Everyone needs a place to lay their weary head. For travellers visiting Government Camp, Collins Lake Resort is an excellent choice for rest and rejuvenation. Well-known for its charming environment and proximity to great restaurants, Collins Lake Resort makes it easy to enjoy the best of Government Camp.
Guest rooms offer amenities such as a flat screen TV and a kitchenette, and guests can go online with free wifi offered by the resort.
The property also features a pool to make your visit even more pleasant. Guests arriving by vehicle have access to free parking.
While in Government Camp be sure to experience local poutine favourites at Mt. Hood Brewing Co.
Collins Lake Hotel is sure to make your visit to Government Camp one worth remembering.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Romantic
Location
88149 E Creek Ridge Rd, Government Camp, OR 97028-0078
Collins Lake Resort
153 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
FIrst time renting a condo unit here. You can book direct with the resort website but they do not accept foriegn credit cards online. I managed to find our booking from Agoda for a unit in the same development and they then require you to use the Vacasa app to manage the process and need to submit a lease agreement etc. Additional fees apply so the price you see is not the final price paid to Agoda but it still worked out slightly cheaper for similar sized unit.
We could not locate the unit with the instructions given and stopped by the management office for directions but there was a very rude lady who refused to provide any help because we did not book direct. But there was a very nice lady from the office that came out and gave us the right directions and a development map.
It would have been helpful if that map was also given as part of the check in instructions.
The unit itself was clean and everything worked except the wifi but it was quickly resolved the next day with a temp password once we called the management company for the unit.
Heating was great and all the appliances were working well including washer and dryer. A really comfortable stay and suitable for cooking meals for our family of 4.
Location is great and 10 min drive to TImberline for Skiing and government camp has a small grocery / gift store which we bought additional supplies..
I will definitely consider staying there again.
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Date of stay: December 2019
Value
Rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tami Kay G, Manager at Collins Lake Resort
Responded 16 Jan 2020
Diane Y, Thank you so much for taking the time to write a review with us. We do not book our homes through Agoda. You rented through the owner. We really do not have anything to do with the check in process with owners that rent on their own. I am sorry you encountered a rude staff member here and I am glad that someone stepped up and helped you out. Please feel free to book with us directly next time and you can come check in at our office and we will give you our Gold VIP Rewards Card which gives you access to discounts at Skibowl, Mt Hood Outfitters, Timberline and the Ratskeller. You will have access to our staff too! We would love to host you as our guest.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were able to reserve Chalet #139 last minute for the Christmas Holiday. I was not expecting much, but was pleasantly surprised how GREAT this Chalet was.
First let me tell you I am a picky traveler. I generally stay at the Westin, so I expect a lot from the places I stay at.
Collins Lake Resort is right next to Ski Bowl, where you can go tubing. They have a shuttle to Ski Bowl so you do not need a Snow Pass. They have a great outdoor pool that they have heated to 100 degrees.
#139 Chalet is very well kept up. It almost looks like they just recently updated it. The first floor has a garage that can park 2 cars. It also has the washer & dryer in the garage. It has a ping pong table in the garage. On the 2nd floor it has a powder bathroom, kitchen, dining room and living room with a flat panel TV. The back porch as a table & grill. You obviously cannot use the porch during the winter because of the piles of snow.
The 3rd level has 2 bedrooms. One bedroom has a queen bedroom, with a flat panel TV and bathroom (with a tub). The 2nd bedroom has 2 very nice bunkbeds and a twin bed in a large room. This room also has a tv. There is another bathroom on the 3rd level.
In the back of this Chalet they have a large hill that you can tube down or sled down, perfect for watching the kids right out your living room.
We are hoping we can get this Chalet again next year for Christmas.
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Date of stay: December 2015
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:right next to Ski Bowl, very close to Timberline lodge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here with another couple and a child. There was plenty of room for all of us. Checkin is at 4 pm, checkout at 11 am. They will set up a lock box if you are arriving after 5 PM.
It is pet friendly. You have to go down 1 1/2 flight of stairs to reach the nearest pet potty area. Those have doggie poop bags and receptacles.
We had a hard time keeping this unit under 75 degrees even with a blizzard outside. We set the thermostat at 69 and left the fireplaces off. We ended up having to open windows.
Only one window had blinds in the master. No blinds in the front window by the door or in the windows looking out the back balcony. The unit is very quiet. I couldn’t hear people upstairs.
