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My family and I recently stayed at the newly renovated Best Western Hotel and Spa. We were skeptical about booking our stay due to negative reviews. We thoroughly enjoyed our stay. The staff was very professional and friendly. We recommend this hotel to anyone in...More
1 Thank Lovemyfam2003
Response from jonnyrh, General Manager at Best Western Plus University InnResponded 2 days ago
Thank you for your excellent review of the Best Western PLUS University Inn. We are thrilled to see that you gave us a try and that we exceeded your expectations!
We happy to see that our wonderful staff provided you with then excellent customer service...More
Was in town on business, have stayed here before, under renovation, Anthony and his staff at the front desk was super friendly and knowledgeable about their hotel. They should change the pictures out on line. What you see on line to the real thing is...More
Response from jonnyrh, General Manager at Best Western Plus University InnResponded 20 November 2017
Thank you so much for your excellent review of the Winston-Salem Hotel and Spa.
We are delighted to hear how much you enjoyed your stay with us.
We are still under renovation and are roughly 40% complete. We are tending to the rooms, the lobby...More
Would stay in my vehicle before staying here again, had a dispute over a room charge, the manager never would return my calls or messages to resolve the issue. They had problems with checking in and out. When we checked out They were having computer...More
We stayed here 1 night on our summer college tour of the Southeast. Out of the 5 hotels we stayed in on this trip (4 of which were Best Western), this was our favorite. All the staff members were very friendly and our room on...More
When I stayed the hotel was being transitioned to be a Best Western, so I had some difficulties locating the hotel due to name change/ sign change, but it does have a great location for travelers. A restaurant will soon be available at the hotel...More
Response from jonnyrh, General Manager at Best Western Plus University InnResponded 3 weeks ago
Thank you for your excellent review of the Winston Salem Hotel and Spa. We are thrilled to see how much you enjoyed your stay with us.
We have recently completed extensive renovations so that we may put our best foot forward and deliver an excellent...More
Response from Fitzroy G | Property representative |
As most of our previous guest have already gone ahead and answer your question, you don't have to have your confirmation number present at check in, our well trained staff will be more than happy to accommodate you once... More
As most of our previous guest have already gone ahead and answer your question, you don't have to have your confirmation number present at check in, our well trained staff will be more than happy to accommodate you once you have a reservation and valid government identification card.
If you have any further question please call me at 336-723-2911, my name is Fitzroy.