Hampton Inn & Suites Raleigh Downtown
600 Glenwood Avenue, Raleigh, NC 27603
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4.0
#21 of 88 hotels in RaleighLocation
Cleanliness
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Value
Visit our Hampton Inn & Suites Raleigh Downtown and you'll be impressed with our contemporary chic design from start to finish. Our hotel is conveniently located in Downtown Raleigh, North Carolina in the well known Glenwood South district, full of fabulous restaurants and night life. Whether your plans in Raleigh involve work or play, our Hampton offers the ideal accommodations for relaxing and unwinding, or taking care of business. During your stay with us, you'll be greeted by friendly, welcoming team members who couldn't be more thrilled about helping you enjoy all the exciting things Raleigh has to offer. Once you've arrived at our hotel, you'll find a lot of great amenities waiting for you in your room. Need to get some work done while you're with us? We offer free high-speed internet access in every guest room as well as in our lobby-plug in or go wireless Prop your laptop on our handy lap desk and type away while you watch TV in high definition.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Indoor pool
Free breakfast
Business Centre with Internet Access
Meeting rooms
Baggage storage
Car park
Wifi
Heated pool
Breakfast available
Breakfast buffet
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, French, Spanish
Location
600 Glenwood Avenue, Raleigh, NC 27603
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Raleigh-Durham Airport
16.2 km•
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61 Restaurants
within 0.5 kilometers
1,093Review8Q+A94Room tips
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Detailed Reviews
Hotel's Favourite
Nice hotel. Within walking distance of Red Hat Amphitheater, and next to Raleigh Beer Garden. (There us also a dueling piano bar across the street.)
If you're looking at going to a concert at Red Hat, this is a great place to stay. Hit the beer garden before the concert, walk to the concert, walk back and go to the beer garden again or the piano bar and never have to drive or call a Uber. There's also Crank Arm and Clouds brewing on your walk to the Amphitheater if you get thirsty during your walk 😊
If you're looking at going to a concert at Red Hat, this is a great place to stay. Hit the beer garden before the concert, walk to the concert, walk back and go to the beer garden again or the piano bar and never have to drive or call a Uber. There's also Crank Arm and Clouds brewing on your walk to the Amphitheater if you get thirsty during your walk 😊
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Came to Raleigh for another business trip. Had not previously stayed in this hotel, but in others not too far away. Found the staff, the rooms and location to be perfect. The staff at the reception desk, did raise concern that there might be some noise at night, given it's location and proximity to some bars. But made it clear they have white noise machines and ear plugs avaliable should they be needed. Had no issues at all with noise, but again it was February.
The hotel itself was very clean adn within just a short walking distance to the downtown area. The walk takes you through a nice safe residential area, so had no concerns about the short walk. Well worth staying here, especially for the price and friendly service.
The hotel itself was very clean adn within just a short walking distance to the downtown area. The walk takes you through a nice safe residential area, so had no concerns about the short walk. Well worth staying here, especially for the price and friendly service.
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Review collected in partnership with Hampton
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HamptonRaleighDwntwn, General Manager at Hampton Inn & Suites Raleigh Downtown
Responded 23 Feb 2020
Thank you so much Clive! How thrilling it was to see your rating of your stay at our hotel! I am happy it was practically perfect in every way! I am especially pleased to know you had such wonderful experiences with our hotel staff. We rely on them to help create the best experience possible, and we are elated about the positive impact this had on your visit. We will certainly recognize all the team members who contributed to give you a seamless experience. Thank you again, and we look forward to welcoming you back on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This location is in a very noisy area. Be prepared to hear music, loud vehicles, and loud voices until about 3am. If you are not capable of quickly loading and unloading your car on a steep hill and parking in a deck across the street chose another location.
