Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#6 of 7 hotels in Fareham
Location
Cleanliness
Service
Value
See why so many travellers make TravelRest Solent Gateway their hotel of choice when visiting Fareham. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
Titchfield Abbey (1.6 mi), located nearby, makes TravelRest Solent Gateway a great place to stay for those interested in visiting this popular Fareham landmark.
Rooms at Travelrest Solent Gateway Hotel provide a flat screen TV, and guests can stay connected with free wifi.
In addition, while staying at Travelrest Solent Gateway Hotel guests have access to room service and baggage storage. You can also enjoy an on-site restaurant. Need a place to park? Free parking is available at TravelRest Solent Gateway.
While in Fareham be sure to experience local crab favourites at Villa Romana.
There is no shortage of things to do in the area: explore popular history museums such as Westbury Manor Museum.
At TravelRest Solent Gateway, your comfort and satisfaction come first, and they look forward to welcoming you to Fareham.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Centrally Located
Languages Spoken
English
Location
22 The Avenue, Fareham PO14 1NS England
TravelRest Solent Gateway
209 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Visiting family so location was ideal. Plenty of parking and next door to a harvester, which was very convenient for dinner after a long drive.
Rooms are dated but comfortable. Unfortunately a window was left open so by the time we checked in (evening in November) the room was freezing.
Be prepared for a bit of noise, walls are thin and floorboards creaky so you can hear movement from other rooms, stairs and hallway. Luckily it didn't seem very busy so this wasn't a huge issue.
On the plus, there was a good selection of pillows in the room which was nice to find one of a comfortable thickness. It was also a pleasant surprise to find a cafetiere as an alternative to the standard instant coffee sachets.
Unfortunately didn't get a chance to sample breakfast, service ended before we rallied (lay in recovering from the drive). It would be great if service continued a bit longer but as mentioned above, harvester is next door.
Overall reasonable for the money and would stay again
Read more
Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff were very friendly: from the lovely Eileen who talked me through my phone booking and greeted me on arrival, through the owner who bought in ingredients specially for my preferred gluten-free breakfast, to the helpful kitchen staff.
The double room was pretty small and the decor took me back to the 80s (it even smelled like my college room, which was a lovely spot of nostalgia!) but it was comfortable and clean. The cafetière and ground coffee were a nice touch.
The breakfast was fine and the conservatory it was served in was lovely: clean and bright with a view over the garden.
Read more
Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Hall, General Manager at TravelRest Solent Gateway
Responded 31 Jul 2024
Dear 862eleanorh Thank you for your highly rated review which we really appreciate. We have noted your comments for improvement. Thank you for taking the time to review us.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here for a couple of nights on a business stopover. There is plenty of parking, free wifi and the room I had was clean and comfortable. It's not a five star luxury place, and a little dated in some areas, but overall not too bad. There is a Harvester about 100 meters away for a bit of reasonable pub grub.
My only poor experience was the fire alarm going off at 2am due to "a faulty alarm in a single room". The hotel's response to the alarm was to be honest, not the greatest and perhaps something they could learn from. At least do a role call next time!
My rule of thumb is asking myself would I stay here again? Possibly, yes, but I would also consider altenatives.
Read more
Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked for two nights for a family visit and was given room 30, a double. On entering the room it was immediately apparent that it needed considerable work and was in a poor state of repair with paint flaking off the ceiling, damp in the ceiling, windowsill in a poor state with flaking and cracked paint. The room door did not latch closed, in fact there wasn't even a cutout in the frame for the latch, and it also had a one to one and a half inch gap underneath it, not much use as a fire door!!
The room is a double but only had one bath and one hand towel in it. One miserly set of toiletries with a one very cheap plastic water glass in a bathroom that needed cleaning properly and had a door that wouldn't close unless slammed very hard.
There was only one bedside lamp in the room, though the light pouring in the gap at the bottom of the fire door helped if you had the side of the bed without a light.
I thought about ringing reception about all of this but then found there wasn't a phone in the room either.
The room was very noisy with traffic on the A27 and the fact you could hear any water running in the surrounding rooms, their TVs or the occupants talking.
