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Fairfield Inn & Suites Raleigh Crabtree Valley

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2201 Summit Park Ln, Raleigh, NC 27612-4654
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Traveller (16)
Room & Suite (17)
Dining (6)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfield Inn & Suites Raleigh Crabtree Valley
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 99 hotels in Raleigh
Location
Cleanliness
Service
Value
Travellers' Choice

Fairfield Inn & Suites Raleigh Crabtree Valley is an excellent choice for travellers visiting Raleigh, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

While staying at Fairfield Inn Raleigh Crabtree Hotel, visitors can check out Quail Ridge Books (1.7 mi) and Lassiter Mill (1.8 mi), some of Raleigh's top attractions.

Guest rooms offer amenities such as a flat screen TV, and guests can go online with free wifi offered by the hotel.

The property also features a pool and breakfast to make your visit even more pleasant. Guests arriving by vehicle have access to free parking.

Travellers looking to enjoy some lobster can head to Iris at NC Museum of Art, The Cowfish Sushi Burger Bar, or Glenwood Grill. Otherwise, you may want to check out a diner such as Waffle House, Hwy 55 Burgers Shakes and Fries, or Denny's.

If you are interested in exploring Raleigh, check out one of the historic sites, such as Mordecai Historic Park, Historic Oakwood, and Historic Yates Mill County Park.

Enjoy your stay in Raleigh!