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Review collected in partnership with Hampton
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Suites Raleigh Downtown, General Manager at Hampton Inn & Suites Raleigh Downtown
Responded 15 Nov 2021
Hello mabr8992, Our team strives to be friendly, welcoming, and always eager to serve and delight our guests. Our Hampton Inn and Suites Raleigh Downtown team thoroughly enjoyed making sure you were arranged with premier accommodations, the highest quality mattress that will perfectly envelop you in a great night’s sleep, and complimentary earplugs. All designed to ensure ultimate relaxation. It is understandably disappointing that you found these to be unhelpful and for this, we sincerely apologize. Noise sensitivities do vary and some guests find the earplugs and noise machines quite useful. There are varying preferences and your feedback will help us to refine our offering. I hope you reconsider giving us an opportunity to welcome you back. Safe travels! Regards, Lynnsey H., GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the worst hotel stay EVER because of the location and constant ALL night music from the neighboring restaurant/club.? This particular Hampton Inn & Suites (600 Glenwood Dr) should inform you of this before you book. Instead when I checked in on Friday night, I was told by staff that earplugs and some sort of noise cancellation device is included with every room due to music from the restaurant behind the hotel. The problem with that is I was stuck with this hotel bc 1) I had to book through a "stay-and-play" with THS due to my child competing in the All Star Cheer Challenge
and 2) the cancellation deadline had passed since 1/28/2020. We were in rooms 619 & 621. Friday night the music wasn't as loud and I'm assuming that was due to the heavy rain, but Saturday night was horrible/miserable. I'm an avid Hilton brand customer so much so I have the Hilton Honors Business AMEX card due to my frequent/monthly stays. With that being said, I feel I spent entirely TOO much money ($833 to be exact for both rooms) to have not gotten ANY sleep for my entire stay nor was I compensated for ANY of my troubles. Hilton, you all need to do much better with this location. This is totally UNACCEPTABLE.
and 2) the cancellation deadline had passed since 1/28/2020. We were in rooms 619 & 621. Friday night the music wasn't as loud and I'm assuming that was due to the heavy rain, but Saturday night was horrible/miserable. I'm an avid Hilton brand customer so much so I have the Hilton Honors Business AMEX card due to my frequent/monthly stays. With that being said, I feel I spent entirely TOO much money ($833 to be exact for both rooms) to have not gotten ANY sleep for my entire stay nor was I compensated for ANY of my troubles. Hilton, you all need to do much better with this location. This is totally UNACCEPTABLE.
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Date of stay: February 2020Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: Do not chose any rooms on the back of the hotel. You will not get any sleep due to the noise.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HamptonRaleighDwntwn, Guest Relations Manager at Hampton Inn & Suites Raleigh Downtown
Responded 5 Feb 2020
Dear Tchalia, Thank you for taking the time to review your recent stay with us, and for being one of our loyal customers of the Hilton brand! Our central location is quite convenient, making us the recommended choice for championships and tournaments. Aside from our close proximity to the event space, we are bordered by a wide range of restaurants. When staying at this meticulously maintained property, you will be guaranteed impeccable guest services, perfectly detailed accommodations and an expansive, delicious breakfast. Due to the noise disturbances that you experienced on Saturday night, our guests are supplied with a noise cancelling machine as well as complimentary ear plugs. Our guests do report that this is quite an effective solution. We acknowledge that varying sensitivities to noise exist and unfortunately you were not able to achieve the relaxing experience you certainly deserve. We apologize sincerely for this. Our goal is always to impress our guests with our gracious hospitality, adding a premier value to each guest’s stay, and so, we are equally dismayed that our goal was thwarted. Again, thank you for your review and it was our pleasure to host you. Sincerely, Madelyn D., GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unless you intend to hand at the college bar below until it closes, avoid this hotel. They give you earplugs at checkin and tell you if it gets too bad they will provide a white noise machine. Bass from club easily heard and felt on top floor (6th)...unreal
Too bad because hotel itself is nice.
Too bad because hotel itself is nice.
