Portland suites airport east

Portland suites airport east

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Traveller (93)
Single King Bed Suite
Room & Suite (47)
Dining (2)

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About

2.0
#148 of 153 hotels in Portland
3.0 of 5 bubbles
Location
2.9 of 5 bubbles
Cleanliness
2.5 of 5 bubbles
Service
2.9 of 5 bubbles
Value
Touch down for a comfortable and affordable stay at the Portland Suites hotel. Think of us as a contemporary home away from home made for travelers who want to enjoy great rates without having to give up all of the amenities of Portland’s top hotels.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Baggage storage
Non-smoking hotel
Self-serve laundry
Parking
Wifi
Indoor pool
Sauna
Room features
Air conditioning
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
Family

Location

1477 NE 183rd Ave, Portland, OR 97230-6773
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 41 out of 100
41
Portland Intl Airport
10.9 km
See all flights
211Reviews2Q+A38Room tips
Traveller rating
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  • 100
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Detailed Reviews
Bill W wrote a review Jun 2022
Bullhead City, Arizona8 contributions1 helpful vote
2.0 of 5 bubbles
Booked here because the hotels.com rate for a king size bed suite was on $71+tax. Of course, there’s a reason for it. It’s not in a great neighborhood, they’re doing remodeling is the lobby and the rooms are not the greatest. There are plenty of outlets and good lighting but everything is dated and worn. They make copies of drivers licenses of all adults and take a $100 security deposit because they’re all non-smoking rooms. Haven’t slept in the bed yet but I like that it’s a king, hopefully my back won’t suffer.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Portland suites airport east
Responded 22 Jun 2022
Dear Guest, thank you for giving us a strong response about your stay with us. Our main objective is to provide a clean, comfortable experience at our hotel for our guests, and we hope to succeed in doing this for you. We are sorry that you could not fancy our neighbourhood and felt our rooms and facilities outdated. As you mentioned, we are remodelling at the moment and putting our best efforts into updating our resources for the satisfaction of our customers. Collecting the security deposit and driver's license copy is part of our policy for allocating non-smoking rooms, and we assure you that they will be returned upon check-out, given that there are no due damages in the room. We guarantee that our furnishings are beddings are chosen and provided considering your comfort, and you will not be disappointed by their quality. We are sorry that we could not deliver you a completely satisfying experience on the first night of the stay. Thank you for sharing your review and voicing your concerns about our services. At our hotel, we highly value guest feedback as we understand there is always room for improvement from our end. We shall take all measures to rectify the situation and ensure that our customers thoroughly enjoy their stay, so give us one more chance to deliver you an uncompromising guest experience at our hotel! Best Regards, Customer Care Team
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Stephanie G wrote a review Aug 2020
Portland, Oregon2 contributions
1.0 of 5 bubbles
I don't even know where to begin! Please don't stay at this dump! Staff is rude, rooms are disgusting and bad neighborhood. We stayed here for a week until we could move into our home. I asked for clean towels, toilet paper, and a garbage bag got an attitude. One of the employees was sleeping behind the counter. Another employee leaves the front desk to go smoke. A woman without a mask is constantly hanging out in the lobby and has not been told by any one of the staff to put it on. But I guess this woman won't wear one if some of the employees' arent. People cleaning the rooms aren't wearing masks. Its no wonder people are getting COVID when people aren't wearing masks in the lobby or to clean the rooms for the next guest. Don't go outside after it gets dark or you could run into trouble with sketchy people walking around. This place should not be operating!! When we reserved the room we thought we would at least get some sort of continental breakfast but nope, nothing. Its understandable as to why the pool and jacuzzi were closed due to COVID but breakfast or at least coffee would be nice.
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Date of stay: August 2020
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Don't stay here, is my tip!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emm wrote a review Jun 2021
1 contribution
1.0 of 5 bubbles
The morning clerk was rude. Mind you not we paid to live here for a week! She said no one can clean our room due to covid, I asked for a vacuum and her respond was, alot of guests broke our vacuum so we can't give that out. I am paying to live here and I have to clean our room with a broom. Is it our fault that other guests broke vacuum? Bathroom was not clean so as the room itself. There was a real bad smell in the room that I have to buy air freshner from the store for the room. I will never ever live this place. Staff are always outside smoking and no one at the front desk. I did observed employees cussing a guest out one morning. Wish I can rate this place at a 0 or nagative!!
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Portland suites airport east
Responded 20 Jun 2021
Hey Eb1288, We are sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to deliver a great guest experience, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. We take guest feedback very seriously, and we will review your comment in detail and put them to good use for the betterment of the guest experience. It is disappointing if a guest leaves with less than first-rate experience - this is very unlike us. We know we can do better, and it would be an honor to have a chance to redeem ourselves with you and delight you with the top-notch stay that the vast majority of our guests usually have with us. Best Regards, Customer Care Team
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SRamirez wrote a review Aug 2022
Seattle, Washington1 contribution
5.0 of 5 bubbles
