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Holiday Inn Raleigh Downtown

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320 Hillsborough Street, Raleigh, NC 27603
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Traveller (165)
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Panoramas (7)
Room & Suite (65)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Raleigh Downtown
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#55 of 99 hotels in Raleigh
Location
Cleanliness
Service
Value
Discover all that downtown Raleigh has to offer at the Holiday Inn Raleigh Downtown. Centrally located in the heart of the city, enjoy shopping, dining, entertainment and the arts. You are within easy walking distance to the Raleigh Convention Center, Duke Energy Center for the Performing Arts, and five free museums. Nearby offices include Red Hat, Duke Energy, Citrix ShareFile, Wells Fargo Bank of America, State Capitol and legislature. Getting here is fast and convenient. Situated 13 miles from the Raleigh Durham International Airport, you'll spend less time in traffic and more time doing what you came to do. Whether you are coming to Raleigh for business or pleasure, your room at the Holiday Inn Raleigh Downtown is your personal retreat. You'll have room to work, relax, and make the most of your day. Take in the panoramic views from the Skye Tower Restaurant and Lounge where you can enjoy our local spirits and brews, as well as savory cuisine.
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Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Concierge
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
544Reviews8Q+A100Room tips
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Ronni S wrote a review Aug 2022
102 contributions30 helpful votes
The Holiday Inn Raleigh Downtown is in a good location. This building is cylindrical in shape and most likely built in the 1960's, so it has a certain mid century vibe. The parking, which really can't be fixed, is not user friendly. We didn't have trouble parking, but ingress and egress is tricky. We were disappointed that the restaurant was closed, but we were aware that it was closed when we booked. The staff is really great. We arrived shortly after noon and the reception staff member who greeted us said that she would call when a room was ready. She called in less than 30 minutes and we were able to check in early. The rooms were clean, but the rooms are pretty small. Again, architecturally there really isn't any way to improve this.
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Date of stay: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julee T wrote a review Mar 2022
Wilmington, North Carolina17 contributions12 helpful votes
Came into Raleigh to see the Harlem Globetrotters with my two young sons. I was nervous to be traveling alone, but Shelby made the check in process seamless. She went above and beyond to be accommodating and I really can’t express how appreciated it was! She is definitely an asset to the hotel. The location is great and the room was impeccable. 10/10 would recommend.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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famof5mayberry wrote a review Mar 2022
Mount Airy, North Carolina164 contributions64 helpful votes
Spent a couple days at this hotel for a conference. It is located in a great spot, within walking distance to the convention center and lots of restaurants and bars. The room was clean but was definitely showing its age. Overall, it was just average. Mattress could use an update for sure. Several of the outlets didn't work. Luckily someone had left a surge protector by the bed so I used that to charge my phone. Upon entering the room, I attempted to switch on the lamp by the bed and it made a scary electrical-sounding hissing noise, so I immediately turned it off. So to sum up, great location, very average hotel.
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Date of stay: March 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Raleigh Downtown
Responded 21 Mar 2022
Hi famof5mayberry, Thank you for taking the time to review your stay with us. Complete guest satisfaction is our topmost priority. I'm sorry to hear about the condition of the mattress, the several outlets that didn't work, and the issues with the bedside lamp. I shared this with our hotel management. I'm certain that your comments will be used as a reference for us to serve you better in the future. We appreciate you as one of our valued guests. I hope you'll consider us again in your future travel plans! Safe travels, Jomar M. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TRAVEL HOUSE USA RALEIGH wrote a review Dec 2021
Raleigh, North Carolina12 contributions
alywas we recommend holiday inn its very nice area the service its fast its clean that very important we recommended always holiday inn and we come back soon in new yers and we lready booked for $132 good price
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Date of stay: November 2021
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Trophy98 wrote a review Nov 2021
Swansboro, North Carolina65 contributions35 helpful votes
The hotel needs some upkeep. There is a fairly strong smell of cleaning solutions. Maybe because of cleaning or maybe to mask other odors. The room was pretty clean. There were hairs in the shower that weren’t ours. The wall paper behind bathroom door was coming off the wall. Room 1211. The bar and restaurant were both closed they said for renovations.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Holiday Inn Raleigh Downtown
Responded 1 Dec 2021
Hi Trophy98, Thanks for your review. We only want our guests to have wonderful memories of their stay with us. I am sorry we failed to make your stay more comfortable. The conditions you encountered and the cleanliness level you described certainly are not the experience we want for our guests. I have shared your comments with the hotel management. I am confident measures will be in place to address the areas of concern. Many thanks for taking the time to review our hotel. We hope you give us another chance to provide you with a better stay. Sincerely, Connie D Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Susan D wrote a review Sep 2021
Huntington Beach, California1290 contributions211 helpful votes
The hotel is within walking distance of the Capitol and museums but that’s about the best thing. The bed was so-so and it needs some updating. We liked the parking. One reviewer said parking was a hassle but we liked it. There are elevators in the lot that go directly to your floor in the hotel. Right now the restaurant is closed. The staff was friendly. There is no refrigerator and no luggage racks. All in all not that great. The photos are of the frayed linens and masking tape on the wall.
