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616 S Salisbury St, Raleigh, NC 27601-2116
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Traveller (25)
Room & Suite (62)
Dining (22)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Raleigh Downtown
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 99 hotels in Raleigh
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English
Hotel links
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131Reviews5Q+A21Room tips
Traveller rating
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Derek C wrote a review 25 Sep
Fayetteville, North Carolina158 contributions4 helpful votes
The rooftop bar was awesome. $5 beers so it was budget friendly. The breakfast was one of the best I've had in a while. The rooms were clean and spacious. House keeping came around everyday to check on us as well.
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Date of stay: September 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cameron Robbins Taylor, Agency / Consultant at Residence Inn Raleigh Downtown
Responded today
Thank you so much for your kind words! We are so glad you had such a great experience with us. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravlingTexan wrote a review Jul 2022
Lubbock, Texas136 contributions55 helpful votes
Hotel's Favourite
Highly recommend. Stayed one night with my family of five. Staff was courteous. Breakfast was good. Enjoyed eating on the terrace. Room was nice and spacious. Plenty of space for all of us. Parking garage is adjacent to hotel and very convenient.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Cameron Robbins Taylor, Agency / Consultant at Residence Inn Raleigh Downtown
Responded 25 Jul 2022
Thank you so much for taking the time to leave us a review! We are so glad you and your family enjoyed staying with us. We hope you'll visit again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
adoptdontshoplb wrote a review Jul 2022
Long Beach, California1 contribution
I never write reviews but this experience was too upsetting not to. I went to the Residence Inn Raleigh Downtown for a business conference. It was a long travel day from Los Angeles, made much more difficult with a broken ankle on one leg and an arthritic knee on the other. When I arrived they claimed they had not received the payment authorization from my company’s travel agency. OK, that’s possible. However, I had recently had an expensive pet medical emergency so I myself did not have a card with enough credit to cover the $1500 for the 5 nights I was staying. Of course by that time it was too late to reach the travel agency, even with the time difference. Since I could cover one night on my own they were willing to do that, but the rest of my reservation would not be guaranteed. Every hotel in the area was booked at this point, so that could not happen. I ended up having to ask my parents to use their card to cover the charges until it could be worked out with the travel agency. At this point I have not eaten all day. I go to the Element restaurant to get some food, ordered a burger. Why they asked me what temperature I wanted I have no idea. I asked for rare and it came extremely well done, disgusting to me. Later in the week, I went back to the restaurant with my boss. I of course was not going to eat there again, but she ordered the chicken Alfredo. It took 40 minutes to come out. It was cold, but worse, it was not cooked through. I highly recommend never going to this restaurant. The second day I was there I was notified by the travel agent that the authorization had absolutely been sent previously, and they sent it again and sent me a copy. The night before I was to check out I asked the desk clerk about a late checkout because my flight was unfortunately not until 7:30pm the next day. With my broken ankle I was not able to do anything to pass the time. He generously told me if I was a member (I am) and due to the trouble I had upon checkin and due to my ankle, that I could stay in the room until 4pm, which was fantastic. He said he would put a note in the system and I would need to call the morning. I called the morning of checkout and spoke with the front desk supervisor. She told me she did see the note, but it only said I wanted a late checkout, which would be 12pm. I explained my situation and what the other front desk clerk had told me. She said she didn’t know why he told me that, that the 4pm checkout is reserved for their platinum and other VIP members, not a lowly regular member like myself. She did end up giving me until 2pm, but that still left me with several hours to sit either in their lobby or at the airport. In addition, they charged my parents’ credit card for the stay. Luckily I noticed that and was still at the hotel sitting in the lobby. I went to tell them and at first she couldn’t find the authorization from the travel agency, but magically did after some searching. Most of the staff was friendly and helpful, did what they could to assist and accommodate. The front desk supervisor not so much. If one of my employees promised a client something they perhaps should not have, but that we did have the power and ability to accommodate, especially with mitigating circumstances, I would. I would not just tell them sorry, they shouldn’t have told you that, you’re out of luck. Do not recommend this hotel and especially not the restaurant.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cameron Robbins Taylor, Agency / Consultant at Residence Inn Raleigh Downtown
