We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Akumal Bay Beach & Wellness Resort

Save
Share
Carretera Federal 307, Cancun - Chetumal Km 254, Akumal 77737 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Snaptravel
ZenHotels.com
US$297
View deal
Expedia
Booking.com
FindHotel
View all 8 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (13551)
360
Panoramas (19)
Room & Suite (1867)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
Read more
Updated 06/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Akumal Bay Beach & Wellness Resort
Updated 06/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 20 hotels in Akumal
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
In the ancient language of the Mayas, long before Cancun, there was a magic place called Akumal "Place of Turtles". Between Playa del Carmen and Tulum, Akumal Bay Beach & Wellness Resort offers one of the best beaches anywhere, with almost a mile of white sandy powder beach, world-class snorkeling with sea turtles and top diving with a great variety of life that thrives within the live coral reef just steps from our guest room. The relaxed atmosphere in Akumal captivates the spirit of a laid back Mayan Riviera beachside town. Akumal Bay Beach & Wellness Resort offers a truly unique experience for guests seeking the best possible beach vacation and relaxing activities such as daily yoga and meditation classes. All guest rooms are located in 4 buildings within steps of the ocean and feature breathtaking views of Akumal Bay. With the convenience of an All-Inclusive, we provide our guests with a sophisticated simplicity and friendly service in the intimate atmosphere of a small resort.
Read more
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Secured parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Outdoor dining area
Snack bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Spa
Body wrap
Facial treatments
Foot bath
Hand massage
Head massage
Makeup services
Manicure
Neck massage
Open-air bath
Pedicure
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Spanish, German and 1 more
8241Reviews2595Q+A100Room tips
Traveller rating
  • 6,792
  • 1,205
  • 205
  • 25
  • 17
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Jerry wrote a review Yesterday
Pittsburgh4 contributions
After reading the reviews we decided on this place for a friends 40th birthday. The hotel was somewhat nice. The pools were nice. The seaweed smelled BAD and you didn’t really get used to it. The food was less than mediocre. It was very bland and didn’t taste like much of anything. They did not have very many food options and if you wanted to go to a restaurant other than the Buffet, you would wait a very long time. Also, I love coffee and read somewhere there was a coffee bar. There really isn’t. It’s the lobby and they don’t really serve any variety of coffees with any flavor, if that’s something you are looking for. But the most disappointing service was the tour desk or person you purchase the excursions from. We booked 2 excursions, one to tulum and coba and the second one on a catamaran. We were promised and English speaking tour (and yes I understand we were in mexico) but that’s what we paid for and were promised. Welp. We were the only ones who spoke English. They would explain in Spanish and say maybe 3 words to one like in English. All questions and answers were answered is Spanish. Beyond frustrating since we couldn’t engage in any kind of conversation and were missing out on knowledge and we paid almost 300 dollars for the tour. Secondly, we were booked on a catamaran. Picked up on time like we were told and then after the 40 minute bus ride (which ended up being more like 2 hours) were dropped off and at first no one knew why we were there or what tour we were on. Then after payment we were told ALL food and ALL beverages aka non alcoholic and alcoholic were included. Come to find out, it ended at a certain time. Which would have been fine if we were told, but we were not. We have been to Mexico many times and have never EVER had this kind of experience. Moral to the story. Don’t stay here. Food is less than mediocre and there’s not really any variety at all. And the excursion desk LIES to you, just to get you to buy from him. We have stayed in much better resorts, I would chose any other. Would never return to this resort.
Read more
Date of stay: June 2021Trip type: Travelled with friends
Room Tip: Don’t buy excursions from this place. Don’t expect good food. Everything is bland.
See more room tips
Helpful
Share
Ashley T wrote a review Yesterday
1 contribution1 helpful vote
So I’d like to start off by saying al the things we loved about the resort. 1. Everyone was so sweet and willing to help. 2. We had our room cleaned every day and the cleaning was done absolutely so quickly and beautifully. So props to the cleaning ladies 3. The snorkeling is AMAZING, you are supposed to snorkel past the rope but no one every says anything and the reef is absolutely stunning. 4. If you walk a few minutes down the beach past secrets, there is a sea turtle snorkel tour that takes you right there in the water for $20 a person. We saw FIVE sea turtles and a large stingray, it was amazing! 5. It is one of the only beaches that clean up the seaweed off the beach every morning despite it coming back every day. 6. Bartenders love to remember your drinks and are fun in that way, Regarding food... Pelican bar is super good. We ate there once every day, fajitas, nachos and burgers are great. The Mexican restaurant is the best in our opinion, tacos were great and azteca soup we got two nights. We didn’t try LIMA cause food looked to Bouge and gross. Buffett had some decent options that could be eaten for a couple times in a row, but it kinda gets gross after a few times. Cons: 1. Nor a lot of food options and most food is below average, you feel like your eating the same food all week 2. We didn’t swim once because it was very small and always had a lot of people in it 3. Our rooftop penthouse was beautiful BUT we didn’t use it more than once. Hot tub water was brown second time. 4. All drinks are super watered down, all margs were horrible 5. The Buddha bar night club and Brazilian steakhouse were closed the whole week. Kinda ridiculous in my opinion Tips: 1. Since drinks are super watered down, order everything extra strong, and take shots of u can! Gin and tonic were good and we drank those and pina colada all week! And tequila shots 2. Some people said Penthouse suite rooms don’t get hot enough, but if you close your blinds completely for the whole day while your out and about, it will really help! 3. Don’t come here for more than a week unless you want to be sick of the food 4. Don’t come here if you are looking for a crazy time with amazing drinks... this place is super beautiful and relaxing!!!! But not for partiers 5. Walk down the beach into the little town and hit up turtle bay cafe amd bakery! Their tacos and pizzas and pina coladas are to die for! SUCH a hidden gem We had an amazing time truly!!! It was our first all inclusive and didn’t have too many expectations. We made the best of our experience and enjoyed every moment!
