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Extended Stay America - Winston-Salem - Hanes Mall Blvd.

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Traveller (6)
Room & Suite (18)
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Overview
  • Excellent57%
  • Very good6%
  • Average16%
  • Poor8%
  • Terrible13%
Travellers talk about
“awesome deal”(2 reviews)
“on site laundry”(2 reviews)
“front desk”(9 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
Offers from Extended Stay America - Winston-Salem - Hanes Mall Blvd.
Special Offer: Save up to 10% TODAY!
Hotel deals
Offers from Extended Stay America - Winston-Salem - Hanes Mall Blvd.
Special Offer: Save up to 10% TODAY!
Hotel deals
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Nearby Hotels
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Reviews (60)
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LanguageEnglish
33
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All reviewsawesome dealon site laundryfront deskhanes mallair conditioningroom was cleanryanbennettrobinsgmfridgecleanliness
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1 - 5 of 60 reviews
Reviewed 2 weeks ago

The staff at Extended Stay America "Hanes Mall Blvd." were amazing! It was a pleasant extended stay. It was a quiet environment and any amenities that you need including kitchenware; they were there to make your stay comfortable.More

Thank MARQUIS C
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 2 weeks ago

Marquis, thanks so much for confirming to future travelers what a great choice we are. We are delighted to read the service provided by our courteous associates made your stay memorable and that you enjoyed having a kitchenette in your room. It was a pleasure...More

Hotel's Favourite
Reviewed 2 November 2017

My experience with this hotel was good. I checked out very early in the morning, before the office was open, and later found a minor discrepancy on the final invoice. I contacted the office and worked with a Team Lead named Ryan. He was very...More

Thank Chris M
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 2 November 2017

Chris, thank you for being our guest at Extended Stay America. Despite having some issues with your receipt, we are glad to know Ryan solved it to your satisfaction. He will be delighted to hear your praises. We look forward to your next trip in...More

Reviewed 4 weeks ago via mobile

The first decision of the group was to stay in this hotel, because it is cheap and we had already stayed here. Just to spend the night, because the attention is terrible of the reception staff, The facilities are horrible, there is no room service,...More

Thank Doris A
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 4 weeks ago

Doris, thank you for returning to stay with us. However, please accept our sincere apologies that we failed to accommodate you and for the issues you encountered while here. We regret not meeting all of your expectations and rest ensured that corrective actions are being...More

Reviewed 13 March 2018 via mobile

Robin Bennett and her crew at extended stay are awesome. All tens! I feel like family. Always coming back. Courteous and efficient and clean!my room is always perfect and quiet. Love coming here and I will always come backMore

Thank Frank N
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 14 March 2018

Frank, thank you for being loyal towards Extended Stay America and for sharing your wonderful review. We are thrilled to know you loved the comfort of your well-appointed room and were impressed with the service provided our courteous associates. Your kind comments will encourage them....More

Reviewed 25 February 2018

No spoons for oatmeal offered. No artificial sweetener (only sugar). I'm diabetic. Standing in one inch of water during shower (did not drain well). Iron but no ironing board. $100 deposit required (other Extended Stays do not require this of me). Otherwise, room was clean...More

Review collected in partnership with Extended Stay
Thank X4584POpaulm
Response from 00esa, Manager at Extended Stay America - Winston-Salem - Hanes Mall Blvd.Responded 26 February 2018

Thanks you for your feedback. We are sorry for not meeting your expectations and for the inconvenience it caused. We have shared your feedback with our team in an effort to improve our service and facilities moving forward. We hope you will consider us again...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$64 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$64 - US$173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (6)
Room & Suite (18)
Questions & Answers
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David K
4 August 2016|
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Response from Debbie l | Reviewed this property |
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Room Tips
"This hotel has not elevator to the second and third floors."
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"Ground floor rooms are convenient to vehicles. The hotel is tucked in behind a retail center and the..."
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"Booking through this hotel is pretty inexpensive but it can be even less expensive when you book through a..."
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"King Suite is worth the money"
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