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Home2 Suites by Hilton Raleigh North I-540

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3951 Sumner Blvd, Raleigh, NC 27616-2996
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Traveller (15)
Room & Suite (31)
Dining (3)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Home2 Suites by Hilton Raleigh North I-540
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#40 of 99 hotels in Raleigh
Location
Cleanliness
Service
Value
Located near the junction of I-540/Capital Boulevard, our hotel is walking distance from Triangle Town Center shops, three miles from WRAL Soccer Park, and a 20-minute drive from Raleigh-Durham Airport. Amenities include free breakfast, in-suite kitchens with full-size appliances, a heated indoor pool, a 24-hour fitness/laundry facility, and more.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Free private parking nearby
Parking
Wifi
Indoor pool
Heated pool
Saltwater pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
BBQ facilities
Convenience store
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Complimentary toiletries
Housekeeping
Interconnected rooms available
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Hotel links
Special Offer:Price Match Guarantee
36Reviews2Q+A2Room tips
Traveller rating
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Most Recent
Antonio C wrote a review 23 Sep
1 contribution1 helpful vote
The overall hotel has been great during our stay. Very clean. Initially we had a small issue upon checkin since the internet was down due to a fiber line being cut but Nikki and Liliana were very accommodating. This is very rare in todays world with customer service not being a focus point anymore. Great job Hilton
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Services, Guest Services / Front Office at Home2 Suites by Hilton Raleigh North I-540
Responded 3 days ago
Hello! Thank you so much for taking your time in expressing your experience with us. We greatly appreciate the opportunity you have given us to make it up to you and also for recognizing our team members. We look forward to seeing you again on your next visit to Raleigh, NC!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie B wrote a review Aug 2021
Ball Ground, Georgia12 contributions4 helpful votes
Hotel's Favourite
They took very good care of us. Our first hotel got canceled and we did not know until we got there. We ended up staying here. Our AC went out during our first night and they immediately moved us to another room. They gave us a great discount for our troubles. The hotel is very clean and the breakfasts were great. We will be back
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: bring snacks. They do have snacks but they are not cheap.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Guest Services, Guest Services / Front Office at Home2 Suites by Hilton Raleigh North I-540
Responded 31 Aug 2021
Thank you for your kind words and for taking the time to post a review. We certainly enjoyed having the both of you as our guests! We are glad to know you enjoyed your overall stay with us at our brand new hotel, and you were especially pleased with our outstanding service. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eric S wrote a review 23 Sep
2 contributions1 helpful vote
Stayed here for a business trip for a week; we had some initial issues come up around billing, with the system providing some inaccurate numbers. Although it did take some doing to resolve these issues, Liliana at the front desk provided fantastic customer service, and Nikki did a wonderful job making sure that our issue was resolved, going the extra mile in accommodating us and doing so in good humor. I also appreciated the kitchenette setup!
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Services, Guest Services / Front Office at Home2 Suites by Hilton Raleigh North I-540
Responded 3 days ago
Hello! We are so happy to hear that we are able to ameliorate the issues you've encountered during your stay and also for your appreciation of our kitchenette set up. On behalf of our entire Home2 team, we thank you for the opportunity that you have given us to make it right for you and for your kind gesture by sharing your experience with us. We look forward to seeing you again on your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jjmsd wrote a review 22 Sep
Hockessin, Delaware4 contributions5 helpful votes
What a stressful experience with hotel staff! We made reservations for 3 rooms for 3 days and requested to switch one of our rooms with a king bed for two queens. We were told that it was no problem, but it ended up being a big problem! Apparently there is no communication between any of the front desk staff and the manager ignored our repeated requests for a simple phone call back. She finally called us at home after our stay ended and made poor excuses and was rude. Disappointed Hilton rewards member.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Amas wrote a review Aug 2022
1 contribution1 helpful vote
Nikki the GM and all the hotel staff are amazing. They will go out of their way to make things happen. A+ Customer service. Facility is very clean. Definitely will stay here again. I Recommended to anybody.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Services, Guest Services / Front Office at Home2 Suites by Hilton Raleigh North I-540
Responded 13 Aug 2022
Hello! Thank you for your wonderful feedback! We are thrilled that we exceeded your expectations and that you enjoyed our A+ Customer service. We love having you as our guest and we definitely look forward to your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
L0v3toTrav3l wrote a review Aug 2022
11 contributions2 helpful votes
Nice, but not the Hilton standards that we are accustomed to. Arrived prior to check-in time and couldn’t check-in but we saw two other parties get checked in. I understand policy, however other Hilton hotels allow early check-ins for Honor Members. Pillows were horrible!! Bed was a semi-comfortable. Pubic hair on supposedly “clean” wash clothes. We had to clean our shower, it was dirty and had some sort of stains (blood or dirt) . It was late at night when we were ready to shower. Thankfully we travel with supplies because what’s clean to one is not always clean to another. The walls and floors are thin. It sounded like a herd of elephants above us and beside us. When laying in the bed, when our neighbors walked around our bed would shake. Not sure why they claim it’s a new hotel, it seems to be a renovated hotel. Breakfast was not all that. No variety day to day. We learned our lesson, stick to Embassy Suites and Hampton Inns.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Services, Guest Services / Front Office at Home2 Suites by Hilton Raleigh North I-540