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Date of stay: September 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rusty H wrote a review Sep 2021
2 contributions
3 of us stayed in room 1515. The Good: The hotel is located on Hillsborough and isn't too far from NCSU. The room had a keurig with 4 complimentary coffees (2 regular and 2 decaf) as well as 2 tea bags. The Bad: The parking deck winds around the hotel up to the 5th floor. You could only access the elevators on the 2nd and 5th foors. I believe the card readers on 3 and 4 were not working. So if you park on the 3rd or 4th level you will have to walk up a steep incline or down a steep decline to get to a working card reader. Also one of the 2 access doors on the 5th level didn't work. The Ugly: The bathtub drain - didn't. The lack of draining meant you were left standing in several inches of water. Some of the wallpaper is also peeling away in several places around the room. I won't be staying there again.
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Date of stay: September 2021
Location
Cleanliness
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Room Tip: Room 1515 is very close to the elevator making it noisy when other guests are coming and going.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Foodiegoldielover wrote a review Aug 2021
2 contributions
My hubby and I stayed one night and the first room we were placed had poor plumbing with the sewage waste coming out through the bathtub. I called the front desk and they helped right away and got us another room. Then we went into our new room and found that the bathroom door hinge was taken off and not repaired. I couldn’t close the door. On top of that the bathrooms at this hotel are TINY. Not accommodating for people of different sizes. I wouldn’t recommend this hotel for leisure/pleasure stay.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LauderdaleBud wrote a review Jul 2021
Fort Lauderdale, FL56 contributions64 helpful votes
The location is very good and convenient in downtown Raleigh. That's about it. The room had crumbs on the floor from previous guests. Used ink pen lying on the floor. Very disgusting. So much for the IHG Commitment to Cleanliness! We advised the front desk on check out and they said "thanks for letting us know". Not even an apology. We were very concerned about the cleanliness of the room after seeing this. Various electrical outlets and lamps were not working. There was an in-room mini-fridge that looked like it had been through a hurricane. Restaurant and bar is closed, and unfortunately nowhere nearby to get breakfast within a short walk. I stayed at this hotel just over before Covid and found it to be OK. That is no longer the case. As a top tier iHG member I do expect better - and every guest deserves better than this! With the major development going on downtown Raleigh it would be best to just raze the property and redevelop. I do not see it as a going concern.
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Date of stay: July 2021
Rooms
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Room Tip: Stay elsewhere!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lisa N wrote a review May 2021
Delray Beach, Florida179 contributions41 helpful votes
I was very dissatisfied with this hotel. We stayed here three nights for my daughter’s wedding. Two times we were locked out of our room. The first took awhile because the battery in the lock had to be replaced. The second time because they forgot to reprogram we were staying one more night. Then they had no shower caps. Of course they don’t clean the rooms due to Covid. The latest excuse for incompetency. So they said if we needed anything just ask at the front desk. I needed more coffee and guess what, they didn’t have anymore. Their on site restaurant was closed and due to lack of amenities do you think they lower their nightly rates, of course not. I know this sounds petty but when I paid over $400 for three nights, I expect a little better than this. Give me a Hampton Inn anytime,
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Date of stay: May 2021Trip type: Travelled with family
Room Tip: There’s a great Greek restaurant next door.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$152 - US$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion hotel raleigh, clarion state capital, clarion raleigh, raleigh clarion
FORMERLY KNOWN AS
Clarion Hotel State Capital
LOCATION
United StatesNorth CarolinaRaleighGlenwood South
NUMBER OF ROOMS
203
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Frequently Asked Questions about Holiday Inn Raleigh Downtown
Which popular attractions are close to Holiday Inn Raleigh Downtown?
Nearby attractions include North Carolina Museum of Natural Sciences (0.4 km), North Carolina State Capitol (0.5 km), and Room 5280 (0.4 km).
What are some of the property amenities at Holiday Inn Raleigh Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn Raleigh Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Raleigh Downtown?
Yes, a parking garage is available to guests.
What are some restaurants close to Holiday Inn Raleigh Downtown?
Conveniently located restaurants include Second Empire Restaurant & Tavern, Taverna Agora, and 42nd St Oyster Bar & Seafood Grill.
Are there opportunities to exercise at Holiday Inn Raleigh Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn Raleigh Downtown located near the city centre?
Yes, it is 0.8 km away from the centre of Raleigh.
Are any cleaning services offered at Holiday Inn Raleigh Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Raleigh Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Raleigh Downtown?
Many travellers enjoy visiting Historic Yates Mill County Park (7.8 km), Mordecai Historic Park (1.6 km), and Historic Oakwood (1.4 km).
Is Holiday Inn Raleigh Downtown accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.