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McMenamins Crystal Hotel

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303 SW 12th Ave, Portland, OR 97205-2302
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Traveller (200)
Room & Suite (185)
Dining (23)

About

#43 of 164 hotels in Portland
Location
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Value
Located just across the street from the legendary Crystal Ballroom, the Crystal Hotel has 51 comfortable guestrooms, each inspired by a song or performance from the Crystal Ballroom's past 100 years. Colorfully painted panels and headboards anchor the rooms, while deeply-hued walls, black velvet drapery and animal print upholstery lend a rock ‘n’ roll vibe. Large windows afford views of the city from all angles. Room rates include admission to the soaking pool and the opportunity to purchase tickets to the Crystal Ballroom show. With the inclusion of the Zeus Café and free live music at Al’s Den, this downtown hotel combines dining, relaxation and rock and roll history in the heart of the city.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Indoor pool
Bar / lounge
Bicycle rental
Billiards
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Parking
Wifi
Pool / beach towels
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Evening entertainment
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
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Room features
Bathrobes
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Complimentary toiletries
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Historic Hotel
Languages Spoken
English, Spanish
338Reviews9Q+A100Room tips
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bizbreak wrote a review Aug 2021
Eugene, Oregon16 contributions6 helpful votes
Location is great, staff is friendly and tries hard. This is what I can say that’s good. Rooms are like a cross between your Grandma’s house and a bordello. Hipster “quirkiness” = Dark, old, musty. Do NOT expect to read anything in your room or watch TV ‘cuz there ain’t one. Bed was hard as a rock (tiny pillows, too), no counter space in bathroom (and that’s if you have your own; be aware that most are shared). One tiny bar of soap provided - had to move it back and forth between sink and shower - along with shampoo and conditioner. Sketchy elevator, very narrow hallways, quite a bit of noise between rooms, no dedicated parking (find your own on street or at nearby garage). All this would be fine if it was cheap…but it was not: $295 for a night of no sleep. Hotel was sold out, so clearly it has a niche, but give me light, quiet, a decent bed and two bars of soap any day. At least the location was good…
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: No available parking Bring your own soap Bring your own pillow Bring your own reading lamp Bring...
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spay_your_pet2 wrote a review Aug 2021
California27 contributions2 helpful votes
I loved staying here. Can't beat the creative decor, restaurant and location! Staff at the hotel and restaurant were friendly. The short block of SW Harvey Milk St. was closed to vehicles/expanded for outdoor dining.
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Date of stay: August 2021
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Claudia S wrote a review Feb 2020
17 contributions4 helpful votes
I love this hotel because I love quirky and fun. The rooms are swanky and artful. But don't expect a tv with a thousand channels. You are in the heart of Portland, your room sits above a music venue and is next to a concert venue....go out and PARTY! Enjoy crazy Portland! In the morning if you have a mild hang over, pour some coffee and go to the soaking pool in the basement...you will be glad you did.
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Date of stay: February 2020
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2 Helpful votes
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Response from Jack G, General Manager at McMenamins Crystal Hotel
Responded 17 Feb 2021
Hello Claudia, Looks like you've got the right idea of what we offer here at the Crystal Hotel. We've got the suitable remedies to both cause and cure a good hangover. We're glad to hear you enjoyed the hotel and hope to see you back soon! Best, Jack, Hotel Manager
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Dave wrote a review Feb 2020
Fairfax, Virginia20 contributions22 helpful votes
We loved the funky vibe of this hotel in the center of town and within walking distance of all the places you would want to visit while in Portland. This is not a typical hotel, and that should be accepted up front. In exchange for the cookie-cutter comforts of typical hotels (on site parking for example), this quirky hotel offers an experience. We loved our corner room overlooking Jake's Famous Crawfish (not to be missed!) and the Avett Brothers decor. The in-house bars, restaurants, saltwater soaking pool, and live music made our visit to Portland so much more enjoyable. Indeed, we booked another of the McMenamins locations for our later return to Portland. Don't pass up this experience!
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Date of stay: March 2019
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2 Helpful votes
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Response from Jack G, General Manager at McMenamins Crystal Hotel
Responded 17 Feb 2021
Hey! Thanks for the rockin' review. We are indeed a far cry from a cookie cutter hotel and that's what helps make this place special. We're glad to hear you enjoyed all there is to do both in the hotel and in the neighborhood the building's been situated in for over 100 years. Thanks for being apart of the history and we hope you'll visit again soon! Best, Jack, Hotel Manager
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CZMFan wrote a review Jan 2020
San Francisco, California19 contributions32 helpful votes
We stayed at the Crystal Hotel over the Holidays. I hadn't visited Portland in years and so we decided to stay right downtown and check it out. The hotel is very well located and we were able to easily walk to a lot of great restaurants and of course, Stumptown Coffee. Having stayed at Edgefield, I really liked all the art and posters on the walls. Ringler's Annex was awesome and the cave like bar in the basement was really neat. The saltwater pool was nice although several times drunken people with street clothes were hanging out on the benches in there making lots of noise. The room we had was okay-it was noisy (even with earplugs) as well as cold and drafty. It seems like the trash dumpsters were getting emptied early every morning. Portland is notoriously miserable during the winter, so having a warmer room would have been better. The bed was not comfortable, but they aren't comfortable at Edgefield, either. We splurged on a room with a private bath. The bathroom was average but had very little counter space. I get that the way the building is constructed didn't allow for a full size elevator, but the elevator is really small. It was easier just to take the stairs unless luggage was being lugged. The staff were friendly and responsive. The hotel reminded me of one of those SF victorians-full of charm but kind of a pain to deal with. We wouldn't stay here again but would return to Ringler's annex.
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Date of stay: December 2019
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1 Helpful vote
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Response from Jack G, General Manager at McMenamins Crystal Hotel
Responded 17 Feb 2021
Hello, Thanks for taking the time to leave your feedback. Sounds like there was some areas where your experience was lacking but it always helps to hear from guests how we can improve. We hope you'll continue to enjoy the many other McMenamins locations and we appreciate you giving us a try! Best, Jack, Hotel Manager
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PRICE RANGE
US$98 - US$179 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
51
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Frequently Asked Questions about McMenamins Crystal Hotel
Which popular attractions are close to McMenamins Crystal Hotel?
Nearby attractions include Powell's City of Books (0.2 km), Portland Center Stage at The Armory (0.2 km), and Domaine Serene Wine Lounge Portland (0.3 km).
What are some of the property amenities at McMenamins Crystal Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at McMenamins Crystal Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at McMenamins Crystal Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to McMenamins Crystal Hotel?
Conveniently located restaurants include Andina Restaurant, Mucca Osteria, and Mediterranean Exploration Company.
Are there opportunities to exercise at McMenamins Crystal Hotel?
Yes, guests have access to an indoor pool during their stay.
Is McMenamins Crystal Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Portland.
Are pets allowed at McMenamins Crystal Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at McMenamins Crystal Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to McMenamins Crystal Hotel?
Many travellers enjoy visiting Portland Center Stage at The Armory (0.2 km), Old Church (0.9 km), and Japanese American Historical Plaza (1.0 km).
Is McMenamins Crystal Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.