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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Public wifi
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English
Hotel links
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146Reviews1Q+A24Room tips
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Beth T wrote a review Aug 2022
1 contribution
I booked 2 suites for my family. Had to wait for rooms to be ready after check in time. Pleasant enough at the front desk. Rooms were fairly clean but could use some improvement. Lobby always crowded. Breakfast was Good. I was not expecting much but the quiche were outsiding. We would stay again if the price were right.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Darrell Keller, Guest Services / Front Office at Fairfield Inn & Suites Raleigh Crabtree Valley
Responded 3 weeks ago
betht1203TL Thank you for staying with us at Fairfield Inn & Suites Raleigh Crabtree Valley. We appreciate your review as we continue to improve our services and customer care. We want our to have a comfortable experience and rave about our staff. I hope to see you stay with us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sylvia S wrote a review Jan 2022
Raleigh, North Carolina160 contributions28 helpful votes
Hotel's Favourite
My stay at this hotel was excellent. It is spotlessly clean and the decor is updated. The breakfast was minimal, but everything was separately wrapped for safety. I read a review about the noise from the highway, but check your Google Maps before booking or ask for a room on the front side. I asked for the front side and there was no issue with noise at all. Rarely do I have a special request when I am staying at a hotel. But this time was different. I did need to stay later than checkout. My timing was uncertain because I was waiting to hear back from an appointment. The front desk put me totally at ease by saying don’t worry about it. Rarely do you get that kind of empathy and kindness. This hotel deserves the highest rating possible. It wasn’t just the willingness to help me. It was the kindness and happiness that he showed when talking with me.
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Date of stay: January 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Michael Richardson, General Manager at Fairfield Inn & Suites Raleigh Crabtree Valley
Responded 26 Jan 2022
Hello Sylvia S, Thank you for choosing Fairfield Raleigh Crabtree ! We know there are many options from which to choose and you chose us. We are always happy to hear about the positive experiences our guests enjoyed during their stay. We truly look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
srhmmj wrote a review Aug 2022
Bangkok, Thailand221 contributions157 helpful votes
Short overnight (luckily). This started off badly when I drove by the hotel as the property looked like a construction site. The front doors/lobby was closed and the side entrance looked less than welcoming. I took the liberty of pointing out the sad state of matters during check-in only to be told that the renovation works were highlighted on the property’s website (do not typically go there; instead I book on the Marriott app where there was no mention of the works). The room looks very tired with my least favorite bathroom setup (sink placed outside in carpeted area, hate it hate it hate it!). The bathroom is very small with a barely working bathtub shower. I would have renovated the rooms rather than the lobby (then again, I do not know what the lobby looked like before …). I was looking forward to the hot breakfast. Wow, how underwhelming. Seriously, how can you call a sausage muffin to be heated in the microwave as “hot breakfast”? Super disappointed; this was by far the worst Marriott experience during our 4 weeks’ US trip. We liked the city but would absolutely go for another property (a lot of choice nearby) next time.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Darrell Keller, Guest Services / Front Office at Fairfield Inn & Suites Raleigh Crabtree Valley
Responded 2 Aug 2022
Thank you for taking the time out of your day to share your experience. We certainly want each Guest's experience with us to be filled with memories that will last a lifetime, not frustrations of negative experiences. I apologize your stay was not as stress-free as you had hoped. We rely on our team to provide each of our Guests with the high level of service for which we are known. It’s disheartening to learn that your stay was not what you expected. We will share your feedback with our team. On a brighter note, we have finished on renovations and I'm sure you would be pleased with the new interior design. Feel free to contact me at the hotel directly. 919-881-9800.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charles P wrote a review Jul 2022
Richland, South Carolina59 contributions42 helpful votes
Absolutely worst excuse for a Marriott hotel. I went online 3 months prior to book a 1 bedroom suite with a private wall. I selected that. I was traveling with two teenage girls so you can understand how important that privacy barrier was. I show up and they give me a regular room with NO PRIVACY. Went to the front desk. Manager said “too bad” only three of our rooms actually have privacy walls and they are booked. Refused to do anything at first then offered me a $25 discount which was an insult especially to a long-time Marriott member. Will be calling his supervisors on Monday. I’ll take it all the way to the CEO if I have to
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Don’t believe the website if you book your room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Darrell Keller, Guest Services / Front Office at Fairfield Inn & Suites Raleigh Crabtree Valley
Responded 30 Jul 2022
CharlesP933 Thank you for taking the time out of your day to share your experience. We certainly want each Guest's experience with us to be filled with memories that will last a lifetime, not frustrations of negative experiences. I apologize your stay was not as stress-free as you had hoped. We rely on our team to provide each of our Guests with the high level of service for which we are known. It’s disheartening to learn that your stay was not what you expected. We will share your feedback with our team. Feel free to contact me at the hotel directly. 919-881-9800.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie M wrote a review Jun 2022
2 contributions4 helpful votes
