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Best Western Brook Hotel, Felixstowe

Traveller (55)
Room & Suite (28)
Dining (20)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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  • Excellent20%
  • Very good35%
  • Average24%
  • Poor10%
  • Terrible11%
The BEST WESTERN Brook Hotel, Felixstowe is a privately owned 3 Star hotel located in the beautiful seaside town of Felixstowe. With free parking and an ideal location just a short walk from the town center, beach and the train station the BEST WESTERN Brook Hotel, Felixstowe is a perfect base for visiting on business or for a leisure break. Why not explore some beautiful Suffolk Countryside in the neighboring towns of Woodbridge, Dedham, Flatford and the Essex villages.
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Property amenities
Free Parking
Wheelchair Access
Free High Speed Internet (WiFi)
Room Service
Public Wifi
Meeting Rooms
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Room features
Non-Smoking Rooms
Good to know
Full view
92Great for walkers
Grade: 92 out of 100
88Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Reviews (265)
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All reviews sunday carvery off road parking door stop sea front walk into town honeymoon suite comfy bed stayed for one night pleasant stay cooked breakfast following morning yogurt weekend break bar staff josh roast seafront
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1 - 5 of 263 reviews
Reviewed yesterday

Stayed one night 1 Dec. Positive point the receptionist when we arrived was very professional and friendly. The room however was disappointing. Although it was clean the issues we had were jaded decor, shower holes partially blocked with lime scale, very dim mirror light in...More

Thank Carpol085
Reviewed 1 week ago via mobile

Arrived at The Brook Hotel 2nd November. From first walking through the door we had a lovely friendly reception. All staff were exceptionally pleasant,from reception through to housekeeping. Lovely cosy bar and as my partner was working i used the bar alone on a few...More

2  Thank Roving03571866738
Reviewed 3 weeks ago via mobile

Just held a 60th Birthday Party at this venue and it was absolutley brilliant. Helen the new GM organised everything for us and her Bar Staff were amazing..no one waited for a drink. Buffett brilliant too. We had our own band who set up themselves...More

Thank Tina H
Response from Helen-Geere, General Manager at Best Western Brook Hotel, FelixstoweResponded 2 weeks ago

Dear Tina, Thank you so much for your lovely review, we are so pleased that you enjoyed your evening and very much hope to see you all again in the very near future. Kind regards Helen Geere General Manager

Reviewed 4 weeks ago via mobile

This is our second visit and what a lovely second visit we had. The room was beautiful and the staff very friendly. Price is very good and the breakfast is lovely. We will definitely be back. The building is old but has lots of charm....More

Thank 585linzid
Response from Helen-Geere, General Manager at Best Western Brook Hotel, FelixstoweResponded 3 weeks ago

Dear Linzi, Thank you so much for your review, we are so pleased that you enjoyed your stay with us and we very much hope to welcome you back soon. We have been trying extremely hard to make positive changes in the last few weeks...More

Reviewed 4 weeks ago via mobile

Just wanted to get away for the weekend. Decent mid priced hotel with all amenities you could need, friendly staff and although all we had was breakfast the food was good. Easy walking distance to the town centre shops. Room was Twin room, spacious and...More

Thank 674terryt
Response from Helen-Geere, General Manager at Best Western Brook Hotel, FelixstoweResponded 4 weeks ago

Dear Terry, Thank you so much for your review, we are so pleased that you enjoyed your stay here at the Brook. We do have a maintenance programme in place for 2019, which will hopefully eradicate the wear and tear - we very much hope...More

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Questions & Answers
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14 July 2018|
AnswerShow all 4 answers
Response from paulshare | Reviewed this property |
Hi I think it's 7am weekdays, maybe later at weekend Best to contact hotel to check before booking
Helen w
2 November 2017|
Response from Tim M | Reviewed this property |
Check-in time starts at 2 PM Check-in time ends at 11 PM Minimum check-in age is 18 Check-out time is 11 AM
Helen w
2 November 2017|
AnswerShow all 2 answers
Response from 980sallyj | Reviewed this property |
I believe it’s a 2pm check in and 11am check out
Room Tips
"Ask for a refurbed room"
28 Oct 2018
Read review
"avoid rooms above the bar and function room"
14 Aug 2018
Read review
"Room 101 is a family room and is huge with a sofa bed and a big double/king bed with plenty of room"
17 Jul 2018
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"Take a coat or heater"
25 Feb 2018
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US$48 - US$100 (Based on Average Rates for a Standard Room)
brook hotel felixstowe
United KingdomEnglandEast AngliaFelixstowe
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