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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hampton Inn Cleveland-Downtown
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 40 hotels in Cleveland
Location
Cleanliness
Service
Value
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Highchairs available
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Green
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
117Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
Contact
1460 E. Ninth Street, Cleveland, OH 44114
Getting there
Car HireSee all Cleveland car hire
Nearby restaurants
Marble Room Steaks & Raw Bar
383 reviews4 minAmerican
Butcher and the Brewer
445 reviews6 minAmerican
Mabel's BBQ
841 reviews6 minMexican
Adega
326 reviews6 minAmerican
See all nearby restaurantsNearby attractions
Heinen's Downtown
698 reviews5 minArchitectural Buildings
Cuyahoga County Soldiers' and Sailors' Monument
384 reviews6 minMonuments & Statues
Old Arcade
350 reviews4 minArchitectural Buildings
Federal Reserve Bank of Cleveland: Learning Center and Money Museum
95 reviews2 minSpeciality Museums
See all nearby attractions1861Reviews28Q+A100Room tips
Reviews
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I didn't know what to expect having never stayed here before, but I was pleasantly surprised. Easy check in, everything was clean and went smoothly. The only downside is the (expensive and should be already included in all of the extra fees) valet. So very slow. They need way more help. Seems to be people checking in and out in clusters. Breakfast was complimentary and plentiful. Walking distance to both the Rock Hall and Progressive Field amongst others.
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Review collected in partnership with Hampton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunny Finnell, General Manager at Hampton Inn Cleveland-Downtown
Responded yesterday
Dear KelliKool13, It is fantastic to hear that your first stay with us was a pleasant surprise! Thank you for your positive and honest feedback regarding your visit. We thrive on the opportunity to make improvements in the guest experience and your comments are valuable tools in that regard. We hope you find a reason to come back to Cleveland soon and stay with us again. Best, Lou Bober General Manager
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Hotel's Favourite
This property seems more like a Hilton than a Hampton Inn. I found it nicer than some of the Hiltons I've stayed at. Stayed one night in August, 2021. Solo trip driving from MI to CT. Went to an Indians game while I was there. I booked a stay including the parking directly with Hilton.com. The parking process is easy, friendly and quick. Allow a few minutes to retrieve your car. If you are using the valet parking, you'll need to present the stub to the front desk. So, the phone app check-in is not totally contact free. I selected my room on the 15th (top) floor. Nice view of St John's Cathedral across the street. The room was clean with relatively new furnishing. Comfortable bed, bedding plus a small desk area and a dresser. The lighting and outlets were sufficient and well located. TV is decent sized with 75+ stations - including the major news, sports, movie and local channels. The breakfast was okay. a couple hot premade omelet choices, cereals (including oatmeal), muffins, fruits and make your own waffles. Better than the standard Hampton Inn fare. The location is convenient to the Rock & Roll HOF, downtown Cleveland and all 3 major sports venues. I walked to the Indians game (<15 minutes). At 11:30 PM the walk felt safe, well lite and with plenty of other baseball fans.…
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Sunny Finnell, General Manager at Hampton Inn Cleveland-Downtown
Responded 16 Aug 2021
Dear CTRedSox2004, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your great experience at our Hampton Inn Cleveland Downtown. We enjoy hearing that you found our location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Lou Bober General Manager
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Stayed in a two double bed suite during road trip on one of the highest floors. Very comfortable and clean room. Very nice bathroom with shower and tub. Room has a small desk area but no large sitting chair (the two chairs to sit in are both small and not very comfortable). Nice view from the room. Excellent location (short walking distance to Jack Casino, The Arcade and 4th street restaurants, slightly longer walk to R&R HOF). The breakfast was quite good serving eggs, sausage, potatoes and all of the continental breakfast stuff. The valet parking could have been better. The valets did not seem to have a good attitude and the service was a bit slow.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sunny Finnell, General Manager at Hampton Inn Cleveland-Downtown
Responded 2 days ago
Dear VingVingVing, We are delighted that you took the time to write. Your review, which highlights successes and areas for improvement, helps our team who works hard to provide a pleasant stay. We appreciate knowing you felt comfortable overall and thank you for your patronage. We hope to provide you with a flawless stay upon your return to the area. Thank you for staying with us. Best, Lou Bober General Manager
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Great location for our 2 night stay visiting the Rock and Roll Hall of Fame. Room well appointed with city view of the Cathedral. Comfortable king-size bed ensured a good nights rest after busy day sightseeing. Excellent staff in all areas. Breakfast buffet can be manic depending on the time of visit, good.
