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Red Roof Inn Raleigh - Crabtree Valley Mall

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3921 Arrow Dr I-440 at Exit #7, Raleigh, NC 27612-4624
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Traveller (23)
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Panoramas (5)
Room & Suite (67)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 13/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 13/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#48 of 99 hotels in Raleigh
Location
Cleanliness
Service
Value
Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena is one of the best 100% smoke free budget hotels in Raleigh, NC that's conveniently located right off of US 70 with easy access to I-440. We are a short drive away from the Raleigh-Durham International Airport as well as nearby attractions including Crabtree Valley Mall, the North Carolina State Fairgrounds and the North Carolina Museum of Art. Our hotel features free Wi-Fi, a free expanded cable package featuring HBO, free coffee & tea in the lobby, a guest coin laundry facility and free parking. Red Roof Inn Raleigh North-Crabtree Mall/PNC Arena is a pet-friendly hotel.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour front desk
Self-serve laundry
Wifi
Complimentary Instant Coffee
Complimentary tea
Vending machine
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Room features
Blackout curtains
Air conditioning
Housekeeping
Wake-up service / alarm clock
Microwave
Refrigerator
Cable / satellite TV
Complimentary toiletries
Flatscreen TV
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Spanish
211Reviews4Q+A56Room tips
Traveller rating
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NCplantdoctor wrote a review Jun 2022
1 contribution
When I checked in, James noticed my limited walking ability and switched me to a room on the main floor with no rate change. All 200 rooms are level but 100 are down stairs and 300 are upstairs with no elevator. Room was spotlessly clean, the bed was great, and the room was as pictured, but the shower is in a high side tub with not even one grab handle. I stayed two days but never showered because I could not be safe. There is coffee and hot water but no breakfast. This would have been a great stay for a younger me, but not for a senior citizen.
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Date of stay: June 2022
Rooms
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Trip type: Travelled on business
Room Tip: Senior citizens should look elsewhere. No elevator and no shower grab handles. Shower is in a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ellen L wrote a review May 2021
1 contribution
We stayed at the Red Roof Crabtree in Raleigh NC this weekend. Hotel was clean had hard surface floors and friendly staff. Great experience for us and our dogs. Location was right in the center of where we wanted to be
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Anna T wrote a review May 2021
1 contribution
My daughters and I were booked to stay a week. Checked in and was less then impressed but hey it’s just a place to crash. Then we went to our room which was nothing like the pictures. Sheets had hair on them. We checked out immediately and found a new place to stay. Sorry but not worth it.
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Date of stay: May 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Brian L wrote a review Nov 2019
Charlotte, North Carolina10 contributions2 helpful votes
Nice hotel, clean and in a great location. The staff was friendly. The breakfast selection was good. No elevator but the staff will help if needed. Overall a real deal, save the hotel money for fun money and stay at Red Roof Inn Crabtree Valley.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marcia H wrote a review Oct 2019
Greenville, South Carolina51 contributions49 helpful votes
I've stayed a couple of Red Roof Inns and they've been wonderful. I guess it's all part of a remodel they're doing these days. However, there were moments at this hotel when I thought the corporate office might have run out of money. First, it's situated around the likes of Hampton, Hilton Garden Inn, and a few others I would say a notch higher in hotel echelon. I chose to stay here for two reasons: previous experience with the brand and cheaper. Well...you get what pay for and I guess my dollar doesn't stretch as far as I thought. Now with that being said, we had an average size room with a view of McDonalds down below and the mall up the street. The first thing we did was my favorite: the white sock test. This hotel failed miserably. A single walk from the bathroom to my bed by the window yielded noticeable dirt on my socks. I have no idea when these seemingly nice floors were last cleaned, but it wasn't before we arrived. The beds were comfortable and on par with your standard hotel, which is fine for me. I slept well enough and that's all that counts. Our room had a microwave and a fridge, which were nice and clean. Plenty of outlets for your