We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Newcastle George Washington Hotel Golf and Spa

Save
Share
Stone Cellar Road High Usworth, Washington NE37 1PH England
Lowest prices for your stay
Hotels.com
Expedia
Mercure
US$73
View deal
Booking.com
eDreams
ZenHotels.comUS$78
View all 10 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (220)
Room & Suite (100)
Dining (54)

About

#4 of 6 hotels in Washington
Location
Cleanliness
Service
Value
Corporate and leisure business hotel with 7 conference rooms, 18 hole award winning golf course and driving range, 3 function rooms for all types of functions
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Mini golf
Highchairs available
Parking
Wifi
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor furniture
Picnic area
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Extra long beds
Walk-in shower
Interconnected rooms available
Room service
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Sofa bed
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
1333Reviews20Q+A100Room tips
Traveller rating
  • 497
  • 368
  • 257
  • 111
  • 100
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
mukhasben wrote a review 2 Dec
South Shields, United Kingdom1709 contributions168 helpful votes
+1
The George Washington hotel (Situated in Washington in the North East of England but with apparent American links) has been a well known venue, hotel, golf course, party or wedding venue for years. We were there for a works Christmas party and had a good time. Food was lovely but would have liked more veg, the sweet was nice, but the cost of drinks even as a one off are ridiculous! Getting served was even harder!
Read more
Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Abbey Road wrote a review Nov 2022
Osaka Prefecture, Japan143 contributions155 helpful votes
We recently held an intimate, private family event at the George Washington Hotel and were delighted by the levels of professionalism, friendliness and efficiency of all staff we spoke with. Special mention must go to Amanda, Nish and Anthony. Every aspect of what we required was provided and refreshments were ideal. Fresh coffee & tea along with freshly made pastries. Although we did not stay overnight and simply required an appropriate meeting room, I can’t comment on bedrooms etc but if we needed to stay in the area again, we would not hesitate to look here first. Once again, thanks to Amanda, Nish & Anthony for making our brief time with you go so well.
Read more
Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
stevo1965 wrote a review Nov 2022
Felixstowe, United Kingdom20 contributions8 helpful votes
Stayed here for two nights over a weekend in early November, we stayed in a privilege room over looking the golf course, it was a very large room with a lounge area, good value for money clean and tidy, with friendly and knowledgeable staff. The breakfast was buffet style with a great selection of choice, it was nice to eat proper black pudding again, good quality of food, it has a decent size swimming pool and Gym and would recommend this hotel to anyone
Read more
Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from George Washington, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa
Responded 3 weeks ago
Dear Stevo1965, We very much appreciate your feedback score regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive a great score. I will share your result with our team. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Glasper
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alan G wrote a review Oct 2022
Ripley, United Kingdom711 contributions435 helpful votes
I was booked in here for one night whilst on business in the area and I must admit I was a little underwhelmed by the experience. The hotel is strangely laid out and somewhat soulless, with all the amenities at one end of the building. The bedrooms are spacious and although rather basic and tired, they are adequate for a one night stay. Unfortunately my bed was uncomfortable and in need of a new mattress and I was only able to use the hand-held shower attachment from the bath taps, as the wall mounted fixture didn't work. Talking to colleagues, this didn't seem to be the case in all rooms so maybe I was just unlucky - if I'd been staying longer, I would have asked to change rooms. Food and drink in the restaurant was okay although on the pricey side, but to be fair, the staff were friendly and efficient. I didn't bother with breakfast as it was overpriced at £17 a head and from colleagues' advice, not worth it. Overall, I thought my stay was average for the price paid and I came away feeling rather disappointed with the experience. Would I stay here again if returning to the area for business? Probably not I'm afraid.
Read more
Date of stay: October 2022
Value
Rooms
Service
Trip type: Travelled on business
Room Tip: Rooms overlooking the car park rather than the golf course are quieter.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from George Washington, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa
Responded 14 Oct 2022
Dear Alan, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, David Glasper
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ANITA C wrote a review Sep 2022
Manchester, United Kingdom20 contributions17 helpful votes
Very poor quality they couldn't even get a poached egg right it was cold ,waiting for the waiting staff to bring it too the table. Woken up after 2am with shouting and banging, complained. When address it yesterday morning said they couldn't find anyone making noise The shower head was terrible needed cleaning. The wardrobe inside was broken looked like it had been in there for 30years .the king size bed was made of two singles with no mattress topped. Shocking value for money
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from George Washington, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa
Responded 27 Sep 2022
Dear Anita, Thank you for taking the time to tell us about your experience at the Mercure Newcastle George Washington Hotel Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Glasper
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JO wrote a review Sep 2022
1 contribution
Visited the Montana spa yesterday, on arrival we were pointed to the changing room door and as we were getting changed realised that we had not been given a towel or robe- so we had to go out to the desk and ask for them. Pound coins are needed for the locker- but we did not have any change so was given only one token so we had to share the locker. 45 minutes is allocated in the pool area - when we entered the area was cold as all of the window the full length of the room were open..but we were luck enough to have it to ourselves. pool was wide enough for 2 people to swim side by side. Jacuzzi was the best-good size and very warm and powerful. We allowed 10 minutes for pool/sauna/jacuzzi but had no time for steam room. After getting into our robes we went for our treatment and was advised that the we needed to complete the customer questionnaire which was part of our treatment time which was disappointing. Treatments was supposed to be 2x1 hour- 1hr full body and 1xfacial and they were using Elemis products-great. The actual massage was disappointing in a number of ways, as it was more of a rub over than a massage, once the oils were applied then a glove was used and seem to remover the oils instead of letting oil soak in and work its magic. We both had a face mask applied the treatment girls left the room for what seemed a long length of time - we both thought about getting up to find them a few times - but without a watch not sure how long the time was that we were left. Previous places I have been they have worked on another part of the body. When the treatment ended- my hands and feet had not been done, the girl was happy to do my hands but it was only a rub of oil like putting hand cream on and not a massage. The package also included a lunch. The dining are was nice and comfortable and clean-service was good. The menu choice was mainly pizza or salad which had a had a number of supplementary charges. We both went for chips/colesaw/ salad and a meat (loads and tasty) in a sauce and a brioche bun, The first time we went before Covid it included a dessert which was priced at £7.00 which was no longer part of the package and the menu had not been updated. I would of been happier with less meat and a dessert. Drinks were extra. Overall it was disappointing so we won't go back again, the spa seemed to be run by 2 young girls who need to develop the massage technique.
Read more
Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from George Washington, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa
Responded 13 Sep 2022
Dear Joanne, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, David Glasper
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mireille W wrote a review Sep 2022
52 contributions32 helpful votes
We stayed in one of the largest cleanest rooms I’ve seen, especially for the amount we paid. The breakfast room was luxurious and the variety of breakfast food was exemplary. Our stay was perfect due to the lovely staff, naming in particular Georgia (on reception) and Paul and Chris on breakfast duties, whose hospitality skills were exceptional
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from George Washington, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa
Responded 13 Sep 2022
Dear Mireille, We very much appreciate your feedback score regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive a great score. I will share your result with our team. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. All the staff you have mentioned are my staff so I would like to thank you for that feedback. I will have a word with them myself and pass your comments on. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Glasper
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stevie Martin wrote a review Sep 2022
1 contribution
Golf course and the hotel have no communication at all so if your planning on a golf trip book golf separate and not through the hotel or golf break's so they don't do any communication with each other and we will definitely not be going back there as that's 2 years now that they have mixed our golf trip so would not recommend this place sorry but only telling the truth
Read more
Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from George Washington, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa
Responded 19 Sep 2022
Dear Stevie, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I am sorry you want be returning back to us in the future. Sincerely, David Glasper
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jayne B wrote a review Aug 2022
Anlaby, United Kingdom23 contributions16 helpful votes
+1
On arrival at the hotel, we had a swift and easy check in. The room, on first glance, was nice (we stayed in a privilege room). However on closer inspection we noticed there was lots of hair and dust on that floor and around the room. Then I noticed a fag end under the side table. My partner reported this to reception and we were given 2 drinks vouchers and were told the cleaner would clean it in the morning. Fast Forward a few hours and it’s time for bed. As we pulled back the bedding, we noticed the sheet was stained with what looks like blood. This was reported to reception again. The member of staff was more than helpful and apologetic (this was 23/08/22, I didn’t get her name but we were very grateful for her help). This time we got further drinks vouchers and initially she just provided us with clean bedding but then offered us the bridal suite if we wanted so obviously I jumped at the chance of this. All in all it was an average experience because the cleanliness issues could have and should have been avoided but we can’t complain at how it was handled. Breakfast in the hotel was buffet style and was nice, just what you typically expect from a Mercure hotel.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Good for business type not so much for couples
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from George Washington, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa
Responded 30 Aug 2022
Dear JayneB421 Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I am so pleased you liked the bridal suite and I will pass your comments onto Emma that was on the main reception and come to your room. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, David Glasper
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matt S wrote a review Aug 2022
3 contributions3 helpful votes
As we work away a lot, it was so nice to see such regular friendly faces, Martin, Kyle, Kieran and Robyn always greet us with smiles and always remembers what we want, quite often our drinks are ready for us before we get to the bar, they always recommend amazing food and all suggest what we can do while waiting for work through the day, if you ask me or any of us that work up here they all deserve a pay rise, the customer service it top quality and they all knows how to make the place feel like a home from home.
Read more
Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from George Washington, General Manager at Mercure Newcastle George Washington Hotel Golf and Spa
Responded 17 Aug 2022
Dear Matt S, We very much appreciate your feedback score regarding your stay at the Mercure Newcastle George Washington Hotel Golf & Spa. It is always a pleasure to receive a great score. I will share your result with our team. I am sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Glasper
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
PRICE RANGE
US$79 - US$96 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandTyne and WearWashington
NUMBER OF ROOMS
125
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

