We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Raleigh Downtown

avatar-imageavatar-imageavatar-image
Traveller (174)
360
Panoramas (7)
Room & Suite (65)

View prices for your travel dates

Hotel direct offer!Book Direct & Save with IHG One Rewards
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#58 of 89 hotels in Raleigh
Location
Cleanliness
Service
Value

Discover all that downtown Raleigh has to offer at the Holiday Inn Raleigh Downtown. Centrally located in the heart of the city, enjoy shopping, dining, entertainment and the arts. You are within easy walking distance to the Raleigh Convention Center, Duke Energy Center for the Performing Arts, and five free museums. Nearby offices include Red Hat, Duke Energy, Citrix ShareFile, Wells Fargo Bank of America, State Capitol and legislature. Getting here is fast and convenient. Situated 13 miles from the Raleigh Durham International Airport, you'll spend less time in traffic and more time doing what you came to do.

Whether you are coming to Raleigh for business or pleasure, your room at the Holiday Inn Raleigh Downtown is your personal retreat. You'll have room to work, relax, and make the most of your day. Take in the panoramic views from the Skye Tower Restaurant and Lounge where you can enjoy our local spirits and brews, as well as savory cuisine.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Car park
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Non-smoking hotel
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Room service
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
558Reviews8Q+A100Room tips
Traveller rating
  • 100
  • 198
  • 125
  • 65
  • 70
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
NS wrote a review 12 Apr
Florida1 contribution
Before I arrived, I had read there are future plans to demolish and replace this hotel. But I wasn't expecting there to be a complete lack of basic upkeep. Property is in serious need of some maintenance. Paint peeling, chips and cracks, only one elevator operational. Elevator shakes a bit, felt unstable, and looked like it hasn't been swept or vacuumed out in a long time. Overall dark, dirty, and dingy and feels like a deserted property. Room door hard to open and close, and there was a thick coat of white dust covering my room window. As a woman traveling alone, I really didn't feel comfortable being here. Train tracks are a very short distance away and horns blow multiple times a night making it difficult to sleep. Restaurant is closed and there aren't many amenities. Front desk staff was very friendly and the only real highlight here. Wouldn't stay again.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Jeanette B wrote a review Feb 2024
1 contribution
This hotel is extremely lacking! The pictures are from way back in the day. I wish I could give 0 stars. Furniture is beat up, no restaurant since pre-covid, one working elevator, and.extremely modified continental breakfast (if you like oatmeal you’ll eat it in a coffee cup). Also, this hotel charges a $100 fee at checkin for incidentals to be refunded in 7-10 business days for what I could not figure out. This is the worst Holiday Inn and should be closed. I was so disappointed with this stay. Thank goodness it was just two days. Stayer beware!!
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: This hotel is extremely lacking! I wish I could give 0 stars. Furniture is beat up, no...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Raleigh Downtown
Responded 10 Mar 2024
Hi Jeanette B, It's a delight for us to host your stay. We appreciate you choosing the Holiday Inn Raleigh Downtown as your lodging partner. Thank you for sharing your experience. I am sorry to learn what happened. I've shared your feedback with our management team as a reference for the necessary improvements needed. I also sent you a private message to continue the conversation about this. I hope to get another chance to host your next visit. We promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Sarita2 wrote a review Feb 2024
Columbia, South Carolina59 contributions81 helpful votes
Booked for a week as needed to be at that location. It really lives up to all the bad reviews. Ideally Holiday Inn group should renovate or bring it down as this is below the standard of the brand! Worn furniture, no drinking water available, wifi is poor.
Read more
Date of stay: February 2024Trip type: Travelled solo
Room Tip: Top floor room
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Raleigh Downtown
Responded 16 Mar 2024
Hello, Sarita2 Your opinion is very important to us. Thank you for staying at our Holiday Inn Raleigh Downtown. I apologize for the situation you described, and I have shared your sentiment with our management to ensure proper action is taken. Your satisfaction and enjoyment are paramount to us, and we always strive to deliver what is expected. I hope you will visit again in the future. It would be a pleasure to host you once more. Stay safe and healthy until then! Alejandro G. Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kevin wrote a review Jan 2024
Virginia1 contribution
We booked a king room for New Years Eve as we were attending an event nearby but were given a queen instead. If that had been the only thing that went wrong I wouldn’t even be writing. We arrived at our room and noticed the key card mechanism flashing red. Having traveled quite a bit in our lives we knew this wasn’t normal and out of curiosity pressed on the handle and the door opened right up, no key needed. We headed back down to the front desk after waiting forever for an elevator (the elevator services both the hotel and parking garage simultaneously) and informed them of the issue. Their response was that maintenance was busy but to “go ahead and get ready to go out. You don’t need to be there while they work on it.” We hesitantly returned to the room as advised. This is when we realized it was a queen not a king. Additionally we noticed wood trim missing from the dresser, stains all over the office chair and the bathtub looked like it had been through world war 3. We later discovered that if you wait about 10 minutes you will eventually get luke warm water for your shower. Nevertheless we got ready and headed off to a very enjoyable night. Upon returning we noticed the door was still flashing red as it had been earlier. The difference was that now the door would not open at all. After another 15 minute wait for the elevator back to the front desk we went. The employee that greeted us this time said it must be the key and gave us new ones. She also commented (I believe regrettably) thst she saw no notes in the system for maintenance regarding that room. Guess what? The keys weren’t the problem! So for our next trip to the front desk we decided just to take the stairs instead of waiting on the elevator again, at this point it’s 1:15 am. Luckily on this visit to the desk the employee actually decided to come up with us where we could prove we aren’t idiots and actually know how the key is supposed to work. She eventually used a handheld machine to get the door open after much frustration on her part. However at that point her solution was to tell us that if we needed to leave the room anymore that one of us should stay there so we could let the other back in. There was no offer of moving to another room. No offer of a refund. No offer of a discount. No offer of a future stay. Just a good luck and bye. Please do not waste your money or sanity by booking this hotel.
Read more
Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Raleigh Downtown
Responded 15 Jan 2024
Hi Kevin S, We appreciate your feedback. It’s great to hear from our most valued guest. Thanks for your loyalty and for always staying with our Holiday Inn. We provide the best lodging experience for every guest, and I'm sorry for the issues during your stay. I will be sharing your feedback with our hotel management for review. I've also sent you a private message to discuss this further. We hope to regain your trust and confidence in our service. Stay Safe! Carl J. Case Manager IHG Hotels and Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Don W wrote a review Dec 2023
