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4100 Main At North Hills Street, Raleigh, NC 27609-5754
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US$284
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Traveller (151)
Room & Suite (47)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 15/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Raleigh North Hills Hotel
Updated 15/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 99 hotels in Raleigh
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
24-hour front desk
Electric vehicle charging station
Car park
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Safe
Seating area
Sofa
VIP room facilities
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
Hotel links
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645Reviews15Q+A100Room tips
Traveller rating
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Most Recent
Nick C wrote a review 15 Sep
1 contribution
Holland Batten and Jonathan Rodriguez did an amazing job for me with the valet parking. Customer service was exceptional! I had what could have been a bad experience that they made great! Thank you for your excellent customer service!
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Renaissance Raleigh North Hills Hotel
Responded 1 week ago
Dear L3156HYnickc, We love to hear our friendly staff left such a favorable impression. I sincerely appreciate you taking the time to recognize their dedication to providing warm and sincere hospitality. It was a pleasure to host you; we hope you will find a reason to visit again soon. Best, Melissa Chunn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LSB B wrote a review Aug 2022
California, Maryland2 contributions4 helpful votes
Hotel's Favourite
Excellent service from Courtney Best!!!!! Promote this lady!! She provided the best service that I have ever had! Very courteous, very prompt. Car was delivered extremely fast. She was very friendly!!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Renaissance Raleigh North Hills Hotel
Responded 15 Aug 2022
Dear LSB1969, Thank you for your great review. Our associates are always ready to go above and beyond to make our guest's stay enjoyable. We will certainly let Courtney know how awesome she is and share your review with the rest of our team as well. Please come see us again soon! Sincerely, Melissa Chunn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KennedyKiwai wrote a review 5 Sep
Savannah, Georgia37 contributions3 helpful votes
Staff were very helpful when we Arrived and even after left the hotel Premises.the location is close to all design shops and Restaurants.Benjerry icecream, Starbucks, Target. Very great Atmosphere and Ambience place to be.We will come back
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager, General Manager at Renaissance Raleigh North Hills Hotel
Responded 2 weeks ago
Dear KennedyKiwai, Thank you for sharing this frame-worthy review. I feel our service levels are some of the finest and your feedback helps validate that opinion. Your review and recommendation are very much appreciated. We will be looking forward to serving you in the future. Best, Melissa Chunn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Katelyn Popwell wrote a review Aug 2022
1 contribution
Holland was exceptional, he went above and beyond to made sure our bags were taken care as well as our complicated vehicle parking situation since we were towing a boat. Hotel was very clean & everyone else was also friendly!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Renaissance Raleigh North Hills Hotel
Responded 21 Aug 2022
Dear Katelynpopwell, On behalf of our entire team, I would like to thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you for choosing us while in the area. Best, Melissa Chunn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy wrote a review Jul 2022
1 contribution
Steve was the valet agent who assisted me today. He is incredibly kind and helpful. Steve’s assistance made my entire experience today run smoother. I highly recommend trying the valet service! Stellar customer service! Thank you!
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Renaissance Raleigh North Hills Hotel
Responded 15 Jul 2022
Dear amy_lee_free, First and foremost, thank you for your kind comments regarding Steve and the exceptional job she does for our guests. I am thrilled to hear that her customer service helped make your stay memorable and that you recommend our hotel because of it. The best compliment to a hotel is a return stay so we hope to see you again soon. Sincerely, Melissa Chunn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hey_scott_9 wrote a review Jul 2022
Mountain View, CA12 contributions50 helpful votes
We just spent 4 nights here. The room was comfortable, great location, staff was extremely friendly and helpful, especially the restaurant breakfast staff. Self parking is an option and convenient. Walking distance to restaurants, shops and Target. A negative is the fitness center is outside of the hotel at a gym very close by. Tip: Instead of club lounge, you get a voucher for 2 for breakfast at hotel.
