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Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK

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13501 W Memorial Park Dr, Oklahoma City, OK 73120-8326
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (53)
Room & Suite (41)
Dining (2)
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A note from Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK
Updated 21/07/20

About

#34 of 185 hotels in Oklahoma City
Location
Cleanliness
Service
Value
The Country Inn & Suites By Carlson Oklahoma City North (Quail Springs area) is located off of West Memorial Road in north Oklahoma City, OK. Hotel guests enjoy our welcoming hospitality and convenient amenities, including complimentary wireless Internet access, a complimentary breakfast, Fitness Center and an indoor heated pool & hot tub. Our Oklahoma City hotel is less than two miles from Quail Springs Mall and minutes from some of the area's top attractions, including the Oklahoma City Memorial and Museum.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Shallow end in pool
Breakfast buffet
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Mid-range
Languages Spoken
English, Spanish, Hindi
Hotel links
Special Price:Book Ahead, Get 25% Off
521Reviews8Q+A39Room tips
Traveller rating
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Popular mentions
traveler195200 wrote a review Apr 2021
Minneapolis, Minnesota97 contributions30 helpful votes
I booked this hotel as we have stayed there before a few times and based on the Radisson’s own web page description of their Covid precautions. Sadly, the Covid precautions did not match Radisson’s own stated “always” practices at all American facilities. - Front staff was not sitting behind plexiglass, they were only wearing plastic face shields without masks (not approved protection without mask.) -They had sign on door that masks are required. Unfortunately they did not even acknowledge guests who came in without masks. When we declined getting on the elevator with a unmask man - he responded “ I don’t believe in the pandemic.” Several kids in hallway not masked going back and forth to pool. No adult supervision. -Finally the website says “grab and go” breakfast is available. When I asked at checking Was told they only had full breakfast in the breakfast room. With the number of unmasked guests throughout the common areas, we were not comfortable sharing indoor space. -Our room was very clean, just had 1 hand towel and 1 washcloth. If a local CIS is going to only follow local guidelines that are different than CDC, WHO and Radisson corporate policy, I would appreciate full disclosure at time of booking the reservation.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Country Inn and Suites, General Manager at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK
Responded 3 Apr 2021
Thank you for reviewing our hotel. I will bring your review to my owners so we can use your review as a training tool for future guest. We do wish you safe travel in these crazy times.
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Marie Y wrote a review Mar 2021
Tecumseh, Oklahoma1 contribution
We chose this hotel based on them having an open indoor pool and hot breakfast. Outward appearances the hotel was in good shape, our room you could tell had prior guests that just didn't care for other people's property. There was one questionable stain in our room that appeared to be dried set in blood. The hot breakfast was amazing with staff constantly in and out filling and cleaning. I was disappointed in the cleanliness of the pool. Saturday we had to skim out LOTS of hair and Sunday at around 8 in the morning the pool area was still trashed from the previous night and lacked clean towels. The biggest complaint that I had was Sunday we had taken some luggage down that morning and decided to do a quick run for donuts. When we arrived back to our room at 9:30/9:45 the maid was in the middle of cleaning our room. She had already thrown out my sons birthday cookie from the prior day and had his birthday bag with his gifts, snacks, and toys on her cart. When she realized we were there she questioned if we were checking out today which I replied yes but checkout was not until noon. I asked if that was correct because we had planned on staying until 11:30 as our next destination did not open till noon. This caused me to question the integrity of this staff member.
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Date of stay: March 2021Trip type: Travelled with family
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Response from Country Inn and Suites, General Manager at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK
Responded 22 Mar 2021
Thank you for reviewing our hotel. I am sorry that we failed you. I will be opening up a full investigation on your room and I will find out why a staff member was cleaning your room before you checked out. Thank you for bringing this matter to my attention. I will work to get this fixed so similar incidents will not happen again.
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waffie wrote a review Jan 2021
okla12 contributions14 helpful votes
Staff was great but the whole hotel needs a deep cleaning. 1st room had hair on pillows & the rest of the room needed cleaned. The 2nd room was ok but the room needed a good cleaning also. We stayed the night because of the hassle to pick up & leave for another hotel. We won’t be back
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Date of stay: January 2021Trip type: Travelled as a couple
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Response from Country Inn and Suites, General Manager at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK
Responded 9 Jan 2021
Dear waffie, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
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johndappel wrote a review Dec 2020
Canadian, Texas6 contributions1 helpful vote
This once was our go to hotel in the quail springs area. That has changed. This property need a full clean from top to bottom. Everything about it is dirty. Stain on walls right next to the Only 1 of 2 elevators that were working. We got our room which is big but pulled back sheets and looked like someone had laid in both beds. Long black hairs on each bed. They were nice and moved us to another less dirty room. If you need a quick place to stay this is it. The 65$ room price is correct maybe hi. They jack the price up to near100$ Or more on the weekend. The owner needs to look at his property and spend some money to fix/clean. Mark this one off the list
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Date of stay: December 2020Trip type: Travelled with family
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Response from Country Inn and Suites, General Manager at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK
Responded 18 Dec 2020
Dear johndappel, Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation at the undefined. We will review the condition of your room with our maintenance staff to ensure our guest rooms are up to brand standards.
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ramblerandagambler wrote a review Oct 2020
Kuwait City, Kuwait120 contributions98 helpful votes
They hold a $100 deposit, have a limited breakfast for two hours, tiny swimming pool, and one shampoo per too . The hotel seems very interested in saving money. Otherwise, the room was clean, new, a bit boring. A good value for what we got. The best thing is the nearby bar Cowboys OKC.
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Date of stay: October 2020Trip type: Travelled with family
2 Helpful votes
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Response from Country Inn and Suites, General Manager at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK
Responded 29 Oct 2020
Dear ramblerandagambler, Thank you for your feedback and for taking the time to write about your experience. We will do our best to update our hotel.
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PRICE RANGE
US$74 - US$117 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOklahomaOklahoma City
NUMBER OF ROOMS
95
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Frequently Asked Questions about Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK
Which popular attractions are close to Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK?
Nearby attractions include Sixth Sense Escape Games (0.7 km) and Friends Bar (0.6 km).
What are some of the property amenities at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK?
Guests can enjoy free breakfast during their stay.
Is parking available at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK?
Yes, free parking is available to guests.
What are some restaurants close to Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK?
Conveniently located restaurants include Nunu's Mediterranean Cafe, Mahogany Prime Steakhouse, and Pub W.
Are there opportunities to exercise at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to Country Inn & Suites by Radisson, Oklahoma City - Quail Springs, OK?
Many travellers enjoy visiting Henry Overholser Mansion (14.7 km), Harn Homestead (15.3 km), and Gold Dome (13.6 km).