Courtyard Portland City Center
550 Sw Oak Street, Portland, OR 97204
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Avg. HK$1,142 /night, 10/12 - 10/13
HK$1,181
per night
HK$952
per night
HK$723
per night
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4.5
#36 of 154 hotels in PortlandLocation
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Whether you're traveling for business or pleasure, our downtown Portland, Oregon hotel provides visitors convenient access to all the attractions of the Rose City. Just steps from our front door are some of Portland's most popular restaurants and attractions such as the Pearl District, Pioneer Square and the waterfront. With a MAX Light Rail station just across the street, guest can enjoy easy access to Portland's hottest attractions including the Moda Center, Oregon Convention Center and Portland International Airport. No matter what time of year you choose to visit Portland, there’s always something new to see, do, taste and experience in The Rose City.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Dry cleaning
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
Refrigerator
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English, Spanish
Location
550 Sw Oak Street, Portland, OR 97204
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
269 Restaurants
within 0.5 kilometers
1,219Reviews15Q+A100Room tips
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Detailed Reviews
We recently enjoyed a nice two night stay at the Courtyard Portland City Centre, and everything went smoothly as expected.
The valets are courteous and prompt in servicing arriving and departing customers etc. Front desk staff are very competent at their jobs, and the hotel was quite busy with various families and some tourist groups.
This is not a 5 star full service hotel, but it's a very solid mid range 4 star hotel that is located right in the heart of downtown Portland, as well as on the edge of the old town area, for quick and easy access to some of our favourite restaurant establishments there, including the food trucks just around the corner, and of course voodoo donuts. The location is also perfect walking distance to the central district where all the mainstream shopping is as well.
We got upgraded to a larger room with a city view. Room is solid, and pretty quiet. Didn't hear a peep from outside, along the hallways or from neighboring rooms etc. Room is well equipped, clean, nice and updated for the most part with comfortable beds. We enjoyed a solid nights sleep for both of our nights stay.
If you're looking for a comfortable stay in a very well located hotel and at a relatively affordable price point, then this hotel should be at or near the top of your list
The valets are courteous and prompt in servicing arriving and departing customers etc. Front desk staff are very competent at their jobs, and the hotel was quite busy with various families and some tourist groups.
This is not a 5 star full service hotel, but it's a very solid mid range 4 star hotel that is located right in the heart of downtown Portland, as well as on the edge of the old town area, for quick and easy access to some of our favourite restaurant establishments there, including the food trucks just around the corner, and of course voodoo donuts. The location is also perfect walking distance to the central district where all the mainstream shopping is as well.
We got upgraded to a larger room with a city view. Room is solid, and pretty quiet. Didn't hear a peep from outside, along the hallways or from neighboring rooms etc. Room is well equipped, clean, nice and updated for the most part with comfortable beds. We enjoyed a solid nights sleep for both of our nights stay.
If you're looking for a comfortable stay in a very well located hotel and at a relatively affordable price point, then this hotel should be at or near the top of your list
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dave M, General Manager at Courtyard Portland City Center
Responded 28 Feb 2020
sunseekerme2016, Thank you so much for sharing your positive review and providing so much detailed comments about your stay with us. We look forward to welcoming you back to downtown Portland again soon. Thanks again, Dave Murray General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel in a central location, you need a key card to get in through the main doors (day and night) for security purposes, so that tells you a bit about the area. The in out privilege's of the $45/day valet parking was convenient, however if you don't need it, there is a lot half a block down that is only $15/day (compared to the $30 one they tell you that is across the street). The Front Desk Manager was very helpful and accommodating. The room was huge and beds were comfortable, however there was no fan in the bathroom and the shower curtain was dollar store quality and ripped immediately when pulling it back. Otherwise it was a good stay.
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 night stay in the heart of downtown. Check in was fast and friendly. In fact, all staff were super friendly. Typical Marriott stay, tho we did encounter a problem with the hot water. First night shower was luke warm, at best. A trip down to the front desk to enquire brought a solution: Turn the water in the sink to hot and let it run. A little odd to say the least, and counterintuitive to their water saving toilets. But, it did the trick. So every shower thereafter, we ran the water in sink while taking a shower. Weird. Wifi was good, room was clean. Shower was a bit small for a typical Marriott room we're used to. Fitness room was very well stocked with machines. I've seen some comments about the area not being safe. We walked everywhere and never felt unsafe at any time. Minus the shower oddity, overall a nice stay.
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Date of stay: May 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tina at the front desk was warm, welcoming, and accommodated our request for an early check-in and late check-out. We got a quiet room as requested, had a comfortable bed, and slept extremely well. There was no microwave or rubber bathtub mat, but upon request the front desk sent up both immediately. There was a problem with the in-room safe, and the engineer came up immediately to change the battery. I’ve never experienced such fast problem resolution in a hotel. The fitness center was clean and had a good variety of machines. The laundry room had 2 washers and 2 dryers. Breakfast was not included, but you can buy snack items at the front desk. For the rate we paid, we got excellent value and will stay again our next time in Portland.
