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1200 Hurricane Alley Way, Raleigh, NC 27607-3626
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About

#38 of 98 hotels in Raleigh
Location
Cleanliness
Service
Value
Experience Raleigh your way at Four Points by Sheraton Raleigh Arena. Our hotel near PNC Arena offers modern accommodations, on-site dining, and fitness facilities. Easily get to Crabtree Valley Mall, Carter-Finley Stadium and more attractions nearby.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Kids stay free
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast buffet
Snack bar
Vending machine
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Seating area
Telephone
Bottled water
Private bathrooms
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish
Hotel links
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236Reviews2Q+A28Room tips
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Becca Nealon wrote a review Aug 2022
1 contribution
From the moment we checked in to the hotel to the moment we left, this hotel was nothing but a 5 star experience. From the warm welcome at the front desk, to the friendly bar tender, to the delicious breakfast in the morning, it was all fantastic. My favorite part of the stay, however, was the cleanliness of the room and THE MOST COMFORTABLE BED I have ever stayed in. Highly recommend.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kenspidey52 wrote a review Apr 2022
Hartford, Connecticut68 contributions57 helpful votes
Hotel's Favourite
This hotel is great. The staff is wonderful and the bartender is super nice and personable. If you are going to a PNC event you really can't beat this location as its an easy walk. The Backyard Bistro adjacent to the hotel was excellent as well. I do have some constructive criticism though. The breakfast they provide should really be free. The offerings they have do not justify an $11 charge. We stayed in the 1 bedroom which we liked but it really needs some amenities. A K-cup coffeemaker would be nice and a microwave is essential. There were no utensils, cups, or anything. I would probably not pay the extra for the 1 bedroom again. One final small complaint, we stayed for 5 nights and the housekeeping never came into the room not even to empty the trash. I thought that was pretty strange.
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Date of stay: April 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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B Y wrote a review Aug 2022
1 contribution
This was absolutely one of the most clean and well staffed hotels I have seen in a long time. Everyone had a wonderful attitude with a great smile and ready to help with any request we had while we were there. Any request they were not able to meet such as keeping the pool open later then sunset… we were explained the state rules and regulations that the hotel must follow. The very nice and polite manager also offered us extra amenities to make up for the pool having to close at dusk, which was not something she had to do since it was not their fault. Overall our family had a wonderful time staying there and we will surely be back to visit at this hotel any time we are in Raleigh thank you so much for a great weekend!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WANDERLUST TRAVEL wrote a review Aug 2022
54 contributions
JULY 30 2022 Checked in 6pm, left by 7pm for concert. Room was NOT CLEAN, disgusting areas in carpet, mold, dust, drips on wall, carpet not vacuumed, tile dirty, and creepy adjoining room door with mirror. Fixtures electrical shorts and flickering, switchplate burn marks. Fridge not cleaned sticky food and drink disgusting underside inside fridge. Bathroom floor dirt particles, shower chair with pink microbial growth. Pool closed at 8pm not 10pm during summer. I was not impressed for $200 per night rate on this room in the dirty condition, we decided to not complain, spare ourselves drama with the hotel staff, and just tolerate it until I pulled back bedding to find disgusting long hairs, blood, toenails, food etc. I went down to the front desk to request another room. I was told they were full and that the best he could do is give me some sheets, and told me that he could not build me a bedroom. I said I don't expect anyone to build me a bedroom and I will just leave. I explained all the other things I had tolerated and overlooked, but that I was not sleeping in a dirty bed, especially with covid and monkey pox going on. We mentally resolved ourselves with the dreaded idea to have to leave the hotel with no place to go 5 hours away from home. We ended up leaving in the middle of the morning/night 1AMish, with nowhere to stay, drove to a Hilton, and ended up from our exhaustion sleeping until 1pm the next day which was not our plan. Requested refund; promised refund, NOREFUND
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jennifer B wrote a review Jan 2021
1 contribution
The hotel took care of some corporate folk in town for recruiting. They were very pleased with the staff, rooms and location. I highly recommend them if you are in the Raleigh area. Friendly staff and extremely accommodating. Thank you for taking care of us!
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Date of stay: January 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Dylan Roberts, General Manager at Four Points by Sheraton Raleigh Arena
Responded 12 Jan 2021
Jennifer B, As always it is a pleasure to host your team! If there is anything we can do to help in the future please do not hesitate to reach out!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anne M. wrote a review Jul 2020
1 contribution
We went for a weekend and the staff was friendly and helpful! Staff had masks on and social distanced. Very impressed. Rooms are spacious, comfortable and clean! 10 out of 10. Will stay there in the future.
