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Valley River Inn

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1000 Valley River Way, Eugene, OR 97401-2215
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Traveller (256)
Room & Suite (186)
Dining (32)

About

#13 of 41 hotels in Eugene
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Find tastefully appointed accommodations and upscale amenities in a stunning riverfront location at Valley River Inn. Our historic hotel in Eugene, Oregon offers 257 spacious suites & guest rooms with patios or balconies offering gorgeous views of the Willamette River, the Owen Rose Garden, and our beautifully landscaped courtyards. In addition to our cozy rooms and suites, our Eugene hotel offers an outdoor pool, indoor whirlpool, 24-hour fitness center, and on-site restaurant—the award-winning SweetWaters on the River—that serves innovative Pan-Pacific Northwest cuisine in an elegant riverfront setting. We’re located in the heart of Willamette Valley, close to everything you want to see and do in Eugene. Visit your favorite student at the University of Oregon, and take in an Oregon Ducks football game at nearby Autzen Stadium. Enjoy great shopping and dining next door at Valley River Center. Or spend the day touring local wineries and breweries. Valley River Inn has it all.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Vending machine
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
1044Reviews16Q+A100Room tips
Traveller rating
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Popular mentions
Liz D wrote a review 6 Oct
1 contribution
This hotel has gone downhill!!! It used to be , one of the nicest in Eugene.They just don't care anymore.Its dated, it's dirty, the employees even look ragged.There used to be nice, efficient, well dressed people, like the nice gentleman at the front desk, I think his name was Hans. now they all look like they work at fast food. I used to stay here all the time, will look for nicer place, they are so overpriced.
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Date of stay: September 2021Trip type: Travelled on business
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Response from Greg Taylor, General Manager at Valley River Inn
Responded 1 week ago
Thank you for taking the time to send in the review and the specific feedback. I'm sorry we have disappointed you. We did see our Winter 2020 renovation get postponed; it is now set to be split between Winter of 2022 & 2023. We agree it is overdue.
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Marie S wrote a review Sep 2021
1 contribution
We really enjoyed our stay here. Laura B at the check-in desk was very helpful and she made us feel like valued customers. The room was large and had comfortable furnishings in addition to a patio over looking the river. We were tired from traveling and didn't want to go to the restaurant, there were easy instructions in the room to order takeout and they called us when the order was ready! Everything seemed so well organized. We enjoyed eating our delicious meal on our patio. This was our first stay here but won't be the last.
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Date of stay: September 2021
Value
Location
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Response from Greg Taylor, General Manager at Valley River Inn
Responded 4 weeks ago
Thank you very much for the kind review- especially for calling attention of Laura's service. So very appreciated!
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Maddie wrote a review Sep 2021
1 contribution1 helpful vote
My husband and I choose to stay in this hotel prior to leaving for the airport the next morning because they had an airport shuttle. We left our car for $50 to stay parked in their parking lot (obviously convenient). However, on vacation, they charged my card for $100 without telling me and when I called to ask why, she said there was an extra $50 ‘accidentals’ charge but it would be removed when we picked up the car. Umm okay, no one explained that to us but okay, I can get over it. Then, before we left the lobby, the women up front said in order to get a ride back to the hotel from the airport, we would have to have ‘bag in hands’ and give them a call to let them know we were ready for pick up and ready to go. I agreed, thanked her, and we left. We got back into Eugene last night after a 10hr plane ride & I waited until having my ‘bags in hand’ to give them a call. Once I did, the women on the phone said I would have to wait an HOUR AND 20 minutes for the next shuttle to come through to pick us up. I was obviously upset and needed to get home so I said no and hung up. After I paid an extra $30 for a cab back to my car, I called the hotel and asked to speak with the manager. She explained to me that there was nothing she could do & she’s sorry ‘no one explained the policy to me’. The women didn’t offer a refund for the inconvenience, she didn’t care I had to pay for a cab, and she told me there was nothing to be done. Extremely disappointing!! The only reason we stayed in the hotel was for the shuttle and we did not get that. Instead, we had to pay more and more money for this hotel. Will never be back to this hotel because of how everything was taken care of & how unprofessional it truly was.
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Date of stay: August 2021Trip type: Travelled with family
1 Helpful vote
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Response from Greg Taylor, General Manager at Valley River Inn
Responded 10 Sep 2021
Thank you for taking the time to send in your feedback. I am sorry for how the entire experience unfolded. We do indeed have an "incidental" hold; but as you noted, that should be disclosed at check-in. There is no excuse for telling you to expect a shuttle and then not delivering the service. I would be happy to reimburse for the cab and if there is more I can do to make it up to you please let me know.
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Jay V wrote a review Sep 2021
5 contributions
This hotel has history, really great location. Staff were great. Food in their restaurant was great and the staff awesome. Very pet friendly. Pool and hot tub worked. You can get bikes go on riverwalk. Walking distance from mall
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from Greg Taylor, General Manager at Valley River Inn
Responded 10 Sep 2021
Thank you for the kind review!
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GoDeco wrote a review Aug 2021
Walnut Creek, California18 contributions20 helpful votes
Nice, clean, friendly hotel. I really like the rooms over the river. You can take a nice long walk after a day of driving. I stay at this hotel several times a year as I travel between Washington state and California. The restaurant is also nice and serves good food. I believe they have a guard in the parking lot so your car is safe. It’s next to a shopping mall, although I’ve never been there.
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Date of stay: August 2021Trip type: Travelled solo
Room Tip: Try and get a room by the river it’s very nice
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Response from Greg Taylor, General Manager at Valley River Inn
Responded 30 Aug 2021
Thank you for taking the time to send the kind review. And yes we do have security on site in the evenings.
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PRICE RANGE
US$104 - US$177 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the valley river hotel eugene, valley river hotel
LOCATION
United StatesOregonEugene
NUMBER OF ROOMS
257
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Frequently Asked Questions about Valley River Inn
Which popular attractions are close to Valley River Inn?
Nearby attractions include Willamette River bike trail (0.4 km), Owen Rose Garden (0.4 km), and Valley River Center (0.5 km).
What are some of the property amenities at Valley River Inn?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Valley River Inn?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Valley River Inn?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Valley River Inn?
Conveniently located restaurants include SweetWaters, Texas Roadhouse, and Dickie Jo's.
Are there opportunities to exercise at Valley River Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Valley River Inn have an airport shuttle?
Yes, Valley River Inn offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Valley River Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Valley River Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Valley River Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Valley River Inn have any great views?
Yes, guests often enjoy the river view available here.