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Date of stay: August 2022
Value
Service
Sleep Quality
Room Tip: The fitness center is on the 3rd floor and has a sign asking people not to drop weights because...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
hard to beat the location you’re so close to so much to do, the staff is super friendly and will help you with whatever you need. Valet out front was a bit busy when we arrived but they were super helpful in getting us a spot to park and unload. Definitely recommend staying here especially for the price.
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Date of stay: July 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alison Perlick, General Manager at Courtyard Portland City Center
Responded 30 Sept 2021
Nathan S, Thank you for sharing your positive experience. We are glad that you enjoyed our helpful staff. Our goal is always to provide exceptional service, and we value your feedback. We look forward to having you stay with us in the future. Alison Perlick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked this hotel since it looked central to the areas we wanted to visit on our Portland trip. It was a quick walk from the Max light rail (we took this from the airport) but the area is filled with many unhoused. For some this might be uncomfortable but we did not encounter any issues. Location wise we were able to catch public transportation easily and we walked everywhere downtown without it ever feeling too far from the hotel.
Service at the hotel was nice, nothing above and beyond but people were polite. The room was dated and smelled heavily of air freshener, almost as if they were trying to cover a smell. Other than those things the room was clean and comfortable so we cannot complain.
Service at the hotel was nice, nothing above and beyond but people were polite. The room was dated and smelled heavily of air freshener, almost as if they were trying to cover a smell. Other than those things the room was clean and comfortable so we cannot complain.
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Date of stay: February 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dion Oden, Guest Services / Front Office at Courtyard Portland City Center
Responded 10 Mar 2023
Greetings, Thank you for taking the time to let us know about your experience with us. Providing the highest level of hospitality is our number one priority, therefore, we are glad to hear you enjoyed your clean a comfortable room! Being near the Max Light Rail make our guests feel safe as they travel throughout the city. Additionally, please allow us to thank you for your feedback which will be shared with The City of Portland Clean and Safe Department to ensure the necessary guidelines are in place and reviewed to help address the ongoing unhoused issues. Thanks again for choosing the Courtyard City Center during your visit. We hope to see you again when your travels bring you back to the area. Sincerely, Dion Oden
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was great - our room was HUGE and it was just a regular room. Valet parking was very convenient and the woman that was in charge of the valet parking (I wish I remembered her name) was so nice and helpful! Considering the part of town we were in the room was remarkably quiet. Location couldn't be better (short walk to everything including Voodoo Donuts) but I have to say Portland has really taken a turn for the worst since I was there last - so many homeless people everywhere in tents, garbage everywhere, etc. Luckily the hotel requires a key card even to get into the lobby so that was very nice (though sad such a thing is required). Overall great hotel - I would definitely stay there again if I ever am in Portland.
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Date of stay: August 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alison Perlick, General Manager at Courtyard Portland City Center
Responded 30 Sept 2021
ViciousTrollop1, Thank you for taking the time to share your experience. We are pleased to hear that you enjoyed your stay with us, and we appreciate all of your positive feedback regarding our rooms and staff. We will continue to do our part to help support our community and be active members in helping to improve our city. We look forward to welcoming you back whenever your travels bring you to the area. Thanks again, Alison Perlick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is not new but still in great condition. Great and nice friendly staff, nice, clean, comfortable, and safe with front doors locked 24/7. You need your room key to get in at any time of the day or night. I liked that. Priced quite well for being right in the middle of downtown Portland. Clean comfortable rooms and we would definitely stay again.
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Date of stay: July 2021
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alison Perlick, General Manager at Courtyard Portland City Center
Responded 30 Sept 2021
Larry C, Thank you for sharing your experience and providing all of the positive comments regarding your stay. We are happy that you found value with our central location. We look forward to having you stay with us again in the future! Alison Perlick General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel itself, front desk staff, restaurant, and rooms are fabulous. The price was great for all that. Really impressed with the size of the room, the bathroom, the décor, the amenities, quality, look/feel, service, etc. That was the highlight for my trip, and if this hotel were located somewhere else, I'd come here every time.
That said, the location of the hotel being in the worst of downtown Portland, coupled with ridiculous (literally, jaw dropping stunning) parking challenges, makes this a no-go for a recommendation. It's hard to believe they have no parking structure, and must only use valet or (unsafe) street parking. Even getting to the hotel is difficult because so many streets nearby are closed. I called and asked how/where I was supposed to park, and was told it was just valet, and to find any spot in front and double park (which I did). I actually had to park in a bus stop, left my blinkers on, and gave my key to the valet. 45 minutes later, I could still see my vehicle on the street from my 10th floor room, so I went down to the valet and expressed my concern that I was going to either get a ticket or get towed. He said he was very overworked, had started his shift at 2pm (it was 11pm at this time), hadn't had lunch or a break, that the parking was almost at capacity, and he "hoped" he would get to it later. While I was talking to him, two other guests interrupted (presumably with the same concern) and decided to park on the street and risk it. 20 minutes later, my vehicle did finally get parked. In the morning, one of my antennas was snapped off and sitting on my front seat. Par for the course...