Responded 11 Aug 2022
Dear Reviewer, Thank you for taking the time to bring your concerns to our attention. Our team members work very hard and take pride in what they do, so it is extremely disheartening for all of us, including management to hear of your unusual experience. We have been diligently trying to verify your stay but have come short with your name in our guest reservations search. We do not see a reservation registered in your name. Our property is brand new (opened August 2021) and not renovated. It seems your review was posted to the wrong hotel. This is rare, but not an uncommon occurrence. Yours in hospitality, Home2 Suites Raleigh North Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ettai S wrote a review Jul 2022
1 contribution1 helpful vote
Excellent place to stay friendly staff Very convenient area close to the mall and shopping center Nice suite clean place Good food clean pool gym room has enough equipments and very organized and neat
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Services, Guest Services / Front Office at Home2 Suites by Hilton Raleigh North I-540
Responded 26 Jul 2022
Thank you for choosing Home2 Suites I-540 as your destination during your travels to Raleigh NC! It is so comforting to hear such incredible feedback about our amenities. Thank you for sharing some kind words! We will be ready to welcome you again on your upcoming trip, we can't wait to see you soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yolanda b wrote a review Jul 2022
2 contributions1 helpful vote
Cienna was absolutely amazing! She made me feel welcome and made me feel like royalty. I highly suggest she gets promoted because I believe she is ready for more responsibility and she has a natural kindness about herself that will transform for her for the rest of her life!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Services, Guest Services / Front Office at Home2 Suites by Hilton Raleigh North I-540
Responded 16 Jul 2022
Thank you so much for taking your time in providing us a 5-star review! We are very happy to hear about your experience with us. Cienna will be thrilled to hear about all the kind words. We are proud to have her on our team! We look forward to your next visit to our hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sir_Elfman wrote a review Jul 2022
Whitakers, North Carolina, United States18 contributions5 helpful votes
I was only in town for a couple of nights, but this would be a great location for an extended stay. Cienna was great, and Christina Nicole were friendly and attentive. The room was very clean with plenty of receptacles and USB ports for charging. I hope to stay again for the conference we were planning.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Services, Guest Services / Front Office at Home2 Suites by Hilton Raleigh North I-540
Responded 10 Jul 2022
Thank you so much for the kind words and the 5-star rating! Thank you for staying with us. Cienna, Nicole and Christina will be happy to hear about your review. We are so happy that you enjoyed your stay with us and look forward to welcoming you back again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
F0rever_Y0urs_390 wrote a review Jul 2022
Charlotte, North Carolina11 contributions2 helpful votes
This is one of the few hotels out there that still offers hard wired Internet access. The hotel is relatively new and it's very well maintained. The owners and the staff are incredible. Kamal, Nicole and Sienna were absolutely amazing. There is a shopping mall, restaurants and a shopping center within walking distance. Surprisingly the hotel is VERY quiet considering its location to everything. I did have a challenge with an inconsiderate neighbor blasting music at 5am but once I alerted the front desk they took care of it right away. It's a great place to stay.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Guest Services, Guest Services / Front Office at Home2 Suites by Hilton Raleigh North I-540
Responded 3 Jul 2022
We appreciate the 5-star review! We are very pleased to hear that you are able to utilize the hard-wired internet access. Thank you so much for noticing our hard work in maintaining our hotel and our incredible team members. They will be very happy to hear that we have delivered another amazing customer service. Also, thank you for giving us the opportunity to ameliorate the challenge you've experienced with the neighboring guest blasting loud music at 5 am. We are glad to hear that we are able to show you our sense of urgency and assertiveness in this matter. Again, thank you so much for choosing to us and we look forward to seeing you on your next visit to our hotel!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$133 - US$163 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
95
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Frequently Asked Questions about Home2 Suites by Hilton Raleigh North I-540
Which popular attractions are close to Home2 Suites by Hilton Raleigh North I-540?
Nearby attractions include Triangle Town Center (0.8 km), All In Adventures (0.3 km), and Infinite Petals (0.5 km).
What are some of the property amenities at Home2 Suites by Hilton Raleigh North I-540?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Home2 Suites by Hilton Raleigh North I-540?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Home2 Suites by Hilton Raleigh North I-540?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Home2 Suites by Hilton Raleigh North I-540?
Yes, free private parking nearby and free public parking nearby are available to guests.
What are some restaurants close to Home2 Suites by Hilton Raleigh North I-540?
Conveniently located restaurants include First Watch, Baker's Dozen Donuts, and Petra Grill.
Are there opportunities to exercise at Home2 Suites by Hilton Raleigh North I-540?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Home2 Suites by Hilton Raleigh North I-540?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Home2 Suites by Hilton Raleigh North I-540?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Home2 Suites by Hilton Raleigh North I-540 offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Home2 Suites by Hilton Raleigh North I-540?
Many travellers enjoy visiting Mordecai Historic Park (9.6 km), Historic Oakwood (9.8 km), and Joel Lane Museum House (11.7 km).