to and from the airport and downtown; there’s also a downtown trolley. The rooms are comfortable, and although the bathrooms are a bit small, the room has everything you need for a pleasant stay (coffee maker, microwave, mini fridge, a safe). I was in an executive room on the tenth floor, and although they say the hotel was recently fully refurbished, a section of the ceiling in the room was almost about to fall apart. (See attached picture). I must admit there was a nice view of the river and the downtown buildings from our room. At this moment, there is no daily maid service, although you have the option of requesting it when you need it. The reception staff is friendly and helpful: always and when you need something they are very kindly willing to offer it to you. The hotel has a decent indoor pool and jacuzzi; there is an open-air section next to the pool where there are some sun chairs. There are plenty of pool towels available. Also, the hotel has a restaurant and bar that are not bad. Like the reception staff, the restaurant and bar staff are also pleasant and helpful. Parking fee is $20 dollars, and they have plenty of parking spaces to the side and to the rear of the hotel. In general, one feels always welcome by the hotel staff. The only inconvenience we had was related to the shuttle service from the airport. It is something that the hotel does not inform the guests. When picking up our luggage at the airport we called the hotel for the shuttle service as we had been told in a previous call to the hotel. To our surprise John, at the reception, told us that there were no drivers available for the shuttle service, that we had to call within an hour to see if a driver would show up. When I complained, he told us that we practically had no right to do so since the service was complementary. Later we were able to verify that what really happens is that they only go to the airport when they must pick up an airline crew who stay at the hotel, otherwise the mentioned shuttle service does not exist. Disoriented at the airport, we learned that from there a light rail service can take us very close to the hotel. We took it without any problem, we were very satisfied, and we recommend it. On our return to the airport, we had no problems with the shuttle service to the airport. We requested it the day before our departure. Overall, our stay at the Crowne Plaza Portland-Downtown Convention Center Hotel was pleasant and we recommend this hotel for those visiting the city of Portland. Of course, there are small things that must be fixed.
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Date of stay: July 2021
Location
Cleanliness
Service
Room Tip: Higher floor rooms have better views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Zygmunt Lopuszynski, Owner at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel
Responded 27 Jul 2021
Dear Juan C., Thanks for staying and taking the time to write a comprehensive review. I will take your comment constructively. Ziggy L-Gneral Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Justin W wrote a review Jul 2021
Rustington, United Kingdom311 contributions201 helpful votes
Painless check in and upgraded to an executive room - not sure what the difference was as I had to ask for amenities? Parking is $20 which is acceptable if you were in a location that was city centre or lacked options - not so here. Bar closes at 9.30pm which for a downtown hotel is super early. Room was clean, albeit the bed wonky and mattress misaligned. Room preferences were not catered for (away from elevator, no extra pillows). Breakfast was ok, weird corn beef hash concoction. Two things that did unimpressed me - housekeeping strolling in at 8am whilst Butt naked in the bathroom (8am Ffs and day I was checking out, out of 200+ nights a year in hotels away this was a first!). Second was the rudeness of the front desk on checkout (Steven), I owe no apology for asking for a printout out of my bill, but it seemed such an inconvenience and to verse I don’t need to check it and slam it down further down the desk left me leaving here with a poor perception. That alone has lost my custom back here in Portland (as an IHG Spire Elite Royal Ambassador) I’ll use my other loyalty hotel.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Zygmunt Lopuszynski, Owner at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel
Responded 27 Jul 2021
Dear jaydogzj, Thank you for staying and taking the time to comment. I would like to apologize that we did not meet your expectations. I will of course look into your concerns. I would also like to let future guests know that our parking is far less than our competitors. Thanks for staying. Ziggy L.-General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Trav_LN_now wrote a review May 2021
Crystal Lake, Illinois545 contributions267 helpful votes
We really enjoyed our stay at the Crown Plaza. The room was very nice. We went down to the bar, and ordered a couple of drinks and dessert. The flourless cake and cheesecake with marionberry topping were super! My only beef with this hotel is that they charge $20 for parking in a small parking lot adjacent to the hotel. I would have given them a better rating, had it not been for the parking charge.
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Date of stay: May 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel
Responded 14 Jun 2021
Hi Trav_LN_now, Thank you for taking the time to let us know about how your stay was at our hotel. I am happy to read you enjoyed your dining experience with us. We deliver guest satisfaction by serving our travelers' needs. I am sorry for the issues with the parking fee. We make sure to inform our guests about the parking payment on our website to ensure that guests are guaranteed a parking spot so they can make the most of the parking facility's capacity. I have shared your valuable comments with the hotel management as a reference to enhance the experience we offer. I trust the initiatives taken will help maximize your next stopover. I appreciate your feedback and your visit. We hope you will allow us to restore your confidence in us very soon. Warmest regards, Zel N. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$129 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza portland-downtown hotel portland, holiday inn portland, portland crowne plaza
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
241
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CROWNE PLAZA PORTLAND-DOWNTOWN CONV CTR, AN IHG HOTEL - Updated 2022 Prices & Reviews (OR)

Frequently Asked Questions about Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel
Which popular attractions are close to Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel?
Nearby attractions include Moda Center (0.3 km), Rose Quarter (0.4 km), and Irvington/Broadway District (0.3 km).
What are some of the property amenities at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel?
Yes, free public parking nearby, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel?
Conveniently located restaurants include Creo Chocolate, Burgerville, and Pine State Biscuits.
Are there opportunities to exercise at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel have an airport shuttle?
Yes, Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel have airport transportation?
Yes, Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Portland-Downtown Conv Ctr, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.