The Hotel Zags Portland
121 reviews
#64 of 164 Hotels in Portland
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515 SW Clay St, Portland, OR 97201-5407
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$110
Free cancellation until 14/12/21
Reserve now, pay at stay
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 17/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Hotel Zags Portland
Updated 17/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#64 of 164 hotels in Portland
Location
Cleanliness
Service
Value
Travellers' Choice
The Hotel Zags Portland isn’t your average hotel — it’s a gateway to the city. Surrounded by dynamic dining, awe-inspiring cultural attractions, and vibrant nightlife, our downtown Portland hotel helps you experience the city your way. Whether you’re looking to relax in our living wall courtyard or rent a bike from our Gear Shed, we’re here to help make sure your trip is memorable. Plan your visit to The Hotel Zags Portland and see how we can help you make your next visit to Portland one for the books.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Game room
Billiards
Darts
Patio
Board games / puzzles
Video game console
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
159Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
Contact
515 SW Clay St, Portland, OR 97201-5407
Getting there
Car HireSee all Portland car hire
121Reviews3Q+A12Room tips
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Popular mentions
Such a cool hotel! Here are some of the things we loved about the hotel: game room with a pool table, shuffle board, darts, giant sized Connect Four game, and many more games; funky fun furniture; outdoor sitting area with a huge metal globe for a fire pit; gear to use around town such as bikes and skateboards; credit for their little shop; and great friendly service. This hotel is also in a great location! We will stay there again.
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Date of stay: September 2021Trip type: Travelled with family
Helpful
Response from Rachel Wilson, General Manager at The Hotel Zags Portland
Responded 2 weeks ago
Thank you for the 5 star review amberhM1634LV! We are so happy you enjoyed your time at The Hotel Zags! We are happy you enjoyed our game area I love when guest take advantage of this unique space. Our location makes exploring Portland fast and easy. We hope to have you back soon! Cheers, Rachel
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We left Florida to get away from… Florida! Oregon didn’t disappoint. The weather is beautiful, people better, natural beauty ..amazing! We went to rivers, waterfalls and of course Astoria and Seaside (Goonies!). Portland is an incredible city with the best beaches and breathtaking waterfalls within one hour either way! Not a lot of nightlife.. but we weren’t really looking. Too tired from fun in the sun and hiking! On a slightly political note… We were taken-back with the condition of the city. The homeless population is shocking. Tent cities line the streets and highways. It smells horrific because the people have no where to go for basic human sanitation. The garbage is everywhere- and beyond- belief. The city has not recovered from the must - needed BLM riots.It’s shocking how much a mayor CAN’T do for a city. This is a great example. What a shame. Do not - NOT visit because of this! It is well-worth the visit! Just be mindful and safe!…
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Date of stay: August 2021Trip type: Travelled as a couple
Helpful
Response from Rachel Wilson, General Manager at The Hotel Zags Portland
Responded 2 weeks ago
Thank you for the review stephenandkatiea! We are happy you enjoyed your time in Portland and were able to get out of the city for hiking, exploring waterfalls is one of my personal favorite ways to spend a day off. We at Zags work to be a part of the solution in helping Portland bounce back from a difficult year. We want to keep our guest safe, help give them advice on where to go, and continue to give feedback to the city leaders about were we would like to see resources. This is an amazing town with great people and a lot of beauty. We hope to be part of bringing Portland back and guest staying with us exploring Portland is how to do that. Thank you for staying at the Zags and we hope to see you next time you need a break from the Florida heat. Cheers, Rachel
