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515 SW Clay St, Portland, OR 97201-5407
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Traveller (105)
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Panoramas (6)
Room & Suite (112)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#4 of 160 hotels in Portland
Location
Cleanliness
Service
Value
Travellers' Choice
Tucked away in the city's Fountain District, The Hotel Zags Portland is your oasis in the heart of downtown. At the newly renovated The Hotel Zags Portland, we're on a mission to tell a different story - one that brings together Oregon's natural beauty and the city's quirky culture. We'll be your home base as you explore our neighborhood via a rented bike from our Gear Shed, relax in our courtyard with a local sip from our restaurant, Nel Centro, or visit nearby shopping, dining and culture hotspots. Rediscover Portland at The Hotel Zags.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Game room
Billiards
Darts
Patio
Board games / puzzles
Video game console
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Bathrobes
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English
324Reviews3Q+A25Room tips
Traveller rating
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Popular mentions
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Most Recent
Elizabeth B wrote a review Jan 2023
Denver, Colorado13 contributions28 helpful votes
What makes a great hotel? Location, heavenly shower, comfortable bed and friendly staff. This hotel has all of that AND a restaurant with a great team and menu. Seriously, every time I come here the staff are so welcoming and friendly. Personal note in my room that is positive and welcoming. This hotel is in an area of downtown Portland near PSU and the theaters, so feels safer to me. I can get a free pass to 24 Hour Fitness, which is an outstanding gym and not even a block away. I am looking forward to Summer, they have a fabulous outdoor patio (there are fire pits, but it is still a little cold for me!). Too bad I am here for work and have no time to take advantage of the Gear Shed--I would love to borrow a guitar or bike. Give this hotel a shot, it is well worth it!
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Plenty of parking in a garage and next to front door of the hotel. Stay here is you are going...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shelby Burns, Owner at The Hotel Zags Portland
Responded 2 weeks ago
Thank you so much for the wonderful revierw _Betsy_Barker333! That's great feedback! We're so glad you had a wonderful stay with us and enjoyed all the elements of a great hotel - location, shower, bed, staff, restaurant, and more. We're happy to know that our staff made you feel welcomed and valued and that the hotel location made you feel safe. We can't wait for your next visit, where you can take advantage of the 24 Hour fitness, the Gear Shed, and our outdoor patio. Thanks for the recommendation, and we can't wait to have you back!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Louise wrote a review Jan 2023
3 contributions1 helpful vote
This place is ok. It feels safe and secure. It’s relatively clean and the staff do their best to be friendly but I suspect their working conditions are not great. The hotel advertises 24 hour reception - this is not the case. On at least one occasion, I was unable to locate any staff member for at least 2 hours and then I gave up. I visited reception a number of times and called from my room with no answer. There are hidden amenities fees. At check out you will be charged extra fees in addition to your booking to cover additional services offered by the hotel - even if you didn’t use them. I wasn’t told about these additional fees on check in or with my booking. It’s obviously a way of ensuring that the advertised price appears low. The hotel is old. It advertises that is has been recently renovated which is clear but the renovations are largely cosmetic. The fixtures, like bathtub and carpet are all very old.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shelby Burns, Owner at The Hotel Zags Portland
Responded 3 weeks ago
Thank you for taking the time to share your feedback about your recent stay with us TravellingWonder1. It is good to see that on the positive side of things, the facilities were able to keep you feeling safe. We are sorry to hear that your experience did not meet your expectations and that you encountered issues during your stay. First, we would like to address the issue of the 24-hour reception service. We apologize that on at least one occasion, you were unable to locate a staff member for 2 hours. We take this matter very seriously and would like to assure you that it is not our standard practice to leave the reception unattended. We would like to investigate this further and would appreciate if you could reach out to us directly at 503 484 1084 to provide us with more details. Regarding the hidden amenities fees, we apologize for any confusion or disappointment this may have caused. We try to make all of our fees and charges as transparent as possible, and we apologize if this was not communicated effectively at the time of your check-in or booking. We would like to assure you that these fees are not intended to deceive or mislead our guests, and are posted on our website, and all of our contracted online travel agencies’ websites. If you would like to discuss these fees further or have any questions, please do not hesitate to contact us directly. We understand that the hotel is older and the renovations are not to everyone’s tastes. We strive to provide a comfortable and enjoyable experience for all of our guests, and we apologize for any shortcomings. We are constantly working to improve our facilities and services to ensure that our guests have a pleasant stay. Once again, we apologize for any inconvenience you may have experienced during your stay. We value your feedback and would like the opportunity to address any issues you had and make your next visit more enjoyable. Please do not hesitate to reach out to us directly at 503 484 1084 We hope to have the opportunity to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rob A wrote a review Jan 2023
11 contributions
Good location - situated in a nice part of downtown Portland. Mia at the front desk made sure we had everything we needed - overall, fantastic customer service. There is an in-house restaurant, but limited hours and limited menu for it - food was good though. The paid parking was competitively priced and provided great security. The shower in the room took it's time coughing up some hot water, but it got there (turning the handle towards you increases the heat).
