We planned a trip with friends to explore Raleigh. Went biking, concert, museums etc. Great hotel, good location, very well maintained inside and out, staff at bistro bar very helpful (Mildred) every morning...rare custo.er service..thank you!
We stayed June 24-27, 2022. In town for a wedding. It was quiet and peaceful. The pool was the perfect temperature. The service was excellent. The hotel was extremely clean. The only issue we had was that the toilet tank ran out of water twice other than that everything else was on point. Shopping and dining was rift across the street. We seemed to be no more than 12 minutes from all of our activities. Our stay was excellent. Highly recommend. Tip: ask for extra towels in advance. Also, You will have to order room service by request
When you walk in a room and the bed is on your left side facing the window and the tv is on the right side of the room, it’s very awkward and doesn’t function well. Then when you add very dark decor - dark carpet and a dark wall it makes it uninviting. Breakfast was only a couple of choices - the healthiest being an egg McMuffin type sandwich for about $9.00. Not bad if all you need is a comfortable, clean place to sleep right off the highway near tons of shopping. Lots of noise all night in rooms facing the very busy road.
We enjoyed our recent stay at this Courtyard in Raleigh. We made our reservation on line and utilized one of my SNA certificates for an upgrade which was honored. We arrived on a late Saturday afternoon and were met at the Front Desk by the agent, Trevor, he was very hospitable. He did well to welcome us and utilized my name during the transaction to personalize it. He recognized and thanked us for our loyalty to Marriott. He explained the hours of breakfast and the fitness room. He explained that coffee was in the lobby from 6:30 to 9:30 and served by the front desk agents. I asked if I could have a coffee maker in our room and he had one brought to the room with extra decaf as requested. All staff were wearing masks and with tables in front of the front desk you were socially distanced. We weren't told of housekeeping procedures but assumed it was only on arrival which is what it is. I do think that the desk should explain this at check in or provide a sheet that explains all the covid requirements. Our room was spotless clean. The bed comfortable. I appreciate the stand up shower. Sanitizer wipes were available. I am not fond of the bulk bath amenity, especially during the covid era. We used one of the sanitizer wipes to wipe them off. The fitness room is nice, the front desk controls the entry to it. We met a very friendly staff member early at the desk, Christy. She was very friendly and hospitable. She had us sign in and escorted us to the fitness room. We utilized the tread mills which were very new. Only issue is that the image on the TV's froze up. The connection should be checked. Breakfast was complimentary and the restaurant isn't open for orders. The breakfast is continental. Hard cooked eggs, packaged waffles, yogurt, juice, bagels, muffins, fruit was available from 6:30 to 9:30. Good location with a shopping center across the street. Close to downtown and close to tourist attractions. We had a nice stay and recommend this hotel.…
This hotel has been my go-to in visiting the Raleigh area several times. It's well located, staff seemed to be very careful of covid protocols, etc. During this last trip (1/15-1/18) there were two things I wasn't happy with. 1) The gym is by appointment only. The few times, they made me fill out a form, promising to wipe down all gear, and it was basically exclusive use of the gym. This time, I asked to use the gym, but there were no forms to fill out, they just let me in. About a half hour later, they let another guest into the room. Not a huge deal, but it's a change in protocol, and no one told me. 2) This was a big deal. The first day, the hotel was empty. The second day (1/16), a large group of people speaking Farsi came in, and the lot was filled with cars from VA and NY. They brought in catering for 100 people, and rented one or more of the large meeting rooms. The clerk said there was a "family emergency" and they had all gathered here. The problem is that NC laws only allow 10 people to gather indoors right now. Also, they had NO interest in following protocols, rarely wearing masks as they walked through the lobby, and they were all in the big meeting rooms without masks. I won't be staying at this hotel again - you've lost my trust.…
I decided to stay here after a long drive. As I walked in "STEPHANIE" was a bit to hyper approaching me. She definitely made me feel very uncomfortable. She was definitely talking entirely to much. The check in was definitely to uncomfortable to continue. You can tell shes a know it all but don't know anything. These low scale hotel workers always does to much. This lady also tired to get an attitude. I canceled the stay and went to the Hilton. I had an exceptional check in with a more calm nature person."STEPHANIE" completely embarrassed herself and "Marriott" with her know it all behaviors. My suggestion for this property to go somewhere else.
We were staying at the Courtyard for a funeral nearby. The staff were so friendly and accommodating of our group, even allowing us to change a room type here and there last minute. The lobby and rooms were recently redone and it was evident. We will be back whenever we’re in the Raleigh area.
We were here for an overnight stay. The staff throughout the facility were kind and attentive. The room and bathroom were clean, but dated. Plenty of space in the room. The elevator did not seem to be working properly, so we avoided it. Thankfully, our room was on the 2nd floor, so an easy trek. No traditional restuarant at this hotel. There is a seating area and bar in the main lobby where you can order breakfast items and salads/snacks and sandwiches. Unlike some other Marriott properties, this one did not offer complimentary coffee or breakfast.
I spent the past week working in Raleigh at one of our companies locations there and was very satisfied with my stay at this hotel. Conveniently located right across the street from where I was working and the staff was great and very friendly. They have refrigerators in their rooms just fyi. One may think its the norm but not always. Very clean and the bistro has great breakfast items and a decent menu for other dinner choices with great service. The only issue I encountered was with their only being one elevator in the back of the hotel. Not convenient for loading and unloading as well as accessing your vehicle if you drove but you do get walk a lot.
We booked our stay through Hotel Tonight. For the last minute price we paid the service and location has exceeded our expectations. The lobby is warm and opening, and the lady at the front desk was super helpful with finding my Marriott points membership. The room itself was very clean. King sized bed, couch, coffee table, desk with a chair, and refrigerator came with our room. I also like how the toilet room is separated with a door from the vanity. The Restaurant within the hotel is good food at reasonable prices. $10 meals is pretty good for hotel amenity pricing. They also serve Starbucks coffee in the morning. Poor guy working the counter in the morning needs some more help tho! The courtyard was a nice touch to sip our coffee before heading out.