Responded 12 Jul 2022
Thank you for taking the time to leave us your feedback. We are disappointed to hear about your experience and apologize for any inconvenience you had with the pre-authorization of the card. Our restaurant, The Overlook, strives to provide a five-star experience for all guests. We will share this with our team so we can make improvements. We did our best to accommodate your needs while sticking to our protocols.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
bagpackedletsgo wrote a review Jul 2022
Phoenix, Arizona119 contributions83 helpful votes
+Convenient downtown location but far from airport +Two bar/restaurants with friendly staff -The lobby is tiny and unwelcoming -My room had peeling wallpaper and a stained ceiling. -No maid service-they will bring towels and empty trash, but that’s it. For $200+ a night I’d like to have my bed made and an extra mini bottle of hand lotion -The Red Hat Amphitheater is next door and one night of my stay was disrupted by a loud concert lasting past 10:30 pm -Platinum status provided me a room with a view of the other wing of the hotel, so no view at all If I have to return to Raleigh I’ll stay at the Marriott across the street.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Cameron Robbins Taylor, Agency / Consultant at Residence Inn Raleigh Downtown
Responded 12 Jul 2022
We are disappointed to hear about your experience with us. We strive for all of our guests to have a five-star experience when they stay with us. We appreciate your feedback and will share this with our team so we can make improvements. We hope you will give us another shot next time you are in Raleigh.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
George M wrote a review Jan 2022
14 contributions10 helpful votes
Checked in early on Friday the 21st, greeted by Terencia who was a true professional ! She checked us in early and offered us a late check out to to the snow. The lounge on the 10th floor was great too. Thanks for the hospitality! Parking was convenient!
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cameron Robbins Taylor, Agency / Consultant at Residence Inn Raleigh Downtown
Responded 24 Jan 2022
Hi George, Thank you so much for your five-star review! We're so glad you had a great stay! We look forward to seeing you next time you're in Raleigh.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GuyfromILMNC wrote a review Jan 2022
Wilmington, North Carolina435 contributions106 helpful votes
Great location, convenient parking, friendly staff, a great kitchen, a wonderful breakfast buffet, a nice exercise room, and a top-floor bar/restaurant with rooftop seating. What's not to love??!?? THE SHOWERS! Ugh. Love this place and was prepared to make it my home-away-from-home as I am frequently in Raleigh with work, but the showers might be a deal breaker. It might just be me, but I REALLY don't care for the fact that glass showers are not fully enclosed. In a space which would fit a glass pane and shower door, there is only one pane of glass and no door to fill the remaining gap. This opening allows air to come in while showering and prevents one from staying warm unless you stand directly under the water. Maybe this is a strategy to keep folks from taking long showers or showering with others. It could also be the latest hip trend, but either way I prefer to a shower which does not let cold air in while I am showering. Other than the issue with the shower, this place is great!
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Date of stay: January 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cameron Robbins Taylor, Agency / Consultant at Residence Inn Raleigh Downtown
Responded 21 Jan 2022
Thank you for your kind words and feedback! We have shared this with the team. Next time you stay, we have a room with two queen beds that has a tub with a curtain combo that might better suit you. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam C wrote a review Jan 2022
3 contributions1 helpful vote
Stayed for a weekend in Raleigh. Clean, friendly staff, perfect location. If you are looking for a home base while in Raleigh, this is a great option. The room was very spacious and clean. Highly recommend!
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Cameron Robbins Taylor, Agency / Consultant at Residence Inn Raleigh Downtown
Responded 19 Jan 2022
Hi Adam, Thank you so much for your five-star review! We are so glad you enjoyed your stay. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Henry Smith wrote a review Dec 2021
1 contribution
First, I had to ring the door buzzer 3 times before the clerk, who was standing at the front desk, would even open the door. I am always willing to do what it takes to make others feel safe. The best way for me to describe the way that I am being treated is to say they are nice nasty. I work a mid-shift, the reason for late check-in. Now, Long story short, I reserved a larger room that cost more. They chose to put me in a cheaper room and still are trying to charge me for the room I reserved and not the one they put me in. If, you don't want people that look like me in your hotel, why don't you put up a sign. That's what they used to do!
