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Best Western Plus University Inn

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Traveller (11)
Room & Suite (14)
Storyboard
Overview
  • Excellent39%
  • Very good15%
  • Average14%
  • Poor18%
  • Terrible14%
Travellers talk about
“ws hotel”(2 reviews)
“wake forest”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus University Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus University Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (64)
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63 results
Traveller rating
24
9
9
12
9
Traveller type
Time of year
LanguageEnglish
24
9
9
12
9
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All reviewsws hotelwake forestwould stay here againcleaning staffroom was cleanfront desk clerkwafflescontinental breakfastspafitzroykendalllobbyconventionfurniturepillows
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1 - 5 of 63 reviews
Reviewed 4 days ago via mobile

My family and I recently stayed at the newly renovated Best Western Hotel and Spa. We were skeptical about booking our stay due to negative reviews. We thoroughly enjoyed our stay. The staff was very professional and friendly. We recommend this hotel to anyone in...More

1  Thank Lovemyfam2003
Response from jonnyrh, General Manager at Best Western Plus University InnResponded 2 days ago

Thank you for your excellent review of the Best Western PLUS University Inn. We are thrilled to see that you gave us a try and that we exceeded your expectations! We happy to see that our wonderful staff provided you with then excellent customer service...More

Hotel's Favourite
Reviewed 17 November 2017

Was in town on business, have stayed here before, under renovation, Anthony and his staff at the front desk was super friendly and knowledgeable about their hotel. They should change the pictures out on line. What you see on line to the real thing is...More

Thank Diquelo
Response from jonnyrh, General Manager at Best Western Plus University InnResponded 20 November 2017

Thank you so much for your excellent review of the Winston-Salem Hotel and Spa. We are delighted to hear how much you enjoyed your stay with us. We are still under renovation and are roughly 40% complete. We are tending to the rooms, the lobby...More

Reviewed 5 days ago via mobile

Would stay in my vehicle before staying here again, had a dispute over a room charge, the manager never would return my calls or messages to resolve the issue. They had problems with checking in and out. When we checked out They were having computer...More

Thank mlynnelliott
Reviewed 5 days ago

We stayed here 1 night on our summer college tour of the Southeast. Out of the 5 hotels we stayed in on this trip (4 of which were Best Western), this was our favorite. All the staff members were very friendly and our room on...More

Thank gptaylor1
Reviewed 4 weeks ago

When I stayed the hotel was being transitioned to be a Best Western, so I had some difficulties locating the hotel due to name change/ sign change, but it does have a great location for travelers. A restaurant will soon be available at the hotel...More

Thank cricketsmith1
Response from jonnyrh, General Manager at Best Western Plus University InnResponded 3 weeks ago

Thank you for your excellent review of the Winston Salem Hotel and Spa. We are thrilled to see how much you enjoyed your stay with us. We have recently completed extensive renovations so that we may put our best foot forward and deliver an excellent...More

View more reviews
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Restaurant
Hot Tub
Outdoor pool
Details
Price range
US$82 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Winston Salem
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$82 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Winston Salem
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (11)
Room & Suite (14)
Dining (6)
Questions & Answers
Ask a question
Melanie O
19 June 2017|
AnswerShow all 2 answers
Response from Diquelo | Reviewed this property |
I think check in is at 3 and check-out either 11 or 12. I don't think they r finished with renovation front desk stated later in year
0
Votes
lynndall81
9 December 2016|
AnswerShow all 3 answers
Response from Fitzroy G | Property representative |
As most of our previous guest have already gone ahead and answer your question, you don't have to have your confirmation number present at check in, our well trained staff will be more than happy to accommodate you once... More
0
Votes
Room Tips
"Close to stores"
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"4th floor was cozy feeling"
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"Third floor rooms have been remodelled."
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"Request one of the newly renovated rooms - they are really nice!"
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