Not a lot of seating in the main/front TV room. Only one loveseat and two chairs.
No TV in the queen bedroom. The closet had a lot of extra pillows. The master closet is walk in and had extra blankets as did the drawers in the kid bedroom.
Kid bedroom has a TV, Wii and trundle bed.
No cleaning supplies for just wiping a counter down or removing a stain in the carpet.
The WiFi logged us out every night. It was annoying to have to log back in. Otherwise it worked ok.
Nice kitchen with everything we needed. We brought Tupperware, ziplock bags and foil. The back balcony has a bbq we didn’t use. We couldn’t find the switch for the patio lights.
Wood floors were dirty even though we did not wear shoes in the house. Wiping with a paper towel came up dirty. Bring house shoes.
The unit comes with pool towels. The pool is in a building across from the lodge. The pool is warm and there is also a hot tub and sauna.
They allow for two cars in the parking garage per unit. It seems some abused that because there were no guest spots when we came back after skiing. We complained but the office said they would check it out but we had to leave a car outside overnight. They only provide two keys per unit. They are actual keys vs keycards.
Amenities included shampoo, conditioner and soap. I don’t remember seeing lotion or body wash. Good water pressure and plenty of hot water. Each bathroom had a full size hair dryer. No magnifying mirrors.
There is an elevator from the park garage and they have luggage carts to use.
The office in the pool house opens around 10:30 am so if you need something earlier, you have to go to the office by the townhomes about 1/4 mile down the road. With the VIP card you can get discounts on ski tickets and more if you buy at the office. It was also very convenient to have the shuttle stop right there. It’s very close to Ski Bowl West but not ski-in. You have to cross Hwy 26.
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Date of stay: February 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked a 2 day stay here and showed up after hours. The woman said keys were left at the front desk which they were. I booked the room for 2 nights and got confirmation by internet. The unit itself was unclean. Upon turning on the lights upstairs several cockroaches scurried away. The bed was soft and springy and bedding was stiff and hard. Shower was one of those plastic all in one showers with no shower pressure and water took forever to heat up. Although, I had booked for 2 days I decided not to stay the second night. I paid for it and thought it was only right to not check out early The manager did ask I come down to sign the "lease contract" for my stay. When I went to look at what I was signing she had me paid for 1 week!!! WHAT!!! I only stayed one night and was willing to pay the second which is what I booked. The woman was indignant, couldn't give a rat and just blew me off. I asked her to please honor what was committed which she ignored. I have this under dispute with my credit company and have the records of the original confirmation. I have engaged an attorney to deal with them should the credit card company needs help. There is nothing worse than people who steal your money. Shame on you Collins Lake Resort at Government Camp.
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Date of stay: July 2018
Rooms
Service
Sleep Quality
Trip type: Travelled solo
Room Tip:Best tip is don't go to this place. It is a low brow operation.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nikki S, Director of Operations at Collins Lake Resort
Responded 2 Mar 2019
Dear katmai2018, We are sorry to hear you were dissatisfied with your experience at Collins Lake Resort. However, we are having a difficult time understanding your complaint(s) as we recall the facts surrounding this situation very differently. We have thoroughly reviewed our recorded phone calls, office camera footage and time stamped documentation which support our recollection and stance in this matter. Additionally, the supporting documents and information regarding your claim was submitted to the credit card company. After reviewing the facts and documentation provided by both parties, the credit card company sided with our business and we won the dispute. At 12:11 PM on 7/10/18 our front desk received a phone call from a woman named ______, who claimed to be your girlfriend. ______ was inquiring about availability for a week-long reservation for two people arriving on 7/20/18 and departing on 7/27/18. Our Vacation Specialist found a few available properties and provided ______ with information, so she could visit our website to view photos and sleeping arrangements for each of the available properties. Immediately following the above-mentioned phone call, ______ booked the reservation online for the same week-long date range she had mentioned in the recorded phone call at 12:11 PM. The arrival and departure dates for this online reservation booking were selected by ______, and reservation confirmation documents for the week-long reservation were sent via email. The Vacation Specialist who spoke with ______ earlier that day called back after the reservation was booked and left a detailed voicemail message covering the reservation cost, the dates and the reschedule and cancellation policy. On 7/21/18 you came into the office sign the lease agreement. While in the office, you stated that you didn’t realize that Government Camp was 40 minutes to an hour away from Hood River, so you would be leaving the area early to go stay in Hood River to go kite-boarding. Our front desk staff reconfirmed that this reservation was made for