I wish I had known how bad the parking situation was beforehand, because I would never have chosen this place. It's a shame too, since the hotel and room were awesome. If you're taking a taxi or ride share to the hotel, and don't intend to go out, then this is a winner. If you have a vehicle of any kind, don't even bother. It's an exercise in frustration and annoyance.
That said, the location of the hotel being in the worst of downtown Portland, coupled with ridiculous (literally, jaw dropping stunning) parking challenges, makes this a no-go for a recommendation. It's hard to believe they have no parking structure, and must only use valet or (unsafe) street parking. Even getting to the hotel is difficult because so many streets nearby are closed. I called and asked how/where I was supposed to park, and was told it was just valet, and to find any spot in front and double park (which I did). I actually had to park in a bus stop, left my blinkers on, and gave my key to the valet. 45 minutes later, I could still see my vehicle on the street from my 10th floor room, so I went down to the valet and expressed my concern that I was going to either get a ticket or get towed. He said he was very overworked, had started his shift at 2pm (it was 11pm at this time), hadn't had lunch or a break, that the parking was almost at capacity, and he "hoped" he would get to it later. While I was talking to him, two other guests interrupted (presumably with the same concern) and decided to park on the street and risk it. 20 minutes later, my vehicle did finally get parked. In the morning, one of my antennas was snapped off and sitting on my front seat. Par for the course...
I wish I had known how bad the parking situation was beforehand, because I would never have chosen this place. It's a shame too, since the hotel and room were awesome. If you're taking a taxi or ride share to the hotel, and don't intend to go out, then this is a winner. If you have a vehicle of any kind, don't even bother. It's an exercise in frustration and annoyance.
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Date of stay: August 2022
Rooms
Location
Service
Room Tip: Any room will be excellent - they are huge and very nice.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katie Ortiz, Guest Services / Front Office at Courtyard Portland City Center
Responded 31 Aug 2022
Zarua, Thank you for taking the time to let us know about your recent experience while staying with us at the Courtyard Marriott City Center. I'm delighted to see you enjoyed the hotel itself, front desk staff, and the room you stayed in! I'm disappointed to see your experience with our valet parking. I can absolutely understand your frustration and concerns while your vehicle was out front after your arrival. I will be sharing your experience and sentiment with the valet manager to ensure we're able to park cars more quickly but also to ensure the staff has better support. Thank you again for your valued feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My initial review for this property was 4 stars but after staying here a few more times I decided to give it 5 stars. For what you pay for, this property is a great value. This is a very good example how price doesnt really equate to the quality of service you get. Special mention to Katie the manager of this property who really does a wonderful job in providing superb customer service. Although Matt and Serena no longer work there, Sarah is another front desk employee who deserves kudos for a job well done. I hope they continue to strive for this quality of service across the board because it is working for them. I would rather stay in a property that is modern, functional and with excellent service like this one than a luxury property that has a more pretentious service. I will be a loyal customer to this property for as long as they continue to uphold this kind of culture.
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dave M, General Manager at Courtyard Portland City Center
Responded 15 Apr 2020
Hi Alexis, Thank you! We so appreciate you taking the time to share your thoughtful, wonderful feedback with us. We value your loyalty and look forward to continuing to welcome you to our hotel when you visit Portland. Thank you again. Dave Murray General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes - inside rooms are very nice. Just the outside (and parking) that are terrible.
JB
Thank you for your message. Our hotel does not have rooms with balconies. The Portland Marriott on the Waterfront has small balconies (not large enough to sit on) and the RiverPlace Hotel has condos with large balconies.
I am sorry we can not meet your desire for a balcony. We do have a great location in the heart of the city within walking distance of many of the most popular attractions.
Thank you
Dave Murray
General Manager
Thank you for your question. Our room service hours are-
Monday to Friday: 7:00am to 10:00pm
Saturday and Sunday; 8:00am to 10:00pm
If you are attending a convention, I suggest staying at the Courtyard Marriot near the convention center. That is a five minute walk to the convention center. The city center Marriott is too far away to walk although you can take board a light rail line that will take you to the convention center at a stop across from the city center Marriott.
"Use the valet parking. It is similar in price to other nearby parking garages, however is safer and more convenient. Don’t forget to tip!"Read full review
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PRICE RANGE
HK$855 - HK$1,181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott portland city hotel portland, courtyard portland city center
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
256
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Courtyard Portland City Center
Which popular attractions are close to Courtyard Portland City Center?
Nearby attractions include Powell's City of Books (0.4 km), Living Room Theater (0.3 km), and Domaine Serene Wine Lounge Portland (0.4 km).
What are some of the property amenities at Courtyard Portland City Center?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Courtyard Portland City Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Portland City Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Portland City Center?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Courtyard Portland City Center?
Conveniently located restaurants include Lechon, Mothers Bistro, and Thai Peacock.
Are there opportunities to exercise at Courtyard Portland City Center?
Yes, guests have access to a fitness centre during their stay.
Is Courtyard Portland City Center located near the city centre?
Yes, it is 0.6 km away from the centre of Portland.
Are any cleaning services offered at Courtyard Portland City Center?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Courtyard Portland City Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Courtyard Portland City Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.