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Date of stay: December 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ashley C wrote a review Oct 2021
Fort Mill, South Carolina289 contributions83 helpful votes
My daughters and I got a room for the night since we went to a concert right up the road at Red Hat Amphitheater, super quick walk to the venue. Perfect location. Check in & out was simple, room was clean, parking deck was a plus, as well as a free breakfast that Sunday morning. Every staff member I encountered was helpful and friendly. As a Hilton honors member, i now think highly of Marriot properties.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Charlotte Taylor, Agency / Consultant at Residence Inn Raleigh Downtown
Responded 19 Oct 2021
Thanks so much for the positive review! We will certainly pass along the wonderful feedback to the team. It sounds like the concert was a good time! We look forward to providing the same top-notch accommodations at your next stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shanae' H wrote a review Oct 2021
2 contributions
I just recently checked into the Marriott Residence Inn 10/5, while my loft is being remodeled and I must say my stay has been EXCEPTIONAL so far!! Security is top tier & you must have a keycard to access main lobby after business hours as well as a keycard to access floors via elevator. Although I’m away from the property (weekdays) during daytime hours & majority of night, the fulfilling home style breakfast prepared by CHEF ROZ gets my day started with positivity! The breakfast is absolutely divine and can definitely give your favorite breakfast spot major competition if ever placed against one another!! The entire breakfast crew is a pleasure to wake up to honestly. I appreciate how accommodating Ms.Elaine, Mr.Simon & Mr. Peter have been so far, and I appreciate all the attention they provide my fiancé and I as we venture to breakfast each morning. My puppy is enjoying his stay here as well and looks forward to going for various walks around the property which has wonderful views. His favorite walks are at night however because the light displays around downtown are beautiful!! I’m in a King corner suite and I absolutely love everything about the room including the spaciousness & beautiful views seen through the picturesque windows. The cleanliness throughout my personal room as well as public areas of the hotel have been impeccable! I’m genuinely impressed and thankful for both the outstanding breakfast crew & housekeeping staff! I hope they’re being recognized and shown immense gratitude from the Marriott brand because they’re AMAZING & IRREPLACEABLE!!!!!
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Charlotte Taylor, Agency / Consultant at Residence Inn Raleigh Downtown
Responded 13 Oct 2021
Good afternoon, Thank you so much for choosing to stay at the Residence Inn Raleigh Downtown while your loft is being renovated. We truly appreciate your positive feedback and will definitely pass along your kind words to our team. We strive to provide five-star accommodations to all of our guests and we are delighted to see that our staff did just that.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$293 - US$369 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaRaleighDepot Historic District
NUMBER OF ROOMS
175
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Frequently Asked Questions about Residence Inn Raleigh Downtown
Which popular attractions are close to Residence Inn Raleigh Downtown?
Nearby attractions include North Carolina Symphony (0.2 km), Duke Energy Center for the Performing Arts (0.1 km), and Red Hat Amphitheater (0.2 km).
What are some of the property amenities at Residence Inn Raleigh Downtown?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Raleigh Downtown?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Residence Inn Raleigh Downtown?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Residence Inn Raleigh Downtown?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Residence Inn Raleigh Downtown?
Conveniently located restaurants include Poole's Diner, Fiction Kitchen, and Sono Japanese Restaurant.
Are there opportunities to exercise at Residence Inn Raleigh Downtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Residence Inn Raleigh Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Raleigh Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Raleigh Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Residence Inn Raleigh Downtown?
Many travellers enjoy visiting Historic Yates Mill County Park (7.2 km), Mordecai Historic Park (2.4 km), and Historic Oakwood (2.0 km).