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205 Main St, Highlands, NC 28741-8446
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Traveller (200)
Room & Suite (72)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 24/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Park On Main Hotel
Updated 24/02/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 6 in Highlands
Location
Cleanliness
Service
Value
The Park on Main is a 24-suite luxury hotel with an upscale-rustic theme, providing an elegant place to stay. Located right on Main Street, our relaxing suites include both picturesque views of the hotel’s garden terrace, inspired by Central Park in New York City, and balconies overlooking the quaint streets. Our dog friendly hotel is the perfect resting place when traveling in Highlands with your furry friend with no additional fees or weight limitations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Canoeing offsite
Kids stay free
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Car park
Wifi
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Wine / champagne
Patio
Children's television networks
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Flatscreen TV
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Modern
Languages Spoken
English, Spanish
324Reviews8Q+A69Room tips
Traveller rating
  • 277
  • 32
  • 8
  • 3
  • 4
Time of year
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Popular mentions
Karen D wrote a review Apr 2022
2 contributions
We are so happy to have found this lovely hotel! As dog trainers who were not coming with dogs we weren't quite sure if we were going to have barking dogs waking us in the morning. We deal with that at home and wanted to get a good night sleep while on vacation. We are so glad we took a leap of faith! No barking dogs! There was only one time during the day that someone left a very unhappy dog alone apparently but they came back quickly and it was never an issue again. This place has huge rooms, black out drapes for sleeping, suites with comfy beds and outdoor balcony with French doors. They have a dog bed and dishes waiting for your dog if you bring one. Such a lovely place! We had to split our time with another more expensive location and wish we could have just stayed at the The Park On Main. It was more our speed!
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: Second floor was great
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded 2 weeks ago
Thank you for your glowing review! We are so pleased to hear that you enjoyed your stay with us and we hope to welcome you back again very soon.
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pensacolagirlfromfla wrote a review Aug 2020
Pensacola, Florida15 contributions5 helpful votes
Hotel's Favourite
We were quite impressed with everything about this hotel. We loved the comfort of the bed with the cotton quilt and quality linens, Turkish towels and cotton make up cloths and Keurig coffee maker. Everything was immaculately clean and well stocked. The location was perfect and quiet. The staff was very helpful and the lobby was clean and smelled so good. This is not just a pet friendly hotel but a Pet welcoming hotel. Great clean garage parking and the grounds very well kept. I can’t express our appreciation for the cleanliness enough. We are already planning our next trip back to stay in this hotel. Thank you Park on Main for your attention to the details.
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Date of stay: August 2020Trip type: Travelled
2 Helpful votes
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded 14 Aug 2020
Thank you so much for the wonderful review! We cannot express how pleased we are to hear that you had a great stay with us! We hope to see you again soon!
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Beth S wrote a review Mar 2022
Atlanta6 contributions2 helpful votes
I just stayed at the Park on Main Hotel for two nights. Of course I had my dog with me, as it advertises to be pet friendly. I can tell you it is the most pet friendly boutique hotel I’ve ever stayed at. When you walk in the door and look to your left, there’s a sweet beagle lying on a dog bed behind the room divider. As it turns out, this hotel not only fosters dogs, but in the last four years, they’ve placed 34 dogs! You can’t get more dog friendly than that. The hotel is spotlessly clean, the rooms are adorable and well-laid out with a couch and a little balcony. Every room comes with a dog bed, dog bowls, dog towel, squeaky toy, dog treats, everything your pampered pooch could ever ask for. As you can tell I highly recommend this hotel if you’re staying in the Highlands area. General Manager John Woods is an amazing guy, and he and his staff did everything they possibly could to make my stay enjoyable. Check it out.
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Date of stay: March 2022
Value
Cleanliness
Service
1 Helpful vote
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded 21 Mar 2022
Thank you for your wonderful review! We are so pleased to hear that you and your pup enjoyed your stay with us. Come back and see us again soon!