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Date of stay: July 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hampton Inn Cleveland-Downtown
Responded 3 weeks ago
Dear Reebok, Thank you for sharing your kind review with us and other travelers. I'm glad you enjoyed our accommodations, location, and friendly service. It's encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Lou Bober General Manager
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Great location and parking. Valet parking good until 2pm next day. Can also secure bags after checking out. 10 min walk to Rock and Roll Hall of Fame. Shorter to CVS on 9th street. Better location to pick up snacks and beverages. Open to 10pm. Disappointed no real half and half with morning breakfast coffee.
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Date of stay: July 2022Trip type: Travelled with friends
Room Tip: Best to shop at CVS.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hampton Inn Cleveland-Downtown
Responded 4 weeks ago
Dear Amy J, We are delighted you took the time to share your kind review; we value your comments including recommendations for improvement. It’s wonderful to know your stay was pleasant overall. I’m glad you enjoyed our great location and service. Thank you for staying with us and we hope to see you again. Best, Lou Bober General Manager
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Horrible check in experience. Not organized. Made reservation. Called to verify day of. Asked about parking. Was told that only option was valet. Arrive. Line of cars. Valet says he is alone and is leaving. Ask inside. Clerk is unaware but she says she will check on it. Go in told we will get parked. Call back after 10 more min. Told we probably have to park elsewhere and just pay for it separately. Game in town so nowhere to park. Found a Double Tree. Much better. We will never stay at this Hampton again.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Avoid this hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hampton Inn Cleveland-Downtown
Responded 5 Jul 2022
Dear Ray K, I sincerely apologize for falling short of not only meeting your expectations but ours as well. Rest assured, the feedback provided has been reviewed by our team to ensure we consistently deliver upon guest expectations. I would love the opportunity to regain your confidence and demonstrate our commitment to customer service, so we hope you will reconsider a return visit. Thank you for staying with us. Sincerely, Lou Bober General Manager
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We stayed at this Hampton Inn for just one night as we were spending the day in Cleveland and attending a Guardians game at night. The arrival process is a little stressful as it is valet only and there is only room for about 4 cars to pull into the valet section. It was full when we first arrived, so we had to circle the block twice before a spot opened up so that we could pull in. The hotel itself is very nice for a Hampton Inn. The rooms were clean, and overall it just had a much more fancy feel than your typical Hampton. The location of the hotel was very convenient for walking around the city. We walked down to the Great Lakes Science Center and then later we walked to the ballpark for the Guardians game. With the game getting out after dark, it felt completely safe in this area to walk with our two children back to the hotel (many other people are walking this route with you). Overall, this was a great place to stay!…
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Date of stay: June 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hampton Inn Cleveland-Downtown
Responded 17 Jun 2022
Dear lisalovestraveling, We are happy to hear from you and value your kind review. It is wonderful to hear that our central location, chic decor, and spotless accommodations all helped to make your trip to Cleveland a success. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Lou Bober General Manager
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The two young ladies on duty when we checked in, Heather & Esmeralda, were delightful! They helped to make our first stay in Cleveland successful with their willingness to make recommendations whenever we inquired in addition to always being professional and kind. The location of this hotel was perfect, just a short walk to The Rock & Roll Hall of Fame, which was the sole reason we had Cleveland on our itinerary. Our king size room was clean and comfortable. I actually would have given this hotel five stars, except for the following: We’ve stayed in lots of Hilton hotels, especially Hampton Inns, but this is the first time that I can recall that we didn’t have a small fridge in our room…no microwave either. We really had no need for the microwave, but a fridge would have been nice for our water, wine and soft drinks. Wi-fi was included in the price of the room but was so slow that my husband couldn’t read his daily paper online. The vanity in the room had very little counter space for our toiletries…very tight space. Also, we were initially provided with only one bath towel, one hand towel and a single washcloth for each of the two of us. We booked for two nights so expected more towels. (Nowadays, most hotels only provide daily housekeeping upon request, which is more than fine with us.) The staff was speedy however at delivering additional towels when we asked for them. On a positive note, there was a nice city view from our 14th floor window (we chose this option when booking). Although the ice machine on our floor was out of order, it wasn’t a huge problem to go to another floor for our ice. We would stay here again.…
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Valet parking is available for $37.00 per night…the best option in a big city.