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When I arrived at the hotel Zags I was greeted professionally at the desk by a lady that was professional but sweet nicely dressed I was very impressed by the lobby it was very fancy very cute tasteful they had a room to the right before you reach the lobby that's full of fun things that you can use while you were in town if you are a visitor at the hotel skateboards bicycles gaming devices scooters all type of fun things I'm not sure if it's for free but I think it is and it's all displayed in it little glass room before you reach the desk it's super fun and exciting that you can use all that stuff all you are there and don't have to go looking around for it! So I got checked in went to my room I was very impressed with the room it was super cute kind of small the bathroom was really nice I always look around my room to see what's extra in the room when I get there so I kind of know they had four really nice pillows on the bed very very tasteful decorating the bathroom was weird because you opened and closed the closet door and that's what made the bathroom door closed and the mirror was on the inside which was okay but I wish there was a mirror on the outside too because I don't like really standing in the bathroom all the time trying to see myself full length I kind of like standing out side of it now the only full length mirror there but besides that it was very tasteful. I found out there was no breakfast there because of the covid excuse that was a kind of a let down because I always look forward to breakfast at a hotel because I eat very light in the morning and it's nice to just walk downstairs from 5:00 a.m. to 9:00 or so and be able to grab some yogurt juice oatmeal cereal muffin whatever and start my day so I can just move forward I don't want to have to go walking and looking for food in the morning it's kind of a pet peeve of mine. The room had robes in the closet very cute ones that came with it I was super excited about that because I didn't bring my robe this visit and I love wearing my road around the room so I don't always have to be dressed so I love that aspect very great touch I loved it! The hotel looks very expensive and it's in a very nice tasteful setting an area and you'd think it'd be a lot of money I believe it used to be around 150 at night I was there on a court business trip so the rooms actually paid for by me but I looked at prices cuz I was curious and it was only like $94 or something so I was very impressed with that! So if I was in Portland and I had to pay for my own room I would definitely pay to stay there! They had no stairs they only had an elevator that was kind of annoying I like to get up the stairs sometimes just because I hate waiting for the elevator all the time and I was only on the second floor and I think about what if there's a fire or something? Maybe they had emergency stairs I don't know I didn't search a lot but hopefully they did. They had cute little signs around the room was decorated nice that had some interesting art on a shelf the room was very very clean it was spotless I didn't see any dirt anywhere really I mean I own a cleaning company so I'm way too picky and I probably could say something about something but I'm not the parking was perfect they gave me multiple parking passes for my guests at no charge when they came to see me and I was super excited about that! Very convenient! I had my puppy with me I didn't want to show what their fee was exactly because it was paid for me but they treated my puppy super sweet and didn't complain or act weird like some people do and they had a great attitude and I love that! The girl that worked the night shift I'm not sure if her name I should have asked her it was rude of me not to but she was dressed super duper cute every time I seen her the first time she was like in this white corduroy ys '60s leisure suit her hair done up super cute and these awesome glasses that were pink and big and she was just so put together and I was so impressed with her look and she was his front desk girl and it was just awesome to walk in at night and see her just all dressed up me and my girlfriend loved it we complimented her we love her look it just added to the hotel it just made a fabulous experience!There wasn't no weirdos walking around or anything like : there was no people lurking in the parking lot or the hallways or in the building or by the front door so that was super duper nice because I've been places that were super nice and had weirdos working everywhere and it scared the crap out of me especially at night you couldn't even walk outside and smoke to not be asked for something or kind of scared to be out there so I felt very safe around the building inside and outside and I give them six stars out of six! They do need to get their breakfast situation together pronto because they can have breakfast to go they don't have to have hot food sitting there that people could just grab and take up their rooms or have little bags or whatever now be super classy because a lot of people would appreciate that especially in the business world cuz we're in a hurry we don't have time to make extra stops and literally I went without breakfast every single day because of it because I really just was tired from the day before and I had a lot going on and I had to be somewhere and I had to get all ready and so I didn't have time to go to any store and walk six blocks away so yeah get the breakfast together sweeties and then you'll be greatthatgoing to do that because they were clean enough for me and anybody!…
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Date of stay: August 2021Trip type: Travelled on business
Helpful
Response from Rachel Wilson, General Manager at The Hotel Zags Portland
Responded 2 weeks ago
