See why so many travellers make Highlands Inn their hotel of choice when visiting Highlands. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.
Rooms at Highlands Inn offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.
Breakfast will also help to make your stay even more special. If you are driving to Highlands Inn, free parking is available.
If you like Asian restaurants, Highlands Inn is conveniently located near Asia House.
If you’re looking for something to do, Glen Falls (0.4 mi), The Bascom (0.5 mi), and Cliffside Lake Recreation Area (1.1 mi) are a nice way to spend some time, and they are all within walking distance of Highlands Inn.
At Highlands Inn, your comfort and satisfaction come first, and they look forward to welcoming you to Highlands.
The Highlands Inn has been a fantastic location in a gem of a town for many years. We celebrated our anniversary there earlier in June. Not the first time! During covid, we also visited. At that time, they were not serving the fantastic breakfasts of the past, but gave us a voucher for the deli down the road (excellent)! 2022 we paid so much more for our front porch room, even during the week. There was a breakfast. Some juice. This year, a big truck moved antiques from the other property. Hang on Highlands Inn! Nothing else quite like you.
Very threadbare and tired interior. Musty odor throughout. Staff less than friendly. Breakfast meager. Interior carpet is worn and has holes on stairway. Many areas dirty. Room had spiderwebs, old socks s as bd dirty carpet with musty odor.
This is an authentic historic country Inn. Not shabby, not run down. I am so glad we did not pay attention to these reviews. Some people want Brands and Franchises. This is not that!! Cannot say enough good things about it. It is very well maintained.
We have tried to speak to Sabrina [-], the manager, personally about our stay at the Inn. We have made numerous phone calls and sent 2 emails asking her to return our call to no avail. Very disappointed.
Upon arriving we found that our Expedia booking was not valid because we have a dog and the Inn doesn’t allow dogs because of concerns with damage to a historical property. Seeing our distress at this news, the lady behind the desk made a phone call to help us find a solution- the Gazebo room, It is owned by and sits directly behind the Inn, in the middle of their magical garden complete with a “frog pond”. With the approval from the Inn’s owner, we had a place to stay. The room was beautifully appointed, roomy, comfortable, and absolutely delightful. Street parking was steps from the entrance to the garden and Gazebo, yet the room was very quiet. The Highlands Inn is located right in the center of shopping and restaurants on Highland’s Main Street. So convenient! We certainly will stay here again!…
Overpaid ($309/night) for a musty dark room. Breakfast was included but VERY minimal (raisin brain or Cheerios, hard boiled eggs, biscuit). Hotel concierge/staff never spoke to us except for when we checked in (night shift Gary was great and the only person who showed us hospitality). Conveniently located but absolutely not worth it to stay here. Customer service not impressive and kitchen staff not kind. When I called to book the room originally the concierge suggested a favorite room but upon arrival it was the smallest and musty-est room on the property. Felt like he was just trying to get us to book. The historic nature of the hotel was charming, but the ceiling had water stains, wallpaper peeling off, and hairs on our towels daily (except for the day we didn’t get towels and had to dry off with bath mats). I hate to give a bad review but want to let others know true expectations.…
I was disappointed! The first room offered was musty and dark. We were referred to another hotel, the Highlands Lodge. Upon returning to the Inn, there was no hot water and cable service TV was limited. The Inn is a nice location and has been on the National Historic Record but needs much renovation. We were told the room offered at first was blocked for renovation, not for occupancy. The rooms on the lower level do not have elevator service. Rooms at the Lodge are less expensive but offered at the same rate as the Inn. For our trouble there was no refund when asked or free breakfast.
We checked into our room, which had the name plate "Nanthala" on the door. We chuckled when entering because the spelling is actually Nantahala. As prophecy would have it, around 11 pm that evening water starting dripping from the ceiling from the rain outside, and eventually became a substantial leak in our room. We contacted the front desk and they were able to get us into another room, although smaller and an inconvenience, especially since we had to pack up our stuff and it was our anniversary. The next day we contacted the owner through the staff and asked for some sort of compensation for our inconvenience, to be told that there was nothing they would do. Our opinion is that the customer service is terrible and to be honest the place needs a good cleaning - everything is dirty and smells like you are deep in a musty, moldy forest. So if you are looking for a true "Nanthala" experience with little customer service, this is your place.…
For a $500 room for 2 nights not very impressed. It has a good location that’s it. Be aware there is no parking just have to find a spot on the road & carry your luggage. Our TV didn’t work & they just said unplug it, maintenance is gone. We’ll be back we just won’t stay here again.
We were here July 2019 for 5 days. I Made our reservation on booking.com, although we thought it was the hotels main website.It wasn't. If you book with a third party, you do not get their complimentary breakfast and the rates with those third party sites may even be more. I understand this because the hotel has to pay a 20-25 % commission and since most all of the hotels in the town do not offer complimentary breakfast anyway, we could not have found a better value with the location and the loveliness here. We had not one complaint except that we were not smart enough to realize we weren't on the Inn's main site when we booked the reservation. The Inn has Some of the most beautiful antiques throughout the place that I have ever seen, front desk staff were friendly and even though we had some rain showers during the days we were there, we had a wonderful time. You won't want to miss this little Inn. …