Franklinville, New York8 contributions1 helpful vote
The staff was accommodating, but the hotel was a bit run down. The carpets in the corridors were stained, and there was only one operational elevator. I understand that the hotel is transitioning to new ownership. Nonetheless, the location is ideal if you're staying in Raleigh. There is a Greek restaurant next door that offers excellent dining options. It's a two-block walk to the North Carolina State Capitol and a fifteen-minute walk to the Raleigh Convention Center.
Read more
Date of stay: October 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Raleigh Downtown
Responded 30 Dec 2023
Hello, Don W Your opinion is very important to us. Thank you for staying at our Holiday Inn Raleigh Downtown. About the details you mentioned, I'm very sorry you have had that experience. We take this very seriously and I will share it with the hotel's management so they can take action immediately. Our establishment aims to meet the highest expectations in your business or leisure trips. Our team can't wait to host you again and show you all the improvements and changes based on your valuable feedback. We hope to see you soon! Alejandro G. Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Nat L wrote a review Nov 2023
Winston Salem, North Carolina59 contributions3 helpful votes
Very outdated hotel without an outdated price. Desk chair was in rough shape; didn’t have channels to watch basic tv and pet bowls outside doors. Bathroom was SMALL. The toilet was beside the shower. Staff was very nice.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Location was great for 42nd St Oyster Bar (6 mins) beside Greek Restaurant. VERY small and...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Raleigh Downtown
Responded 16 Dec 2023
Hi Nat L, I am glad to have been a host to one of our valued guests. Thank you for choosing our Holiday Inn Raleigh Downtown and for sharing your feedback. I hope all is well. We want to make every guest's stay seamless and comfortable. While I am glad you were satisfied with the service received, I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team to serve as a reference for improvement. I hope you give us another chance to turn things around the next time you stay with us. All the best, Glaiza G. Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Pete A wrote a review Oct 2023
Minster, United Kingdom4 contributions1 helpful vote
The stay itself was really good. All the staff were very helpful and friendly. I stayed for 7 nights and on my last morning I politely asked if there was any way I could delay my checkout time by any amount and was abruptly told there was no chance whatsoever. I stated that I was a guest for a week in the hotel and I just thought it might be nice if I could stay a little longer that morning/afternoon as my flight home was not for 6 or so hours. I was again abruptly told that I was only a guest for 1 night. I really did not want to argue with the staff member but I was told due to business being so good that weekend a delayed checkout was not possible. There was no courtesy or hospitality included in the explanation. Basically one member of staff blamed me for asking something that would put their staff under pressure as they had had so many checkouts that day. The ending really ruined my entire experience at this hotel. I won’t recommend this chain any longer.
Read more
Date of stay: September 2023Trip type: Travelled solo
Room Tip: Be prepared for non courteous service.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Raleigh Downtown
Responded 24 Oct 2023
Hi Pete A, Thank you for choosing our Holiday Inn Raleigh Downtown and for sharing your feedback. I am glad to have been a host to one of our valued guests. I trust that all is well. We are committed to providing exceptional service to our guests. I'm sorry about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will use this as a reference for improvement. I also sent a private message to get additional information. I hope you give us another chance to make your stay better than the last. Safe travels, Glaiza G. Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jennyfer K wrote a review Jul 2023
2 contributions
+1
Location is great, hotel has seen better days. Wallpaper peeling, holes in walls, sloped floors, destroyed chairs, scary elevator... Mattress in our room was old and uncomfortable. Bathroom had undefineable stains on wall next to toilet and used soap in the shower.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Raleigh Downtown
Responded 24 Jul 2023
Hello Jennyfer K, Thank you for choosing IHG Hotels and Resorts as your travel partner! We appreciate you as one of our valued guests. We want a pleasant and comfortable stay for our guests at all times. I am sorry for what happened during your stay. I have shared your review with our team. Our team will make the needed improvements. We would welcome the opportunity to make your next stay with us even better than the last. Best, Ronald R. Case Manager IHG Hotels and Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Kath B wrote a review May 2023
1 contribution
Disappointing stay at Holiday Inn Downtown. Room we booked listed hot buffet breakfast, mini bar fridge, curtains and cleanliness. We had no fridge, a very cheap grab and go breakfast consisting of a muffin, oats in a bag or donut packet. There were no bowls and no spoons or hot water to eat. Our room had no soap and felt generally dirty. The hotel staff were not friendly or helpful in requests at the lobby. Only one of the two elevators work in the building so expect excessive wait times and to top it off around $15 per night to park your car, which was not mentioned in the booking. Would not recommend this hotel.
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Raleigh Downtown
Responded 17 May 2023
Hi Kath B, Thank you for this review and your stay at Holiday Inn Raleigh Downtown property! We strive to stay true to the strengths that our guests expect and value, a hotel that always has been and remains family-friendly. I'm sorry to learn about your experience. I have shared your comments with the hotel management team to better our services. In line with this, I've also sent you a separate email. We look forward to future opportunities to host you and show that we can provide that great stay that you deserve. Safe travels! Rosemarie T. Case Manager IHG Hotels & Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Shane G wrote a review Mar 2023
2 contributions
The floor is dirty in the bathroom and in the room. No one has vacuumed. The curtains have stains. The bathroom is tiny. The paint is peeling. There is no microwave or refrigerator. I will not stay here again. Poorly maintained.
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from IHG Service, Owner at Holiday Inn Raleigh Downtown
Responded 12 Apr 2023
Hi shanegF7784CA, Thank you for sharing feedback and choosing to stay at our Holiday Inn Raleigh Downtown. We appreciate you doing business with our IHG Hotels and Resorts for your travel needs. We are committed to high levels of cleanliness that meet our IHG Hotels and Resorts Clean promise, and I’m sorry for the experience. I've communicated your feedback to our hotel management and trust that this will be discussed with the team to identify the areas that require improvement. I also sent a private message to obtain more details about your stay. Thank you again for making us part of your visit. We look forward to having the opportunity to share a more positive experience in the future. Sincerely, Rosh D. Case Manager IHG Hotels and Resorts Service
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Raleigh area.
PRICE RANGE
HK$1,183 - HK$1,895 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion hotel raleigh, clarion state capital, clarion raleigh, raleigh clarion
FORMERLY KNOWN AS
Clarion Hotel State Capital
LOCATION
United StatesNorth CarolinaRaleighGlenwood South
NUMBER OF ROOMS
203
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