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Review collected in partnership with Hampton
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HamptonRaleighDwntwn, General Manager at Hampton Inn & Suites Raleigh Downtown
Responded 15 Feb 2020
Thank you for taking the time to provide such a glowing review following your recent stay. At our at the Hampton Inn & Suites in Raleigh, we pride ourselves on delivering a memorable experience to our guests, and I am delighted you enjoyed our central location and were looked after by my exceptional colleagues! Being in an ideal part of the city, we do have some sounds included with the territory and understand everyone has different sensitivities to noise. As one of the many touches to ensure guest satisfaction, we do provide ear plugs and earbuds. We do attract very many business travelers. We’ve been told that after a day of meetings, the extremely convenient close proximity of dining and beverage establishments coupled with the effectiveness of the complementary ear plugs make for very successful business trips. Not to mention the expediency of our delicious breakfast. Nonetheless, I apologize that our property did not provide the respite you were seeking. No matter where you stay, you should always feel comfortable and relaxed. We are constantly improving our offerings and services and still hope you'll try us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is very nice, but our room was dirty. The staff at the desk at 11pm when we checked in were friendly and welcoming. We were only staying there overnight as a stop on our way to vacation in South Carolina. There was my husband and I and our 3 adult children. We asked for a rollaway bed, as the room technically only sleeps 4. We waited until midnight for the bed even though I’d asked for it at the time of booking AND while texting Josh at the front desk while we were still driving, and again at check-in. My husband and I were meeting a friend who was preforming at Tin Roof while our children stayed behind. Upon arriving in the room, we noticed there was a random sock on the middle of the room. On further inspection, there were discarded rose petals under the bed as well as an oatmeal crème pie (?!?) under there. There was also popcorn on the windowsill. By 11PM on the day of check-in, I’d expect the room to be clean, not like someone had just used it an hour before. (The rose petals were still fresh!!!) It made me wonder if the sheets were even clean! (Yuck) The area where the hotel is is loud, but we expected that. We paid over $300 to stay there for less than 8 hours. We were not offered a different room or even a reduced rate or refund for having to sleep in a dirty room. We alerted the desk staff on our way out of the hotel to go meet our friend. I realize the staff has their hands tied when it comes to these things, but corporate should refund some, if not all of the room fee for putting us in a dirty room.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Be aware that the downtown area where the hotel is located is a busy, loud area. This is not the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was booked a month in advance and confirmed with a credit card. Upon arival, room was not available. Accomodations were made after much stress. Upon check out, they overcharged us for our room rates and we even expressed this during check out. It took one week to be refunded the overcharge.
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Review collected in partnership with Hampton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HamptonRaleighDwntwn, General Manager at Hampton Inn & Suites Raleigh Downtown
Responded 29 Feb 2020
Hello and thank you for your comments. We were thrilled to welcome you and we regret any confusion regarding your reservation details. Our desire is that every guest enjoys a treasured Hampton Inn & Suites Raleigh Downtown visit. I was so disappointed to read that there were a few service issues during your restaurant experience at the hotel, and I sincerely apologize for the poor service you received. This is not to the high standards we aspire to deliver consistently every day, and I am sorry that we clearly failed on this important occasion. I have discussed your valuable feedback with our top leadership and I can confirm that they have taken appropriate steps to address the points you have raised.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean, room size is fine for a weekend stay, and staff was efficient and attentive. The location is convenient to restaurants and bars BUT it is in the middle of a very busy nightlife. You are warned at check-in about the noise (up until 3AM). They offer ear plugs and a sound machine, but you will either need noise cancelling headphones or be ready to pass out! Apparently when the bars close, the party moves to the street and engine “reving” begins. If this is your jam and you can sleep in, this is a great spot for you!!
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: The parking deck fills up with downtown patrons.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Suites Raleigh Downtown, General Manager at Hampton Inn & Suites Raleigh Downtown
Responded 29 Jun 2022
Dear Nc4travel, Thank you! We feel really proud that you found our service satisfactory. Our team strives to be friendly, welcoming and always eager to serve and delight our guests. We will certainly pass on your compliments and great feedback to all our colleagues. I see there were a few aspects of your stay that did not meet your expectations. We never want our guests to be inconvenienced and I’m so sorry you ran into these challenges with the atmosphere of Downtown Raleigh during this season. We do offer complimentary ear plugs and many guests have found them quite helpful. We work tirelessly to refine our offerings so that guests like yourself will have a seamless experience. Please accept our sincere apologies. Rest assured we have taken your comments on board for immediate consideration as this was clearly not up to our usual standards. I look forward to another opportunity to welcome you back at which time we will assuredly provide you with the perfect visit! Regards, Lynnsey H., GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved my stay! The manager, Josh, not only helped me pick a perfect close place for dinner but even walked me there after I mentioned that I hate walking alone at dark. This is true caring about your guests! Wine reception is always a favorite and the breakfast was hot and plentiful. Will be back!