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Date of stay: June 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deanna Ferruzza, Sales at Four Points by Sheraton Raleigh Arena
Responded 12 Jul 2020
We're glad you enjoyed your stay with us. Four Points Raleigh Arena takes the safety and health of our guests and staff very seriously. Our staff is masked (as you said) and we practice social distancing. We also work closely with Ecolab to make sure our cleaning and sanitizing practices meet or exceed CDC requirements. All points of "heavy contact" in public areas are repeatedly sanitized, and our housekeeping staff works extra hard to follow the highest level of cleaning and sanitizing to make sure your room is safe, clean, and comfortable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dr.Fun wrote a review Apr 2020
67 contributions45 helpful votes
This hotel is classy but laid back, elegant but with an earthy down-home feel. Dual fireplaces in the lobby of this nearly new property welcome folks almost as powerfully as the staff. Superb well-appointed rooms, with a location that can not be beaten. Walk to games/concerts at the arena, take care of medical stuff nearby, shop at the best mall in the state just five-10 minutes away. We (my wife and I have stayed there twice in recent months in order for her to get a medical treatment a few hundred yards away. The owner/manager and staff go out of their way to ensure we have a great time. We love going to the Backyard Bistro adjacent to the hotel. There is an on-site bar in the hotel lobby as well and a nice outdoor pool.
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Date of stay: April 2020
Cleanliness
Service
Sleep Quality
Room Tip: first-floor room rock! ask for a pool view room....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FourPointsArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded 12 May 2020
DrDestination, We're so glad you enjoy staying with us, and we want EVERY guest to have such a great experience! Thanks!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thierrypassion wrote a review Mar 2020
Nice, France17 contributions13 helpful votes
location great if you need to be close to the arena... or university. confort of the bed, great ... definitely above average.. unfortunately old Systeme for the heating very noisy, and the shower is still with the old fashion curtain in the bath tub. but honestly for a stop of one or two days it is nice. the real disappointment was the service and the breakfast. they put me twice in a difficult and uncomfortable position and frustrated me since I was unable two have my breakfast for me and my wife.
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Date of stay: February 2020
Value
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Service
Room Tip: avoid the rooms facing the parking lot,,,,
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FourPointsArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded 5 Mar 2020
Hi Thierrypassion! Thank you for letting us know about the issues with your stay. We will be addressing the heating issue from your reservation. Russell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robin s wrote a review Feb 2020
Williamsburg, Virginia51 contributions25 helpful votes
Stayed 3 nights while attending a concert at PNC arena. Easy walking distance to arena. Rooms are large. Staff are exceptionally helpful and pleasant. Restaurant and bar onsite serving breakfast and lunch. The nearby Backyard Bistro is a great option for lunch and dinner.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FourPointsArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded 19 Feb 2020
Hello Robin! Thanks for letting us know you had a good stay with us. We hope to see you again next time you're in Raleigh
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
C6125PIdc wrote a review Feb 2020
Asheville, North Carolina24 contributions2 helpful votes
I recently visited Raleigh to attend an event at PNC Arena and discovered this wonderful hotel. It was convenient to the arena, which is what I wanted. The staff were all wonderful and polite, you could tell they enjoy what they do. The room was large and well appointed, as well as very clean. The breakfast was hot and delicious, and the waitress was a delight, maybe the best part! I look forward to returning to Raleigh, and this will be my go to spot to stay!!
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FourPointsArena, Front Office Manager at Four Points by Sheraton Raleigh Arena
Responded 15 Feb 2020
We're glad to hear you enjoyed your stay with us! You're right, we do enjoy what we do, and we try to pass that along to our guests as well :-) PS: we like that waitress as much as you did!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$119 - US$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites arena hotel raleigh, comfort suites raleigh, raleigh comfort suites
FORMERLY KNOWN AS
Arena Suites
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
82
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FOUR POINTS BY SHERATON RALEIGH ARENA - Updated 2022 Prices & Hotel Reviews (NC)

Frequently Asked Questions about Four Points by Sheraton Raleigh Arena
Which popular attractions are close to Four Points by Sheraton Raleigh Arena?
Nearby attractions include PNC Arena (0.7 km), The Raleigh Market (1.2 km), and Carter Finley Stadium (0.8 km).
What are some of the property amenities at Four Points by Sheraton Raleigh Arena?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Four Points by Sheraton Raleigh Arena?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Raleigh Arena?
Guests can enjoy breakfast and a snack bar during their stay.
Is parking available at Four Points by Sheraton Raleigh Arena?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Four Points by Sheraton Raleigh Arena?
Conveniently located restaurants include Backyard Bistro, Spring Rolls, and Wade Park Cafe.
Are there opportunities to exercise at Four Points by Sheraton Raleigh Arena?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Four Points by Sheraton Raleigh Arena?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Raleigh Arena offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Four Points by Sheraton Raleigh Arena?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Four Points by Sheraton Raleigh Arena?
Many travellers enjoy visiting Joel Lane Museum House (7.0 km).