phones, tablets, laptops. That's somewhat rare in hotels these days. One thing that I hated was the lack of lighting. Even though there were three lights in the bedroom area, it wasn't enough for me. I like a well-lit room, so I can see all of the things that most hotels don't want you to see. Also, the linens had me worried, but then again, it could have been due to how dirty the floors are. If you're going to have white washcloths and towels, it's always best to make sure they're really bright and leave nothing to question. The washcloths and hand towels were thin, which tells me they've been been used a lot...by a lot of other people. I'll leave you to ponder that because I don't need my brain going any further down that hole. The bath towels looked clean enough and definitely had more volume. Again, because of the lighting, it was hard to tell if the dirt coming off those towels was due to my feet or already there. I'd like to think it was due to the amount of dirt my feet had accumulated on the floor because my socks had a hole in them. Still, that was a *lot* of dirt. I have a hard time believing that you get that dirty when you've spent a good part of the day shopping at the local malls. So, I choose to believe it's due to whatever grime my feet collected on the floor. As for the rest of the hotel, the lobby looks nice and I guess the continental breakfast is good--I only smelled it, but didn't have time to sample it during my stay. Before I forget, let's talk about the parking for a moment. My assessment: good luck with that. There wasn't enough parking in the Red Roof's parking lot for the number of hotel rooms on the premise. I found parking on the street in front of the hotel a lot better, because there's more room. Cars and trucks were packed so tightly together in the lot that you'd have to enter through your trunk, if you wanted to go anywhere. Another option is to park across the street in the other hotel parking lots, which is legal in this case. They worked out a deal with those hotels to use their lots as overflow, which is nice. Just be mindful of the distance and decide if parking on the street might be closer to the hotel. One thing I'd like to highlight is that when we finally returned to our room after a long day, we found my daughter's panda bar sitting up on the bed and watching football. Kudos to the cleaning staff for that one. My daughter thought it was awesome that they would take good care of him like that. Speaking of which, I found the staff to be quite friendly, which always earns an extra star in my book.
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Date of stay: October 2019
Rooms
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Room Tip: Ask for a mall view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RRIMgr, Manager at Red Roof Inn Raleigh - Crabtree Valley Mall
Responded 20 Oct 2019
Thank you for your feedback. We sincerely appreciate your business. I will share this with our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anonymous wrote a review Jul 2019
2 contributions
The staff are great here. The cleaning staff were very nice, and do their job well. The front desk clerk named James was very professional and accommodating. He spoke clearly and used proper command of English, which is something you don`t find anywhere anymore. Paid about $69, July, 2019.
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Date of stay: July 2019
Value
Cleanliness
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RRIMgr, Manager at Red Roof Inn Raleigh - Crabtree Valley Mall
Responded 9 Aug 2019
Thank you for your review. I will share this with our team so they can see the direct results of their efforts. We sincerely appreciate your business!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
noyesville wrote a review Jun 2019
Bethesda, Maryland34 contributions14 helpful votes
The Red Roof Inn Raleigh--Crabtree Valley is a very good value, on a road that is less than a quarter mile from the enormous Crabtree Mall. Just off Route 70 (Glenwood) and I-440 in Raleigh, it's a bit hard to find the first time, so call for directions. The rooms are large, newly refitted, and (rah, rah) quiet. They include a cube fridge and microwave, hair dryer, adjustable air conditioning, and large-screen flat TV. The hotel provides the standard motel chain breakfast: make-your-own waffles, breads, yoghurt, apples and bananas, dry cereal (and instant grits) and coffee. The staff is helpful and friendly. They will pull up and print directions for the guests, and are flexible if you have to check out a bit late. There are five motels on Arrow Drive, all within about a third of mile of each other, but at $72/night, Red Roof is probably the best value. The down side--aside from the difficulty of finding Arrow Drive-- is that there is pool or exercise room, and no decaf coffee at all. Our air conditioner was quite noisy, so much so they offered to change our room. Someone did something to it, so the next two nights it was much quieter. Once one finds the hotel, its location is quite convenient to the entire Research Triangle.