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Date of stay: January 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HamptonRaleighDwntwn, Guest Relations Manager at Hampton Inn & Suites Raleigh Downtown
Responded 31 Jan 2020
Hello CindyS1036, We are thrilled to know that you had a pleasant time with us. We pride ourselves on providing excellent service that makes you feel at home, and we are grateful for your recognition of our friendly service from Josh, overall ambiance throughout the hotel, and convenient location. We will certainly let Josh know how much you appreciated his assistance – that will make his day! Thank you for highlighting our Manager's Reception - always a lot of fun and certainly a guest favorite! And, with beautiful facilities and a delicious complimentary breakfast, our aim is to ensure that your vacation is special. We look forward to providing you with the same level of service and unique experiences on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite telling the staff multiple times that we did not have a car, we were charged for parking. Called to correct this and was told that a refund would take 3-5 days and that we could not get any sort of confirmation of the refund (like an email).
As others have noted, noise is an issue, and there was a sign at the front desk offering ear plugs and sound machines on request. Requested a sound machine and was told the room was "on the quiet side".
As others have noted, noise is an issue, and there was a sign at the front desk offering ear plugs and sound machines on request. Requested a sound machine and was told the room was "on the quiet side".
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Date of stay: March 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hampton Inn Suites Raleigh Downtown, General Manager at Hampton Inn & Suites Raleigh Downtown
Responded 28 Mar 2022
Dear Stephen G., Thank you for sharing the feedback on your experience with us at Hampton Inn and Suites Raleigh Downtown. I deeply regret the billing errors. We uphold a very strong culture of integrity and honesty and want to correct potential irregularities. I can certainly empathize with the way you feel, and rest assured that I have personally followed up with our Front Office Management team to ensure your refund will be received. I apologize for the inconvenience of taking the time to follow up on this issue. We do provide earplugs and white noise machines in the hopes of alleviating any noise disturbance, and most guests have found these useful. We thank you for your comments and we look forward to winning your full adoration the next time you visit. Warm regards, Lynnsey H., GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It’s in a city. No beach
"It get loud outside at night. Book a room facing away from the party and you’ll be fine. This hotel’s staff are OUTSTANDING."Read full review
"Parking is across the street with a hotel designated parking building. Beware of the noise of downtown."Read full review
"If there is a near-by outdoor event, you might hear it (blaring). Our rooms were on 3 different sides of the hotel. Hotel allows dogs."Read full review
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PRICE RANGE
HK$1,491 - HK$2,392 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
126
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Hampton Inn & Suites Raleigh Downtown
Which popular attractions are close to Hampton Inn & Suites Raleigh Downtown?
Nearby attractions include Clockwork (0.3 km), The Wine Feed (0.04 km), and Melrose Knitting Mill (0.4 km).
What are some of the property amenities at Hampton Inn & Suites Raleigh Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hampton Inn & Suites Raleigh Downtown?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Raleigh Downtown?
Yes, a parking garage, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Hampton Inn & Suites Raleigh Downtown?
Conveniently located restaurants include Mellow Mushroom Raleigh, Mojoe's Burger Joint, and Raleigh Beer Garden.
Are there opportunities to exercise at Hampton Inn & Suites Raleigh Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hampton Inn & Suites Raleigh Downtown located near the city centre?
Yes, it is 0.5 km away from the centre of Raleigh.
Are any cleaning services offered at Hampton Inn & Suites Raleigh Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn & Suites Raleigh Downtown offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hampton Inn & Suites Raleigh Downtown?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hampton Inn & Suites Raleigh Downtown?
Many travellers enjoy visiting Mordecai Historic Park (1.4 km), Historic Oakwood (1.2 km), and Joel Lane Museum House (1.0 km).