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Traveller (264)
Room & Suite (82)
Dining (15)
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Overview
  • Excellent56%
  • Very good36%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“main building”(20 reviews)
“free coffee”(8 reviews)
“comfortable bed”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
4 Star Hotel
All hotel details
Additional information
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Reviews (449)
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261 results
Traveller rating
152
86
19
2
2
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LanguageEnglish
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152
86
19
2
2
Show reviews that mention
All reviewsmain buildingfree coffeecomfortable bedwould highly recommend this hotelmiddle of townnew buildingtea barexcellent hotelclose to shopscoop supermarketheated floorscorner roomperfect locationmodern hotelfive nightsbig bathroomsized room
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1 - 5 of 261 reviews
Reviewed 1 week ago

The service was excellent and yes it was a little costly but think Geography and you are forgiven. I will be back and I will stay here. Breakfast was awesome with the most amazing scrambled eggs. The desk people were super helpful and the place...More

Thank PierreLuigi
Response from Aina M, Front Office Manager at Svalbard HotelResponded yesterday

Dear PierreLuigi, Thank you for the review after your stay with us. We appreciate hearing back from you, and we are glad to hear that you enjoyed the hotel, service and breakfast. We do hope to see you again, and you are more then welcome...More

Reviewed 2 weeks ago

I stayed in this hotel last year and gave it a top rating. The rooms are very comfortable, breakfast is really good and the location could not be better. This year the Hotel was just a bit lacking in some details. They seem to have...More

Thank phil252001uk
Response from Aina M, Front Office Manager at Svalbard HotelResponded yesterday

Dear Phil252001uk, Thank you for your review after your stay with us. It is always important with the reviews so that we can continue to improve for our guests. I will forward to this information to the correct department to prevent a similar experience for...More

Reviewed 3 weeks ago

This hotel has very comfortable apartments with all the amenities situated right in the heart of Longyearbyen with easy walkable access to most stores/restaurants. Even the museums are not very far from the hotel. The hotel staff were extremely friendly and went out of the...More

1  Thank Sachin K
Response from Aina M, Front Office Manager at Svalbard HotelResponded 2 weeks ago

Dear Sachin K, Thank you for taking the time to write such a nice review about your stay with us. We are always happy to hear back from our guests, especially when they are as pleased as you with the service and facilities. We would...More

Reviewed 3 weeks ago via mobile

We stayed here for two nights. Decent place . Decent breakfast. Definitely can recommend a stay here. Airport bus takes about 10 odd minutes. Bus stop next to the hotel. All yours pick up from the hotel.

Thank Srinivas G
Response from Aina M, Front Office Manager at Svalbard HotelResponded 2 weeks ago

Dear Drinivas G, Thank you for your kind words regarding out hotel, and the service in town. We are happy to hear that you enjoyed your stay, and we hope to see you again one day. Best regards, The Svalbard Hotell Team.

Reviewed 2 May 2018

Longyearbyen seems to be growing year over year in a big way. Hospitality sometimes is lost in the growth, but Stein-Ove, master sommelier and manager of the Svalbard Hotel family is also a hospitality master. His fine staff, Aina, Josephine and other front desk, restaurant...More

Thank rick892
Response from Aina M, Front Office Manager at Svalbard HotelResponded 2 May 2018

Dear rick892, Thank you for taking the time to write such a lovely review. We are glad to hear that you and your group enjoyed the location, facilities and the service proved by our staff. I will make sure to let them know that you...More

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Most Booked Properties in Spitsbergen
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$190 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$190 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (264)
Room & Suite (82)
Dining (15)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Anna N
15 April 2017|
AnswerShow all 3 answers
Response from gareth_999 | Reviewed this property |
There is two buses one goes to Radisson and the other does a circle of all hotels, Svalbard hotel was 2nd or 3rd drop off and it's a 70m to the hotel reception.
1
Vote
wildlifeloverWV
30 March 2017|
AnswerShow all 3 answers
Response from arg02 | Reviewed this property |
Reservation starts normally at 15:00, so the best is to reserve the day before and let them know you are a late check in so that you have a room ready on arrival.
1
Vote
Chloe T
13 September 2016|
AnswerShow all 4 answers
Response from IJimenezar | Reviewed this property |
Sorry Chloe, just seen your question. I agree with the comments you already have: if you want to enjoy traveling outside Longyearbyen you should think going on March or April, when light conditions are much better than in... More
0
Votes
Google Translation
Room Tips
"ask for a view"
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"all the rooms are great in the main lodge, no noise."
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"ask for the sauna room"
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"See if you can upgrade to one of the rooms on the third floor."
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