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All reviewsfront deskhi expressvery nice hotelcinnamon rollsfree breakfastyogurtthe breakfast areabiscuitsclean roomswaffle housebaconthe blue ridge parkwaysized bedcommon areasrefrigerator and microwavepisgah national forestwould stay again
I don’t typically stay at a Holiday Inn but this was a good experience. I stayed here for a work retreat. I arrived late and Henry was very helpful-helped with my bags and getting me some fresh fruits. Thank you!
We have stayed at this hotel numerous times while visiting my Mom in Brevard. It has always been a great experience, and this last trip was no different. But I have to give a special shout-out to Mark and Ruth at the front desk. They...More
Management response:Responded 14 April 2017
Thanks for being a repeat guest. Hope the visit with your Mom went well. Glad to hear Mark and Ruth made the stay even better. We hope you come back and see us soon.
The hotel is in need of an update. Fitness room was very inadequate. Food was inedible. Room bed was great but the pull out was disgusting. A lot of Food under the cushions. Makes you wonder when it was cleaned. Refused to bring grandchildren which...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BrevardResponded 16 January 2018
I'm sorry to hear that the gym did not meet your expectations, as well as the food quality. It is our aim to provide adequate accommodations and your comments will help us tie up some loose ends. The involvement of hotel management is...More
When we got to the hotel, we found out that the electricity was out but it was out in several blocks. We got there around three and we couldn’t get into a room due to no electricity (I don’t blame the hotel for this). My...More
2 Thank dss11460
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BrevardResponded 13 October 2017
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our staff during the power outage and thank you for understanding. However, I was concerned...More
We stayed at here as part of a business trip and while the hotel was adequate, it left much to be desired.
Many Holiday Inn Express' have been recently renovated, but apparently this one is one that hasn't been yet. The room you could tell...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites BrevardResponded 12 October 2017
Thank you for your review and for staying with us. We're glad to hear you enjoyed the breakfast. On the other hand, we are sorry we let you down on some aspects of your stay. We strive to leave our guests with a...More