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Date of stay: January 2023
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shelby Burns, Owner at The Hotel Zags Portland
Responded 4 weeks ago
Thank you for your review and for choosing to stay with us. We are glad to hear that you enjoyed the location of the hotel and that Mia provided you with fantastic customer service. We apologize for any inconvenience you experienced with the limited hours and menu at our in-house restaurant, but we are glad to know that the food was good. It's great to hear that you found the paid parking to be competitively priced and that it provided great security. We will take note of your feedback about the shower and will make sure to address any issues with the hot water. We hope to have the opportunity to welcome you back in the future and to provide you with an even better experience. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janelle B wrote a review Dec 2022
We stayed at this hotel amidst the Christmas travel meltdown. We arrived in a miserable mood after dealing with airlines all day but the customer service was phenomenal, Michael checked us in and helped us get settled and his friendliness really turned the day around for us. The rooms were very comfortable and the location is great. I have nothingbut wonderful things to say about this hotel. We will definitely stay there again if we return to Portland and will be recommending it to anyone we know going to Portland.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shelby Burns, Owner at The Hotel Zags Portland
Responded 4 weeks ago
Thank you so much for your positive review and for choosing to stay at our hotel. We are delighted to hear that Michael was able to provide you with such exceptional service and that he was able to turn your day around. We are also glad to know that you found the rooms to be comfortable and that you enjoyed the location of the hotel. It's great to hear that you have nothing but wonderful things to say about your stay with us, and we hope to have the opportunity to welcome you back in the future. If you have any friends or family planning a trip to Portland, we would be honored to have them stay with us as well. Thank you again for your kind words and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fearless10870151850 wrote a review Dec 2022
1 helpful vote
Excellent in every way. It's not that they have the best of everything, it's that they are doing all the basic very right and adding a little extra. 10/10 and top 10 I've stayed at worldwide. I'm very impressed.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shelby Burns, Owner at The Hotel Zags Portland
Responded 4 weeks ago
Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that you had an excellent experience with us and that you were impressed by our attention to detail and the little extra touches we provide. It's an honor to be included in your top 10 list of places you've stayed worldwide, and we are proud to be a part of your positive travel experiences. We hope to have the opportunity to welcome you back in the future and to continue providing you with the excellent service you deserve. Thank you again for your feedback and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vacation60689102552 wrote a review Dec 2022
Hotel is amazing as always. Our third time coming and will come back in the future. Michael at the front desk was amazing and made our trip very pleasant. The check in and out was really smooth and the drink vouchers were a nice addition
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shelby Burns, Owner at The Hotel Zags Portland
Responded 4 weeks ago
Thank you so much for taking the time to leave a review and for choosing to stay at our hotel. We are so glad to hear that you had an amazing stay and that Michael was able to make your trip so pleasant. It's great to know that the check-in and check-out process was smooth and that you enjoyed the drink vouchers. We hope to have the opportunity to welcome you back in the future. If you have any additional feedback or suggestions, please don't hesitate to let us know. Thank you again for your kind words and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
paula l wrote a review Dec 2022
1 contribution
What a find! My partner and l were driving up the Oregon coast from San Francisco up to Seattle and decided to stop by Portland for an evening. From the outside the hotel doesn’t look super exciting but once you enter you’ll find really modern furniture and decorations. I can’t remember the name of the cute front desk receptionist who welcomed us but she was super inviting, helped us check in early and welcomed us to use their rental equipment( bikes, games and etc) to entertain ourselves during our stay. Bed was extremely comfortable, room was clean and warm and the check out receptionist Alexandra was awesome! We definitely found a diamond in the rough and will definitely be coming back to stay at Hotel Zag next time we drive down this way!! Thank you to the awesome staff that made our stay so enjoyable!
