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Extended Stay America - Winston-Salem - Hanes Mall Blvd.

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Traveller (13)
Room & Suite (19)
Dining (1)
Overview
  • Excellent52%
  • Very good6%
  • Average16%
  • Poor10%
  • Terrible16%
9 Jul 2018
“Has Improved”
25 Feb 2018
“Friendly Staff”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star accommodation
All hotel details
Additional information
Offers from Extended Stay America - Winston-Salem - Hanes Mall Blvd.
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Winston-Salem - Hanes Mall Blvd.
Special Offer: Save up to 10% TODAY!
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (66)
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Traveller rating
33
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1 - 5 of 66 reviews
Reviewed yesterday via mobile

Wouldn’t stay anywhere else. Courteous, accommodating, clean, quiet& safe. My place to stay every week. Thanks to robin Bennett and team. Frank norwood. All tens from me Easy check and and check out. They call me by name. Love them all.

Thank Frank N
Hotel's Favourite
Reviewed 25 December 2017 via mobile

Staff was friendly and very clean room. Hotel was close to shopping and alot of dining options. I would recommend this hotel to anybody. This hotel was a hidden gem that I accidently ran into. I will be staying here more often.More

Thank JOHN H B
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 26 December 2017

John, thank you for choosing Extended Stay America and for your holidays and for your great comments. We are delighted to read you loved our courteous service and convenient location. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel...More

Reviewed 5 days ago

Room had an unpleasant smell, and I believe someone had smoked in there. Kitchen floor was 'sticky'. I called the front desk and the attendant was more interested in his pizza than he was in helping me. I had to walk down to get toilet...More

Thank Sharon H
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 4 days ago

Sharon, thank you for your feedback. We want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your concerns with our front desk and housekeeping teams to prevent this from happening again. We value your...More

Reviewed 14 July 2018 via mobile

This was the worst hotel stay EVER! Its supposed to be a "smoke-free" hotel but it not by any stretch of the imagination, the room smelled like someone smoked a pack a day for a month without air condition. Horrible! I returned to the office...More

Thank DeeMMy
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 5 weeks ago

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 9 July 2018

I stayed at the same hotel about 3 years ago and the hotel itself was terrible. I left a review and they offered me a comp room. Years later, it has improved with paint and the mildew spell was not a problem this trip. However,...More

Thank empressexcursions
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 13 July 2018

We are happy you were overall pleased with your stay this time, but we are sorry it was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience....More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$59 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Winston Salem
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$59 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Winston Salem
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (13)
Room & Suite (19)
Dining (1)
Questions & Answers
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David K
4 August 2016|
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Response from Debbie l | Reviewed this property |
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Room Tips
"Just don't go there!"
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"This hotel has not elevator to the second and third floors."
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"Ground floor rooms are convenient to vehicles. The hotel is tucked in behind a retail center and the..."
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"Booking through this hotel is pretty inexpensive but it can be even less expensive when you book through a..."
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