Read more
Date of stay: June 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Megan L wrote a review Yesterday
1 contribution1 helpful vote
We stayed in the Garden Terrace ground floor. The kids loved having easy access to the ocean and infinity pool. The most friendly staff we have ever encountered! Great drinks and food! Never had an empty glass!! The resort is great for kids as well!! The kids club staff was amazing! Marbella, Sintia, Clemente, Ambrosio, Carlos, and Wilbert were outstanding! I still miss having my morning coffee made by Wilbert!
Read more
Date of stay: June 2021
Value
Rooms
Service
1 Helpful vote
Helpful
Share
979kaw wrote a review 12 Jun
Hazel Green, Alabama27 contributions43 helpful votes
This was the 4th time for my husband and I to visit Akumal Bay Beach & Wellness Resort. We missed coming last year due to COVID-19. As usual, it was extremely relaxing with many people who enabled us to have a wonderful time. Sweet Adriana and Alejandro Casanova took excellent care of us during breakfast and lunch. Orlinda did an exceptional job of cleaning our room; the cat that she made out of towels was my favorite animal. Edi did a great job of making sure the pool was clean; it was nice to be able to swim without our eyes being burnt by chemicals. Of course, it was a special delight to reconnect with Hiram and guest instructors Vanessa and Agni while practicing yoga; they are all very inspirational and kind people. My husband saw turtles and many kinds of fish every day while snorkeling. I had a fun paddle boarding outing with Charlie. All of the fresh fruit, especially the mango and papaya, was really delicious. My husband loved the coconut ice cream as usual while I indulged in the flan. This was the first time we stayed in building three which worked out fine. Having the convenience of being COVID tested on-site was much appreciated. We are looking forward to returning next year. Thank you to everyone for your hospitality!
Read more
Date of stay: June 2021
Location
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Larue57 wrote a review 12 Jun
Port Orchard WA44 contributions74 helpful votes
As we prepare to leave, a number of vivid impressions will remain with us : The absolute integrity and work ethic demonstrated by the landscape / beach crew. As the sargassum season blooms, the endless work and dedication of the beach crew astounds us: Day after day, shoveling what appears to be a never ending buildup of this seaweed on behalf of the guests. Thank you! We appreciate your efforts. We even saw the supervisor with a shovel working along his ABBR crew as well as the outsiders brought in for backup. Another impression highlights the profound service Hiram offers within the Yoga program. His ability to connect with guests is extraordinary as he moves thru a wide range of yoga practices. We so appreciate his work for we come to ABBR for pleasure but also to heal ourselves thru his classes. This is very important: As ABBR moves beyond Covid, it's so vital to rethink how healing is a powerful part of the wellness program. And Hiram is essential in this vision. * Finally, each time, we connect with different staff members as each visit unfolds. This trip we want to thank the following team members for their personal attention and dedication to their work : Adriana, as part of the buffet breakfast and lunch wait staff, is remarkable. Her ability to know exactly what we need even before we do is so impressive. She not only serves us, she does so with a genuine smile and laughter. We so appreciate her presence in our lives while we visit ABBR. Also, during this trip, we had the pleasure of meeting Adiel, one of the lead Entertainment Team members. His enthusiasm and energy are so appreciated. Throughout the stay, we would engage in daily and evening activities with his guidance. It's apparent; he represents the best of ABBR for he loves his work. And as a result, we enjoy the activities more. We must also acknowledge Jorge as a vital force on the team. When he engages, the activity extends into something better. For example, his Aqua Classes far exceed other classes due to his passion. As a result, the classes are larger and more enjoyable. During evening programs, his lead creates more engagement and participation. Finally, we want to compliment the three restaurants and their team managers for providing excellent service during challenging times. We are aware that staffing issues impact service but we never experienced any hiccups during our stay. We look forward to returning and experiencing the food service program at full capacity. Till then, congrats to everyone in the three restaurants for your exemplary efforts. *A couple suggestions for consideration : 1. Guacamole please; it's almost non existent and this is Mexico. 2. Another fresh grill during breakfast, in addition, to eggs; pancake or crepe station with fixings would be appreciated. These items are best when hot off the grill. 2. 2. 2
Read more
Date of stay: June 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Previous
123456
PRICE RANGE
US$170 - US$474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
akumal beach hotel akumal, beach resort akumal, akumal beach resort mexico
FORMERLY KNOWN AS
Akumal Beach Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaAkumal
NUMBER OF ROOMS
310
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Akumal Bay Beach & Wellness Resort
Which popular attractions are close to Akumal Bay Beach & Wellness Resort?
Nearby attractions include Akumal Beach (0.9 km), Cenote Santa Cruz (0.8 km), and Akumal Ecological Guides (0.6 km).
What are some of the property amenities at Akumal Bay Beach & Wellness Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Akumal Bay Beach & Wellness Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Akumal Bay Beach & Wellness Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Akumal Bay Beach & Wellness Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Akumal Bay Beach & Wellness Resort?
Conveniently located restaurants include Turtle Bay Cafe & Bakery, Taverna Akumal, and Loncheria Akumalito.
Are there opportunities to exercise at Akumal Bay Beach & Wellness Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Akumal Bay Beach & Wellness Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does Akumal Bay Beach & Wellness Resort offer any business services?
Yes, it conveniently offers a business centre, a banquet room, and conference facilities.
Which languages are spoken by the staff at Akumal Bay Beach & Wellness Resort?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Does Akumal Bay Beach & Wellness Resort have any great views?
Yes, guests often enjoy the ocean view available here.