No mini fridge or microwave. Two queen beds but no real table to dine on. Families traveling and in need of quiet and comfortable for staying in would be disappointed when they had to leave out for food. Plan on having your cooler and cold cuts.
I enjoyed my stay at the Hampton Inn & Suites Raleigh/Crabtree Valley. I would recommend as the location was convenient, the cleanliness of the hotel, and the service from the hotel team was excellent.
We stayed in the Hampton Inn Raleigh so we could attend my granddaughters 6th birthday party nearby. After being out of the room all day and returning around 9:00 pm we were shocked that our room had never been serviced. It was just like we left it that morning! When we inquired at the front desk we were told due to COVID the room couldn’t be cleaned until we left. This was never told to us when we checked in for our two day rental.
Room was spacious and very comfortable. Maid service was as-needed making it safer for staff and guests. Room (501) at end of hall was super -- quiet! Breakfasts were good and service was friendly and pleasant. Front desk was very accommodating.
All the room air filters were extremely dirty! So was behind any furniture - tons of fuzzy dirt and lint and who knows what. Beds are also needing new mattresses and chair was stained. Scrambled eggs for breakfast were over salted. This hotel has gone downhill since I last stayed there in Jan 2020.
ThePedestrian in every way. The person at the desk was not particularly helpful but we managed any way. The hotel had a microwave for guests to use in the lobby, it was filthy! Stay was ok, not memorable either for good or bad. Fine for a one night stay while traveling.
Really enjoyed me stay, breakfast was great. Mall is walking distance, great place to stay for a work conference. Clean rooms, hot water, friendly staff. Conference room was also really nice and it has a great gym.
We traveled down on Thursday for a concert at the PNC arena so this was a convenient location to spend the night. I booked online a couple of weeks prior and put "high floor; extra pillows" in the comments. They accomodated both requests so next time I'm going to include "no rooms near the elevator" since the room right near the elevators and ice machine. It wasn't too loud since we arrived a bit late. I did hear a neighbors TV blaring when we arrived and again around 3am. Beds were comfortable and the room was clean. Breakfast was served until 10am (loved that since we didn't arrive until 11pm and knew we'd be sleeping late). Standard fare -- waffles (incl mini waffles), fruits, cereals, muffins, bagels, english muffins, sliced sausage, mini omelets or just an egg patty for the engl muffins, etc. Receipt was emailed to me on the morning of our departure so checkout was quick and easy. Will remember this hotel when we're next in the area.…
Pros: Price, location Cons: Shower/Bathroom, Attention to detail Couples trip. Clean room w/ one exception - a messy ottoman Overall, we had a great stay. However, the staff seemed to not care about the ottoman. I explained the condition of the ottoman (missing buttons/pizza stains???) to the staff ( most were kind with exception of one employee) and was neither issued an apology nor offered a replacement by any staff. Also, the rumors of peeling wallpaper are true, but there was minimal peeling in my bathroom. You should also know that you have to keep the bathroom door open to open and close the shower door. Finally, be aware that you may only raise your heat to 75° f/23° c because the hotel has a cap on the heat!
This is a great family hotel. We came in late on a Friday night - the area is right across the street from the mall with lots of food options. We hit the pool and it was wonderful - fun atmosphere and much better than most indoor pools. Breakfast on Saturday morning started early with lots of options to keep the family happy. Even with lots of other families there, it was quiet for a good night's sleep. Easily accessed luggage carts and parking for coming and going. Thank you!