Microtel Inn & Suites by Wyndham Franklin
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81 Allman Dr, Franklin, NC 28734-3213
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US$90
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Room & Suite (12)
Dining (1)
About
#4 of 12 in Franklin
Location
Cleanliness
Service
Value
Microtel Inn & Suites by Wyndham Franklin is an excellent choice for travellers visiting Franklin, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Close to Airing of the Quilts (1.4 mi), a popular Franklin landmark, Franklin Microtel is a great destination for tourists.
Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel.
Microtel Franklin features 24 hour front desk and shops, to help make your stay more enjoyable. The property also boasts free breakfast. If you are driving to Microtel Inn & Suites by Wyndham Franklin, free parking is available.
While staying in Franklin, you can check out a popular French restaurant like Caffe Rel, which is serving up some great dishes.
Plus, during your trip, don’t forget to check out some of the popular history museums, such as Macon County Historical Society and Museum and Down Memory LaneToy Museum.
Enjoy your stay in Franklin!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Parking
Wifi
Bar / lounge
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Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Budget
Languages Spoken
English
Location
Full view
67Somewhat walkable
Grade: 67 out of 100
20Restaurantswithin 1 km
3Attractionswithin 1 km
978Reviews4Q+A64Room tips
Reviews
Traveller rating
- 322
- 315
- 178
- 88
- 75
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- English
Popular mentions
Friendly staff; clean room, but small; good outside security lighting; Continental breakfast was not as advertised. Only one hot item and a small food selection was available. The room was very smal lfor two people.
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Date of stay: May 2022
Value
Cleanliness
Service
Helpful
Response from General Manager, General Manager at Microtel Inn & Suites by Wyndham Franklin
Responded 1 week ago
Bronstone, Good morning and thank you for choosing Microtel. Your experience is our number 1 priority here at Microtel and we are happy to hear you enjoyed your stay with us. We do realize the standard one queen rooms are a bit small especially for more than one night but you will be glad to know that we do offer bigger rooms as well. Those rooms come with two queen beds or we have our suites and both of those room types come with a refrigerator and microwave at just a small price differential. Next time when visiting Microtel be sure to request one of those room types and we will be happy to accommodate you! It was a pleasure meeting you. Thanks again for your feedback. Until next time .. take care, stay safe and God Bless! - Jessica and all staff
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It was not great. Check in went well and the person who checked us in was really nice. Everything else was not great and not what I would expect from a Wyndham property at all. The biggest issue was that our door wouldn’t latch closed and we had to lock it to keep just anyone from pushing it open the first night. My fiancé managed to get it closed the second day before we had to go out and get our kid packed up from WCU. Had to use all his strength to lift up on it, which is ridiculous. We were told that they couldn’t do anything about the door or switching rooms because they were full. The air conditioner barely worked. It was humid and warm in our room almost the entire time. It was difficult to sleep in there. The shower was the best part of the room as long as you didn’t look too closely at anything, because the water pressure was great. I’m nearsighted so I got lucky. Could barely see the poor housekeeping job in there. The beds were hard, the sheets came off constantly just by sitting on the bed, and the zipper covers wouldn’t stay closed on the bedbug mattress covers. The tv randomly changed to the hallmark channel on a timer every so often, which we didn’t realize until we were leaving and saw the notification pop up. It was bizarre to be watching the hockey game and all the sudden it was Little House on the Prairie over and over. The fridge was missing a front leg and tipped forward every time we opened it, but at least it worked. The decor made it look like it was nicer than it was until you really looked and saw it was all crooked and there were holes or old dirt and grime caked in every nook. “Lipstick on a pig.” The breakfast was sad. Luckily, it is in a good location for going across the street to Dunkin’. There’s also a restaurant next door for dinner. Housekeeping tried to come in an hour before checkout when we hadn’t left yet on the last morning. Another irritation that isn’t their fault, but others should be aware of it’s that none of my map/gps apps know you can’t just pull into the road. There’s cones up along the entire length of that block and you MUST do a u-turn or go way down and turn around somewhere. This was not fun for us while also towing a trailer. Finally, I also got a notification from my credit card company for a suspicious charge that was almost double (but not quite, which is even more worrisome) what the room cost, the last night of our stay. I had already been charged for the room, so there should not have been another charge and certainly not for $526.17 for two nights. When I checked out, I asked about it and the person at the desk didn’t know what it was and was confused by it. She said I had only been charged the amount for my room on my receipt. My credit card company clearly showed it being a charge from Microtel Inn & Suites. I put a freeze on my card until I can be what is going on with this. I’ve stayed at worse places, but I expected those places to be worse. I’ve come to expect better out of Wyndham and this felt like a roadside motel. I never write reviews. But this was warranted, I think. The staff was pretty good, unless one of them tried to run my credit card twice or tried to fraudulently run it. A positive about the place: at least there weren’t any bugs.…
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at Microtel Inn & Suites by Wyndham Franklin
Responded 1 week ago
Good morning and thank you for choosing Microtel. We appreciate your feedback as guest satisfaction is our number one priority here at our hotel. We are extremely saddened to hear that you were not happy with your stay with us. I can reassure you that there was no credit card fraudulently to your credit card. On the day of arrivals all reservations are pre authorized and then at the counter there is a plaque stating that all debit cards are held an additional 15-20 percent charge once ran through our system. Those are only pending and are released 3-5 business days after checkout. Please know we have addressed your other concerns and will be sure they are taken care of properly to prevent any of this in the future. It is our hope that you will give us another chance when traveling through Franklin, NC. Until then .. take care & stay safe! - Jessica and all staff
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Was hiking the Appalachian trail and was looking to stay in Franklin,So I found the Microtel in Franklin was an excellent choice! It’s reasonably priced and the rooms are really Nice for a hotel in this price range, very clean and very modern and new looking, not like some hotels that are outdated in the area. The young lady “Karie” that was behind the service desk was super helpful and exhibited excellent customer service. She helped me with the Macon Co. transport pickup times so I could get to the AT to start my hike and help me find a vegetarian Restaurant near by the hotel. That kind of service is rare nowadays, taking time out to help me made my day! If I am back in Franklin I will definitely be staying here for sure!
