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Beatrice at the front desk should never be in a customer service position. She was hostile and rude to my husband and my mother. It was after 3:00 pm and the entire lobby was waiting for rooms to "be ready". She left the front desk...More
My son and I stopped in here for a very quick overnight. I can say this isn’t the nicest Choice Hotel property I’ve been in. The room was ok-some hairs in the shower and I also found a dead bug (better than a live one!)....More
Appreciated upgrade to handicap accessibility for elderly mother. Step in shower perfect. Enjoyed large sitting area. Plenty of space to maneuver in. Breakfast ample choices and very satisfying. Only thing needed was more sugar free choices. However, when mentioned to hostess she agreed and manager...More
I've stayed at the Comfort Inn Bluffton a number of times over the years as I have family who live in the area. Prior to my most recent stay, there were never issues with it and it was very good for what it was: a...More
Room was convenient. Clean and comfortable. We arrived at about 1445. Lady at front desk seemed miffed that we wanted to check in. She had been outside on a smoking break. Initially she suggested that we come back in a while. Subsequently she checked us...More
Response from atwanta15 | Property representative |
We appologize for that situation. We do try our best to control the kids through their parents. Mostly when we try to do that, the parents do not like that. But we try our best to make it comfortable for all our guests.
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"Get a room that isn't near a canine guest (barking can be annoying when you walk past that room)"