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Belgarion wrote a review Jan 2022
Grand Cayman86 contributions59 helpful votes
I have not written a review in some time. Not because we have stopped traveling but because it became repetitive praising one location / hotel / restaurant after another. We have been very lucky in our travels to further destinations such as Bhutan, Nepal, Dubai, Chennai and many other places. However, I cannot believe that our worst experience in the last 5 years was at a so called luxury hotel in Highlands, North Carolina. I fully appreciate the restrictions placed on hotels since the advent of Covid-19 however I cannot believe the lengths The Park on Main have exploited the situation for profit. We recently stayed for 5 nights in a King suite with fireplace. During our stay; The room was never cleaned. The bathroom was never cleaned. The bed linen was never changed. The toiletries were never replenished. We had to complain about the heating before it was turned on (no explanation on its operation when we checked in). We had to empty the trash bins in the rooms into a large plastic bag which we had to leave outside the door at preset time. We had to place used towels in a similar bag to be left with the trash outside the door. We had to makeup the bed each day ourselves (remember no fresh bed linen. On contacting the Hotel John Woods informed me that I should have read the small print which was hidden away on their website. There was no mention of no housekeeping when we booked by phone. He also said there was a notice (which we did not find) which suggested that if we did need any of the services we should have asked! We have never ever stayed in a hotel where it was necessary to have the room cleaned, especially what is supposed to be a luxury hotel. I doubt this will prick the conscience of Mr Woods or the owners, after all their are plenty more tourists they can rip off!
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Date of stay: January 2022Trip type: Travelled
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded 20 Jan 2022
We appreciate your feedback from your recent stay at The Park on Main. Currently, we are following CDC Guidance and not performing daily (stay-over) housekeeping service for the safety of our guests and staff. At check-in, all guests are notified that we will not be performing this service and told that if they need additional toiletries or cleaning in their room to notify the front desk. This is just one of the policy changes due to the COVID pandemic. This information is located on our website, in two (2) different locations in all guest suites and verbal notification from the front desk agent. We are sorry that you felt like you were being given excuses, but we take the seriousness of the current state of the pandemic very seriously and our guests have appreciated our concern for their well-being and are returning numerous times because they value the level of service and luxury that is offered at The Park on Main.
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Disappointed in service - wrote a review Oct 2021
Charleston, South Carolina5 contributions8 helpful votes
Hotel generally is very nice. Although beware when booking the King “Suute”. There is at least one room that they won’t tell you is without a balcony and has the tiniest bathroom..barely enough room to turn around. Also when I complained - the manager was less than sorry…I would had thought a more genuine reply that they’ll try to make sure all guests are indeed told…instead I got the he’ll make sure he listens to booking recording.
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Date of stay: October 2021Trip type: Travelled
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Response from RLR Investments, Agency / Consultant at The Park On Main Hotel
Responded 12 Oct 2021
Thank you for your review, however, there is a discrepancy in your review. When you booked your room, you booked the only room that does not have a balcony – a King Room not the King Suite. The King Room is a standard hotel room with a shower/tub combination instead of the large walk-in shower and the spacious balcony found in the suites at The Park on Main. All the other accommodations at the hotel are suites and have wonderful balconies. We hope to see you again one day in one of our luxurious suites at The Park on Main.
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PRICE RANGE
US$307 - US$388 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
highlands hotel highlands
FORMERLY KNOWN AS
Highlands Suite Hotel
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsHighlands
NUMBER OF ROOMS
24
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Frequently Asked Questions about The Park On Main Hotel
Which popular attractions are close to The Park On Main Hotel?
Nearby attractions include Glen Falls (0.2 km), Cullasaja River Gorge (0.2 km), and Highlands Playhouse (0.3 km).
What are some of the property amenities at The Park On Main Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at The Park On Main Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Park On Main Hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at The Park On Main Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to The Park On Main Hotel?
Conveniently located restaurants include Ristorante Paoletti, Kilwins Highlands, and Wolfgang's Restaurant & Wine Bistro.
Is The Park On Main Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Highlands.
Are pets allowed at The Park On Main Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at The Park On Main Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Park On Main Hotel?
Many travellers enjoy visiting Sky Valley Overlook (13.2 km).
Does The Park On Main Hotel have any great views?
Yes, guests often enjoy the city view available here.