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Date of stay: July 2022
Value
Location
Service
Room Tip: The double queen with sleeper sofa rooms all face the highway/construction side of the building.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, General Manager at Renaissance Raleigh North Hills Hotel
Responded 14 Jul 2022
Dear hey_scott_9, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient, and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Melissa Chunn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kimberly B wrote a review Jun 2022
Arlington, Virginia2 contributions1 helpful vote
My daughter and I choose this location due to easy access to the MCAT testing site. The staff was very helpful and prompt. The bed and room atmosphere provided the comfort and relaxation needed for a great night rest.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Manager, General Manager at Renaissance Raleigh North Hills Hotel
Responded 12 Jun 2022
Dear kimberlybH2002LY, We are thrilled to have met your expectations and can't thank you enough for staying with us. I'm so glad you enjoyed our convenient location and friendly staff. The compliments on your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Melissa Chunn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Virginia S wrote a review May 2022
Mooresville, North Carolina89 contributions80 helpful votes
During our post Covid labor challenged world it’s important to recognize employees who are in high contribution. Shout out to Kordasia Rogers on valet service who is such a delight, Lois in the bar working the whole scene by herself and providing excellent mixology, and the cafe team for breakfast in full hustle mode serving up some really good food! Everyone deserves a big raise!!
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from General Managerl, General Manager at Renaissance Raleigh North Hills Hotel
Responded 9 May 2022
Dear Virginia G, Thank you for being a valued customer and for sharing this wonderful review. Kordasia and Lois do a great job for our guests and I appreciate you recognizing her service here on Tripadvisor. Hosting you was the pleasure of the entire staff and we look forward to your next visit. Best, Melissa Chunn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dax N wrote a review Apr 2022
1 contribution
The valet parking was sensational, and they were very helpful with everything. They were also prompt and they were very knowledgeable of the area and gave good tips on how to do so many things. The staff in the day time as well as the staff at night
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Concord Hospitality, General Manager at Renaissance Raleigh North Hills Hotel
Responded 2 May 2022
Dear daxn2022, Thank you for your review of our hotel and the wonderful staff. I’m pleased to hear that our staff’s excellence in service exceeded your expectations and made for a good experience. We have a great team comprised of dedicated associates that genuinely care about providing each guest with an exceptional stay. I’ll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Melissa Chunn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
honest4you wrote a review Apr 2022
Washington DC, District of Columbia3 contributions2 helpful votes
Raleigh Durham hotels are basic and this hotel is no exception other than it sits in a prime location surrounded my shops and restaurants. Quality of MANAGEMENT staff are unprofessional without focus on customer service. I strongly suggest a regional director to train the management team on how to communicate with customers: properly, timely, and professionally before they’re allowed to oversee new hirees. Otherwise, a pretty building with lack luster amenities, non impressive rooms (including suites) with overall poor management customer service engagement. From service to quality this hotel is a 3 star at best.
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Concord Hospitality, General Manager at Renaissance Raleigh North Hills Hotel
Responded 12 Apr 2022
Dear honest4you, Thank you for taking the time to share your feedback and for being our valued guest. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us. Sincerely, Melissa Chunn General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$244 - US$341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance raleigh north hills hotel raleigh
LOCATION
United StatesNorth CarolinaRaleigh
NUMBER OF ROOMS
229
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Frequently Asked Questions about Renaissance Raleigh North Hills Hotel
Which popular attractions are close to Renaissance Raleigh North Hills Hotel?
Nearby attractions include Quail Ridge Books (0.3 km), Kings Dining & Entertainment (0.4 km), and North Hills (0.2 km).
What are some of the property amenities at Renaissance Raleigh North Hills Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Raleigh North Hills Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Renaissance Raleigh North Hills Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Raleigh North Hills Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Renaissance Raleigh North Hills Hotel?
Conveniently located restaurants include The Cowfish Sushi Burger Bar, Firebirds Wood Fired Grill, and The Capital Grille.
Are any cleaning services offered at Renaissance Raleigh North Hills Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Raleigh North Hills Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Renaissance Raleigh North Hills Hotel?
Many travellers enjoy visiting Mordecai Historic Park (4.9 km), Historic Oakwood (5.2 km), and Joel Lane Museum House (6.4 km).
Is Renaissance Raleigh North Hills Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.