one week and asked if you would like to keep a key so that you and ______ could return to the home anytime within the week-long span that you had rented the property. Our staff advised that we would leave a lock box attached to the front door for the duration of this reservation. Setting up the lock box would assure you would both have access to the home for the full length of your reservation. Then you quickly changed your attitude and approach and stated that your personal assistant had booked the reservation for you. Therefore, you shouldn’t be held to the contract that ______ made with our resort because the credit card she used to book the reservation online was not in her name. We would like to note that when you came into the office, nothing was said about alleged cockroaches. Thankfully, we reside in an area where the climate is not conducive to cockroaches thus, cockroaches are not present anywhere in the Government Camp area. There was also nothing mentioned about the home being unclean, the bedding being uncomfortable, low shower pressure, or the hot water heater having any issues, nor did you ever speak with, or ask to speak with a manager. In fact, you initially stated that you had a great time and loves this resort. You further mentioned you would like to return to our resort in the future for a ski trip with your child. On 7/21/18 phone recordings were reviewed, and camera footage was watched to ensure all policies were upheld on Collins Lake Resorts behalf. This also confirmed that all the reservation details that are now being contested were covered in detail, and that your assistant/ girlfriend was advised of the same information that she agreed to while booking the online reservation. The review further states that you were willing to pay for the two nights you thought ______ had booked, but the amount/ difference you are disputing on the credit card charge back is $269.05. That cost [difference] does not cover the cost for a one-night reservation at our resort. Sincerely, Collins Lake Resort Management Team
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This was an exceptional experience to our family vacation. We are from Hawaii and vacation to Mt Hood often. This time we decided to choose another accommodation and we are so glad we did. The location was perfect with a variety of amenities, walking distance to shops, restaurants, and a short drive to the mountain. The 3 bedroom chalet was perfect for our family of 6. It was comfortable, clean and quiet. We were situated near the community lodge. We enjoyed nightly walks around the area which was safe. We will definitely stay here again.
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Date of stay: March 2018
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in unit #102. There were 6 of us that stay. The condo worked well with two bedrooms and a futon. There is also three bathrooms which is always a plus. Please note that there are a lot of stairs (this was not a problem for our group). The company recommends that you bring your own cooking spices and I second that as there was nothing there to work with. Otherwise a very comfortable and clean unit.
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Date of stay: April 2017
Location
Cleanliness
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beautiful and very comfortable apartment for a fair price. The apartment had everything we could wish for. It is privately owned and very well taken care of. Staff in the office was very friendly and helpful and also wiling to offer us a very good deal.
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Date of stay: September 2015
Rooms
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a fabulous condo for summer fun and winter snow skiing! I have stayed here with girlfriends in the winter for a great get away and also last summer with my family. The condo is maintained very well and fully equiped with kitchen items, games and movies and flat screens televisions. The garage has a nice little game room area, too! The hidden hot tub is fabulous, too! I highly recommend this unit.
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Date of stay: January 2013
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When making reservations, Sue and Tasha were very helpful and were a pleasure to deal with. The kids loved the outdoor pool and hot tubs. Our room was very nice and It couldn't be located in a better spot. We skied and tubed across the street at Ski bowl.
All and All, it was a great experience and we hope to do it again.
Thank you.
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Date of stay: April 2011
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’ll start with the positive notes - the clubhouse with the pool, sauna, and hot tub area are very nice. The hot tub is actually very cool. One, it's huge -- about the size of a small swimming pool. Two, it's located down a short path that crosses a little creek and sits in the middle of some mature fir trees in a beautiful setting. There are, however, about 160 unit so it’s get very crowded at times. We definitely enjoyed the sauna though and the clubhouse was well built, had a nice "lodge" feel to it, and very comfortable. They also have free wi-fi available in the clubhouse.
The front desk people were friendly and helpful and the person I spoke to when making my reservation was excellent. I accidentally left something behind and they found it and promptly mailed it to me.
The proximity to Portland is convenient which I'm sure is a big draw for weekender's. As a skier, it’s great having 3 ski areas within 3 – 15 minutes of this location as well.
