The Westin Raleigh - Durham Airport

The Westin Raleigh - Durham Airport

Pool side sunset!
Traveller (49)
King Suite
Room & Suite (29)
Coffee Bar
Dining (6)

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About

4.5
#15 of 89 hotels in Raleigh
4.9 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.7 of 5 bubbles
Value
The Westin Raleigh-Durham Airport is minutes away from the airport and near both downtown Raleigh and Durham, offering easy access to Research Triangle Park, William Umstead State Park, PNC Arena, and The Durham Performing Arts Center. Marvel in our sophisticated guestrooms, featuring Westin's Heavenly beds, a rain shower and tea-infused amenities. Delight in our rooftop pool and then sample a meticulously crafted menu featuring local ingredients and wood-fired pizza. At The Westin Raleigh - Durham Airport, unwind, relax and Live Well.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Private pool
Yoga classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Wine / champagne
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Kitchenette
Sofa bed
Hair dryer
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Charming
Business
Languages Spoken
English
Hotel links
Special Offer:Earn points toward free nights.

Location

3931 Macaw St, Raleigh, NC 27617
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Raleigh-Durham Airport
94Reviews0Q+A14Room tips
Traveller rating
  • 89
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Detailed Reviews
Joe M wrote a review Oct 2023
Canton, Michigan3 contributions
4.0 of 5 bubbles
Pretty much brand new hotel in a central location. There is a large shopping center a couple hundred yards from the entrance with plenty of food options. The exterior looks pleasing and modern. We arrived early and check-in was a breeze. The lobby has a modern flair with some seating, small pantry and Starbucks. Once to the room on the 5th floor, it was right behind the elevator bank. I was worried about noise, but it was well insulated and could not hear anything. The room was clean, minimalist and had some nice large windows which looked out into the trees. The only problem with the room were the walls had markings from what appeared to be luggage. The bathroom was equally nice, with a few signs of neglect. The drywall and wallpaper above the door was crumbling, but can expect that from a new location as it’ll settle. For a Westin, I think they would address that sooner than later.
We did use room service on the first night and I was disappointed with the food. For the price we paid for the food, the quantity and quality was subpar. More quantity than quality. A salad was ordered with chicken and there were only 3 pieces of chicken. That was disappointing.
For being a elite member with the company, I feel they could have done a bit better, but all in all, it’s not a bad property, I would venture to say a top 5 hotel in Raleigh. They are scheduled to have a Brazilian steakhouse opening in November, which I will give a try next time I am in town.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leon Cox, General Manager at The Westin Raleigh - Durham Airport
Responded 28 Nov 2023
We apologize for the disappointment with the quality of food choices. We will continue to work to ensure room service food quality is addressed. We appreciate you taking the time to share both the positive and negatives about your visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Derrick W wrote a review Apr 2024
2 contributions
5.0 of 5 bubbles
The staff at the Westin goes above and beyond the call of duty to make sure you are taking care of. I always stay at the Westin even if I am visiting family and friends on the other side of Wake County because the Westin Team is the best. If you have any challenges they take of it immediately.
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leon Cox, General Manager at The Westin Raleigh - Durham Airport
Responded 4 weeks ago
Thank you for choosing to stay with us when there are so many choices in Raleigh. The team recognizes you as part of our family. We appreciate your business.
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travellingbluebell wrote a review Aug 2023
London, United Kingdom189 contributions72 helpful votes
+1
4.0 of 5 bubbles
The hotel is on land that is still being developed, but it wasn't noisy particularly and the mall next door is so useful for lunch/drinks/shopping. It is a drive away from town, but it's an easy drive with several big roads around the area that are easy to access.

As it's new, it is spotless and the rooms feel unused which is really nice. My room was big, clean, the shower was good and the bed comfortable. For a quite expensive hotel I did think little things like toiletries/slippers/mini bar/coffee area were slightly lacking, but otherwise it was a good room, though i couldn't turn off the air con (personal choice, i don't like air con at all).

I couldn't find any info about room service, but i think they do offer it and I didn't use the restaurant due to my plans so I can't comment on the food, but it looked very pretty from the outside.

The staff were really nice, very smiley and welcoming and the maintenance person was helpful and quick.