The hotel is in renovation right now so there were no amenities but that was okay since we were only staying a night after a long night at fair 3 hours from home. All the staff were friendly the hotel just needs some renovating is all. Cool vintage vending machines. guy who checked us in (On night 08/06/22) was very nice and accommodated us with a better room without us even asking! Very sweet I will definitely come back if im in the area and need a lowcost comfy bed to sleep in and chill!! They also ask for a $100 deposit in case you smoke in a room or break anything which can be cash or credit which is a plus theres an atm right next to the hotel and you dont need to wait for a refund issue in a week or so. In the morning they just quickly ask one of the cleaning persons to peek in the room real quick, definitely a guaranteed hundred back so no worries. Free parking also! Just an awesome old school hotel
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Portland suites airport east
Responded 9 Aug 2022
Dear Guest, thank you so much for taking the time to write such a detailed account of your stay with us at Portland Suites Airport East. We are genuinely grateful for giving us a high rating and highlighting matters of appreciation as well as areas we need to work on. Our team is delighted that our room's conditions, friendly staff services, comfy facilities, modest rates, and even our vintage vending machines were suited to your satisfaction. We understand that renovation is necessary at our place and are currently doing so to enhance our guest experience. We are sorry about our temporary closing down of a few amenities, but we are glad that this did not bother you. Our hotel's deposit collection and return are kept simple and quick in order to make it easier for our guests. We are content that it was fortunate for you on your visit, along with our complimentary parking situation. We are excited to serve you again. Please let us know in advance if you are revisiting Portland so we can arrange the most suitable guest experience! Best Regards, Customer Care Team
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Carmen B wrote a review Jan 2020
6 contributions
+1
1.0 of 5 bubbles
BE AFRAID! Mold in bathroom, they refused to clean the pool and hot tub. The hot tub jets wouldn't work, light yellow color at 4pm, by 8pm the hot tub was dark yellow and smelled of urine, I asked front desk to clean and he said not till morning. The cable TV has been "broken" for months per the many low income families who call this place home. Very limited breakfast, kids running the halls thru the night. Run while you still can, I'm contacting board of health bc pool had a sheen of oil that just got worse and worse. Super disappointing stay for my 10 year old, she couldn't sleep for fear of bugs.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer wrote a review Mar 2021
1 contribution
1.0 of 5 bubbles
We take my grandsons to shiners in Portland and decided to stay the night....we unfortunately chose this dump. I got up to use the bathroom and flipped on the light and 3 roaches took off running on. It was by far a unpleasant experience and on top of it they kept our 100 deposit stating we smoked in the room but none of us smoke. They were very rude and I have never had a experience as terrible as this.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Portland suites airport east
Responded 30 Mar 2021
Hey Jen, We are sorry to hear that you were so disappointed with your stay at our hotel. Our aim is to deliver a great guest experience, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. We take guest feedback very seriously, and we will review all your comments in detail and put them to good use for the betterment of the guest experience. It is disappointing if a guest leaves with less than first-rate experience - this is very unlike us. We know we can do better, and it would be an honor to have a chance to redeem ourselves with you and delight you with the top-notch stay that the vast majority of our guests usually have with us. Best Regards, Customer Care Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gray F wrote a review Jul 2022
1 contribution
1.0 of 5 bubbles
This hotel is under significant construction, and they do not disclose that on their website. We could tell the lobby was under construction, but we had no idea that there would be Construction at 7 a.m. on the first and third floor. We had hammers and nail guns pounding into our ceiling at 7. Literally in the room above us!
The rooms are nowhere near what is pictured. We had a room with slashes in the drapes, holes in the floor, a torn sham and exposed drywall in the bathroom. There was also something left in the bathroom so I'm not sure the bathroom was cleaned??
There was no manager on site to take a complaint and the clerk just kept telling us she couldn't do anything about it. The poor thing needs a new job!!
There was also no breakfast served. That option was listed in the description but was not in the amenities section so probably our fault for overlooking that.
The Manager, Julie, did not respond to my emails and actually hung up on me when I called to ask for a partial refund of the room.
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Date of stay: July 2022
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Don't Stay Here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Portland suites airport east
Responded 26 Jul 2022
Dear Guest, Thank you for your valuable feedback. We sincerely regret your experience and request you to kindly allow us to make amends & re-establish our credibility with you. We are working on improving upon various aspects to enhance the overall experience of all our guests. We apologize for the dirty bathroom. Please rest assured this is not the standard experience our guests have. Our housekeeping staff cleans our guest room and hotel property on a regular basis. However, we would look into this and make sure this doesn’t happen with any of our other guests. We value your feedback. Thank you for staying with us. Best Regards, Customer Care Team
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Jaekae wrote a review Aug 2022
1 contribution
1.0 of 5 bubbles