Thank you for the amazing review STAXXXGOOO! I am so glad you enjoyed your time at The Hotel Zags and had a great encounter from the start. Our gear shed is awesome allowing guest to bike around Portland or rent a football for to throw at the park. we want our guest to enjoy their time and having these items ready helps make the possible. Thank you for taking the time to detailing your trip and experience at Zags this will give other guest a chance to know what we have to offer. We hope to have you back soon. Cheers! Rachel
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Very good service very good people I like the place thank you so much for everything I have great night and great days the room is very clean and very nice if I’m back to Portland I can select this place
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Date of stay: August 2021Trip type: Travelled on business
Helpful
Response from Rachel Wilson, General Manager at The Hotel Zags Portland
Responded 2 weeks ago
Thank you for the 5 star review eugenioa764! We are so happy you enjoyed your stay. The Team at Zags is special I agree, "Very good service very good people." We know there are many options when selection hotels thank you for choosing the Zags to host you. We hope to have you back soon. Cheers, Rachel
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This is one of the worst hotels I have ever stayed in. My flight got into Portland at mid-night and by the time I arrived at the hotel it was well past mid-night. As I approached the night clerk to check in he decided to answer a call and kept me waiting at the desk for a period of time. Obviously the staff prefer to attend to calls rather than the person standing in front of them. In spite of the hotel being a non-smoking property, the first room I got reeked of smoke. I had to go back to have my room changed. The internet is a spam scam. You have provide your email address and be ready to accept all their promotional emails if you want to use their internet. I will not stay here again and I will not let those who I care about stay here either.
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Date of stay: July 2021Trip type: Travelled on business
Helpful
Response from Rachel Wilson, General Manager at The Hotel Zags Portland
Responded 2 weeks ago
Thank you for the feedback DeeSund. We would not want guest checking late to have to wait at the front desk. We now have two staff members during the overnight to make sure if someone is taking a call or helping a guest there is another agent. There are times when we have multiple calls or requests and guest have to wait this is true. I can assure you our Night Audit Team wants to help everyone and prioritizes each conversation making sure each and every guest is getting what they need. We are a nonsmoking property and communicate this in multiple ways from confirmation emails to signage in rooms. We do not want anyone stepping into a room where a guest as smoked. We have a protocol including shampooing carpets when a pervious guest has smoked in a room. Arriving late and having to move rooms is not a great start to a vacation we will be adding steps to make sure this does not happen for another guest. You are welcome to unsubscribe to our promotional emails the location to do this is at the bottom on the email feel free to call and ask for Rachel and I can talk you through how to do this if you are having trouble with this. We ask for guest emails so it is a smooth automatic process during future stays. I hope you find a hotel that fits your needs next time you are in the area. Rachel
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PRICE RANGE
US$137 - US$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
modera hotel portland
FORMERLY KNOWN AS
Hotel Modera
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
174
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Claim Your Listing Frequently Asked Questions about The Hotel Zags Portland
Which popular attractions are close to The Hotel Zags Portland?
Nearby attractions include Portland Farmers Market (0.4 km), Arlene Schnitzer Concert Hall (0.4 km), and Portland Art Museum (0.4 km).
What are some of the property amenities at The Hotel Zags Portland?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Hotel Zags Portland?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at The Hotel Zags Portland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Hotel Zags Portland?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Hotel Zags Portland?
Conveniently located restaurants include Veggiegrill, Higgins Restaurant and Bar, and Fogo de Chão Brazilian Steakhouse.
Are there opportunities to exercise at The Hotel Zags Portland?
Yes, guests have access to a fitness centre during their stay.
Is The Hotel Zags Portland located near the city centre?
Yes, it is 0.3 km away from the centre of Portland.
Are any cleaning services offered at The Hotel Zags Portland?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Hotel Zags Portland?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Hotel Zags Portland offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.