Some comments regarding the specific unit we stayed in #H141 – and note that every unit is has different owners and furnishings. First of all, the unit was shown on their website as a 3 bedroom -- which it is not. It is a 2 bedroom + a loft. The unit was nicely decorated and the kitchen was well furnished.
The queen mattresses in this unit are terrible and the pillows are poor as well. The bed sheets were of rather poor quality as well.
The towels were generally in average to poor condition and some had bleach stains on them. And since the clubhouse with the pool and hot tubs did not supply towels, there were nowhere near enough towels either. Fortunately there is a washer and dryer which we utilized.
The door locks in 2 of the 3 bathrooms are broken and do not work.
The resort provided one 1.5 ounce container of shampoo for each shower and no conditioner (the shampoo was not a shampoo-conditioner combo either). With 6 people, we quickly ran out.
They also provide very cheap paper towels and tissue paper. Napkins were not provided either. This is just not what I would expect from a “resort”.
The TV's in the bedrooms are of poor quality – the one HD TV was in the master and has about an 18” screen and the picture quality is poor. The TV in the living room is better but the remote did not work even after swapping out the batteries.
The ping-pong table in the garage is totally broken and should just be thrown away.
And now for the one really big, disgusting exception... in the queen bedroom I went to grab an extra blanket out of the closet. When I picked it up and started to unfold it, the blanket was damp and had blood stains on it. Talk about disgusting -- and definitely a first for me. I called the front desk, was told housekeeping would come by and remove it.
Other than this one rather big sanitary issue, however, the unit was quite clean. If it wasn't for that disgusting detail, I'd have given the unit 4+ points for cleanliness.
The unit did have a nice washer and dryer in the heated garage, and as I said above, the unit very nicely decorated.
Would I stay at Collins Lake Resort again or recommend it to a friend? Only on a qualified basis: 1) I wouldn’t think about paying their rack rate and 2) Only if I was 100% certain about the bed quality. Not getting much sleep much is not fun.
Also note that Government Camp is a bit of a funky place, to say the least. It definitely does not have a traditional resort feel to it. This is more of a small mountain community that happens to be located near some ski areas. Dining options are quite limited -- if you like hamburgers all the time, you'll be in luck. There is no shopping in this town to speak of either.
Just know that Collins Lake Resort is not a resort like a Black Butte Ranch, Eagle Crest, or Sunriver. However, summertime up there could be great because there is an almost unlimited amount of outdoor activities available. If you make sure your expectations are in line with the offering, and know some specifics about the unit you are thinking about renting, Collins Lake can be a fun place to stay to stay.
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Date of stay: March 2011
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shannon_Fischer, Front Office Manager at Collins Lake Resort
Responded 2 Apr 2011
These comments are very much appreciated and will be passed along to the owner of the chalet. Comments regarding mattresses, pillows, and linens are of high importance and we appreciate guests making our staff aware of suggestions that can be recommended to the owner of the home. Regarding the floor plans of the Chalets, all units that offer a den with sleeping arrangements are listed as 3 bedrooms; each unit’s description specifies whether the den is open, partially enclosed, private with a privacy curtain, or private with a door. The floor plan is typically specified at the time of reservation. Guests are always welcomed and encouraged to request specific floor plans, amenities, and views when speaking with one of our vacation specialists. Due to the special vacation packages that are currently being offered, it is possible that a unit with a private den was unavailable during your stay. In regards to the blanket; it had been bagged up with the purpose of being removed from the unit and was not intended for guests’ use. Regrettably, it was set aside and missed on the final walk thru of the unit. It’s great to hear that the amenities at the resort are being enjoyed; the great snow season brought one of our busiest spring breaks and it was great to see so many people out and about enjoying what Collins Lake Resort and the Mt. Hood Area has to offer. Thank you again for the feedback; guest comments play a large role in assisting us to provide a wonderful and memorable experience for our visitors. Sincerely, Shannon Fischer
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You can go on the website and click on Local Area guide and will be able to see the pool from the condo side and then at the Grand Lodges. The chalets have a pool a hot tub and then a leisure pool which can fit up to 30 people which is a huge jacuzzi. The pools are open all year around and are heated to 84 degrees
There are more places to choose from in the Government Camp area.
ALSO KNOWN AS
collins lake hotel government camp
LOCATION
United StatesOregonClackamas CountyGovernment Camp
NUMBER OF ROOMS
50
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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