Where to begin…upon arrival, we realized the hotel was under renovation when you had to use a door on the side of the hotel. After walking down a dimly lit hallway there was a very nice young woman sitting at a folding table with a rack of chips beside her…that was clue number one. We asked how much longer for renovations and she informed us the rooms were done and they were finishing up the lobby and entrance area. Upon arriving in our room, we realized that they hadn’t done much to improve the room. The sink in the bathroom was cracked, the tub had a plastic mat inside of it to cover the chips and rust stains, the ac worked but it was incredibly humid in the room. The bathroom floor had long strands of black hair on the floor and the beds….horrible. The mattresses are so old that you can feel the springs and indentations of other guests. Breakfast was okay…almost all carbs in packages and the coffee was not even drinkable. We have stayed at many Fairfield’s but never one that was so poorly run.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Find another hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Darrell Keller, Guest Services / Front Office at Fairfield Inn & Suites Raleigh Crabtree Valley
Responded 19 Jun 2022
Hello juliem0607, Thank you for taking the time out of your day to share your experience. We certainly want each Guest's experience with us to be filled with memories that will last a lifetime, not frustrations of negative experiences. I apologize your stay was not as stress-free as you had hoped. We rely on our team to provide each of our Guests with the high level of service for which we are known. It’s disheartening to learn that your stay was not what you expected. We will share your feedback with our team. Feel free to contact me at the hotel directly. 919-881-9800.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sam S wrote a review Jan 2022
1 contribution
Great place, friendly staff, very clean place, very quiet Atmosphere to have relaxing sleep with nice comfy beds, One of the few places that you can stay in peace and good safe Atmosphere for kids I’m glad I stayed here
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Richardson, General Manager at Fairfield Inn & Suites Raleigh Crabtree Valley
Responded 26 Jan 2022
Hello C7842RD. Thanks so much for choosing Fairfield Inn Raleigh Crabtree as the place to stay when in the area and thank you for the kind words. We are elated that you enjoyed your stay !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bob S wrote a review Jan 2022
1 contribution
Overall the experience was satisfactory but it does not seem like the property is up to Marriott standards. 1. The walls were too thin as we could hear the room next to us with music and intimacy 2. There was cigarette smoke coming into the bathroom vent which they came up and sprayed and we didn’t smell again 3. While taking a shower the hot water ran out and the pressure went to zero almost like something else turned on and took all the water. It came back in about 15 seconds but was in the middle of me soaping up. As I indicated it was satisfactory just not up to what I consider to be Marriott standards
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Michael Richardson, Guest Services / Front Office at Fairfield Inn & Suites Raleigh Crabtree Valley
Responded 4 Jan 2022
Hello Bob S Firstly, thanks for choosing Fairfield Inn Raleigh Crabtree as the place to stay while in the area. We appreciate you taking the time to share your valuable feedback of our hotel. We apologize that this experience was not what you expected from a Marriott property. This is not representative of our rooms and experience here at Fairfield Inn Raleigh Crabtree. We will look into this and use your feedback to improve our hotel operations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ricardo B wrote a review Dec 2021
1 contribution
Always my favorite hotel to stay in crabtree, nice and clean and the staff (especially Mr. Michael) are always so helpful and accommodating. Top tier service every time!! I definitely recommend staying here, anytime you are visiting the crabtree area
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Date of stay: December 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gabriella C wrote a review Nov 2021
1 contribution
Michael went above and beyond to help my family and I. My brother and him had great conversations and he was able to help us when we needed a shower chair. We also had an issue with water pressure and they helped place us in another room from Akim. Appreciate the service here!
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jason T wrote a review Oct 2021
1 contribution
Everything went well and the bedroom was excellent. I hope to stay here again in the near future. The location was excellent & near my journey tomorrow morning…………………………………………………..All in all a solid value for the money.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$144 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn raleigh crabtree hotel raleigh, fairfield raleigh, raleigh fairfield inn
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
125
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Frequently Asked Questions about Fairfield Inn & Suites Raleigh Crabtree Valley
Which popular attractions are close to Fairfield Inn & Suites Raleigh Crabtree Valley?
Nearby attractions include Crabtree Valley Mall (0.9 km) and Lindt Chocolate Shop (0.5 km).
What are some of the property amenities at Fairfield Inn & Suites Raleigh Crabtree Valley?
Some of the more popular amenities offered include free breakfast, a pool, and a lounge.
What food & drink options are available at Fairfield Inn & Suites Raleigh Crabtree Valley?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Fairfield Inn & Suites Raleigh Crabtree Valley?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Raleigh Crabtree Valley?
Conveniently located restaurants include Seasons 52, J. Alexander's, and The Cheesecake Factory.
Are there opportunities to exercise at Fairfield Inn & Suites Raleigh Crabtree Valley?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Fairfield Inn & Suites Raleigh Crabtree Valley have an airport shuttle?
Yes, Fairfield Inn & Suites Raleigh Crabtree Valley offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairfield Inn & Suites Raleigh Crabtree Valley?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairfield Inn & Suites Raleigh Crabtree Valley?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairfield Inn & Suites Raleigh Crabtree Valley offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Fairfield Inn & Suites Raleigh Crabtree Valley?
Many travellers enjoy visiting Mordecai Historic Park (5.9 km), Historic Oakwood (6.1 km), and Joel Lane Museum House (6.5 km).