If you’ve got a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hampton Inn Cleveland-Downtown
Responded 13 Jun 2022
Dear WandaP938, Thank you for sharing your feedback on your experience. I appreciate your detailed review as reflections like yours give us areas to improve our guest experience. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay overall. Thank you for choosing us and please find a reason to come back soon! Best, Lou Bober General Manager
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We were looking for a hotel near the Rock and Roll Hall of Fame and this was a 5-minute walk. The staff was very friendly and helpful, the room was immaculate. The perfect place to stay and enjoy the variety of restaurants in the area.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Hampton Inn Cleveland-Downtown
Responded 13 Jun 2022
Dear missjoanne813, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay. It is wonderful to know that our proximity to the Rock and Roll Hall of Fame was perfect for your needs. Thank you as well for recognizing the staff, I will be sure to share your kind comments. We look forward to seeing you on a return trip. Best, Lou Bober General Manager
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Staff was attentive and accommodating, rooms were neat and clean, the fitness room was more than adequate, and the free breakfast had decent choices. Housekeeping was not an option during COVID (which I appreciated), but clean towels were always offered. The beds were comfortable and round were aesthetically designed. A small convenience store and 24-hr free coffee was always available. The valet retrieved/parked vehicles at any hour needed.
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Review collected in partnership with Hampton
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Hampton Inn Cleveland-Downtown
Responded 31 May 2022
Dear ryhorn68, Thank you so much for taking the time to share this glowing review of your experience here at Hampton Inn Cleveland Downtown. It sounds like every aspect of your stay met or exceeded your expectations; we aim to please! Your business is appreciated and we hope your travels bring you back to the area soon. Best, Lou Bober General Manager
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PRICE RANGE
US$159 - US$295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn cleveland downtown hotel cleveland, cleveland hampton inn
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
194
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Claim Your Listing Frequently Asked Questions about Hampton Inn Cleveland-Downtown
Which popular attractions are close to Hampton Inn Cleveland-Downtown?
Nearby attractions include Heinen's Downtown (0.4 km), Cuyahoga County Soldiers' and Sailors' Monument (0.5 km), and Old Arcade (0.3 km).
What are some of the property amenities at Hampton Inn Cleveland-Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Hampton Inn Cleveland-Downtown?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hampton Inn Cleveland-Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Cleveland-Downtown?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hampton Inn Cleveland-Downtown?
Conveniently located restaurants include Marble Room Steaks & Raw Bar, Butcher and the Brewer, and Mabel's BBQ.
Are there opportunities to exercise at Hampton Inn Cleveland-Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Hampton Inn Cleveland-Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Cleveland.
Are any cleaning services offered at Hampton Inn Cleveland-Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn Cleveland-Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Hampton Inn Cleveland-Downtown?
Many travellers enjoy visiting USS Cod Submarine Memorial (0.8 km), Heinen's Downtown (0.4 km), and West Side Market (2.3 km).