Did not show that you had to pay 100 to hold the room and the amount of how much the room was on their website when booking the room. Didn’t find out till we got here so our payment was double the price. My boyfriend went down to see if we cancel the room and the front desk worker said he wasn’t able to do it cause his manager was not there. Didn’t seem like he wanted to try to help us out at all. All the amenities were closed but on the website it shows they are open ! Absolutely will not be coming back here !!
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Portland suites airport east
Responded 9 Aug 2022
Dear Guest, we are saddened and shocked to hear that you did not have a good time at our hotel. It is hugely disappointing that your time at Portland Suites Airport East was let down as our rooms and rates did not meet your expectations. Our team has been notified of how amenities were wrongfully shown as available, and they have been reprimanded for their lack of awareness before allocating the room to our guests. We shall soon be upgrading the quality of our rooms with excellent housekeeping and regular maintenance services to ensure that such incidents do not occur again. We are sorry that you did not receive a proper update about our cancellation policy, but we would like to make it up to you. We assure you that we will tick all boxes to do right by you, and we hope to have you join us back on your next holiday to Portland to make up for the impeccable service we failed to provide this time. Best Regards, Customer Care Team
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Amanda A wrote a review Jan 2020
3 contributions1 helpful vote
1.0 of 5 bubbles
#1 the key to our room wouldn’t work and they told us they’d come fix it but haven’t. so we have never gotten a key. We have to ask the front desk guy to let us in every time because the manager key works.
#2 the bed and pillows are terrible. Like seriously hard as rocks.
#3 the tv was all messed up and took 20 minutes to figure out the channels.
#4 the continental breakfast leaves a lot to be desired and you aren’t allowed to take food to your room.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve J wrote a review Aug 2021
Nephi, Utah239 contributions55 helpful votes
3.0 of 5 bubbles
Second stay. Stayed 2 nights. Bed good. Very clean. Loved the roses planted outside. Pulling a trailer and there was parking for it. Much deferred maintenance. Room had missing clothes hanging rod, shower curtain partly torn, no facial tissues. Asked about them after check-in and was told they were out. They were still out the second day despite a large grocery store nearby. No maid service next morning. Told they were short staffed. Pool undergoing repair. No breakfast at all. Told county had not given OK to open it despite nearby motels having full breakfasts. Paid too much for what we got.
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Date of stay: July 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestXperience Team, Other at Portland suites airport east
Responded 4 Aug 2021
Hey Steve, Thank you for your review of the recent stay with us. We are sensing some mixed sentiments in your review which is a perfect measure of the kind of hospitality that we're providing and the necessary improvements which still need to be introduced from our side. There's nothing called a perfect hotel experience if the guests do not take to this platform to voice their opinion with extreme honesty. We thank you for sharing your concerns with us along with the positives. We assure you that we'll look into the areas and take the necessary corrective action by assigning the respective teams to their respective tasks. We look forward to welcoming you again and assure you the best of our services in the future! Best Regards, Customer Care Team
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JulieMac M asked a question Apr 2018
Knoxville, Tennessee154 contributions20 helpful votes
Is there a pet fee?
Answer from Devon K
Salem
I apologize for the inconvenience but we do not accept pets at this time.
Answer from Melinda P
2 contributions5 helpful votes
They would never release that information. I kept complaining to corporate but because they are a franchise they pretty much have their own rules. I would love the information so I can let them know what kind of issues are going on. Good luck!!
Gray F wrote a tip Jul 2022
1 contribution
1.0 of 5 bubbles
"Don't Stay Here"
Read full review
happymike1947 wrote a tip Jul 2021
Gig Harbor, Washington19 contributions14 helpful votes
1.0 of 5 bubbles
"Go somewhere else."
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Stephanie G wrote a tip Aug 2020
Portland, Oregon2 contributions
1.0 of 5 bubbles
"Don't stay here, is my tip!"
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Lisa S wrote a tip Dec 2019
1 contribution
1.0 of 5 bubbles
"Just actually book elsewhere"
Read full review
SBA808 wrote a tip Sept 2019
Portland, Oregon7 contributions
1.0 of 5 bubbles
"Run Away. Do Not Stay Here."
Read full review
Not the right property for you?
There are more places to choose from in the Portland area.
FORMERLY KNOWN AS
GuestHouse Inn & Suites Portland / Gresham
LOCATION
United StatesOregonPortland
NUMBER OF ROOMS
83
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PORTLAND SUITES AIRPORT EAST

Frequently Asked Questions about Portland suites airport east
Which popular attractions are close to Portland suites airport east?
Nearby attractions include Benson Bridge (1.0 km), The Candy Basket (0.4 km), and Nadaka Nature Park (0.9 km).
What are some of the property amenities at Portland suites airport east?
Some of the more popular amenities offered include an indoor pool, free wifi, and a fitness centre.
Which room amenities are available at Portland suites airport east?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Portland suites airport east?
Guests can enjoy breakfast during their stay.
Is parking available at Portland suites airport east?
Yes, free parking is available to guests.
What are some restaurants close to Portland suites airport east?
Conveniently located restaurants include Meeka Japanese Restaurant, Elmer's Restaurant - San Rafael, and Shari's Cafe and Pies.
Are there opportunities to exercise at Portland suites airport east?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are there any historical sites close to Portland suites airport east?
Many travellers enjoy visiting Benson Bridge (1.0 km).
Is Portland suites airport east accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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