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Date of stay: June 2019
Value
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Trip type: Travelled as a couple
Room Tip: Away from the road and parking lot
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RRIMgr, General Manager at Red Roof Inn Raleigh - Crabtree Valley Mall
Responded 14 Jun 2019
Thank you for your feedback. As you mentioned we did just complete an extensive interior and exterior renovation and are still one of the few hotels in Crabtree for under $100/night that provides a clean facility with a friendly team helping you. I will share this feedback with our team so they can see the direct result of their efforts! We look forward to your next stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Seamus wrote a review May 2019
Arlington, Virginia2 contributions1 helpful vote
This place was a pit. Stains on the tubs... my wife found hair on her pillow. I found what I think was a raisin on my bed... please god let it not be rat turd! Parking was lacking so I ended up parked on the street. Noisy drunks in the next room. Also finding the news story about a double murder of a prostitute and her client in the hotel from 2016 was great. Stayed one night... then bailed and ate the loss of the prepaid room for the remaining nights. Seriously avoid this place... the only good part of it was the front desk guy was cool.
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Date of stay: May 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RRIMgr, Manager at Red Roof Inn Raleigh - Crabtree Valley Mall
Responded 16 May 2019
Hi, The incident you are referring to was under the previous ownership and a different brand. The hotel has gone through extensive interior and exterior renovations when it was converted to a Red Roof Inn. I will have our team check the room. Our housekeeping and maintenance team work extremely hard to provide a clean facility to our guests. We also correct an issue as fast as we can when we do miss something. Please give the hotel a call at (919) 277-8485 at your earliest convenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jack wrote a review Apr 2019
2 contributions2 helpful votes
The desk clerks were incredibly helpful and very patient with some problems that were going on.The lady that checked us in Thursday evening on 03/28 was extremely busy and was dealing with some issues but treated our track team with politeness and efficiency. The day clerk on Friday 03/29 was equally helpful and very friendly. Made us feel very welcomed. I compliment both of them as being wonderful examples of great hospitality.
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Date of stay: March 2019
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ebonie F wrote a review Mar 2019
Raleigh, North Carolina13 contributions
The staff was very accommodating. We called beforehand to make sure the room we wanted was available. Not only was the room checked for cleanliness before we arrived, but we also got to check in early and catch a nap before going out. I would love to come stay again in the future.
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Date of stay: March 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from RRIMgr, General Manager at Red Roof Inn Raleigh - Crabtree Valley Mall
Responded 16 Mar 2019
Hi, Thank you for your feedback. I will share this with our team so they can see the direct impact of their effort. Thanks again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$82 - US$91 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
americas best value inn crabtree raleigh hotel raleigh
FORMERLY KNOWN AS
Americas Best Value Inn Crabtree Raleigh
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
61
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Frequently Asked Questions about Red Roof Inn Raleigh - Crabtree Valley Mall
Which popular attractions are close to Red Roof Inn Raleigh - Crabtree Valley Mall?
Nearby attractions include Crabtree Valley Mall (0.8 km) and Lindt Chocolate Shop (0.3 km).
What are some of the property amenities at Red Roof Inn Raleigh - Crabtree Valley Mall?
Some of the more popular amenities offered include free wifi, free parking, and self serve laundry.
Which room amenities are available at Red Roof Inn Raleigh - Crabtree Valley Mall?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Red Roof Inn Raleigh - Crabtree Valley Mall?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Red Roof Inn Raleigh - Crabtree Valley Mall?
Yes, free parking is available to guests.
What are some restaurants close to Red Roof Inn Raleigh - Crabtree Valley Mall?
Conveniently located restaurants include Seasons 52, J. Alexander's, and The Cheesecake Factory.
Are pets allowed at Red Roof Inn Raleigh - Crabtree Valley Mall?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Red Roof Inn Raleigh - Crabtree Valley Mall?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Red Roof Inn Raleigh - Crabtree Valley Mall?
Many travellers enjoy visiting Mordecai Historic Park (6.0 km), Historic Oakwood (6.3 km), and Joel Lane Museum House (6.6 km).
Is Red Roof Inn Raleigh - Crabtree Valley Mall accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.