The dining area of the hotel is reasonable but the rest of the hotel is very tired and feels dark and oppressive especially with dark tartan carpeting in corridors and stairways.
All in all it was two unpleasant days stay which I will never be repeating and would advise people not to get their hopes up if they book this hotel. If you must stay there then make every effort to get a room facing the rear of the hotel as you may escape the traffic noise at least.
Read more
Date of stay: October 2021
Value
Location
Service
Room Tip:Use another hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Hall, General Manager at TravelRest Solent Gateway
Responded 31 Oct 2021
We are so sorry that you did not enjoy your stay and thank you for your feedback, which will help us improve. Unfortunately during the weekend you stayed the M27 was closed for a smart motorway upgrade which increased the traffic using the A27 adjacent to the hotel. Otherwise, especially overnight the hotel double glazing is usually sufficient to reduce the noise.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the TravelRest Solent Gateway Hotel from Friday 29th Oct to Monday 1st Nov. On the second night, Saturday 30th, I arrived in my room at approximately 11 pm and found that the door was unlocked. I also discovered that the bed had been stripped and the duvet and pillows had been left on the floor by the door. I informed Elliott in reception who brought some linen and we both made the bed. In the morning I discovered all the towels had been taken away. As there was nobody in reception and was short of time, I had to quickly go to my relatives house and use their shower and towels. When I returned to the hotel that evening, I discovered my room hadn't been touched except for the reappearance of the towels. The cups I had used for my coffee the night before and my morning cup of tea were still dirty and none of the tea, coffee, bottle of water, sugar and milk sachets had been replenished. The gentleman in reception, Ian I believe, said that they are not currently servicing rooms for guests who are staying longer than one night. He also said that Elliott had mentioned about the linen and towels but he couldn't understand why this had happened.
I have written to the hotel, but having read some of the most recent reviews as well as the responses from Ian the Manager, I think I can safely say that Ian has no intention of accepting his hotel is in steep decline and it would appear he is very happy to take the public's money in exchange for poor service and a shabby, poorly maintained establishment. It will be interesting to see if he responds to my email or indeed this review.
Shame on him and I will not be using this hotel anytime soon, nor will I be recommending it to anyone.
Read more
Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Hall, General Manager at TravelRest Solent Gateway
Responded 6 Nov 2021
Hello Firstly I would like to apologise that you did not receive the service you or we would have expected during your recent stay. To clarify, during the ongoing COVID pandemic we have taken the decision to focus on deep cleaning guest rooms after each guest departure, including disinfecting each room. We feel this is important to our guests and our team to reduce their risk of COVID at this time. In order to achieve this we have had to take the decision not to clean guest bedrooms for guests who are staying more than 1 night. Most guests acknowledge and appreciate this approach to COVID management. We should have informed you of this fact on check in and I am sorry if that did not happen. I am sorry your room was then inadvertently stripped of the bedding and towels and the inconvenience this caused.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On arrival the hotel is a lot smaller than what it looks like on the pictures. The furnishings and rooms all need up dating. There was damp on the walls, cracked tiles in the bathroom, toilet didn’t flush and kettle broken in the room. The shower was above the bath and the hot water took ages to come through. On one day, the boiler had broke, so we could not have a shower at all. There was no lift so I would not recommend for some one with mobility difficulties.
The dining area was clean but the breakfast was small for the price. We were not told about order times and on the second day we’re told we could not order a cooked breakfast as it had to be ordered by 8.45, even though we were ordering at 8.35!! The menus were also dirty and covered in grease.
Sadly our experiences ruined our mini break away
Read more
Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Hall, General Manager at TravelRest Solent Gateway
Responded 31 Oct 2021
We are so sorry that you did not enjoy you stay and thank you for your feedback which will help us improve. We are sorry the heating system malfunctioned on one of your stay days and fortunately we were able to repair the fault very quickly. To clarify, our highly acclaimed and well received, freshly cooked to order full English Breakfast is available between 7am and 9am Monday to Friday and 8am to 10am Saturday, Sunday and Bank Holidays and I am very sorry if this was not explained at your arrival.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location. good breakfast, although small portion of cooked breakfast priced at £9 which includes a drink.