The car park is big, easy to use and outside which feels safe.

The pool is actually quite small, the exercise room has enough things for a short stay and a lovely view over fields.

I had a nice stay while in town and would stay again.
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Date of stay: July 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leon Cox, General Manager at The Westin Raleigh - Durham Airport
Responded 6 Nov 2023
We appreciate you taking the time to share this feedback. Room Service information is located on the TV prompt under hotel offerings. The menu is part of our onsite restaurant Il Falo. Let us know if we can be of assistance upon your return.
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tim o wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
The room was clean , the room service was fast, there were wash clothes and lastly the check in process was so smooth and rapid. There were people in the lobby who greeted me and helped bring my bags up which is in common in the Raleigh Durham area. I was also handed a welcome gift bag as soon as I was handed my room keys. It’s really a one stop shop there with the resturaunt and Starbucks all inside the hotel. The only recommendation I have is a fridge or drink machine some where that we can buy juice ,water or soda when everything is closed.
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: Somewhere to buy refreshments in the lobby area when the resturaunt and Starbucks is closed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leon Cox, General Manager at The Westin Raleigh - Durham Airport
Responded 4 weeks ago
Thank you for your response. We are glad you enjoyed your palace away from home. We are working to add additional sundries in our market space soon. Drinks and juices will be part of this addition. Thank for spending time with us. We hope your trip back home was relaxing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christine G wrote a review Jul 2023
Wilmington, North Carolina4 contributions1 helpful vote
1.0 of 5 bubbles
Booked through Marriott as a gold elite member. I called to notify the hotel I’d need a couple additional nights parking as it is an airport hotel (I offered to pay). I was told they could not accommodate and to book with park and fly. So you can’t book through Marriott and stay here is you need additional parking? It was a Wednesday night too?
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leon Cox, General Manager at The Westin Raleigh - Durham Airport
Responded 8 Jul 2023
Thank you for your feedback. Park and fly packages are available on our website with a maximum of five days of parking. I apologize for the inaccurate information given. We definitely value your loyalty as a gold Bonvoy member.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liz M wrote a review Apr 2024
1 contribution
5.0 of 5 bubbles
I can't recommend this property enough. The location was perfect for our event guests due to it's proximity to the airport and our event location. It has the glam of a downtown property but the convenience of an airport property. The staff is amazing. The rooms are spacious and luxurious. And the dinning options are excellent. We will definitely be booking here again
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leon Cox, General Manager at The Westin Raleigh - Durham Airport
Responded 4 weeks ago
Thank you for your feedback. With transportation available, we really try to make the experience convenient for our airport guests. I will also share your excellent dining experience with our team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fearless46104672693 wrote a review 19 May
1 contribution
5.0 of 5 bubbles
Welcomed by Helena and Jose who were professional and answered all of my questions. The rooms were prepped and cleaned very well, which seems to be a lost trait in other chains. The hotel has all the amenities required by frequent travelers (Starbucks in lobby included), and is located close to many restaurants and shops.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
oliwpb wrote a review Jul 2023
Portland, Maine32 contributions25 helpful votes
5.0 of 5 bubbles
Evelyn the shuttle driver, the young professional gentleman that check us in and the person that helped us book the airport pickup. Our flights were cancelled and picked this hotel by pure luck. It’s brand new it’s beautiful it’s clean. The room itself is just fantastic. We couldn’t be happier on the ride over Evelyn was friendly. She gave us tips on what to do tomorrow she told us all about the hotel, she told us about the restaurant I just can’t say enough about your employees and your hotel and this is coming from someone that travels for work and that probably travels too much and it’s hard to impress me and you guys killed it. Your employees killed it the hotel itself is an absolute beautiful product, I would come back here anytime and this is without even thinking about five stars is no joke. It’s for real. This place is beautiful and it’s late at night so we haven’t checked out the pool. We haven’t checked out the spa we haven’t checked out the restaurant yet I’m just going on the efficiency of the employees the friendliness of the employees, and just how beautiful the room and how beautiful the lobby is so thank you to you and your employees. Keep up the good work
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Call the hotel they have a shuttle that comes on the hour but I would still call the hotel to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leon Cox, General Manager at The Westin Raleigh - Durham Airport
Responded 6 Nov 2023
Thank you for your response! Your response will be shared with our team mentioned in the above. We look forward to a return visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcus G wrote a review Apr 2024
Creedmoor, North Carolina2 contributions
5.0 of 5 bubbles
My family and I stayed at this hotel for a weekend getaway. We were picked up from the airport buy the hotel shuttle driver and he displayed excellent customer service. He led us to the front desk where we checked in. Check in went smoothly as well. During our stay we utilized the restaurant (5 stars) as well as the pool area with the kids. Thr they have a Starbucks directly in the lobby! The pool was excellent as well. The rooms were clean and spacious. And that bed was extraordinarily comfortable! Upon our departure we were lucky enough to have the same shuttle driver. This hotel is clean and seemed new. Every one of the staff members were courteous and treated us kindly and with care! We will definitely be coming back!
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leon Cox, General Manager at The Westin Raleigh - Durham Airport
Responded 4 weeks ago
We look forward to your return. We will definitely share your feedback with our restaurant staff. The pool space is a great getaway space for families. We are glad you enjoyed.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DrAllen1911 wrote a review Jun 2023
2 contributions
1.0 of 5 bubbles
When I arrived at the hotel, no one was at the front to check me in for over 10 mins. Then I ask about my room upgrade, which I was told they did not have, but she just had literally canceled my other suite reservation due to my EA making duplicate reservations. I tried to explain that I had suite submitted a suite upgrade from my account, so can I just upgrade to the room she cancelled, her response, she doesn’t have any workout suites. Poor attitude and customer service, so this will be my only stay here. At least come to the front and say, hey apologize you had to wait as I was doing (insert reason). Nope, I only received a reason when I was advised her I shouldn’t have had to wait to check in after 12 plus hours of traveling.