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Date of stay: April 2022Trip type: Travelled
Room Tip: Be sure to make reservations if your here in the
Spring, since it is the busiest time of the year...
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Helpful
Response from General Manager, General Manager at Microtel Inn & Suites by Wyndham Franklin
Responded 3 weeks ago
tomtl003xc, Good morning and thank you so much for your review! Guest satisfaction is our number 1 priority here at Microtel and we are so happy to hear you enjoyed your experience with us! I am glad to hear that Karie was able to go above and beyond in helping you find transportation and directing you to a good place to grab food while you were staying here. It is our goal to make your stay feel like a "home away from home" experience and we as a team are beyond happy to hear that was accomplished. Thank you for your kind words, I will be sure to share them with Miss Karie, who I know will be encouraged by them. It was so nice meeting you and we look forward to seeing you again. We wish you the best out there on the trail. Until next time Tom .. take care, stay safe & God Bless! - Jessica and all staff
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I give the place a 4 star based on the front desk staff in particular, Karie, who work with me in such a professional and friendly manner to get me situated in a room that I was comfortable to stay my 4 days. I did not book in advance or even know how to get their. But I called and Karie walked me through turn by turn, light by traffic light to get me there. I originally booked for 2 nights but after all was said and done to make my stay comfortable I booked for two more night, the extent of my visit. Huge thanks to Karie for getting me there and making sure I had a good stay. I’ll be. Back.
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Date of stay: April 2022
Location
Cleanliness
Service
Helpful
Response from General Manager, General Manager at Microtel Inn & Suites by Wyndham Franklin
Responded 3 weeks ago
Northstar743797, Good morning and thank you so much for your review! Guest satisfaction is our number 1 priority here at Microtel and we are so happy to hear you enjoyed your experience with us! I am happy to hear that Karie was able to go above and beyond in helping you make it to our hotel and making your stay pleasant to where you decided to stay with us even longer. It is our goal to make your stay feel like a "home away from home" experience and beyond happy to hear that was accomplished. Thank you for your kind words, I will be sure to share that with Miss Karie, who I know will be encouraged by them. It was so nice meeting you and we look forward to seeing you again. Until next time .. take care, stay safe & God Bless! - Jessica and all staff
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I traveled to Franklin NC for a weekend hiking trip. This was my second time staying at this location. The reason I returned was because the location was great, friendly staff, clean rooms and excellent value. I'm looking forward to staying here during my next hiking trip in the near future.
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from General Manager, General Manager at Microtel Inn & Suites by Wyndham Franklin
Responded 5 Apr 2022
cfarme887358, Thank you for your review and thank you for choosing Microtel. Your experience is VERY important to our team here and we are happy to hear you enjoyed your stay with us. It was so good getting to see you again. We love all of our hikers and love hearing their experiences while out on the trail. We look forward to seeing you again. Until next time .. take care, stay safe & God Bless. - Jessica and all staff
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PRICE RANGE
US$80 - US$113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
microtel franklin, franklin microtel
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsFranklin
NUMBER OF ROOMS
61
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Claim Your Listing Frequently Asked Questions about Microtel Inn & Suites by Wyndham Franklin
Which popular attractions are close to Microtel Inn & Suites by Wyndham Franklin?
Nearby attractions include Smoky Mountain Center for the Performing Arts (0.2 km), The Factory Franklin (0.1 km), and Whistle Stop Depot (0.5 km).
What are some of the property amenities at Microtel Inn & Suites by Wyndham Franklin?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Microtel Inn & Suites by Wyndham Franklin?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at Microtel Inn & Suites by Wyndham Franklin?
Yes, free parking is available to guests.
What are some restaurants close to Microtel Inn & Suites by Wyndham Franklin?
Conveniently located restaurants include Fat Buddies Ribs & BBQ, Fatz Cafe, and Cleaver's.
Are pets allowed at Microtel Inn & Suites by Wyndham Franklin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Is Microtel Inn & Suites by Wyndham Franklin accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.