The cleanliness and décor downstairs was of good standard, however the room we were in upstairs was a double, overlooking the car park, was dated and not clean. Bed linen was old and not crisp nor white. The pillows were poor quality. Bathroom sink and bath had not been cleaned with a cleaning product, as there was no shine and hairs in bath from previous customers stay! The bedlinen had bits on the sheets, similar consistency to sand, very off putting and old blood stained that had not come out of laundry properly. The towels however were very clean and of a good size. Mould present in windowsill, which needs attention and condensation on windows. Décor is tired. Very small room with little wardrobe space, ok for aweekend r with animals as it is a little neglected upstairs I feel.
A strong smell of cannabis on arrival back to room at night.
Overall a reasonable rate, but needs improving on cleaning standards and updating bed linen, pillows and decorating in lighter shades.
A full length mirror will be helpful. Staff helpful, but rushed off feet as there taking orders and cooking.
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Excellent location, next to Fareham train station and shops.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Hall, General Manager at TravelRest Solent Gateway
Responded 28 Nov 2023
Hello Lisamac043 We are sorry you did not enjoy your stay and that we did not meet your or our expectations on this occasion. We appreciate the feedback to help us improve for the future, which will also enable us to increase room rates accordingly.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very dissatisfied with this hotel we were charged £150 for one night with no breakfast. The room was shabby , furniture was so old fashioned , tatty and completely worn out. The bed was ancient and awful to sleep in and the bed linen that was supposed to be white was a dirty grey colour. The pillows were thin and lumpy from age. The room was hot and stuffy and all three windows had broken handles so unable to get any fresh air in the room. The bath was stained and shower curtain falling to bits. Mould around the windows and dust on the skirting’s. I have never been happier to leave a hotel and would definitely not return.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 star at best, scalded in shower when elsewhere cold water was used, poor quality furnishings, window blinds broken, over sink light broken, plastic glasses in bathroom vile, grouting around bath are has black mould needs redoing 😩 taps etc are old and horrid, bed linen greyer than our skies and pillow cases could be mistaken as floor cloths. Could not recommend anyone to stay here, although it apparently works well with Goodwood. In general you’re in one of two camps
Three star suits us just fine
The place needs a total refurbishment
Locals said it’s needed refurbishing for years.
Read more
Date of stay: July 2024Trip type: Travelled with family
Room Tip:Unless you don’t mind paying to stay in such a place I definitely couldnt recommend
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Hall, General Manager at TravelRest Solent Gateway
Responded 31 Jul 2024
Dear BBE_61 We are sorry that you did not enjoy your stay and thank you for your feedback.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firstly the positives. This hotel is nicely priced and in a good location. I received a warm greeting and all of the information I needed at reception. It was nice to have free parking and a novelty to have a cafetière in the room.
I agree with many other reviews about the tiredness of the rooms and the furniture. It doesn’t really feel like a hotel in the room. It feels like a mate’s spare room you stayed in during the 1980s that you have returned to. To find it exactly the same.
The styling in my room was very brown and I was tempted to think it might be dirty but it wasn’t. The cleanliness was fine apart from some dead bugs in the light fitting. If the bed was changed, the wallpaper torn down, a lock of paint given and some brighter colours it might be quite pleasant.
This was a work trip. I would hope not to have to stay again but would do if necessary. I have been at worse. Which probably isn’t the warmest endorsement!
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ian Hall, General Manager at TravelRest Solent Gateway
Responded 18 Oct 2023
Hello Pablo Thank you for your review and feedback which we appreciate.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello
Thank you for your review and question. Please contact us at our email address which can be found on your reservation (TripAdvisor does not allow for links etc) or telephone 01329232175 and we will be pleased to discuss your requirements for your stay.
We look forward to hearing from you and welcoming you
There are more places to choose from in the Fareham area.
PRICE RANGE
HK$629 - HK$1,281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
travelrest solent gateway hotel fareham, travelrest solent gateway fareham
FORMERLY KNOWN AS
The Avenue House Hotel
LOCATION
United KingdomEnglandHampshireFareham
NUMBER OF ROOMS
19
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