No animosity, but I expect more from a hotel that I have close to 1,000 nights at.
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Date of stay: July 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Leon Cox, General Manager at The Westin Raleigh - Durham Airport
Responded 3 Jul 2023
We truly apologize for this inconvenience. There is truly no reason you should have to wait this long to check or receive your room preference. I will work with our team to ensure meet these expectations. It is my hope, that should your travel bring you back to our area, you give us another try.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tanya wrote a tip Yesterday
Florida1 contribution
5.0 of 5 bubbles
"Many shops and restaurants within walking distance"
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Matthew H wrote a tip 19 May
1 contribution
5.0 of 5 bubbles
"Gym has a great view"
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Linda L wrote a tip 15 May
Dunwoody, United States3 contributions
5.0 of 5 bubbles
"The rooftop and gym on the 10th floor are great!"
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Murray H wrote a tip 15 May
4 contributions1 helpful vote
5.0 of 5 bubbles
"They have a full service Starbucks in the lobby. You don’t even have to leave the hotel for coffee."
Read full review
Alex Delphin wrote a tip 7 May
3 contributions
5.0 of 5 bubbles
"There's a Starbucks inside the hotel... They get bonus points for that... Brand new hotel... Great location for shopping in the area..."
Read full review
Not the right property for you?
There are more places to choose from in the Raleigh area.
PRICE RANGE
HK$1,819 - HK$2,459 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
236
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE WESTIN RALEIGH - DURHAM AIRPORT - Updated 2024

Frequently Asked Questions about The Westin Raleigh - Durham Airport
Which popular attractions are close to The Westin Raleigh - Durham Airport?
Nearby attractions include Regal Brier Creek Stadium 14 (0.3 km), T.J.Maxx (0.3 km), and Ross Dress for Less (0.4 km).
What are some of the property amenities at The Westin Raleigh - Durham Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Raleigh - Durham Airport?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at The Westin Raleigh - Durham Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Raleigh - Durham Airport?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to The Westin Raleigh - Durham Airport?
Conveniently located restaurants include Azitra Restaurant, Brixx Wood Fired Pizza, and Slice of NY Pizza.
Are there opportunities to exercise at The Westin Raleigh - Durham Airport?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does The Westin Raleigh - Durham Airport have airport transportation?
Yes, The Westin Raleigh - Durham Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin Raleigh - Durham Airport?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Raleigh - Durham Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Raleigh - Durham Airport offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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