I generally like the Aloft brand, but this hotel is not up to their usual standards. I think they have either let maintenance slip or they might be planning a remodel. The rooms seemed dated and the room smelled very musty. There was no shelf in the shower to place soap or shampoo. The front desk staff were very nice, but there was little they could do to fix the problems.
Get your AC fixed! For $189/night for a spontaneous night away my husband and I we were not impressed. Right when you walk in it’s hot and muggy. The pool was not picked up even first thing in the morning. Towels and pool toys everywhere, furniture knocked over. The poor receptionist had a fan blowing and it was still so hot at her desk. When it started raining we wanted to go to the bar and the ceiling was leaking, it was HOT and muggy, and there wasn’t a bartender in sight. I called for extra pillows and no one answered the phone. Get your crap together!
The room smelled, there were dogs everywhere, not even small dogs, every guest seemed to have one, huge ones taking up the elevators - Is this a doggy daycare? Disgusting. Also, very stingy that guests had to pay for bottled water. I checked out two days early and didn't get a refund, but gladly left because it was so unpleasant.
Easy check in process (especially landing at nearly midnight), very nice/spacious layout to the rooms, and decent sized gym. Parking is directly behind the property and super easy to access. Location is convenient to numerous eateries and bars.
My dog and I drove from San Antonio and after two I-35 backups finally arrived here very road tired. I stay at tons of hotels but because of my dog I now stay at La Quinta and Best Western as they don't charge $150 for my dog to stay with me. So... 1. Poor signage on street coming going south (from expressway). Just says "WXYX bar" and the hotel name is like 10 stories up, and I couldn't see up that high while I was driving. Unless you pass in front, I did not see any hotel name on the ground level. It would be good to have ground floor signage both for the hotel and for the parking lot, as well as rates for parking. I did not realize there was a charge for the lot. 2. There was no one staffing the front desk (if you call it that) and I yelled out twice before someone came. She apologized that gave me free parking for the wait, and was very hospitable. 3. Pets are free, but parking is not. 4. Color palette is very wild. See pics. 5. I am 58 and I was definitely the grandpa in the hotel. There were a lot of drunk guests and a party van was parked outside. A guy was pushing a girl in a shopping cart outside the hotel when they were pretty loud. I'm sure they thought this was all very funny, but I grew out of most of this stuff a few decades ago, and was mostly looking for a quiet night's sleep before hitting the road again. 6. I liked the room layout and it had plenty of space to put belongings, suitcases, computer bag, etc. 7. The city view was really nice. I was facing south. 8. Platform beds were pretty comfortable, HVAC was good, and pillows were nice...Not the super cheap ones that Wyndham usually has. The room had plenty of space for us. 9. If they could tone down the Gen X vibe and decorating, I would probably come back... And maybe I will anyway now that I know what to expect. Someone else might just love this hotel, but I would prefer a homey atmosphere like I get at Hampton Inn, Holiday Inn Express, Townhome Suites, La Quinta, and Homewood Suites. I even like Home2 Suites, but AC was a bit too much for me and I left the only one I ever tried. This might give you a little bit of background what I like and don't. Good luck!…