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shelby Burns, Owner at The Hotel Zags Portland
Responded 4 weeks ago
Thank you so much for the amazing review C3615PDpaulal. I can't tell you how happy I am to hear so many things worked together to make your experience great! Our front desk agents all work together to make sure we are giving out guests the best experience we can. I will be passing on your kind words to the entire team. I can't wait to welcome you back to the Hotel Zags on your next Portland Adventure.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rosario B wrote a review Dec 2022
Excellent service. Michael was amazing I’m very very satisfied with the service and the room is clean clean clean. If I can give more star definitely I will do it. This hotel deserves 5 stars plus. For my next visit in portland I will do my reservations in this hotel no doubt And i will recommend friends and family for sure.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shelby Burns, Owner at The Hotel Zags Portland
Responded 19 Dec 2022
Thank you so much for the lovely review Rosariobl7129QW! I have passed on your kind words to Michael. Our front desk rock stars can not wait to welcome you back as you take on your next Portland Adventure! If you do have a friend who wants to stay we will be just as delighted to welcome them as well. Cheers till next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pete M wrote a review Dec 2022
Great Time Michael at the front deck was great! The hotel is very nice and the rooms are good sized. The location seems close to everything. We have stayed here several times and always enjoyed out time.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shelby Burns, Owner at The Hotel Zags Portland
Responded 10 Dec 2022
Thank you so much for the Ace review PeteM. I am happy to pass along your kind words to Michael. He is a rock star and we are always happy to hear about another of his hospitality successes. I also appreciate how close we are to everything. I'm never too far from some good food. We can't wait to see you next time! Cheers until then.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brett E wrote a review Nov 2022
Discovery Bay, California, Usa61 contributions53 helpful votes
This was my first time ever in Portland. I landed and went straight to the hotel. I was greater my a super friendly SHAWNICE. Thank you so much. Room is nice. Oarking easy and downtown close. Hey SHAWNICE we found Late night food at LOVE VERONA pizza and pasta open till 2am just a few blocks away
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Shelby Burns, Owner at The Hotel Zags Portland
Responded 1 Dec 2022
Thank you for the awesome review Brette740! It's so exciting to hear that your first time in Portland went so well. I love our little city and am always delighted to share the place I call home with newcomers. I will let Shaunice know you gave her such high praise. I'll also let her know about LOVE VERONA. It sounds amazing and I think I know where I'm going for lunch. Thank you again and Cheers until we see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$119 - US$193 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
modera hotel portland
FORMERLY KNOWN AS
Hotel Modera
LOCATION
United StatesOregonPortlandDowntown
NUMBER OF ROOMS
174
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THE HOTEL ZAGS PORTLAND HK$620 (H̶K̶$̶9̶3̶4̶) - Updated 2023 Prices & Reviews - OR

Frequently Asked Questions about The Hotel Zags Portland
Which popular attractions are close to The Hotel Zags Portland?
Nearby attractions include Portland Farmers Market (0.4 km), Arlene Schnitzer Concert Hall (0.4 km), and Portland Art Museum (0.4 km).
What are some of the property amenities at The Hotel Zags Portland?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Hotel Zags Portland?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at The Hotel Zags Portland?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Hotel Zags Portland?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Hotel Zags Portland?
Conveniently located restaurants include Higgins Restaurant and Bar, Fogo de Chão Brazilian Steakhouse, and Veggie Grill.
Are there opportunities to exercise at The Hotel Zags Portland?
Yes, guests have access to a fitness centre during their stay.
Is The Hotel Zags Portland located near the city centre?
Yes, it is 0.3 km away from the centre of Portland.
Are any cleaning services offered at The Hotel Zags Portland?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Hotel Zags Portland?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Hotel Zags Portland offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.