MERCURE NEWCASTLE GEORGE WASHINGTON HOTEL GOLF AND SPA HK$536 (H̶K̶$̶6̶1̶4̶) - Updated 2022 Prices & Reviews - England

Frequently Asked Questions about Mercure Newcastle George Washington Hotel Golf and Spa
Which popular attractions are close to Mercure Newcastle George Washington Hotel Golf and Spa?
Nearby attractions include The Escape Key (7.7 km), Victoria Tunnel (6.8 km), and The Flight Experience (7.8 km).
What are some of the property amenities at Mercure Newcastle George Washington Hotel Golf and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mercure Newcastle George Washington Hotel Golf and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Newcastle George Washington Hotel Golf and Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Newcastle George Washington Hotel Golf and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Newcastle George Washington Hotel Golf and Spa?
Conveniently located restaurants include Simla Restaurant, Rio Brazilian Steakhouse - Quayside, and Punto Italian Kitchen.
Are there opportunities to exercise at Mercure Newcastle George Washington Hotel Golf and Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Mercure Newcastle George Washington Hotel Golf and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Newcastle George Washington Hotel Golf and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Newcastle George Washington Hotel Golf and Spa?
Many travellers enjoy visiting Victoria Tunnel (6.8 km), Quayside (6.7 km), and Newcastle Cathedral (7.1 km).
Is Mercure Newcastle George Washington Hotel Golf and Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.