HOLIDAY INN RALEIGH DOWNTOWN - Updated 2024 Prices & Hotel Reviews (NC)

Frequently Asked Questions about Holiday Inn Raleigh Downtown
Which popular attractions are close to Holiday Inn Raleigh Downtown?
Nearby attractions include North Carolina Museum of Natural Sciences (0.4 km), North Carolina State Capitol (0.5 km), and Room 5280 (0.4 km).
What are some of the property amenities at Holiday Inn Raleigh Downtown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Holiday Inn Raleigh Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Raleigh Downtown?
Yes, a parking garage is available to guests.
What are some restaurants close to Holiday Inn Raleigh Downtown?
Conveniently located restaurants include Second Empire Restaurant & Tavern, Taverna Agora, and 42nd St Oyster Bar & Seafood Grill.
Are there opportunities to exercise at Holiday Inn Raleigh Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Holiday Inn Raleigh Downtown located near the city centre?
Yes, it is 0.8 km away from the centre of Raleigh.
Are any cleaning services offered at Holiday Inn Raleigh Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Raleigh Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn Raleigh Downtown?
Many travellers enjoy visiting Historic Yates Mill County Park (7.8 km), Mordecai Historic Park (1.6 km), and Historic Oakwood (1.4 km).
Is Holiday Inn Raleigh Downtown accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.